Centro Mada Amman by Rotana

Amman 31.94372300, 35.86062600 , Ahmad Maayetah St., Al Diyar (Show on Map)
8.4
Very Good


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Summary of reviewsCentro Mada Amman by Rotana garners high praise from guests, primarily due to its well-situated location, exceptional cleanliness and outstanding staff service. Notably located near the airport and in the tranquil Abdoun area, it offers a peaceful retreat with convenient access to shopping malls and main hubs. Despite being a bit far from downtown and major tourist attractions, its proximity to the airport and key services balances out this minor inconvenience.

The breakfast experience at the hotel is widely celebrated for its richness and variety, featuring a selection of both sweet and savory options. Friendly and efficient breakfast staff enhance the dining experience, although some guests mention a desire for more diverse options and better arrangement. Dinner offerings are equally satisfying with many appreciating the delicious and clean food, though some critique the speed of service and food variety.

The rooms at Centro Mada Amman by Rotana are complimented for their cleanliness, modern design and comfortable furnishings. However, room size has been a point of contention with some guests finding them a bit small. Minor maintenance issues are occasionally reported, but the overall comfort and top-notch hygiene standards dominate the reviews.

The hotel's commitment to cleanliness extends throughout its public areas with numerous guests highlighting the pristine condition of the premises. The staff's dedication to maintaining this standard further enhances the experience. The gym, while not expansive, is well-equipped and celebrated for its cleanliness and accessibility.

A standout feature is the rooftop pool, praised for its ambiance and stunning views, despite its small size and some cleanliness concerns due to public access. The valet parking service is noted for its efficiency and convenience, making guest stays hassle-free.

Families find the hotel accommodating with spacious rooms and connecting options catering to their needs. However, suitability for very young children varies, suggesting potential guests should verify specific requirements beforehand.

Centro Mada Amman by Rotana is largely perceived as offering the comforts and services expected of a four-star hotel, often meeting or exceeding these standards. Despite a few criticisms and areas for improvement, the overall guest sentiment is positive, underscoring the hotel's high-quality service, cleanliness and pleasant ambiance for both short and extended stays.
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Hotel Taking Steps Towards Sustainability
This hotel has achieved the Green Key certification, an international eco-label for tourism establishments adhering to strict environmental standards. It is powered entirely by solar energy, transforms meeting spaces into eco-friendly environments, and has an on-site chef's garden for local produce. The hotel also implements motion-sensitive lighting, energy-efficient LED bulbs, water aerators, and provides recycling bins.

Accessible Hotel
This hotel in Amman is listed as an accessible hotel and is among the most booked accessible hotels. It offers accessible accommodations.

4-Star Hotel
Centro Mada Amman by Rotana provides stylish and modern accommodations with a focus on comfort and convenience. It features a seasonal outdoor swimming pool, fitness center, and on-site dining.

Hotel with Outdoor Pool
Centro Mada Amman by Rotana includes an outdoor pool for guests to enjoy. The pool area is designed for relaxation, providing a comfortable and convenient amenity.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Heated Pool

Room Types
Centro Room - Queen Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 1 bed.

Centro Room - Twin Beds Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 2 beds.

Spacious Centro Room - Queen Bed Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 1 bed.

One Bedroom Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

Family Room ( Centro Queen bedroom + Centro Twin bedroom ) Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit offers 3 beds.

Family Suite ( One bedroom Suite + Centro Twin bedroom ) This spacious suite features 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit has 1 bed.

Guest Reviews
8.4
Very Good
Location
Centro Mada Amman by Rotana boasts a highly favorable location with several commendable aspects highlighted by its guests. Primarily, the hotel's proximity to the airport stands out, providing convenient access for travelers, typically a 20 to 30-minute drive. The location is also noted for being central and in the Abdoun area, which is close to shopping malls, main hubs and amenities, making it ideal for visitors wanting quick access to local services and hangouts.

The setting of Centro Mada is described as quiet, clean and comfortable, nestled in a serene residential area away from the bustling city center. This peaceful environment is appreciated by those looking to retreat from urban noise, while still being close enough to all essential services. However, it should be mentioned that the location is relatively far from downtown Amman and main tourist attractions, which may require a car for easy access.

Guests also praise the excellent cleanliness and the overall quality of the new facilities. The hotel’s positioning on the busy airport road and its near-perfect placement for those traveling in and out ensures minimal transit time. Despite its outskirts location, the area remains convenient and accessible for multiple activities in Amman, meeting the varying needs of different types of travelers.

Breakfast
Centro Mada Amman by Rotana offers a breakfast experience that has garnered a generally positive reception from guests. Descriptions frequently highlight the delicious and varied nature of the breakfast spread, which many have noted includes both sweet and savory options, as well as healthy choices. The breakfast buffet is often praised for its lavish and rich selection, appealing to both adults and children.

