Arbors at Island Landing Hotel & Suites is highly lauded for offering an exceptional and memorable stay in Pigeon Forge, thanks to its strategic location, excellent amenities and welcoming atmosphere. Nestled on the parkway, the hotel provides unparalleled access to a myriad of local attractions, shops and eateries. Its proximity to The Island, a popular entertainment hub, is often highlighted, allowing guests to enjoy local dining, shows and shopping options without the need to drive. The convenience of breakfast vouchers for Reagan's Pancake House across the street adds to the attractiveness with guests praising the delicious pancakes and friendly service.
The rooms stand out for their cleanliness and comfort, many of them featuring modern upgrades like large walk-in showers and comfortable bedding. The consistent attention to cleanliness, both in the rooms and common areas, enhances the overall guest experience. Guests applaud the well-maintained property, beautifully landscaped grounds and thoughtful details such as outdoor fire pits and s’mores nights that add to the property's charm and appeal.
The hotel staff receive frequent praise for their friendliness and helpfulness, contributing significantly to a welcoming environment. Guests appreciate the attentiveness and quick responses from the front desk with numerous mentions of staff members going above and beyond to ensure a pleasant stay. Housekeeping is also commended for diligent service, further enhancing the comfortable and clean atmosphere.
The pool area garners positive reviews for being clean, well-maintained and accessible 24 hours a day, allowing for flexible swimming times. Guests note the comfort provided by the heated pool and enjoy the surrounding amenities, such as the pavilion with a fire pit and music, which adds to the relaxed ambiance. While some guests occasionally mention minor issues like a colder pool temperature or temporary closures, the general sentiment remains highly positive.
Families are particularly drawn to the hotel, due to its array of kid-friendly activities, such as an engaging game room, outdoor games, singing and hula hooping sessions and creative touches like towels folded into animal shapes. The suites cater well to family needs, making it an ideal choice for family vacations.
Overall, Arbors at Island Landing Hotel & Suites is praised for its comfortable beds, reliable wifi, ample and secure parking and delightful fireplaces and fire pits that add coziness to the guest experience. Despite a few minor issues, the hotel's positives far outweigh any negatives, making it a favored choice for staying in Pigeon Forge.
Categories
Golf
This hotel is located in Pigeon Forge, which offers access to various golf courses in the area. While the hotel itself does not have a golf course, its location makes it a suitable option for golf enthusiasts.
Parking
Arbors at Island Landing Hotel & Suites provides free parking for its guests.
Accessible
The hotel provides wheelchair-accessible rooms, with high toilets, wide door access, and open areas for chairs under the vanity. Some rooms have grab bars and lipped stand-up showers with handheld sprayers. The hotel also features ADA-compliant access routes, accessible door locks, and rearrangeable furniture layouts. The pool area is accessed by a side ramp, and there are plans for an ADA lift into the pool.
Rooms with Fireplace
As a hotel and suites, some rooms may include fireplaces for a more luxurious and comfortable stay, especially appealing during colder months.
Rooms with Jacuzzi / Hot-Tub
This hotel features suites that include Jacuzzi tubs and fireplaces. These amenities contribute to a comfortable and relaxing in-room experience, ideal for unwinding.
Outdoor Pool
This hotel provides a heated outdoor pool for guests to enjoy during their stay in Pigeon Forge.
Heated Pool
Located in Pigeon Forge, this hotel features a heated outdoor pool and a 24-hour on-site pool and hot tub.
Family
Pool
Heated Pool
Outdoor Pool
Ski
Honeymoon
Business
Cheap
Room Types
Junior Suite with King Bed, Sofa Bed, Fireplace, Two Vanities, Jet Tub and ShareThis room features a twin sofa bed, gas fireplace, 2-person spa bath, dual vanities, and shared balcony. A cable TV, refrigerator, and coffee machine as well as a microwave are included.
