Mercure Blackburn Dunkenhalgh Hotel & Spa
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Α 175 room property, a 700 year old country manor in a calm setting, with contemporary classic, privilege and executive rooms.
Summary of reviewsThe Mercure Blackburn Dunkenhalgh Hotel & Spa is a beautiful and historic property located in a quiet yet accessible location. While some guests found the hotel to be in need of renovation, others praised the picturesque grounds and convenient location. The breakfast received mixed reviews with some guests finding it great and others considering it average. The dinner also received mixed reviews with some guests praising the quality of the food and others finding it terrible. The rooms were a mixed bag with some guests finding them lovely and others finding them basic or shabby. The cleanliness of the hotel also received mixed reviews. However, the staff were consistently praised for their friendliness and helpfulness. The spa and pool facilities were generally enjoyed by guests, although there were occasional issues. The hotel is a good place to stay for families, although some guests found the hotel's four-star rating questionable. Overall, the Mercure Blackburn Dunkenhalgh Hotel & Spa is a unique and memorable place to stay with potential for improvement.
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Set in 17 acres of Lancashire parkland, this hotel is a 700-year old country manor.
This 700-year-old mansion is steeped not only in history but also in tragedy. Lucette, a French governess had her heart broken by an army officer and in her despair she drowned herself in the river. Her ghost has been spotted wandering around the premises of the hotel even to this day, while she has also reportedly shown up in guest photographs.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool,
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About Mercure Blackburn Dunkenhalgh Hotel & Spa
Guest Reviews
The Mercure Blackburn Dunkenhalgh Hotel & Spa is a beautiful property situated in a quiet yet very accessible location. While some guests felt that the hotel was in need of a renovation, others praised the grounds for their beauty and the hotel's convenient location close to the motorway. Families with children found it to be a good place to stay and those attending weddings or events found the location perfect for their needs. Some guests noted that they could hear traffic from the motorway, but most loved the lovely building and picturesque grounds. Overall, the location of the hotel received many positive reviews with guests calling it great, excellent, brilliant and fantastic.
Guests have varied opinions on the breakfast at Mercure Blackburn Dunkenhalgh Hotel & Spa. While some have found it to be great, super, delicious and perfect, others have considered it average or just ok. However, most guests have appreciated the plentiful and varied amount of food on offer with excellent selection of cereals, cooked food, fruit, yogurts and drinks, as well as the self-service buffet. It is worth noting that some guests have found the breakfast to be expensive or lacked sharp knives and a few have expressed dissatisfaction with the restaurant's food quality. Nonetheless, the decor of the breakfast room has been admired and the staff have been noted to be excellent and lovely.
Guests have left mixed reviews regarding the dinner at the Mercure Blackburn Dunkenhalgh Hotel & Spa. While some praise the great quality of food, both for breakfast and dinner, others complain about the bad quality of food and the long waiting time. A few guests were disappointed with the absence of a cheese board and some dishes were described as average or uninspired. Unfortunately, some guests faced issues with their rooms with some being located far away from the reception despite special requests. Additionally, some guests were not informed about ongoing construction at the hotel. Despite these negative experiences, some guests did enjoy their meals and praised the quality of the food. However, others described the dinner as terrible with some dishes being unfit for consumption. Service in the restaurant also received mixed reviews with some guests calling it excellent, while others had experiences of poor service. Nevertheless, the food was described as fantastic by some guests, while others had a disappointing experience with the food quality.
The rooms at Mercure Blackburn Dunkenhalgh Hotel & Spa are a mixed bag with some guests finding them lovely, spacious, newly refurbished, clean and elegant. However, others found issues with maintenance, such as doors needing attention, a bulb out in the bathroom, slow sink drainage and non-functioning extractors. Some also reported awkward or uncomfortable features, like TVs in odd locations, no privacy due to connected rooms and lack of amenities such as water, glasses or a fridge. Some rooms were very warm, while others were freezing and the heating systems were hit or miss. Some guests found the hotel rooms to be basic, dated or even shabby with damp marks, paper-thin walls and mouldy caulking. However, other guests enjoyed spacious, comfortable rooms with beautiful views, large beds and great showers. Ultimately, the consensus seems to be that the hotel needs upgrading and some guests found the rooms to be overpriced for their quality.
Guests staying at the Mercure Blackburn Dunkenhalgh Hotel & Spa have varied opinions when it comes to the comfort of their beds. Some guests rave about the big, comfortable beds and puffy pillows, while others have found the beds to be uncomfortable and hard. A few guests have suggested that a mattress topper could improve the comfort of the beds. Those staying in the newer rooms have found them spacious and comfortable, while those in older rooms have found them dark and impractical. Some guests have also noted that the beds consist of two doubles pushed together, which can be uncomfortable at times. Overall, the Mercure Blackburn Dunkenhalgh Hotel & Spa offers a mix of comfortable and uncomfortable beds for its guests.