Guests have also commended the friendliness and efficiency of the breakfast staff, which enhances their overall dining experience. Despite some reviewers mentioning areas for improvement, such as a more diverse selection and better arrangement of seating and buffet items, the general consensus suggests that the breakfast is very good, high-quality and well-presented.

There are mentions of some shortcomings like the variety not being sufficient at times, cold dishes and a lack of fresh fruit. Nonetheless, many guests still found the breakfast to be rich, tasty and satisfying for their needs. With phrases like perfect breakfast and the best breakfast they’ve had so far, it's clear the hotel’s breakfast service leaves a lasting impression on many of its guests.

Dinner
Centro Mada Amman by Rotana offers a culinary experience that guests generally find to be very satisfying. The restaurant's food is praised as delicious and clean with many highlighting the good service as a particular strength. The dining options include room service, which is noted for being tasty and an à la carte menu, although service can occasionally be slow.

The buffet meal is also well-received for being varied and affordable, but there's room for improvement in terms of food temperature and variety to better match local tastes. Lunch service stands out for its excellence in both food quality and service. Additionally, gluten-free meal options are available and the breakfast and dinner are consistently rated as very good.

While the rooftop bar adds a lively atmosphere with a DJ playing until late, some aspects like the poolside drinks and terrace café were less impressive with cocktails being particularly criticized for their quality relative to their price. Overall, though, the hotel's restaurant scene is a strong point for many visitors.

Rooms
Centro Mada Amman by Rotana offers rooms that have garnered a mix of feedback from guests, particularly focusing on the room's size and cleanliness. Many guests appreciated the cleanliness, comfort and modern furnishings in the rooms. The hotel consistently received compliments for top hygiene standards with rooms being described as clean, neat and beautifully decorated.

While the aesthetic appeal and comfort of the rooms were common praises, room size emerged as a frequent point of contention. Although some guests found the rooms spacious enough for a comfortable stay, others pointed out that the rooms were small with the limited space making it challenging to move around, especially with luggage. This was particularly evident with the queen beds being described as small and the bathrooms needing minor maintenance despite being clean.

The rooms' modern design and city views were highlighted positively, adding to the overall pleasant experience. Additionally, amenities like interconnected rooms were mentioned, though they sometimes affected privacy.

Room service received good feedback and staff like Maria were appreciated for ensuring rooms remained spotless. On the downside, there were occasional issues like windows not closing properly and some items not being refilled in the rooms.

Overall, the rooms at Centro Mada Amman by Rotana are comfortable, modern and clean, making them a suitable choice for travelers, particularly those on business, despite the occasional drawbacks regarding size and minor maintenance needs.

Beds
Centro Mada Amman by Rotana has received mixed reviews when it comes to the comfort of its beds. Positive feedback highlights the beds as very comfortable with guests frequently describing them as comfy. Many reviewers have also pointed out that the rooms themselves add to the comfort, contributing to an overall peaceful and pleasant experience. Additionally, the size of the beds has been praised in some instances with mentions of big and comfortable bedding.

However, not all feedback is glowing. Some guests have found the beds to be on the smaller side, which could be a concern for those planning longer stays. There have also been mentions of hard mattresses and discomfort with a few guests noting that the pillows were not to their liking and even caused neck pain. Despite these occasional drawbacks, the general consensus leans toward a positive perception of the comfort within the rooms.

Cleanliness
Centro Mada Amman by Rotana consistently earns high praise for its exceptional cleanliness from its guests. The hotel is described as very clean with many highlighting the cleanliness of the rooms, public areas and the overall structure. Guests consistently mentioned the well-maintained and hygienically top-notch environment.

The rooms are often noted for being not only clean but also comfortable and modern with some guests appreciating the new and beautiful furniture. The hotel's facilities and premises are kept in immaculate condition and several reviews noted how the rooms are spotless and well-organized, maintaining a high standard of cleanliness throughout their stay.

While the room sizes might be considered on the smaller side by some, this seems to be a minor issue compared to the overall cleanliness and comfort. Clean linen and clean bathrooms contribute to the positive experience, though there were isolated mentions of issues like water leakage from the bathroom and occasionally neglected spots in the rooms, which were quickly addressed by the staff.

Despite a few criticisms regarding staff service and hotel noise, the overwhelming feedback shows that Centro Mada Amman by Rotana provides a clean and welcoming environment. This makes it a popular choice for travelers who prioritize cleanliness and modern accommodation. The hotel’s commitment to maintaining a pristine environment, combined with its convenient amenities and good value for money, makes it a standout stay in Amman.

