Flamingo Grand Hotel & Spa
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Summary of reviewsFlamingo Grand Hotel & Spa, situated in the heart of Albena amidst lush greenery and fir trees, receives commendations for its exceptional location, which offers both beauty and convenience. Guests highlight the close proximity to a clean, well-maintained beach, a short 7-minute walk away, making it an ideal destination for families. The property is central with easy access to shopping streets and the resort center, adding to its appeal for those looking to explore the area or enjoy a tranquil setting.
The breakfast service at the hotel is consistently praised for its abundance and variety, catering to diverse tastes with both cold and hot options, fresh fruits and delicacies such as pancakes and natural honey. The availability of real ground coffee and champagne further enhances the morning experience, making it a celebrated aspect of the stay. Similarly, the dinner service receives high marks for its quality and variety, though some note the dessert options could be more varied and drinks are charged extra during dinner.
Guests find the rooms spacious, clean and comfortable, featuring modern amenities including kitchenettes and large terraces with sea views. Families especially benefit from the additional beds and large double bathrooms, though a few reviewers suggest some areas could use updating. Despite occasional inconsistencies in cleanliness standards, overall, the rooms and public areas are reported as well-maintained.
The staff at Flamingo Grand Hotel & Spa are frequently described as friendly, kind and professional. Notable mentions include exceptional service from the reception and spa staff, who contribute significantly to the welcoming atmosphere. Although there are isolated reports of inexperienced personnel, the general sentiment towards the staff is overwhelmingly positive.
The hotel’s spa facilities receive mixed reviews. While the spa professionals and the relaxing atmosphere are highly praised, some guests feel certain aspects could be improved to fully align with a five-star experience. The pool amenities, including six well-maintained swimming pools and a clean pool area, receive high acclaim, although opinions on water temperature and the lack of children's pools and water slides are varied.
The beach area associated with the hotel stands out for its cleanliness and spaciousness with ample room between umbrellas and sunbeds included in the hotel price, enhancing the overall beach experience.
For families, the hotel is exceptional, offering numerous activities for children, though some adults might find the absence of evening entertainment a downside. Beds receive high marks for comfort, contributing to restful sleep, despite a few mentions of worn-out mattresses.
Overall, while Flamingo Grand Hotel & Spa is lauded for its beautiful location, exceptional staff and family-friendly amenities, it does fall short of a true five-star rating due to areas needing renovation and improvement. With some updates, the hotel has the potential to elevate its status to meet and exceed guest expectations more consistently.
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The breakfast service at the hotel is consistently praised for its abundance and variety, catering to diverse tastes with both cold and hot options, fresh fruits and delicacies such as pancakes and natural honey. The availability of real ground coffee and champagne further enhances the morning experience, making it a celebrated aspect of the stay. Similarly, the dinner service receives high marks for its quality and variety, though some note the dessert options could be more varied and drinks are charged extra during dinner.
Guests find the rooms spacious, clean and comfortable, featuring modern amenities including kitchenettes and large terraces with sea views. Families especially benefit from the additional beds and large double bathrooms, though a few reviewers suggest some areas could use updating. Despite occasional inconsistencies in cleanliness standards, overall, the rooms and public areas are reported as well-maintained.
The staff at Flamingo Grand Hotel & Spa are frequently described as friendly, kind and professional. Notable mentions include exceptional service from the reception and spa staff, who contribute significantly to the welcoming atmosphere. Although there are isolated reports of inexperienced personnel, the general sentiment towards the staff is overwhelmingly positive.
The hotel’s spa facilities receive mixed reviews. While the spa professionals and the relaxing atmosphere are highly praised, some guests feel certain aspects could be improved to fully align with a five-star experience. The pool amenities, including six well-maintained swimming pools and a clean pool area, receive high acclaim, although opinions on water temperature and the lack of children's pools and water slides are varied.
The beach area associated with the hotel stands out for its cleanliness and spaciousness with ample room between umbrellas and sunbeds included in the hotel price, enhancing the overall beach experience.
For families, the hotel is exceptional, offering numerous activities for children, though some adults might find the absence of evening entertainment a downside. Beds receive high marks for comfort, contributing to restful sleep, despite a few mentions of worn-out mattresses.
