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Santa Tecla Palace

Acireale , Via Balestrate 100 (Show on Map)

8.0

Very Good

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Summary of reviewsSanta Tecla Palace is a great four star hotel that offers good quality facilities and restaurant. Although some guests feel it is a bit overpriced, the hotel mostly lives up to its rating. While the breakfast could be improved, the hotel is seen as deserving of its four star rating and a good choice for a stay. Some guests did express disappointment with the coffee machine and service, feeling it was not up to par for a four star hotel.
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Hotel with Infinity Pool

Embark on an unforgettable journey of relaxation and bliss with just a dive in the hotel's infinity pool and feel like true royalty.

Beachfront Hotel

Hotel near The Beach

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types

Classic Double or Twin Room Air-conditioned room with a garden-view, TV, a minibar and a private bathroom with a hairdryer. Free Wi-Fi is provided.

Deluxe Twin Room Features a designer bathroom with lava stone and crystal. This air-conditioned room has a balcony with garden views, TV and a minibar. Free Wi-Fi is provided.

Suite Overlooking the Ionian Sea from the balcony this air-conditioned room has a designer bathroom with a bath and a minibar. Free Wi-Fi is provided. This room includes reserved sun loungers at the pool and at the private deck close to the sea.

Classic Double or Twin Room with Sea View Air-conditioned room with Ionian Sea views from the balcony, TV, a minibar and a private bathroom with a hairdryer. Free Wi-Fi is provided.

Deluxe Double Room with Sea View Features a designer bathroom with lava stone and crystal. This modern-style air-conditioned room has a balcony with Ionian Sea views and a minibar. Includes a satellite TV and free Wi-Fi.

About Santa Tecla Palace

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Guest Reviews

8.0

Very Good

Location

Santa Tecla Palace is a great choice for those seeking a very good location. While it's a little isolated, the hotel is situated by the sea and offers access to the ocean for a refreshing swim. The location is strategic for visiting Sicily and reaching popular destinations like Taormina and Noto. The hotel is surrounded by fantastic restaurants with the proximity to good dining options being a plus for many guests. Additionally, the hotel's beautiful pool provides a perfect place to relax and enjoy the stunning views of the open sea. While it may be hard to get to the hotel by car, free parking is available for those who do. Guests rave about the location, which is an excellent base for taking day trips to Catania and Mount Etna. On the flip side, some reviewers suggest that it would be best to rent a car as the hotel's location may be difficult to access otherwise. All in all, Santa Tecla Palace's location by the sea, coupled with its breathtaking views and proximity to excellent dining, makes it a top choice for travelers looking for a beautiful location.

Breakfast

The breakfast at Santa Tecla Palace has received mixed reviews from guests with some calling it poor and others praising it as fantastic. While some guests found the breakfast to be the same every day and mediocre for a 4-star hotel, others enjoyed the abundance and variety of the breakfast. The panoramic dining room is a favorite spot among guests as it offers stunning sea views. However, some guests found the breakfast service to be chaotic with a lack of personnel and organization. While some guests had difficulty getting a hot beverage or finding a place to sit, others enjoyed the delicious Italian pastries. Overall, the breakfast could be improved with more variety, healthier options and better quality products.

Dinner

The dinner at Santa Tecla Palace received praise from guests with many considering it superb and the best they had during their stay in Sicily. The food was described as ottimi piatti ben cucinati (excellent dishes well cooked) and great and guests enjoyed their meals. However, some felt that the restaurant menu was limited and that the prices were too high with one guest preferring to dine outside the hotel. Despite some critiques of the food and service not meeting expectations, overall guests found the dinner at Santa Tecla Palace to be of high-quality.

Rooms

If you're looking for a hotel with nice and spacious rooms, Santa Tecla Palace may be just what you need. The comfortable mattresses will ensure a good night's sleep, but some guests did mention an uncomfortable metal construction behind the bed. While some rooms could use a bit of maintenance and had damage to walls, loose shower faucets and terrace doors that didn't lock. Another guest was disappointed to find two single beds put together instead of a double bed and the beds were uncomfortable. However, many guests enjoyed the wonderful sea or garden view from their rooms, especially those who stayed in the part of the hotel that had modern and well-finished rooms. While some rooms were outdated, others were spacious and comfortable with all the necessary amenities and some even had a jacuzzi and a large terrace. The hotel may need some updates, but it's still a high-quality establishment that deserves its four-star rating. However, the rooms would benefit from a deep cleaning in the showers and it's worth noting that some guests weren't satisfied with the maid service.

Beds

Guests of Santa Tecla Palace have mixed views on the beds of the hotel. While some travelers found the mattresses to be uncomfortable and the pillows hard, others thought the beds were very comfortable. A few guests were disappointed to get two single beds put together instead of a double bed as they found the gap between the beds uncomfortable. However, guests did appreciate that there were always sunbeds available. Overall, while some found the beds to be uncomfortable, most found them to be comfortable and suitable for a good night's rest.

