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Summary of reviewsLe Royal Amman, situated centrally in the heart of Amman's business district, is frequently praised for its prime location, offering easy access to key attractions and corporate offices alike. The hotel's vantage point allows guests to enjoy stunning views of the city, enhancing their overall experience. This strategic location, coupled with remarkable service, positions Le Royal Amman as a favored choice for both business travelers and tourists.
The breakfast offerings receive mixed reviews, though many guests highlight the delicious and varied selection of regional foods. While some guests found the breakfast excellent and rich in variety, others noted it could be expensive and somewhat simplistic given the hotel's luxury stature.
Dining at Le Royal Amman is highly regarded, particularly the variety of restaurant choices including Chesters and Buddha restaurant. While the majority of dining experiences are commendable, room service has occasionally received less favorable feedback. The clean, spacious rooms with comfortable beds and excellent views, further contribute positively to the guest experience. However, some reviews note the need for room refurbishments and better consistency in maintenance.
The hotel's overall cleanliness is frequently applauded, though some guests did report issues in specific areas such as bathrooms and certain room furnishings, as well as inconsistent housekeeping services. Nonetheless, the friendly staff contribute positively to maintaining a clean and welcoming environment.
The staff at Le Royal Amman consistently receive high praise for their professional and friendly service. Teams at the reception, spa and room service, as well as individuals like Mr. Omar, the pool lifeguard and Ms. Amani from the concierge team, are specifically highlighted for their exceptional hospitality and dedication to guest satisfaction.
The spa facilities are a standout feature with guests appreciating the high standards, exclusive women’s only spa and gym and the extended hours of operation. The gym also garners positive reviews for its comprehensive and clean setup, catering well to fitness enthusiasts.
Pool facilities are well-received, offering both indoor and outdoor options. The indoor pool, heated and part of the spa complex, is especially noted for its year-round usability. The outdoor pool, although not always available, adds value when in use with the surrounding services being highly praised.
The parking service, particularly the complimentary valet, is appreciated for its organization and efficiency, despite some feedback on the limited self-parking options. Comfortable and large beds further enhance the guest experience, though a few comments suggest improvements in mattress quality and room cleanliness.
Lastly, Le Royal Amman is often described as living up to its five-star reputation. Guests admire the grand structure, elegant lobby adorned with fresh flowers and the sense of luxury that befits the hotel’s royal name. While some areas such as reception staff professionalism and security levels see room for improvement, the overall experience at Le Royal Amman generally aligns with expectations of a five-star establishment, making guests feel like royalty during their stay. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Deluxe Room King SizeThis room is situated from starting from the 13th floor till the 16th floor of the hotel. The room offers a flat-screen TV, free WiFi access, 2 digital lines, individual A/C control/ shaving mirror, hair dryer, executive desk, mini bar, daily newspaper, bottle of water and daily amenities.
Royal Club Room King SizeThis room is situated starting from the 13th floor till the 22nd floor of the hotel. The room offers a flat-screen TV, free WiFi access, two digital lines, individual A/C control/ shaving mirror, hair dryer, executive desk, mini bar, daily newspaper, bottle of water and fruit basket. The room offers access to the VIP Royal Lounge during operating hours and during the closing of the 23rd floor Royal Club Lounge the access is given at the IVY Cafe. - Each inhouse guest with access is entitled to 1 guest from inside or outside the hotel to gain access and is entitled to 2 complimentary beverages. - Complimentary meeting room for 2 hours, up to 4 guests - Complimentary late checkout till 16:00. - Complimentary Coffee & Tea throughout the day at the Royal Club Lounge/ IVY Cafe during operating hours. - Complimentary alcoholic beverages from 06:00 PM till 08:00 PM. - VIP Statues. - A light meal will be served between 06:00 PM till 08:00 PM in the designated area. Operating days and hours are as follows in the IVY Cafe: 07:00 AM till 11:00 PM
Business SuiteThe suite offers a private, furnished balcony, an interactive TV with 42 channels, a welcome drink, and a fruit basket.
