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Kempinski Hotel Gold Coast City

Accra , Pmb 66 - Ministries, Gamel Abdul Nasser Avenue, Ridge - Accra (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Kempinski Hotel Gold Coast City in Accra, Ghana is a luxurious and world-class hotel that exceeds expectations. Guests rave about the hotel's perfect location, exceptional customer service and amazing lobby area. The breakfast is a standout feature with guests describing it as excellent, fabulous and fantastic. The rooms are spacious and clean, although some require updating and renovation. The hotel is praised for its cleanliness and adherence to COVID protocols. The staff is friendly, efficient and professional, making guests feel well taken care of. The pool area is beautiful and relaxing and the beds are highly impressive with guests describing them as comfortable and big. Although some guests suggest renovations could elevate the hotel to a true 5-star level, the Kempinski Hotel Gold Coast City is still considered a luxurious and highly recommended choice.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior Room, 1 King Bed This room features a living area, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a shower and a separate toilet with free toiletries.

DELUXE ROOM, 1 King Bed This room features a living area, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a shower and a separate toilet with free toiletries.

Executive Room, 1 King Bed Located on the executive floor and offering Executive Lounge access, this room features a living area, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a shower and a separate toilet with free toiletries.

Junior Suite with City View Offering Executive Lounge access, this room features a living area with seating, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning, a telephone and an espresso machine. The bathroom includes a bath, shower and a separate toilet with free toiletries.

Junior Suite with Pool View Offering Executive Lounge access, this room features a living area with seating, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning, a telephone and an espresso machine. The bathroom includes a bath, shower and a separate toilet with free toiletries.

Executive Suite Offering Executive Lounge access, this room features a large living room, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning, a telephone and an espresso machine. The bathroom includes a bath, shower and a separate toilet with free toiletries.

Executive Corner Suite Offering Executive Lounge access, this room features a large living room, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning, a telephone and an espresso machine. The bathroom includes a bath, shower and a separate toilet with free toiletries.

Deluxe Room. 2 Twin Beds This room features a living area, work desk, free WiFi, complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a bath and a separate toilet with free toiletries.

Executive Room, 2 Twin Beds Located on the executive floor and offering Executive Lounge access, this room features a living area, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a shower and a separate toilet with free toiletries.

Superior Room, 2 Twin Beds This room features a living area, work desk, free WiFi, a complimentary minibar, interactive flat-screen TV, in-room safe, air conditioning and a telephone. The bathroom includes a shower and a separate toilet with free toiletries.

About Kempinski Hotel Gold Coast City

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Guest Reviews

8.3

Very Good

Location

The Kempinski Hotel Gold Coast City is known for its perfect location and world-class facilities. Guests rave about the friendly staff and amazing lobby area. Located in the city center of Accra, it's the ideal starting point for exploring the city's many attractions. Whether you're looking to visit multiple places in a day or simply relax and enjoy the hotel's amenities, the location and facilities offer something for everyone. Overall, it's considered the best hotel in Accra with guests loving the cleanliness, customer service, food and of course, the location.

Breakfast

One thing that stood out to guests at the Kempinski Hotel Gold Coast City in Ghana was the breakfast. Reviewers consistently used words like 'excellent', 'fabulous' and 'fantastic' to describe the morning meal. There were plenty of options available with different menus each day and the variety was 'exceptional'. Guests noted that the buffet had 'great selection' and 'excellent taste' with fresh juice and even coconut water available. Some reviewers also highlighted the manager's patience and kindness in the breakfast room. One guest even dubbed the breakfast 'the most complete buffet in Ghana'. Overall, the breakfast at the Kempinski Hotel Gold Coast City was a standout feature of the stay.

Rooms

The Kempinski Hotel Gold Coast City provides spacious and clean rooms that are worth the money spent. The beds are very comfortable and in line with a five-star hotel. The hotel service is impeccable with friendly staff always available to assist. The rooms, however, require some updating and renovation with some small faults such as outdated bathrooms and poor lighting. Some guests have reported mold and weird smells. The hotel beds are also said to be in poor condition for a 5-star property. Some rooms don't have windows, leaving them stuffy. Room service, however, is a treat and the rooms are neatly kept despite being outdated. Overall, the hotel is a good choice but guests may expect more luxury and a modern look. Also, at least one more onsite restaurant is needed and the shower grouting needs better maintenance.