Overall, while Flamingo Grand Hotel & Spa is lauded for its beautiful location, exceptional staff and family-friendly amenities, it does fall short of a true five-star rating due to areas needing renovation and improvement. With some updates, the hotel has the potential to elevate its status to meet and exceed guest expectations more consistently.
Luxury Hotel
A five-star hotel known for its luxury and serenity with state-of-the-art amenities. It features a 5-star beach area, an extensive spa center, multiple swimming pools, and opulent accommodations including penthouses with jacuzzis.
Hotel near The Beach
Located in Albena, this hotel offers a luxurious beach experience with a full-service spa and elegant rooms. Its prime beachfront location makes it ideal for beach lovers.
Hotel Taking Steps Towards Sustainability
Located within Albena resort, this hotel benefits from the resort's overall commitment to sustainable tourism, including investments in energy efficiency, renewable energy, and recycling.
Hotel with Spa
Featuring the Elements SPA Center, this hotel offers a world-class spa experience with facilities including a cascading hydromassage shower, ice fountain, steam bath, sauna, holistic rituals, and thermal water therapy, utilizing mineral water.
Family Friendly Hotel
This hotel offers a spa and gourmet experiences, providing relaxation and entertainment for all family members.
Romantic Hotel
The hotel's spa facilities and grand ambiance create a luxurious and romantic setting. Its location in Albena offers access to beachside strolls and intimate dining experiences.
Hotel with Swimming Pool
Located in the central part of Albena, this hotel features both indoor and outdoor pools, including a mini splash park for children. It offers a spa and gourmet experience, ensuring relaxation and entertainment for all ages.
Heated Pool Indoor Pool Children's Pool Pool Water Slide Water Park Outdoor Pool
Business Hotel
Offers a spa for relaxation and wellness, useful for de-stressing after business activities. Grand Hotel and Spa.
Accessible Hotel
This hotel is noted as having accessibility features and an elevator.
Hotel with Gym
Situated in Albena, this hotel offers spa facilities and likely includes a fitness center, given its status as a grand hotel and spa.
Hotel with Tennis Courts
This hotel boasts a wide array of sports facilities, including tennis, mini golf, basketball, and more. It offers a private beach area and a spa and wellness center. It is located close to the Albena Tennis Center with 22 outdoor and 3 indoor courts.
5-Star Hotel
Located in Albena, this hotel offers extensive spa facilities and grand accommodations. It's a luxury option with a focus on wellness and relaxation.
Hotel with Outdoor Pool
The hotel features an attractive outdoor swimming pool with daily animation programs, making it a lively spot. It also includes a kids' pool and offers mineral water in its pools.
Hotel with Indoor Pool
Located in Albena, this hotel offers an indoor pool, an outdoor pool with a mini splash park, and spa facilities for a comprehensive experience.
Hotel with Heated Pool
Offers a luxurious spa experience, enhancing the heated pool amenity. It is a grand hotel known for its comprehensive services and facilities.
Hotel for Honeymoon
Hotel with Water Park
Hotel with Pool Water Slide
Hotel with Children's Pool
About Flamingo Grand Hotel & Spa
License: Б1-ЖДИ-1ЕД-А1
Guest Reviews
Location
Guests appreciate the proximity to the beach, which is just a short walk away, typically around 7 minutes. The beach itself is noted for being clean and well-maintained, adding to the allure of the hotel's surroundings. Families particularly commend the beach for being child-friendly.
The hotel boasts spacious rooms and numerous amenities, contributing to its high marks for comfort and convenience. Reviews highlight the excellent location as being both beautiful and accessible, making it an ideal choice for those looking to explore the area or simply relax in a serene setting.
Despite a few comments about the hotel being further from the beach than expected, the general consensus underscores its strong appeal due to its superb setting, excellent facilities and the natural beauty of the surrounding area.
Breakfast
Reviewers mention the breakfast as being exceptional, especially in the VIP Lounge and emphasize that it exceeds expectations. While the menu remains similar each day, the variety ensures there is something for everyone, making it almost brunch-like. Both breakfast and dinner receive commendations for their excellence with options available that delight every guest, regardless of age or taste. Overall, the breakfast at Flamingo Grand Hotel & Spa is celebrated for its quality, making mornings enjoyable for all who stay there.