The Suite offers access to the VIP Royal Lounge during operating hours and during the closing of the 23rd floor Royal Club Lounge the access is given at the IVY Cafe. -
Each inhouse guest with access is entitled to 1 guest from inside or outside the hotel to gain access and is entitled to 2 complimentary beverages.
- Complimentary meeting room for 2 hours, up to 4 guests
- Complimentary late checkout till 16:00.
- Complimentary Coffee & Tea throughout the day at the Royal Club Lounge/ IVY Cafe during operating hours.
- Complimentary alcoholic beverages from 06:00 PM till 08:00 PM.
- VIP Statues.
- A light meal will be served between 06:00 PM till 08:00 PM in the designated area.
Operating days and hours are as follows in the IVY Cafe: 07:00 AM till 11:00 PM
Executive SuiteThis suite has a balcony, dining area and bathrobe.
The Suite offers access to the VIP Royal Lounge during operating hours and during the closing of the 23rd floor Royal Club Lounge the access is given at the IVY Cafe. -
Each inhouse guest with access is entitled to 1 guest from inside or outside the hotel to gain access and is entitled to 2 complimentary beverages.
- Complimentary meeting room for 2 hours, up to 4 guests
- Complimentary late checkout till 16:00.
- Complimentary Coffee & Tea throughout the day at the Royal Club Lounge/ IVY Cafe during operating hours.
- Complimentary alcoholic beverages from 06:00 PM till 08:00 PM.
- VIP Statues. - A light meal will be served between 06:00 PM till 08:00 PM in the designated area.
Operating days and hours are as follows in the IVY Cafe: 07:00 AM till 11:00 PM
Atrium King without a ViewThe spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a coffee machine and a safe deposit box. The unit has 1 bed.
Deluxe Room Twin BedsThe spacious air-conditioned twin room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Atrium Twin without a ViewThe spacious twin room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
Royal Club Room Twin BedsThis twin room is located on floors 13 till 22, and features a bathrobe, flat-screen TV, free WiFi access, two digital lines, individual AC control, a shaving mirror, a hairdryer, an executive desk, a daily newspaper, and a bottle of water and fruit basked.
The room offers access to the VIP Royal Lounge during operating hours and during the closing of the 23rd floor Royal Club Lounge the access is given at the IVY Cafe. - Each inhouse guest with access is entitled to 1 guest from inside or outside the hotel to gain access and is entitled to 2 complimentary beverages.
- Complimentary meeting room for 2 hours, up to 4 guests
- Complimentary late checkout till 16:00.
- Complimentary Coffee & Tea throughout the day at the Royal Club Lounge/ IVY Cafe during operating hours.
- Complimentary alcoholic beverages from 06:00 PM till 08:00 PM.
- VIP Statues.
- A light meal will be served between 06:00 PM till 08:00 PM in the designated area.
Operating days and hours are as follows in the IVY Cafe: 07:00 AM till 11:00 PM
Executive SuiteThis spacious suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. Featuring a balcony, this suite also provides air conditioning, a minibar and a TV. The unit offers 1 bed.
Twin RoomThe spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
SuiteThe spacious suite features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels.
Guest Reviews
7.9
Good
Location
Le Royal Amman boasts a prime location that makes navigating the city effortless. Situated in the heart of Amman's business district, it's just minutes away from downtown, offering both convenience and comfort. Guests frequently commend its close proximity to key attractions, making it an ideal base for tourists. The hotel’s central position not only provides easy access to landmarks but also ensures a safe environment.
Visitors often highlight the stunning views of Amman from their rooms, enhancing the overall experience. The hotel's position is particularly advantageous for those traveling for business, given its location near many corporate offices. Additionally, the excellent facilities and the presence of amenities like an on-site hairdresser add to the convenience.
Overall, the hotel's setting is described as ideal with many guests enjoying the atmosphere and cleanliness. Its strategic location not only allows for seamless mobility within the city but also provides a beautiful vantage point to appreciate Amman's urban landscape. Such advantageous positioning coupled with remarkable service makes Le Royal Amman a favored choice for many travelers.