Classic Double Queen with Two Queen Beds with Shared Corridor Balcony or PatioThis room features a shared balcony, cable TV, a small refrigerator, coffee-making facilities, and a hairdryer. A microwave is also included.
Superior Double Queen Room with Parkway View Shared Balcony with Rocking ChairsThis double room features a balcony with a parkway view, desk, and flat-screen television. A refrigerator, microwave, and a coffee machine are also included.
This is a brand new fully renovated room called our Luxury Double Queen Room with Parkway View.
Superior Double Queen Mountain View with Shared Corridor Balcony and Rocking ChairsThis room features a shared balcony, cable TV, a small refrigerator, coffee-making facilities, and a hairdryer. A microwave is also included. Rocking chairs are provided.
Superior Jr Suite Mountain View with King Bed, Twin Sofa Bed, Fireplace, JacuzziThis suite features a shared hallway balcony with a mountain view, a seating area with a twin sofa bed, and gas stone fireplace. A spa bath, microwave, and small refrigerator are also included.
Deluxe River View Private Balcony King Four Poster Bed, Twin Sofa Bed and Jet TubThis room features a shared balcony, cable TV, a small refrigerator, coffee-making facilities, and a hairdryer. A microwave, single twin sofa bed, and spa bath is also included.
Superior ApartmentThis spacious apartment comes with 1 living room, 4 separate bedrooms and 3 bathrooms with a shower and free toiletries. The apartment features air conditioning, a wardrobe, heating, as well as a balcony. The unit has 10 beds.
Superior King RoomThe spacious double room features air conditioning, a tea and coffee maker, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed.
Guest Reviews
9.2
Excellent
Review Summaries
Location
Arbors at Island Landing Hotel & Suites in Pigeon Forge is ideally situated for visitors wanting to explore the heart of the area. Nestled right on the parkway, guests benefit from a central location providing easy access to numerous attractions, shops and restaurants. The hotel's proximity to The Island, a popular entertainment complex, is particularly notable with many reviews highlighting that it is within a short walking distance. This prime spot allows visitors to conveniently stroll to enjoy local dining, shows and shopping options without needing to drive.
Guests frequently praise the convenience of the location, which makes it possible to walk to a variety of activities and attractions. Additionally, the setting is lauded for being both central and close to nature with some rooms offering charming views of the river. The nearby pancake place across the street also receives compliments, including for the breakfast vouchers provided by the hotel.
Moreover, the hotel stands out for its cleanliness, comfortable rooms and well-maintained property. Added amenities such as a heated pool, jacuzzi and a welcoming staff contribute to an enjoyable stay. With beautiful landscaping and thoughtful touches like s’mores and bonfire nights, Arbors at Island Landing provides a pleasant and convenient base for a memorable stay in Pigeon Forge.
Breakfast
Arbors at Island Landing Hotel & Suites receives positive feedback for its breakfast offerings. Guests appreciate the complimentary breakfast vouchers for Reagan's Pancake House across the street, praising the pancakes for their taste and quality. The convenience and value of the breakfast are often highlighted with some noting the option to upgrade to a full buffet for an additional cost, which is considered good value. Despite the need to cross a busy street to reach Reagan's, the breakfast experience is generally viewed favorably with mentions of good service and delicious food. Additionally, guests enjoy the on-site refreshments such as coffee, lemonade, donuts and fruits available throughout the day. Overall, the breakfast arrangements contribute positively to the guest experience at the hotel.
Dinner
Guests have praised the dining experience at Arbors at Island Landing Hotel & Suites, noting the enjoyable atmosphere with Bill singing by the fire pit enhancing their evening meals. The menu received positive remarks, described as great and paired with great service. The hotel's convenient location offers guests the flexibility to either dine by the fire or walk to several nearby restaurants, including popular spots like Paula Deen's Family Kitchen and Cracker Barrel for breakfast. Additionally, many appreciated the easy access to good food options in the vicinity, making dining both enjoyable and convenient.
