Top Hotel Apartments
Al Ain
24.22047200,
55.77722700
,
Between Al Ain Mall And Lulu, Opposite Al Muraba'a Police Station, 1317
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Summary of reviewsTop Hotel Apartments consistently receives praise for its prime central location in Al Ain city, which offers remarkable proximity to major attractions, services and the main bus station. Guests appreciate the convenience of nearby supermarkets, pharmacies, restaurants and shopping options like the Al Ain Mall. The accommodating and friendly reception staff contribute positively to the overall guest experience, adding a touch of hospitality.
The rooms at Top Hotel Apartments are generally noted for their cleanliness, spaciousness and beautiful views. Guests appreciate the quiet environment and helpful room service staff. Necessary amenities such as a fridge, TV and air conditioning are provided, contributing to a comfortable stay. However, some rooms lack basic kitchen appliances like microwaves, kettles and coffee makers and the absence of washing machines and cooking utensils is a common point of feedback. Maintenance issues, outdated furniture and occasional pests are also noted, though the affordable pricing does appeal to budget-conscious travelers.
Cleanliness feedback is mixed. While many guests commend the neatness and spaciousness of the rooms, inconsistent cleaning standards and outdated furniture are recurring issues. Specific facilities like air conditioning and pest control require improvements. Despite these drawbacks, the overall cleanliness and the soothing room views are appreciated.
Staff at Top Hotel Apartments receive largely positive reviews for their helpfulness and friendliness. Key personnel like Shadi, Tina and Essam are praised for their professionalism and efficiency. The housekeeping team is also commended for their supportiveness. Despite minor areas for improvement, the staff's polite and accommodating nature significantly enhances the guest experience.
Parking facilities at Top Hotel Apartments are a noted area for improvement. The lack of free parking spaces and the necessity to pay for parking, coupled with the absence of a dedicated parking area for hotel guests, presents an inconvenience. This aspect is repeatedly highlighted by guests as needing enhancement.
The beds receive mixed reviews with some guests finding them comfortable while others criticize them for being outdated and uncomfortable. Issues with noisy headrests and unclean bedding are mentioned and sofa beds receive specific criticism for lacking proper maintenance. Nevertheless, the overall spaciousness and cleanliness of the accommodations contribute to a generally positive stay.
In summary, Top Hotel Apartments is highly regarded for its central location, spacious and clean rooms and supportive staff, making it a good option for budget-conscious travelers despite some areas needing improvement such as parking and maintenance of room amenities.
Categories
The rooms at Top Hotel Apartments are generally noted for their cleanliness, spaciousness and beautiful views. Guests appreciate the quiet environment and helpful room service staff. Necessary amenities such as a fridge, TV and air conditioning are provided, contributing to a comfortable stay. However, some rooms lack basic kitchen appliances like microwaves, kettles and coffee makers and the absence of washing machines and cooking utensils is a common point of feedback. Maintenance issues, outdated furniture and occasional pests are also noted, though the affordable pricing does appeal to budget-conscious travelers.
Cleanliness feedback is mixed. While many guests commend the neatness and spaciousness of the rooms, inconsistent cleaning standards and outdated furniture are recurring issues. Specific facilities like air conditioning and pest control require improvements. Despite these drawbacks, the overall cleanliness and the soothing room views are appreciated.
Staff at Top Hotel Apartments receive largely positive reviews for their helpfulness and friendliness. Key personnel like Shadi, Tina and Essam are praised for their professionalism and efficiency. The housekeeping team is also commended for their supportiveness. Despite minor areas for improvement, the staff's polite and accommodating nature significantly enhances the guest experience.
Parking facilities at Top Hotel Apartments are a noted area for improvement. The lack of free parking spaces and the necessity to pay for parking, coupled with the absence of a dedicated parking area for hotel guests, presents an inconvenience. This aspect is repeatedly highlighted by guests as needing enhancement.
