Mövenpick Hotel Amman
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Summary of reviewsMövenpick Hotel Amman is highly praised for its strategic location, offering convenience and proximity to key attractions, markets, restaurants and shopping centers in the heart of the city. This makes it ideal for both leisure and business travelers despite occasional mentions of crowded streets and minor accessibility issues. The vibrant surrounding area enhances the urban experience directly from the hotel's doorstep.
The breakfast at the hotel receives varied feedback, though it is generally positive. Guests appreciate the delicious and diverse options, highlighting the cleanliness and variety of cuisines and pastries. Gluten-free choices and colorful buffet presentations are also well-received. However, there are suggestions for improvement in terms of variety and presentation to fully meet 5-star standards. Dinner experiences are similarly praised for clean, comfortable settings and excellent service, although minor complaints regarding closing times, food cost and occasional taste or variety issues have been noted.
Room experiences are mixed but lean towards positive. Many guests commend the spaciousness, comfort and modern amenities of the rooms, alongside the friendliness and helpfulness of the staff. Issues such as malfunctioning fittings, size discrepancies and noise levels were highlighted by some guests, indicating areas for potential improvement.
Cleanliness is a standout feature with guests frequently applauding the spotless and well-maintained facilities. The friendly housekeeping staff and attention to hygiene in both the rooms and dining areas add to a positive experience.
The staff at Mövenpick Hotel Amman earn high marks for their exceptional service, friendliness and professionalism. Specific team members are often mentioned for their outstanding hospitality, though there are occasional inconsistencies noted with restaurant staff interactions.
WiFi services generally meet guest expectations with many describing it as great and fast, though some mention inconsistencies and issues with speed and signal strength. The spa and gym facilities are appreciated for their offerings and cleanliness, though feedback suggests room for updates and better maintenance. The pool area is a well-liked feature for its cleanliness and relaxing environment, albeit with some concerns about size, crowding and availability.
Parking is positively reviewed for its convenience and security, though further management and additional space could enhance the experience. The hotel is recognized as family-friendly, maintaining a welcoming atmosphere with services and amenities catering to families. Bed comfort is mixed with many guests praising the quality and comfort of mattresses while others report varying issues with bedding and pillows.
In summary, Mövenpick Hotel Amman largely meets expectations with its excellent location, cleanliness and attentive service, offering a delightful experience with room for improvement in specific areas. Its overall appeal stems from a combination of comfort, convenience and a welcoming atmosphere, making it a reliable choice for travelers in Amman.
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The breakfast at the hotel receives varied feedback, though it is generally positive. Guests appreciate the delicious and diverse options, highlighting the cleanliness and variety of cuisines and pastries. Gluten-free choices and colorful buffet presentations are also well-received. However, there are suggestions for improvement in terms of variety and presentation to fully meet 5-star standards. Dinner experiences are similarly praised for clean, comfortable settings and excellent service, although minor complaints regarding closing times, food cost and occasional taste or variety issues have been noted.
Room experiences are mixed but lean towards positive. Many guests commend the spaciousness, comfort and modern amenities of the rooms, alongside the friendliness and helpfulness of the staff. Issues such as malfunctioning fittings, size discrepancies and noise levels were highlighted by some guests, indicating areas for potential improvement.
Cleanliness is a standout feature with guests frequently applauding the spotless and well-maintained facilities. The friendly housekeeping staff and attention to hygiene in both the rooms and dining areas add to a positive experience.
The staff at Mövenpick Hotel Amman earn high marks for their exceptional service, friendliness and professionalism. Specific team members are often mentioned for their outstanding hospitality, though there are occasional inconsistencies noted with restaurant staff interactions.
WiFi services generally meet guest expectations with many describing it as great and fast, though some mention inconsistencies and issues with speed and signal strength. The spa and gym facilities are appreciated for their offerings and cleanliness, though feedback suggests room for updates and better maintenance. The pool area is a well-liked feature for its cleanliness and relaxing environment, albeit with some concerns about size, crowding and availability.
Parking is positively reviewed for its convenience and security, though further management and additional space could enhance the experience. The hotel is recognized as family-friendly, maintaining a welcoming atmosphere with services and amenities catering to families. Bed comfort is mixed with many guests praising the quality and comfort of mattresses while others report varying issues with bedding and pillows.