Rooms
The rooms at Arbors at Island Landing Hotel & Suites receive consistent praise for their cleanliness and comfort. Many guests highlight the spaciousness of the rooms and appreciate the modern, updated features including renovated bathrooms, which often boast beautiful decor and large walk-in showers. Comfortable beds and cozy room atmospheres contribute to a positive guest experience.
The hotel's attention to detail is evident in the well-maintained and well-stocked rooms, equipped with essentials such as refrigerators and microwaves. Guests also note the pleasant room decor and contemporary amenities which enhance their stay.
Despite a few mentions of minor inconveniences, such as dated aspects in some rooms or occasional issues with cleanliness, the overall sentiment remains positive. Many reviewers emphasize the excellent location, quiet ambiance and the friendly, accommodating staff, making the Arbors at Island Landing Hotel & Suites a favored choice for comfortable and enjoyable accommodations.
Beds
Arbors at Island Landing Hotel & Suites has garnered a mix of feedback regarding its beds with an overall positive consensus emphasizing comfort and cleanliness. Multiple guests consistently praised the beds as very comfortable, often highlighting the quality of both the mattresses and pillows. Phrases such as "super comfy," "very comfortable beds and pillows," and "the bed was the best" suggest a high level of guest satisfaction. Furthermore, cleanliness was frequently noted with guests appreciating clean beds and rooms.
There were occasional remarks about beds being too soft or too firm, indicating a range of guest preferences. Some beds were described as "hard as a rock," while others were "too soft." This variance suggests that individual comfort levels can differ.
Despite a few outliers mentioning discomfort, the predominant sentiment leans toward a positive sleeping experience at the hotel, making it a reliable option for those prioritizing comfortable lodging during their stay.
Cleanliness
The guest reviews of Arbors at Island Landing Hotel & Suites emphasize a high level of cleanliness throughout the property, from the guest rooms to the common areas and grounds. Rooms are frequently described as very clean, well-stocked and comfortable with clean bedding and spacious layouts. The hotel grounds and pool also received positive remarks for being well-maintained and clean.
Guests specifically appreciated the clean atmosphere and noted that rooms were cleaned daily, contributing to a pleasant stay. The hotel itself was often described as clean and cozy with special mentions of the clean pool and thoughtful decorations.
While the majority of the feedback is positive, there were occasional mentions of cleaning issues, such as dirty carpets, a moldy showerhead and some unclean common areas, like the elevator and hallways. However, these instances seem to be exceptions rather than the norm.
Overall, Arbors at Island Landing Hotel & Suites stands out for its consistent cleanliness, providing guests with a comfortable and well-kept environment for their stay.
Staff
The Arbors at Island Landing Hotel & Suites garners widespread praise for its exceptional staff. Guests repeatedly highlight the team's friendliness, helpful nature and attentive service. The front desk receives numerous commendations for being professional, welcoming and quick to respond to guests' needs. Visitors particularly appreciate the efficiency of staff members like Gabby, Theresa and Randy, who make check-in seamless and provide a warm, efficient service. Housekeeping is also noted for its diligence and friendliness.
Whether it's the front desk, housekeeping or maintenance, the staff is described as accommodating, courteous and thoughtful. The team goes beyond the call of duty to ensure guests feel welcome and well-cared for, creating an inviting and pleasant atmosphere throughout the hotel.
In summary, the staff at Arbors at Island Landing Hotel & Suites stands out for their exceptional hospitality, making guests' stays enjoyable and memorable.
Wi-Fi
The Arbors at Island Landing Hotel & Suites offers free WiFi throughout the property, including the lobby and rooms. Guests frequently praise the strong and reliable high-speed internet, noting it facilitates activities like streaming Netflix without issues. Positive reviews highlight a consistently good wifi connection with a strong signal across various locations in the hotel. However, some guests report variability in the signal quality with mentions of weak or poor wifi connections, particularly inside certain rooms. Overall, while many guests experience excellent and fast wi-fi services, there are instances where the connection may be slow or unreliable.
