Amman31.95870300,
35.87621900,
Abdelrahim Allawi Street, 5th Circle Behind Arab Medical Center(Show on Map)
8.4
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Bristol Hotel in Amman receives commendable reviews, especially regarding its prime location, friendly staff and cleanliness. Situated in the heart of the city, the hotel offers convenient access to major areas, markets, restaurants and medical centers, greatly appreciated by travelers. Guests note the ease of parking and the hotel’s pleasant atmosphere, which is further enhanced by the cooperative and welcoming staff. Additionally, the lovely pool area adds to the charm of the location, making the hotel an attractive choice for visitors.
The breakfast experience at Bristol Hotel is positively reviewed for its variety and quality. Guests describe it as amazing, excellent and delicious with a diverse buffet style that meets their expectations. While some suggest improvements in cheese, bread selections and fresh juice options, the consensus is that breakfast is generally satisfactory and enjoyable.
Rooms at the Bristol Hotel are frequently praised for their spaciousness, cleanliness and comfort. Guests highlight the well-maintained environment, quietness and necessary amenities provided. The efficient room service and sizable, well-equipped bathrooms, often featuring walk-in showers, add to the positive experience. Many appreciate the luxury and comfort, particularly in the oversized suites and upgraded rooms.
The hotel's high cleanliness standards significantly contribute to guest satisfaction. Reviewers commend the immaculate condition of both rooms and washrooms, noting that the hotel exudes a pleasant, upscale ambiance. Despite minor critiques, such as dated furniture and occasional lapses in cleanliness, the overall environment leaves a positive impression.
The exceptional staff at Bristol Hotel are key to its positive reviews. Renowned for their friendliness, professionalism and welcoming demeanor, staff members, including individuals like Hassan, ensure a pleasant experience from arrival to departure. Guests consistently praise the team’s accommodation and efficiency, which considerably enhances the overall atmosphere of the hotel.
However, the hotel's five-star rating has sparked mixed reviews. While some guests find the Bristol Hotel luxurious, others feel that the aged interior design and dated furniture do not match five-star expectations. Issues like inconsistent housekeeping and the lack of hot water detract from the perceived quality. Although the exterior maintains a five-star facade, the interior and service standards often fall short of this rating.
In summary, the Bristol Hotel stands out for its excellent location, friendly staff, cleanliness and comfortable rooms, making it a favored choice for many visitors. However, there are areas, particularly regarding its five-star status and some amenities, where improvements could align guest experiences with higher expectations. Show more
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Categories
Family Friendly Hotel
This hotel is listed as family friendly.
Hotel with Swimming Pool
Bristol Hotel offers a swimming pool. Breakfast can be enjoyed on the sunny terrace overlooking the pool.
Pool Lap Lanes Outdoor Pool
Hotel with Parking
Bristol Hotel offers free parking, including free self-parking and valet parking services. It also has a hotel-owned car park and a garage available directly by the hotel, providing diverse and free parking solutions.
EV charging stations
Accessible Hotel
Situated at the 5th Circle, Bristol Hotel offers disabled facilities upon request for guests requiring them.
Hotel with EV Charging Stations
Located in Amman, this hotel provides electric vehicle charging facilities for guests during their stay.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Room Types
Superior Room Double or Twin RoomAir-conditioned room with minibar, TV and private bathroom. This room includes an electric kettle.
Bristol SuiteIncludes seating area, satellite TV and private bathroom. This room includes an electric kettle.
Standard Double Room or Twin RoomThis single room has a electric kettle, minibar and bathrobe. This room includes an electric kettle.
Deluxe Double or Twin RoomThis twin/double room has air conditioning, electric kettle and seating area. This room includes an electric kettle.
Executive SuiteThis suite has a bathrobe, air conditioning and electric kettle. This suite includes an electric kettle.
Junior SuiteThe air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Family SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Location
Bristol Hotel in Amman receives glowing reviews for its excellent location. Situated in the heart of the city, it provides easy access to all major areas and vital centers, making it extremely convenient for travelers. The hotel's proximity to markets, restaurants and medical centers such as the Arab Medical Center enhances its appeal. Guests appreciate its accessibility, being close to most attractions and amenities in Amman and surrounded by other high-end hotels. The location is also commended for its convenience, offering free hotel parking, which adds to the overall comfort of the stay. Additionally, the cooperative and responsive staff who greet guests with beautiful smiles contribute to a pleasant atmosphere that complements the hotel's prime location. The lovely pool atmosphere also adds to the experience, making it an appealing choice for visitors seeking both convenience and quality service.