Beds

If you're looking for a place to stay in Accra with amazing beds, you won't regret booking a room at the Kempinski Hotel Gold Coast City. Most guests seemed to be highly impressed with the beds in particular with many describing them as comfortable, big and just the right size. Despite a few comments about flat pillows and one unfortunate guest finding blood on their sheets, by and large, the beds seemed to be a major highlight of guests' stays. So if you want a truly restful night's sleep, this hotel seems like the perfect choice.

Cleanliness

The Kempinski Hotel Gold Coast City has been praised by guests for its cleanliness with phrases like "very clean," "impressed with how clean the facility is," and "impeccable" appearing in reviews. Guests have appreciated the hotel's adherence to COVID protocols, ensuring a clean environment for all visitors. Although a few reviews mentioned issues with cleanliness, overall the hotel has been described as clean and presentable. The property itself has been described as lovely with clean rooms and a focus on customer service. While some specific areas like balconies and curtains have been noted to be dusty, these minor issues haven't detracted from the overall clean atmosphere of the hotel.

Staff

If you're looking for a hotel with exceptional service, the Kempinski Hotel Gold Coast City should be your top choice. The staff at this hotel were friendly, efficient and very professional. From the reception to the restaurant and lobby bar, guests have had nothing but positive things to say about their interactions. In particular, Jennifer at the reception stood out as being kind, thoughtful and helpful throughout their stay. The hotel provided a great assortment of toiletries and towels, making guests feel well taken care of. However, there were a few negative comments about some front desk staff being overworked and rude. Overall, the staff at the hotel were accommodating, helpful and made guests feel welcome. The bellhops, concierges, wait staff and cleaners were all friendly and professional. Notably, Naami, Bentil, Emmanuel, Benidicta, Abigail Nelson and Ms. Tracey received special mentions. This hotel is also known for its great location and excellent customer service. So, if you want to have a memorable stay with friendly and well-trained staff, the Kempinski Hotel Gold Coast City is an excellent choice.

Pool

Kempinski Hotel Gold Coast City boasts of a beautiful outdoor lounge area and pool which guests loved. The hotel even accommodated requests to move guests to pool-facing rooms on the second day of their stay. Guests enjoyed the great pool and spa facilities and appreciated the exceptional customer service they received throughout their stay. The hotel's location was also a hit among guests. Guests can enjoy mouth-watering dishes from the hotel's restaurant or order from room service or the pool bar. Breakfast by the pool is a must-try as well. Overall, the pool area at Kempinski Hotel Gold Coast City is a relaxing and enjoyable experience for all guests.

5 Star

The Kempinski Hotel Gold Coast City in Ghana is a world-class, exquisite development with exceptional staff and services that prioritize the luxury, safety and well-being of its guests. While some guests noted that renovations could elevate the hotel to a true 5-star level, the rooms are spacious and the breakfast is as good as anything they have ever had. The city center location and world-class food and beverage team make this hotel a brilliant and highly recommended choice. Although some guests noted issues with the beds and bathrooms, the cleanliness, customer service and location of the hotel are exceptional, making it worth every penny.

Luxury

The Kempinski Hotel Gold Coast City in Accra, Ghana is renowned for its absolute luxury that truly exceeds expectations. In this exquisite development, peace and tranquility are guaranteed, making it the perfect destination for travelers who expect nothing less than the best. Though some guests suggest a bit of renovation, the hotel is still considered a 5-star property, delivering a world-class hospitality experience that is incomparable. Safety, well-being and luxury of every guest are top priorities at this hotel, which has been hailed as the best accommodation in Accra. The atmosphere is truly amazing and it's no wonder visitors consider it a wonderful and pure luxury hotel fit for royalty. Even international visitors describe it as a hotel worthy of the United Arab Emirates. The restaurant is very well stocked and is notably impressive with an enormous buffet. However some guests complain that the hotel is rather pricey. All in all, the Kempinski Hotel Gold Coast City is an excellent proper 5-star hotel that will have you spoiled for choice with its amenities and facilities.

Yes, Kempinski Hotel Gold Coast City has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Kempinski Hotel Gold Coast City.

No, Kempinski Hotel Gold Coast City doesn't allow dogs.

Yes, parking facilities are available at Kempinski Hotel Gold Coast City.

Yes, Kempinski Hotel Gold Coast City has a gym.

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