Pool
The Arbors at Island Landing Hotel & Suites features a pool that garners numerous positive remarks from guests. The pool is noted for being open 24 hours a day, allowing for late-night swims, which many find convenient. Guests appreciate the heated aspect of the pool, contributing to a comfortable swimming experience regardless of the time of day. The surrounding pool area also receives praise, described as clean, well-maintained and enjoyable, providing amenities such as a pavilion with a fire pit and accompanying music, adding to the overall ambiance.
In addition to the pool itself, the hot tub and the large sitting area are frequently mentioned as enjoyable features. Cleanliness is a recurring theme with many visitors emphasizing the immaculate condition of both the pool and the surrounding areas, significantly contributing to a pleasant experience. Guests enjoy the availability of clean towels and the thoughtful touches like extra floats.
However, there are occasional negative mentions, such as instances where the pool was found to be colder than expected, not cleaned to satisfaction or even closed for renovations. These instances seem less frequent but are noted by some guests. Despite these occasional issues, the general consensus highlights an enjoyable and relaxing experience with the pool facilities at the hotel.
Parking
The reviews for Arbors at Island Landing Hotel & Suites highlight a generally positive experience with regard to parking availability. Guests frequently mentioned there is ample parking with plenty of spaces available and the parking area is spacious and easily accessible. For those staying at the hotel, there was often a spot right in front of their door, making unloading luggage convenient.
Security officers are noted for their assistance in finding parking spots and the parking lot itself is well-lit, adding a feeling of safety and security. Additionally, there is overflow parking available across the street, which offers free parking and reduces the risk of having no available spaces.
On the downside, some guests experienced occasional challenges, especially when the lot got crowded or during special events like car shows. There were a few mentions of difficulty in finding handicapped parking spots and navigating the parking area. On peak days, parking could get a bit tight and entry to the property wasn't always clearly marked.
Despite these occasional inconveniences, the overall sentiment is that the parking at Arbors at Island Landing Hotel & Suites is more than sufficient for typical hotel traffic, providing guests with a reasonably stress-free experience.
Family
Arbors at Island Landing Hotel & Suites stands out as an ideal destination for families seeking a welcoming and engaging environment. Renowned for its multitude of activities for children, the hotel offers an excellent game room, outdoor games and a field behind the motel that adjoins a river, providing ample entertainment for young ones.
The establishment's atmosphere is overwhelmingly family-oriented, ensuring families feel at home with amenities such as fire pits for evening campfires, complimentary breakfasts, live bands and hula hooping sessions. A particularly charming touch that delights children is the towels creatively shaped into animals.
The hotel’s suites are tailored for family stays, further cementing its reputation as a perfect spot for family getaways. With a staff renowned for their friendliness and hospitality towards families, guests can enjoy a truly welcoming experience.
The property boasts convenient access to a variety of nearby attractions, including arcades, dining spots and notable tourist sites like Alcatraz and The Island. Activity-rich surroundings ensure that families have plenty to explore and enjoy right at their doorstep.
Not only do kids delight in the hotel's pool and hot tub (currently under renovation), but the sing-alongs on weekends, the charming rocking chairs on balconies and the rustic allure of fishing add to the list of family-friendly activities. The vibrant flowers and outdoor games contribute to the overall pleasant family atmosphere.
Despite a minor issue with obtaining clean towels, families have consistently enjoyed their stays, often expressing a desire to return. For families seeking a memorable and enjoyable vacation, Arbors at Island Landing Hotel & Suites presents itself as a top choice, ready to facilitate a fun-filled and relaxing family experience.
