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DoubleTree by Hilton Napa Valley - American Canyon

American Canyon , 3600 Broadway Street (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DoubleTree by Hilton Napa Valley - American Canyon has received mixed reviews from guests, but the positive reviews outweigh the negative ones. Guests found the hotel to be a great value with typical DoubleTree amenities and a convenient location close to Napa. Although some guests noted that the hotel needs renovations and is outdated, the pricing made up for any minor inconveniences. The housecleaning staff was noted as being a bit noisy, but overall, the hotel is seen as passable for the price.
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Hotel with Spa

Welcome to the feeling complete bliss to all senses, experiencing the uplifting and restoring Bali spirit Spice massages, Shiatsu acupressure treatments, volcanic mud wraps, as specialties of the Spa. All other comprehensive variety of massages, steam rooms and facials are available in this oriental oasis of inner and outer peace and calm.

Spa facilities:

Private massage and treatment room(s) - Number: 7

Steam room(s) / Hammam(s)

Spa services:

Facial treatments

Body treatments

Signature treatments

Full body massage

Neck massage

Hand massage

Foot massage

Shiatsu massage

Body scrub

Body wrap

Foot bath

Manicure

Pedicure

Waxing

Answers last updated according to the official website.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Room Types

King Room - Non-Smoking Equipped with a refrigerator, microwave and coffee-making facilities, this air-conditioned room includes free Wi-Fi and a flat-screen TV with cable.

Deluxe King Room Featuring a view of the lagoon, this room includes a refrigerator, microwave and coffee-making facilities, free Wi-Fi and a flat-screen TV with cable.

Deluxe Queen Room with Two Queen Beds Featuring a view of the lagoon, this room includes a refrigerator, microwave and coffee-making facilities, free Wi-Fi and a flat-screen TV with cable.

Queen Room with Two Queen Beds - Non-Smoking Equipped with a refrigerator, microwave and coffee-making facilities, this air-conditioned room includes free Wi-Fi and a flat-screen TV with cable.

Superior Queen Room with Two Queen Beds Featuring a patio, this air-conditioned room is equipped with a refrigerator, microwave and coffee-making facilities. It includes free Wi-Fi and a flat-screen TV with cable.

King Room with View Featuring a view of the lagoon and a patio, this room is equipped with a refrigerator, microwave and coffee-making facilities. Free Wi-Fi and a flat-screen TV with cable is included.

Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking The kitchen features a refrigerator, a dishwasher and a microwave. The quadruple room features air conditioning, a tea and coffee maker, a seating area, heating and a TV with cable channels. The unit has 2 beds.

Queen Room with Two Queen Beds and Roll-In Shower - Mobility Access/Non-Smoking The furniture configuration allows for a 50-inch access space for equipment. A visual notification system for the door, telephone, and emergency alarm is offered. A raised vanity, a lowered closet rod and a roll-in shower with plenty of safety bars is featured.

About DoubleTree by Hilton Napa Valley - American Canyon

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Guest Reviews

7.5

Good

Location

If convenience is high on your list of priorities for your Napa trip, then DoubleTree by Hilton Napa Valley - American Canyon is a great choice! The hotel is located just south of the busy and expensive Napa Valley, offering a nice spot to stop without straying too far. Guests love the easy location, close to I-29 with plenty of parking space and near to all restaurants and activities for both adults and children. Plus, it's only 15 minutes away from downtown Napa! For those interested in visiting wineries in Napa, the hotel's location is excellent and affordable compared to other accommodations directly in Napa. Although some guests found the hotel location to be away from everything, the overall esthetic of the hotel, bed and linens and down pillows made up for it. All in all, DoubleTree by Hilton Napa Valley - American Canyon is a nice place to stay at the gateway to Napa Valley!

Rooms

The DoubleTree by Hilton Napa Valley - American Canyon offers guests comfortable beds and spacious rooms, making it a great option for a romantic retreat. While some guests noted that the rooms could use a little TLC with musty smells or outdated decor, others found them to be spacious and clean. Some guests did encounter some issues with cleanliness, finding trash from previous guests or even wine and lipstick stains on their bedding. However, upgraded rooms were available and some guests enjoyed scenic lake views. While the hotel may not be the most impressive option, guests appreciated the quiet atmosphere and easy access to their rooms. Ultimately, for those looking for an affordable stay in the area, the DoubleTree by Hilton is a good option.