Dinner
Guests appreciated the varied and plentiful food, noting that there was always something different each day, which made the dining experience enjoyable. The quality of the food was consistently highlighted with many mentioning that it was cooked excellently with no complaints.
However, some guests noted that the dessert options were monotonous and tasteless and a few pointed out that the dinner options could be limited at times. Additionally, it is worth mentioning that drinks, including water, are charged extra during dinner, which was a common remark among reviewers.
Overall, the dinner service at the Flamingo Grand Hotel & Spa stands out for its diverse and flavorful offerings, making it a favorable choice for guests seeking a satisfying dining experience.
Rooms
The hotel offers various room types, including immaculate deluxe studios and executive studios, which have been described as particularly clean and comfortable. Extra amenities like large double bathrooms, bathtubs and showers enhance the overall experience. Families appreciate the option of an extra bed for children and the vast, well-equipped rooms cater to a wide range of needs.
Guests frequently mention the cleanliness of the rooms, though a few suggest that some parts might benefit from partial renovation. Overall, the accommodations receive high marks for their size, comfort and comprehensive facilities, making Flamingo Grand Hotel & Spa an appealing choice for travelers seeking generous space and modern conveniences.
Beds
Cleanliness
However, some guests highlighted significant inconsistencies. While some praised the thorough cleanliness, others noted issues such as carpets not being vacuumed and stains from previous incidents. There were mentions of cleanliness not meeting the expected five-star standard with certain areas and rooms described as subpar or not cleaned adequately. Regular room cleaning seemed insufficient for some, revealing a disparity in the overall experience.
Overall, the reviews indicate a mixed picture of cleanliness at Flamingo Grand Hotel & Spa with standout positives interwoven with notable areas for improvement.
Staff
Specific mentions of staff at the spa, namely Victoria and Elena, emphasize their professionalism and skillful services. Across various parts of the hotel, from the reception to general service areas, the staff's effort in maintaining a welcoming atmosphere is duly noted. Their courteous nature and willingness to help significantly contribute to creating a tranquil environment for guests.
However, a few criticisms emerge, indicating instances of young and inexperienced staff and occasional lapses such as improper mask usage. The dining area received some negative feedback regarding rude behavior. Despite these isolated incidents, the predominant sentiment remains highly positive with many guests acknowledging the wonderful and kind spirit of the hotel's staff.
Spa
Particular acclaim was given to the spa professionals, especially Victoria and Elena, for their exceptional skills and professionalism, which many guests hope will remain a staple of the hotel's offerings in the future. The complimentary access to the spa is an attractive feature, further encouraging relaxation and enjoyment.
However, not all experiences were flawless. Some guests felt the spa area did not fully align with the hotel's five-star rating, citing that certain spa facilities were not operational and that the overall program could use improvement. Mixed feedback on the spa center suggests that while it has standout qualities, there may be inconsistencies in maintaining its high standards consistently.
Pool
The pool area, equipped with free loungers and umbrellas, emphasizes comfort and convenience and the nearby beach adds to the allure with its cleanliness and spaciousness. While the water temperature of the pools has mixed reviews with some finding it a bit cold, the overall maintenance and quality of the pool amenities, including entertainment programs, receive high praise.
However, it's important to mention that not all feedback is positive. There are reports of inconsistent pool cleanliness with some describing instances of dirty and poorly maintained pools and the absence of water slides is highlighted compared to other nearby hotels. Despite these few drawbacks, the general consensus remains favorable, making the pool facilities a significant asset of Flamingo Grand Hotel & Spa.
Beach
Family
The absence of evening entertainment for adults might be a downside for some, but the children's activities more than make up for it, ensuring that kids are entertained every evening. Whether traveling with grandchildren or young children, the resort is designed to provide great relaxation and satisfaction. Overall, the Flamingo Grand Hotel & Spa stands out as a perfect spot for a memorable family vacation.
5 Star
Yes, Flamingo Grand Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool, Water Park.
Yes, a spa is available at Flamingo Grand Hotel & Spa.
No, Flamingo Grand Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Flamingo Grand Hotel & Spa.
Yes, Flamingo Grand Hotel & Spa has a gym.
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