Breakfast
The breakfast at Le Royal Amman receives a mix of praise and constructive feedback from guests. On the positive side, many highlight the delicious and varied selection, featuring foods from all over the region, making it a delightful experience for those looking to explore different flavors. Guests frequently describe the breakfast as excellent, rich and varied with some even calling it perfect and more than wonderful.
However, there are some areas for improvement. A few guests noted that the breakfast can be quite expensive with some feeling that the price is exaggerated compared to other hotels. There were also mentions of the breakfast being very simple and not living up to the luxury standard of the hotel. Issues such as a lack of variety, occasional shortages and some food items not meeting quality expectations were pointed out by certain reviewers.
Overall, while many find the breakfast to be a highlight of their stay, there are consistent remarks about the need for better value and more consistent quality to truly match the hotel’s prestigious reputation.
Dinner
Le Royal Amman offers an exceptional array of dining options that are highly praised by guests. Among the hotel's many outstanding restaurants, Chesters on the 10th floor stands out for its appealing decor and accommodating staff. The Buddha restaurant also receives positive remarks for its good food. Guests have several upscale dining choices ranging from Lebanese cuisine to sushi, helping to cater to varied tastes. While the majority of the dining experiences have been commendable, room service has occasionally fallen short with some guests reporting it as inedible. Beyond dining, the hotel boasts lovely, spacious rooms with comfortable beds and clean environments, enhancing the overall stay for visitors. Though some guests noted limitations in entertainment options and expressed concerns about the consistency of the food quality, the overall feedback suggests a generally positive dining experience at Le Royal Amman.
Rooms
The rooms at Le Royal Amman are generally reviewed as clean, spacious and well-appointed, offering large, comfortable spaces with excellent views, especially from higher floors such as the 17th and 22nd. The room size is frequently praised, making guests feel comfortable during their stay. The beds are described as cozy and the room amenities are functional, although some furniture appears outdated and in need of renovation. Despite a few mentions of rooms not meeting some guests' expectations, particularly regarding cleanliness and maintenance, many visitors appreciated the overall comfort and beauty of their rooms, along with the lovely decoration and friendly room service staff. Some maintenance issues were noted, including non-working refrigerators and visible electrical sockets, while the absence of Smart TVs and empty mini bars were minor inconveniences. Bathrooms generally received positive feedback for their size and amenities, though a few reviews indicated they could use an update. In summary, the hotel offers rooms that are mostly clean and comfortable with impressive views, but a bit of refurbishment could enhance the guests' experience further.
Beds
At Le Royal Amman, guests frequently mention comfortable and large beds, creating a cozy and relaxing atmosphere conducive to a good night's sleep. While some reviews highlight issues with cleanliness and the need for better mattresses, the overall sentiment leans towards satisfaction with the bedding. Many visitors appreciate the tranquility and lack of disturbance within the rooms, enhancing the overall comfort during their stay.
Cleanliness
Le Royal Amman has received a range of feedback regarding its cleanliness with many guests appreciating the hotel's overall state. Reviewers commonly describe the hotel as clean, comfortable and quiet, highlighting the clean rooms and well-maintained facilities. The cleanliness is often referred to as excellent with the hotel being both clean and conveniently located.
However, not all feedback is positive. Some guests have reported issues, particularly with bathrooms not being clean enough and certain areas needing better maintenance. The state of some room furniture and towels, as well as the cleanliness of windows, has also been criticized. It's noted that housekeeping services can be inconsistent with some rooms not receiving daily cleaning. Despite these issues, the friendly staff and general cleanliness of the hotel are emphasized positively.
Staff
Le Royal Amman delivers a remarkable experience, primarily driven by an exceptional team of staff who are consistently praised for their professionalism and friendliness. The reception team, in particular, is noted for being welcoming and extremely helpful. Guests frequently mention the sophisticated service and the outstanding behavior of the staff across all departments.