Beds

The DoubleTree by Hilton Napa Valley - American Canyon is the perfect destination for those seeking ultimate comfort and relaxation during their stay. The beds throughout the hotel are consistently described as comfortable, providing guests with a great night's sleep after a long day of exploring. The nice staff only adds to the already wonderful atmosphere, making guests feel welcomed and at ease. Some guests noted that the bed was a bit firm, but still comfortable overall. And for those who are particular about their pillows, the down pillows at this hotel are sure to win their hearts. However, a few negative reviews pointed out an uncomfortable bed, which is definitely not ideal when trying to achieve a peaceful night's sleep. Additionally, a few complaints about bugs in the bed were noted. Overall, the beds at the DoubleTree by Hilton Napa Valley - American Canyon are generally comfortable and cozy, making it a great choice for travelers in search of a good night's sleep.

Cleanliness

If you're looking for a clean hotel to stay in Napa Valley, the DoubleTree by Hilton may be a great option for you! While some reviews mention that the hotel is becoming outdated, the majority of guests describe it as clean and comfortable with friendly staff. The rooms are spacious and well thought out and many mention that the bathrooms are very clean. While some guests note that the walls are a bit thin and sound travels easily between rooms, others mention that the hotel is very quiet. Some guests experienced issues with pests like bugs and ants in their rooms, but overall guests had good things to say about the cleanliness of the hotel. While there were a handful of negative reviews that mentioned dirty rooms and carpets with stains, the majority of guests seemed pleased with the cleanliness of the hotel. Some guests did note that room service was only provided if requested and some guests experienced issues with towels not being replaced or trash not being picked up in the hallway. Regardless, many guests appreciated that the hotel had taken extra measures to disinfect rooms during the COVID-19 pandemic.

Staff

The DoubleTree by Hilton Napa Valley - American Canyon boasts a friendly and attentive staff with many guests mentioning the warm welcome they received upon arrival and the delicious cookies offered upon check-in. Whether it was the wonderful reception staff, courteous front desk team, or helpful maintenance personnel, guests consistently praised the staff for their polite and attentive service. Some guests even mentioned how the hotel manager went out of their way to accommodate them during their stay. With a welcoming atmosphere, clean rooms and friendly staff, the DoubleTree is sure to make your Napa Valley stay enjoyable.

Parking

If you're planning a trip to Napa Valley and looking for a hassle-free stay, DoubleTree by Hilton Napa Valley - American Canyon is the perfect choice! One of the hotel's biggest advantages is its ample parking space, which is not only free but also readily available. You won't have to worry about searching for a spot or stressing about getting a ticket – the hotel has got you covered! This is especially great news considering Napa Valley can get busy during peak season. Guests have praised the parking situation, noting that there is plenty of space around the hotel and it's just a short walk to the rooms. The location itself is also highly regarded with convenient parking being one of its standout features. So, if you're looking for ease of parking and a convenient location, DoubleTree by Hilton Napa Valley - American Canyon has got you covered. And, did we mention that the parking is free? Bonus!

3 Star

The DoubleTree by Hilton Napa Valley - American Canyon has garnered mixed reviews from guests recently. Some guests noted that the hotel needs renovations and is outdated with no mention of breakfast or ice machines. However, other guests found the hotel to be a great value, close to Napa with typical DoubleTree amenities. While the housecleaning staff was noted as being a bit noisy, the convenient location and pricing made up for any minor inconveniences. Overall, the hotel may be seen as passable for the price, but could use some updates to meet modern hospitality standards.

Yes, DoubleTree by Hilton Napa Valley - American Canyon has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at DoubleTree by Hilton Napa Valley - American Canyon. For more information, read the answers to the Spa questionnaire

No, DoubleTree by Hilton Napa Valley - American Canyon doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Napa Valley - American Canyon.

Yes, DoubleTree by Hilton Napa Valley - American Canyon has a gym.

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