Pullman Abidjan boasts a friendly and amazing staff that provides impeccable customer service. They go above and beyond to satisfy guests and are efficient and excellent. While some guests had complications getting their bill on their company's name due to one impolite receptionist, the majority of guests found the staff to be wonderful and accommodating with awesome customer service. Some guests noted that the staff was not always available or seemed too busy, but overall, the staff was discreet yet reliable at any moment. Special mention was given to Theodore, Carole, Angelo and Marie at the reception and the spa and restaurant staff also received thanks. However, a few guests encountered some issues with unprofessional managers, inadequate staff or long wait times for room service. Despite these few hiccups, the majority of guests were impressed by the courteous and welcoming personnel, as well as the location, setting and amenities of the hotel.