Cleanliness

Santa Tecla Palace offers a clean and well-presented structure with some guests describing it as pulitissima or very clean. While some reviews note that the hotel could improve its cleanliness, such as paying more attention to the bathroom and shower areas or changing towels more frequently, many guests still found the rooms to be clean and spacious. Some guests even mentioned the attentive cleaning staff who were always ready to clean up after Mt. Etna's ash deposits. Though some areas of the hotel, such as the pool or certain rooms, could use more thorough cleaning, the overall cleanliness was considered good to excellent by many guests.

Staff

If you're planning a luxurious stay in Sicily, then Santa Tecla Palace is definitely a top pick. The hotel boasts of a wonderful staff, who are friendly and always willing to help, according to various guest reviews. Paola & Anton at reception have been specifically mentioned, along with the professional and courteous personnel at the restaurant and bar. Mr. Lotfi, Fabiana and Paola have also been commended for their amazing service. Furthermore, guests have praised the attentive pool staff with special mention to Giovanni, who is excellent at his job. The hotel's service desk and Marianna's service stand out for being gracious and efficient. Equally, the professionalism and efficiency of the reception personnel are commendable. Some guests faced a few uncomfortable situations, but the staff always went out of their way to make things better. On the downside, a few guests have expressed disappointment with team members' attitude or language fluency. Nonetheless, these instances seemed to be exceptional cases. Overall, Santa Tecla Palace presents a friendly and professional staff to make your stay memorable.

Pool

Santa Tecla Palace boasts a beautiful pool area with a vast infinity pool overlooking the sea. Guests can enjoy their own sea access and the pool is also accessible to non-hotel guests. The pool and sea views are lovely and provide a perfect spot for relaxation. Although the pool is not suitable for laps, it is perfect for a refreshing swim. The saltwater infinity pool is a sight to behold and is one of the most beautiful pools guests have ever experienced. The pool area and hotel itself are fantastic and the staff is professional. However, during peak times, it can become crowded with kids and non-hotel guests. Slight improvements could be made, such as more comfortable lounge chairs or better pool cleaning. Overall, the pool is sensational and provides a tranquil and relaxing experience with its direct access to the sea and impressive views.

Beach

Guests at Santa Tecla Palace have praised the hotel's prime beachfront location with easy access to the crystal-clear sea and ample sun loungers and umbrellas available. Many also commented on the convenience of nearby showers and the ability to swim in the sea directly from the property. Although the beach itself is not easily reachable by foot and requires a descent down a set of steps, the breathtaking views of the sea and the fantastic swimming conditions make it a popular spot for guests to spend their day. The hotel also offers a pool, which can get quite crowded with outside guests, but the real draw is the ability to swim in the ocean only 50 meters away from the hotel. Overall, Santa Tecla Palace provides a good option for those looking to enjoy a day of sun, sand and swimming.

Parking

For travelers with a car, Santa Tecla Palace offers parking options both inside and outside the hotel. While some guests found the location inconvenient without a car, those driving appreciated the free parking available. However, a few reviewers noted that the parking situation can be disorganized and at times, full, requiring a bit of searching for a space. Additionally, the hotel is located on a hilly, curvy road, which may be difficult for some drivers. So, if you have a car and come to stay at Santa Tecla Palace, free parking is definitely a plus, but be prepared for some challenges navigating the available spaces.

4 Star

Santa Tecla Palace is a four star hotel that mostly lives up to its rating, but some guests feel it is a bit overpriced for what it offers. While the breakfast could be improved, the restaurant and overall facilities are of good quality. Some guests did express disappointment with the coffee machine and service, feeling it was not up to par for a four star hotel. However, overall the hotel is seen as deserving of its four star rating and a good choice for a stay.

Infinity Pool

The Santa Tecla Palace boasts an incredible infinity pool that guests rave about in their reviews. The pool looks like it merges seamlessly into the sea, creating a stunning impression. It's not just beautiful to look at, either. The unique feature of the pool is that it's filled with saltwater, a rarity in pools. The salty water makes it an even more alluring place to escape the heat and take a refreshing dip. Words like "perfection," "awesome," "unique," and "very nice" accurately capture guests' glowing comments about the pool. They mention the pool's beauty and the stunning view it affords the guests while swimming. If you're looking for a beautiful and unique experience, there's no question that this infinity pool ticks all boxes.

Yes, Santa Tecla Palace has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Santa Tecla Palace.

No, Santa Tecla Palace doesn't allow dogs.

Yes, parking facilities are available at Santa Tecla Palace.

No, Santa Tecla Palace doesn't have a gym.

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