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SureStay Hotel by Best Western Albuquerque Midtown

Albuquerque , 1635 Candelaria Boulevard Northeast (Show on Map)

6.4

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSureStay Hotel by Best Western Albuquerque Midtown is a convenient hotel located off the highway and close to the I-25 N exit, making it easy to access the main roads and get around town. Guests appreciate the quality and selection of the complimentary breakfast served in the morning. The hotel offers clean and comfortable rooms with modern amenities, although some guests found the bathrooms to be small and the beds uncomfortable. The hotel is generally well-maintained and guests appreciate the cleanliness and comfort of their rooms. The staff is friendly and helpful and the indoor pool is a hit with many guests. While there have been some negative feedback regarding cleanliness issues and uncomfortable beds, the majority of guests have reported a comfortable and clean stay. Overall, SureStay Hotel by Best Western Albuquerque Midtown is a good value for its price despite some minor flaws.
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Luxury Hotel

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

Queen Room with Two Queen Beds Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a tea and coffee maker, tumble dryer and parquet floors. The unit has 2 beds.

King Room with Sofabed Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as tumble dryer. The unit has 2 beds.

King Room with Mobility Accessible Tub The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.

King Room with Roll-In Shower - Disability Access The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

King Room with Two King Beds - Non-Smoking This family room features a tea and coffee maker and a TV. The unit has 2 beds.

About SureStay Hotel by Best Western Albuquerque Midtown

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Guest Reviews

6.4

Rated

Location

SureStay Hotel by Best Western Albuquerque Midtown enjoys a convenient location off the Highway and close to the I-25 N exit, making it easy to access the main roads and get around town. While some guests noted that the freeway noise can be loud at times, many appreciated being at the center of Albuquerque and close to all their planned activities. Others found the location great for being relatively close to everything they were in town for, including the university which was only a few minutes away. The hotel is also conveniently located for exploring Old Town Albuquerque, where guests can find better dining options than in the surrounding area. Though some guests found the location to be poor, shady, ugly or even dangerous due to drug dealers in the parking lot, the majority of guests found the location to be convenient and recommended this hotel.

Breakfast

Guest reviews of the SureStay Hotel by Best Western Albuquerque Midtown praise the hotel's breakfast, which is described as hot, plentiful and varied. Guests appreciate the quality and selection of the breakfast and note that it is served for free in the morning. Some guests mention a small breakfast area, but overall are pleased with the cleanliness and quality of the breakfast. However, a few negative reviews mention limited options and poor quality of some breakfast items. Overall, guests enjoy the complimentary breakfast served at the SureStay Hotel by Best Western Albuquerque Midtown.

Rooms

SureStay Hotel by Best Western Albuquerque Midtown offers clean and comfortable rooms with modern amenities like fridges, microwaves and bathtubs. Some guests found the bathrooms to be small and the beds uncomfortable, but others were pleased with the bed comfort. The hotel is an older building but generally well-maintained. Guests appreciated the cleanliness of the rooms despite occasional bugs and stains on towels and sheets. Some guests complained about noisy fans, thin walls and unresponsive staff, but others had a fast and easy check-in experience with attentive service. The location is convenient, but disabled guests should note that there are no elevators. Breakfast is available and satisfying, but some guests found the pictures to be deceiving. Overall, SureStay Hotel by Best Western Albuquerque Midtown is a good value for its price despite some minor flaws.

Beds

The SureStay Hotel by Best Western Albuquerque Midtown has received mixed reviews regarding their beds. Despite a few negative comments on uncomfortable and worn-out beds, the majority of guests have reported comfortable, clean and great beds. The hotel staff has also been repeatedly lauded for their friendliness and helpfulness. However, a few guests reported issues with lumpy pillows, scratchy sheets and dirty bedspreads. While some guests have faced accidental wakeups due to the bouncy beds or weird stains on the bed blankets, the overall feedback on the beds is positive. In summary, the SureStay Hotel by Best Western Albuquerque Midtown offers pleasant and helpful staff with comfortable and clean beds, making it a decent option for a comfortable stay.

Cleanliness

If you're looking for a clean and organized hotel, SureStay Hotel by Best Western Albuquerque Midtown is the place to be. Guests have praised the cleanliness and comfort of the rooms with pleasant and helpful employees. The property is also clean and beautiful with some rooms even having no carpets. However, there have been some negative feedback such as the dirty pool and stained towels, sheets and floors. Some guests have also reported sightings of insects, roaches and ants and there were concerns about the outdated and non-soundproofed building. The hotel could benefit from a more thorough cleaning and updating of facilities like carpets and tubs, as some guests have noticed dirt, mold and strange smells in certain areas. But overall, the hotel seems to have a majority of satisfied guests who appreciate the cleanliness and comfort of their rooms.

Staff

SureStay Hotel by Best Western Albuquerque Midtown is praised for their excellent staff. Multiple guests have commended the friendly and helpful attitudes of the employees, specifically highlighting the cleaning staff and receptionists. The beds are also noted as being comfortable. There were a few negative reviews mentioning rude staff and some guests experienced under staffing issues, but overall the positive reviews emphasize the warm hospitality and great service provided by the staff. The check-in and check-out processes were quick and easy. Even when issues arose, such as the need for assistance or apologies, guests mentioned that the staff responded quickly and made efforts to be helpful. Despite some negative interactions with a few staff members, most guests have enjoyed their experiences with the friendly and accommodating employees at SureStay Hotel by Best Western Albuquerque Midtown.

Pool

The SureStay Hotel by Best Western Albuquerque Midtown offers an indoor pool, which was a hit with many guests. The water was warm and clean, perfect for both kids and adults to enjoy. The heated swimming pool and jacuzzi were a particular highlight, especially for families with grandkids. Despite some negative feedback about overcrowding and unattended children, for many guests, the pool and hot tub were a lovely amenity to have on-site. The hotel offers affordable rates which include a free breakfast and use of the pool. While some guests noted cleanliness issues, the maintenance staff was responsive and helpful in resolving any concerns. Overall, the pool added value to guests' stays at the SureStay Hotel by Best Western Albuquerque Midtown.

Yes, SureStay Hotel by Best Western Albuquerque Midtown has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at SureStay Hotel by Best Western Albuquerque Midtown.

Yes, SureStay Hotel by Best Western Albuquerque Midtown welcomes dogs.

No, parking facilities aren't available at SureStay Hotel by Best Western Albuquerque Midtown.

No, SureStay Hotel by Best Western Albuquerque Midtown doesn't have a gym.

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