The spa facilities receive special commendation, notably the magnificent spa staff and the attentive pool lifeguard, Mr. Omar. Furthermore, housekeeping and room service teams contribute to the hotel's high standards of cleanliness and guest satisfaction. Individuals such as the shift manager, Naser and Ms. Amani from the concierge team are highlighted for their extraordinary responses to guest needs.
Supportive and cooperative, the staff handles every request or inquiry with efficiency and respect. Whether engaging with staff at the valet, reception or room service, guests consistently encounter friendliness and a willingness to assist. The management also receives respect and appreciation for maintaining such high standards. Although there are occasional mentions of areas for improvement, such as additional training for some staff, the overwhelmingly positive reviews emphasize the staff's exceptional hospitality.
Overall, the team’s dedication to providing excellent service and their genuine kindness leave a lasting impression, truly making the difference in the guest experience at Le Royal Amman.
Spa
The spa at Le Royal Amman has garnered significant praise from guests, highlighting its high standards and quality facilities. The extended hours, staying open until 10 PM, provide ample opportunity for relaxation. Guests appreciated the exclusivity of the women's only spa and gym, making it a notable feature. The spa was described as superb, incredible and remarkable, emphasizing its excellence. Additionally, the fitness room received compliments for its quality. However, guests should note that children are not allowed in the indoor pools, ensuring a tranquil environment. Overall, the spa and its amenities stand out as a key attraction for visitors seeking relaxation and wellness.
Gym
Le Royal Amman boasts an impressive gym and fitness facilities. Guests frequently highlight the gym as very nice, extensive and clean with a high standard throughout. There is a women's only spa and gym, which many appreciated. Fitness enthusiasts will find a well-equipped spinning room and all necessary amenities. Although one guest mentioned that the gym was not great, most feedback emphasizes the positive aspects. The gym staff contribute positively to the experience, ensuring a supportive environment. With such facilities, Le Royal Amman meets the needs of guests looking to maintain their fitness routine during their stay.
Pool
Le Royal Amman offers an impressive range of pool facilities that consistently earn high praise from its guests. The hotel features both indoor and outdoor swimming pools, each providing a different yet equally enjoyable experience. The indoor pool, part of a comfortable SPA complex, is heated, making it an excellent choice year-round. Guests commend the facility for being remarkably clean and well-maintained.
Although the outdoor pool was not always available and is not heated, it is still described as very nice and pleasant when in use. The pool area also includes a mixed swimming and jacuzzi area, along with a unique dead sea pool that adds a special touch. The service around the pool area is often highlighted as spectacular with an attentive pool manager ensuring everything runs smoothly. Overall, the pools at Le Royal Amman are noted for their clean facilities and excellent service, contributing to a delightful stay.
Parking
Le Royal Amman offers a highly organized and efficient parking service, greatly appreciated by many guests. The hotel's complimentary valet parking stands out as a notable convenience with attendants who are often described as wonderful and helpful. Many visitors have found the parking process straightforward and stress-free with an easy-to-use valet service adding to the overall positive experience. However, the lack of self-parking options and occasional difficulty in finding available parking spots were noted by some. Despite these minor issues, the valet service generally ensures smooth and hassle-free parking for guests.
5 Star
Le Royal Amman is often described as embodying the essence of a five-star establishment. Upon arrival, guests are greeted by a grand and massive, well-organized structure, enhanced by the presence of fresh flowers in the lobby, adding a touch of elegance. Many visitors feel the hotel offers a five-star experience, successfully meeting their expectations. However, some feedback pointed to areas for improvement, particularly around the professionalism of the reception staff and the overall level of security, which some felt was overly rigorous. Despite these mixed reviews, the hotel offers conveniences such as free luggage storage for early check-ins and a sense of luxury that aligns with its regal name, making guests feel like royalty when staying in Amman.
Yes, Le Royal Amman has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Le Royal Amman.
No, Le Royal Amman doesn't allow dogs.
Yes, parking facilities are available at Le Royal Amman.