Rooms with Fireplace
Arbors at Island Landing Hotel & Suites boasts several highly praised features that contribute to its cozy and inviting atmosphere, particularly the fireplaces and fire pits. Guests frequently highlight the wonderful fireplace in the rooms, describing it as a nice touch and great for a cozy movie night. The gas fireplaces are particularly favored for adding warmth and ambiance to the suites.
The outdoor fire pit is a standout attraction, often accompanied by live music in the evenings, creating a lively and enjoyable socializing spot. Visitors appreciate the nightly bonfires, describing them as fantastic and amazing with the added delight of making s'mores—an activity loved by families and individuals alike. The fire pit area, often complemented by rocking chairs, serves as an excellent gathering place, allowing guests to relax and enjoy the evenings.
Overall, the combination of in-room fireplaces and the communal fire pit with additional features like music and s'mores significantly enhances the guest experience at this hotel, making it a delightful stay for all.
Rooms with Jacuzzi / Hot-Tub
The reviews for the jacuzzis and hot tubs at the Arbors at Island Landing Hotel & Suites highlight several positive aspects. Guests frequently mention their satisfaction with the jacuzzi tubs, often paired with the cozy appeal of a fireplace in the room. The jacuzzi tubs are described as great, super nice and wonderful, offering relaxation after long days. Many found the jacuzzis to be of perfect size, comfortably fitting two people.
The pool and hot tub areas also receive praise for their cleanliness, quietness and 24-hour availability. Guests appreciate the heated pool and well-regulated temperature of the hot tubs, which were noted as a great addition to their stay. The spaces are depicted as nice and relaxing, contributing to an overall enjoyable hotel experience.
Amenities like clean and updated jacuzzi rooms, comfortable setups and well-kept conditions add to the positive reception. Some reviews pointed out minor issues, such as temperature preferences and maintenance needs, but overall, the feedback emphasizes the guests' love and enjoyment of the jacuzzi and hot tub facilities at the hotel.
Accessible
The Arbors at Island Landing Hotel & Suites offers commendable accessibility features for guests with disabilities. Visitors noted the hotel’s accessible entry doors and walkways, ensuring effortless access throughout the property. The pub was highlighted as a great amenity, further enhancing the overall experience. However, some reviews indicate that improvements could be made, particularly with the elevator which needs updating, as it can be challenging with only one available and it not being clean. The lack of handicapped parking and missing amenities like phones or clocks in rooms also suggests there is room for service enhancements. Despite these areas for improvement, the hotel generally provides easy accessibility for guests.
Heated Pool
Guests consistently praised the heated pool at Arbors at Island Landing Hotel & Suites for significantly enhancing their stay. Many highlighted the convenience of the pool being open 24/7, allowing for late-night swims and flexible schedules. The pool's warm temperature was frequently noted with several reviewers mentioning how pleasant and inviting it felt, particularly in cooler weather. Visitors often described the pool as clean and easy to use, appreciating the year-round availability and the well-maintained hot tub adjacent to it. Despite a few comments wishing for better temperature consistency, the overall sentiment was highly positive, emphasizing the heated pool as a standout feature of the hotel.
Outdoor Pool
The outdoor pool at Arbors at Island Landing Hotel & Suites receives high praise from guests for its cleanliness and maintenance. Guests frequently highlight the beautifully landscaped area and the appealing design of the pool, making it a lovely and inviting spot to relax. The pool is not only nice but also heated with the added benefit of being accessible 24 hours a day. Guests appreciate the additional amenities such as fire pits, outdoor seating and evening activities like smores and music, which enhance the overall experience. While renovations have been noted, the pool and hot tub are generally well-kept and contribute significantly to the positive guest experience.
FAQ
Yes, Arbors at Island Landing Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Arbors at Island Landing Hotel & Suites.
No, Arbors at Island Landing Hotel & Suites doesn't allow dogs.
Yes, parking facilities are available at Arbors at Island Landing Hotel & Suites.
No, Arbors at Island Landing Hotel & Suites doesn't have a gym.