The beds receive mixed reviews with some guests finding them comfortable while others criticize them for being outdated and uncomfortable. Issues with noisy headrests and unclean bedding are mentioned and sofa beds receive specific criticism for lacking proper maintenance. Nevertheless, the overall spaciousness and cleanliness of the accommodations contribute to a generally positive stay.
In summary, Top Hotel Apartments is highly regarded for its central location, spacious and clean rooms and supportive staff, making it a good option for budget-conscious travelers despite some areas needing improvement such as parking and maintenance of room amenities.
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Guest Reviews
Top Hotel Apartments boasts a prime location that consistently garners praise from its guests. Positioned centrally in the heart of Al Ain city, this hotel offers remarkable proximity to major attractions and services. Guests appreciate its ease of access to the main bus station, which simplifies travel logistics. The Al Ain Mall is just a short distance away, providing convenient shopping and entertainment options.
Surrounding the hotel are numerous supermarkets, pharmacies and a variety of restaurants, making it an ideal spot for those who value accessibility to everyday amenities. Additionally, the presence of notable tourist spots within walking distance enhances the appeal of this location.
The feedback also highlights the hotel’s reception staff, who are noted for their accommodating nature, adding a touch of hospitality to the overall experience. While the location is frequently described as perfect and great, it’s the combination of accessibility, central placement and nearby services that truly sets it apart.
Top Hotel Apartments offers a mixed experience when it comes to room quality and amenities. The rooms are generally praised for their cleanliness and spaciousness, making them comfortable for guests looking for ample space. Several guests appreciated the beautiful views and quiet environment within the rooms, as well as the helpful and supportive room service staff.
The rooms come equipped with necessary amenities such as a fridge, TV and good air conditioning. However, there are notable gaps in the provision of certain items; for instance, some rooms lack a microwave, kettle or coffee maker. Additionally, the rooms are missing washing machines, stoves, cooking utensils and bottled water.
While the spaciousness and cleanliness are highlights, the quality of furniture and some facilities leave much to be desired. Many guests mentioned outdated and sometimes dirty furniture. Some rooms had maintenance issues like non-functioning TVs and bad-smelling air conditioning. There were also reports of cockroaches and a generally poor smell in certain rooms.
The bathroom arrangements could be more private, as some guests found it inconvenient that the bathrooms were located within the bedroom area. Despite these drawbacks, the affordable pricing and good central location make the hotel an option for budget-conscious travelers. The overall room conditions are mixed with a blend of positives like cleanliness and spaciousness overshadowed by issues in maintenance and complete amenities.
Top Hotel Apartments offers spacious and clean rooms, providing a cozy atmosphere. Guests have had varying experiences with the quality of the beds. Some have found the beds to be comfortable and decent, while others mentioned that the beds were uncomfortable and outdated. Additionally, issues such as noisy bed headrests and hair on the bedsheets were noted. Sofa beds in the rooms also received criticism with some falling apart and lacking proper bedding. Despite these concerns, many appreciated the spaciousness and overall cleanliness of the accommodations.
Top Hotel Apartments receives mixed feedback regarding cleanliness from its guests. Positively noted is that many found their rooms to be clean, tidy and spacious with attributes exceeding expectations compared to other high star-rated hotels. The overall cleanliness of the place garners commendation frequently, highlighting attention to detail in maintaining a neat environment.
However, there are significant inconsistencies reported. Issues with blanket cleanliness, the presence of outdated and dirty furniture and the occasional unclean room are recurring concerns. Specific facilities such as air conditioning and pest control are flagged for requiring improvements. Notably, amenities like towels, washing machines and kitchen utensils absence were frequently mentioned, reflecting areas in need of attention. Despite these drawbacks, the hotel is still seen as an affordable and comfortable choice, especially with its helpful staff and soothing room views.
The staff at Top Hotel Apartments receive largely positive reviews with numerous guests highlighting their helpfulness and friendliness. From the reception employees, particularly Shadi, to the night shift front desk personnel, guests frequently describe the staff as very cooperative and accommodating. The receptionists, including Tina, are noted for their professionalism and efficiency in handling requests swiftly. The housekeeping team is also commended for being nice and supportive.