Staff
Centro Mada Amman by Rotana leaves a lasting impression on its guests with its exceptional staff, consistently described as friendly, polite and extremely helpful. Guests appreciate the promptness and responsiveness of the staff, who are attentive to requests and go above and beyond to ensure a pleasant stay. Special mentions are frequently made about the warm and welcoming attitude of the reception and front desk team, including commendations for individuals like Ms. Lisa, Mr. Bilal and Ms. Ghazal, who receive high praise for their professional and kind service.

From the doormen to the room service attendants, guests note the consistently high level of service across all areas of the hotel. The cleaning services are also given positive remarks, reflecting the excellent maintenance of the hotel's cleanliness and order.

Despite a few comments regarding slow service at breakfast and occasional issues with the efficiency of the check-in and check-out process, the staff's overall demeanor and willingness to help seem to make up for these minor setbacks. The hotel stands out for its modern amenities and excellent location, further enhanced by the warmth and professionalism of the staff.

Gym
Centro Mada Amman by Rotana offers a gym that is well-equipped, featuring good quality equipment ideal for a quick workout. While the space may not be very spacious, its cleanliness, availability and accessibility make it a convenient option for maintaining fitness routines during a stay. The gym, along with other facilities such as rooms and the pool, is noted for its high standard of cleanliness.

Pool
Centro Mada Amman by Rotana features a much-talked-about rooftop pool that guests have found to be a highlight of their stay. Many reviews commend the rooftop pool for its pleasant ambiance, stunning views and excellent vibes, describing it as amazing and perfect. The pool area offers not just aesthetic appeal but also good facilities with some guests appreciating the presence of two pools, one heated and one regular.

However, there are mentions of certain drawbacks. Some guests have pointed out that the pool and bar are open to the public, which can lead to a less exclusive experience. There are concerns about cleanliness, especially after parties and the pool service closing early at 6 pm. Additionally, while the location and the rooftop views are well-liked, the pool itself is noted as being small and in need of some maintenance.

Despite these issues, the rooftop pool remains a beloved feature for its overall vibe and the lovely experience it provides. It’s considered a must-visit for anyone staying at the hotel.

Parking
Centro Mada Amman by Rotana provides a convenient and efficient parking experience for its guests. The hotel offers valet parking service, which is a necessity due to security reasons and the lack of nearby parking areas. Guests have noted that the parking system is both easy and spacious with parking available on-site that adds to the convenience of their stay.

The hotel staff, particularly the valet crew, receive positive mentions for their cooperation, friendliness and special shoutouts to individuals like Ahmed. Despite some guests pointing out that the valet service occasionally took longer, the overall parking experience is generally considered efficient and hassle-free.

While self-parking is not an option and visitors must leave their cars with the valet, many appreciated the dedicated parking garage that operates without additional costs. In summary, Centro Mada Amman by Rotana ensures a manageable and pleasant parking experience for its guests through its streamlined valet service.

Family
Centro Mada Amman by Rotana offers a range of amenities and activities catered towards families and children, making it a good option for those traveling with kids. The hotel provides spacious rooms and connecting options, enhancing comfort and convenience for families, particularly those with young children. The atmosphere is family-friendly and there are designated spaces for family interaction, ensuring a pleasant stay for children. However, some reviews suggest that it may not be suitable for all families, indicating that those with very young children or specific needs should check beforehand. Despite these concerns, many guests appreciated the toddler-friendly environment and found the overall experience comfortable for family travel.

4 Star
Centro Mada Amman by Rotana consistently meets high expectations with its four-star rating, offering facilities and services that often feel closer to five-star standards. Many guests recommend visiting, praising it for excellent service and its status as a stylish business hotel that outshines most in its category. Reviewers note that it's particularly well-suited for short stays, thanks to its welcoming small pool and focused amenities. Despite mixed feelings about the value for a 4-star hotel priced at 100 a night, the overall sentiment leans towards a positive and worthwhile experience. For those seeking a high-quality stay in Amman, Centro Mada Rotana is frequently cited as the top choice in the area.

Outdoor Pool
The outdoor pool at Centro Mada Amman by Rotana is situated on the roof, offering a unique vantage point for guests. While the pool is notably small, it is described as clean and well maintained. The pool area not only features the pool itself but also has an adjacent bar, enhancing the overall experience with available drinks. The stunning views from the rooftop add a significant appeal, though some guests have mentioned occasional issues with cleanliness following parties. Despite these minor setbacks, the rooftop pool remains a popular and appreciated amenity among visitors.


Yes, Centro Mada Amman by Rotana has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Centro Mada Amman by Rotana.

No, Centro Mada Amman by Rotana doesn't allow dogs.

Yes, parking facilities are available at Centro Mada Amman by Rotana.

Yes, Centro Mada Amman by Rotana has a gym.

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