The Mercure Blackburn Dunkenhalgh Hotel & Spa has received mixed reviews regarding its cleanliness. Some guests have found the rooms to be very clean with fluffy towels and modern bathrooms, while others have experienced dirty bathrooms and rooms that were not cleaned properly. The corridors and lift have been mentioned as being neglected and odourous with shabby paintwork and damp marks on the walls. The restaurant has also received mixed reviews with some guests finding it clean and others mentioning lack of clean tables. The pool has been criticised for having filthy sides and the floor mats in some places were reported to be stinky. The hotel has also been described as tired overall and in need of a deep clean.
Guests of Mercure Blackburn Dunkenhalgh Hotel & Spa rave about the friendly and helpful staff throughout the hotel. However, a few guests note that certain individuals have an "attitude problem." Other guests mention that staff didn't provide enough information about the hotel's amenities, like breakfast and spa hours. Despite this, most guests mention that the staff is welcoming, efficient and polite. The restaurant staff, in particular, receive great praise for their service, although one guest mentions that some waiters need more training. Guests specifically call out employees such as Lenny and Shailesh for their great service. The front desk staff and the duty manager are also described as friendly and welcoming. However, a few guests mention that some staff members can be rude, careless or arrogant. Overall, guests enjoy the dedication and friendliness of the staff with many mentioning that the staff's positive attitude is a highlight of their stay.
The Mercure Blackburn Dunkenhalgh Hotel & Spa has lovely pool and spa facilities that guests enjoy. The spa offers excellent facilities including saunas and cold showers and a beautiful gym for guests to use. Leisure facilities were a plus, but some guests found the spa facilities to be dated or poorly advertised. Guests booking spa day packages would benefit from better deals. The spa treatments were luxurious and the pool and thermal suite were a real bonus. However, some guests were disappointed to find that the sauna and steam rooms were not in use. Nonetheless, overall the spa and wellness offering was described as amazing and perfect for special occasions, such as a wedding anniversary or Valentine's weekend.
If you're looking to stay at a hotel with great pool facilities, Mercure Blackburn Dunkenhalgh Hotel & Spa might be the perfect choice for you. Although some guests experienced issues such as not being able to use the pool or finding out that children's swim times were earlier than expected without communication, for the most part, guests had a great time using the pool and sauna. Some guests found the pool to be a little chilly, but others noted that the water was nice and warm. The gym/pool facilities were also lovely. While there were some comments on the coldness of the pool and the jacuzzi being even colder, guests generally loved the spa facilities included in their overnight stay with one guest describing it as "excellent". Despite the occasional problem, overall the pool was considered a nice feature of the hotel. However, it is worth noting that children are only allowed in the pool at specific times.
If you're travelling with kids, the Mercure Blackburn Dunkenhalgh Hotel & Spa is a good place to stay. The hotel offers children's swim sessions earlier in the day; however, this might clash with breakfast and evening meal times. The rooms are a good size for families, but some guests wish there were more chairs in the family rooms. The hotel is also not ideal if you have small children and suitcases to carry. But, if you're visiting with family adults, rooms with king-sized beds can accommodate up to four people. Keep in mind that children are only allowed in the pool during specific times.
The Mercure Blackburn Dunkenhalgh Hotel & Spa is a great spot for a few days away. It's a brilliant find, although some guests question the hotel's four-star status, considering some of the basic facilities and services on offer. Some rooms could use a little updating with guests reporting worn and dated decor. There have also been concerns about the comfort of the beds with reports of slipping when getting out of bed. However, the hotel does have a spa, which is a nice touch for those who like to be pampered. Guests suggest that the hotel is more of a three-star offering and that the pricing could be better. One tip for those visiting in colder weather is to check the heating in the room, as some guests report having to use an electric heater upon arrival. Overall, however,, it's a nice hotel and with a little maintenance and service improvement, it could be on its way to deserving its four-star rating.
The Mercure Blackburn Dunkenhalgh Hotel & Spa is a beautiful and historic building that is definitely worth a visit. This stunning hotel looks like an old castle for knights and the building and grounds are absolutely breathtaking. Despite the need for extensive investment, the potential of this lovely building and its friendly staff make for a memorable stay. The hotel boasts a fascinating history that the informative and welcoming staff are happy to share. If you're looking for a unique experience that takes you back in time, the Mercure Blackburn Dunkenhalgh Hotel & Spa should certainly be on your list of places to visit.
Yes, Mercure Blackburn Dunkenhalgh Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Mercure Blackburn Dunkenhalgh Hotel & Spa.
No, Mercure Blackburn Dunkenhalgh Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Mercure Blackburn Dunkenhalgh Hotel & Spa.
Yes, Mercure Blackburn Dunkenhalgh Hotel & Spa has a gym.