Several guests mention specific staff members, like the respectful security man on duty and brother Essam, who is appreciated for his helpfulness. The reception manager also garners praise for being proactive. Overall, the behavior of the staff is frequently described as polite, kind and respectful, which adds to the overall positive service experience at the hotel.
However, a few reviews point out some areas for improvement. There's a mention of a lack of training among some staff, limited verbal fluency and an incident where a staff member’s late-night reminder about payments was not well-received by a guest. Despite these minor issues, the majority sentiment leans heavily towards a pleasant and cooperative staff who contribute positively to the guests' stay at Top Hotel Apartments.
Top Hotel Apartments offers a range of amenities but seems to fall short when it comes to parking facilities. Guests have frequently noted the lack of free parking spaces available at the hotel, which means that parking is only accessible for a fee. While there is ease of parking, it requires payment and the rates, such as 15AED for 24 hours, can accumulate with some guests even facing fines as high as 500 AED. Moreover, there is no dedicated parking space specifically for hotel guests, which adds an inconvenience. This lack of complimentary parking has been a repeated point of feedback, highlighting an area where improvement could significantly enhance the overall guest experience.
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Location
Surrounding the hotel are numerous supermarkets, pharmacies and a variety of restaurants, making it an ideal spot for those who value accessibility to everyday amenities. Additionally, the presence of notable tourist spots within walking distance enhances the appeal of this location.
The feedback also highlights the hotel’s reception staff, who are noted for their accommodating nature, adding a touch of hospitality to the overall experience. While the location is frequently described as perfect and great, it’s the combination of accessibility, central placement and nearby services that truly sets it apart.
Rooms
The rooms come equipped with necessary amenities such as a fridge, TV and good air conditioning. However, there are notable gaps in the provision of certain items; for instance, some rooms lack a microwave, kettle or coffee maker. Additionally, the rooms are missing washing machines, stoves, cooking utensils and bottled water.
While the spaciousness and cleanliness are highlights, the quality of furniture and some facilities leave much to be desired. Many guests mentioned outdated and sometimes dirty furniture. Some rooms had maintenance issues like non-functioning TVs and bad-smelling air conditioning. There were also reports of cockroaches and a generally poor smell in certain rooms.
The bathroom arrangements could be more private, as some guests found it inconvenient that the bathrooms were located within the bedroom area. Despite these drawbacks, the affordable pricing and good central location make the hotel an option for budget-conscious travelers. The overall room conditions are mixed with a blend of positives like cleanliness and spaciousness overshadowed by issues in maintenance and complete amenities.
Beds
Cleanliness
However, there are significant inconsistencies reported. Issues with blanket cleanliness, the presence of outdated and dirty furniture and the occasional unclean room are recurring concerns. Specific facilities such as air conditioning and pest control are flagged for requiring improvements. Notably, amenities like towels, washing machines and kitchen utensils absence were frequently mentioned, reflecting areas in need of attention. Despite these drawbacks, the hotel is still seen as an affordable and comfortable choice, especially with its helpful staff and soothing room views.
Staff
Several guests mention specific staff members, like the respectful security man on duty and brother Essam, who is appreciated for his helpfulness. The reception manager also garners praise for being proactive. Overall, the behavior of the staff is frequently described as polite, kind and respectful, which adds to the overall positive service experience at the hotel.
However, a few reviews point out some areas for improvement. There's a mention of a lack of training among some staff, limited verbal fluency and an incident where a staff member’s late-night reminder about payments was not well-received by a guest. Despite these minor issues, the majority sentiment leans heavily towards a pleasant and cooperative staff who contribute positively to the guests' stay at Top Hotel Apartments.
Parking
No, Top Hotel Apartments doesn't have any pool.
No, a spa isn't available at Top Hotel Apartments.
No, Top Hotel Apartments doesn't allow dogs.
No, parking facilities aren't available at Top Hotel Apartments.
Yes, Top Hotel Apartments has a gym.
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