Breakfast
The breakfast at Bristol Hotel garners a mix of reviews, but the overall sentiment leans towards the positive. Many guests highly appreciate the variety and quality, describing the breakfast as amazing, excellent and delicious with plenty of options to choose from. The buffet style is often highlighted as good, diverse and even exceptional, meeting and sometimes exceeding expectations. However, there are mentions that the breakfast could be improved with more cheese and bread selections and fresh juice options. Some reviews note that the breakfast felt ordinary or poor with limited varieties and the same offerings daily. Despite these critiques, the general consensus suggests that the breakfast experience at Bristol Hotel is pleasant and satisfying to most guests.
Rooms
The Bristol Hotel's rooms receive high praise from guests for their size and cleanliness. Many reviewers highlight the spacious and well-maintained nature of the rooms, noting that they are very comfortable and equipped with necessary amenities. The quietness of the rooms contributes to a restful stay, even if some rooms lack views or balconies. Room service is efficient, further enhancing the overall experience. The bathrooms are frequently mentioned for their good size with a notable provision of walk-in showers. Guests also appreciate the supersized suites and room upgrades, emphasizing the luxury and comfort they provide. Overall, the hotel seems to guarantee a clean, quiet and spacious environment for a comfortable stay.
Cleanliness
Located in a tranquil setting, the Bristol Hotel consistently receives praise for its high standards of cleanliness. Guests have frequently noted that the hotel is very clean with housekeeping maintaining impeccable conditions throughout the establishment. Many reviews highlight the exceptional cleanliness of both the rooms and washrooms, contributing to an overall sense of organization and calm. In addition to being clean, the hotel is also described as upscale and it exudes a pleasant, clean scent.
However, there are a few critiques. Some guests noted areas needing improvement, such as the dated furniture and the occasional lapse in cleanliness, like seeing a cockroach in the dining area. Despite these isolated incidents, the hotel generally provides a clean and quiet environment that leaves a positive impression. The attentive staff further enhances the experience, contributing to an overall high level of satisfaction regarding cleanliness at Bristol Hotel.
Staff
The Bristol Hotel is renowned for its exceptional staff, whose kindness and professionalism leave a lasting impression on visitors. Hassan, among many, is often highlighted for his outstanding service. The reception team stands out for their cool and welcoming demeanor, setting the tone for a pleasant stay from the moment guests arrive. The staff across the board are described as very friendly, accommodating and helpful, consistently engaging with visitors in a professional yet warm manner.
Guests frequently commend the staff's ability to combine excellent hospitality with the art of dealing with a diverse array of visitors efficiently. Many reviewers note the team's politeness and the exceptional treatment they receive throughout their stay. The front desk staff, in particular, receive high praise for their friendliness and attentiveness, ensuring that all guest interactions are positive.
The overall atmosphere at the Bristol Hotel is enhanced by the wonderful, charming and helpful nature of the staff, making the hotel not just a place to stay, but a welcoming retreat. Whether interacting with reception or other team members, guests can expect nothing short of excellent service, characterized by great hospitality and a warm welcome.
5 Star
The Bristol Hotel, often touted as a five-star establishment, has received mixed reviews regarding its rating, facilities and services. While it is positioned as a luxury destination, numerous guests have indicated that the service and overall experience fall short of five-star standards. Complaints have centered around the hotel’s aged interior design, reminiscent of the 1980s and dated furniture, which do not align with the expectations set by a five-star rating.
Some guests have pointed out issues such as inconsistent housekeeping with rooms reportedly not being cleaned for extended periods and the lack of hot water, marking significant service gaps. The exterior of the building retains a five-star appearance, but this facade does not seem to carry through to the hotel's interiors and service standards.
However, there are mentions of the hotel meeting five-star criteria in some aspects, though these instances appear to be in the minority. Overall, the Bristol Hotel's current state and service quality suggest a discrepancy between its advertised five-star status and the actual experience delivered.
Yes, Bristol Hotel has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Bristol Hotel.
No, Bristol Hotel doesn't allow dogs.
Yes, parking facilities are available at Bristol Hotel.