In summary, Mövenpick Hotel Amman largely meets expectations with its excellent location, cleanliness and attentive service, offering a delightful experience with room for improvement in specific areas. Its overall appeal stems from a combination of comfort, convenience and a welcoming atmosphere, making it a reliable choice for travelers in Amman.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Mövenpick Hotel Amman boasts an excellent location that is praised by guests for its convenience and proximity to key attractions. Situated in the heart of the city, it offers easy access to vibrant areas, bustling markets and a variety of restaurants and cafes. The hotel is positioned near shopping centers, making it ideal for those looking to enjoy local and modern retail experiences. It is well-suited for both leisure and business travelers due to its convenient placement near the city center and vital services. While the hotel is a bit far from some of the major sights, guests consistently highlight the overall strategic positioning and ease of travel to and from the hotel. Despite occasional mentions of crowded streets and minor accessibility issues, the prevailing sentiment underscores an excellent location that meets the diverse needs of its visitors. The surrounding area is lively, offering an engaging urban experience right at the hotel’s doorstep.
The breakfast experience at Mövenpick Hotel Amman elicits a variety of opinions from guests. Many praise the breakfast for its delicious and diverse options, noting the clean, well-prepared food and particularly enjoying the variety of cuisines and fresh pastries. Frequently mentioned words like excellent, very good and amazing highlight the positive feedback with several guests appreciating gluten-free choices and colorful buffet presentations.
However, there are also numerous comments highlighting areas for improvement. Some guests noted limited options, lack of variety and poor presentation. Others felt the breakfast didn’t meet the expected 5-star standard, mentioning specific needs such as more juice options and better freshness. Despite these criticisms, the general consensus remains balanced with many guests satisfied by the quality and hygiene of the breakfast offerings and the cooperative service team.
In summary, while the breakfast at Mövenpick Hotel Amman generally garners positive remarks for its delicious and varied selection, there is room for improvement in terms of variety and presentation to meet the high standards expected by all guests.
Dining at Mövenpick Hotel Amman has generally been praised for being clean, comfortable and accompanied by a good menu. Guests have frequently noted the excellence of the restaurant's service and many have described the food as amazing, clean and delicious. The selection for both breakfast and dinner has left a positive impression with some guests appreciating the gluten-free options available. The hotel's buffets—both breakfast and dinner—are often highlighted for their abundance and variety.
However, some reviews point out drawbacks, such as the restaurant closing earlier than expected at night and the dinner buffet not meeting the expectations of a 5-star hotel. There have also been individual complaints about the taste and variety of the food, an overuse of garlic in pasta and the overall cost of dining. Additionally, issues with employee interactions and seating arrangements have been noted.
The ground-floor and third-floor restaurants have been singled out as special and elegant, adding to the dining experience with their ambiance and service. Overall, while there are isolated concerns about specific aspects, the general consensus indicates a positive dining experience at the Mövenpick Hotel Amman.
The Mövenpick Hotel Amman receives mixed reviews regarding its rooms, though many guests highlight positive aspects. Visitors frequently praise the spaciousness, comfort and cleanliness of the rooms. Many found the rooms to be modern and well-equipped, providing a delightful stay overall. The beds are often cited as very comfortable and some rooms offer picturesque views. Guests also appreciated the helpful and friendly staff at the hotel.
However, there are several recurring issues that detract from the experience. Maintenance problems such as malfunctioning fittings, poorly functioning door locks and air conditioning issues were noted. Some guests encountered rooms that did not match the online pictures, finding the rooms smaller than expected or less well-furnished. Noise levels were also a concern with poor soundproofing mentioned. Additionally, there were complaints about cleanliness inconsistencies, outdated or damaged furniture and slow room service.
Overall, while many guests enjoyed their comfortable and spacious rooms with good views and modern amenities, others experienced notable maintenance and service issues that could benefit from attention and improvement.
Guests have had mixed experiences with the beds at the Mövenpick Hotel Amman. Many found the beds to be comfortable, highlighting the comfort of the mattress and bed linen with some specifically mentioning that the beds are of high quality. The bedding was generally praised and some guests noted the superb bedding and good room sizes. However, others reported issues such as the beds being uneven, mattresses being sunken and an uncomfortable sleeping experience. Cleanliness was a concern for some guests with comments about dirty bed sheets and a smoky smell in the bedding. Additionally, there were mentions of long and hard pillows that were not very comfortable. Despite these criticisms, a number of reviews still pointed out the comfort of the beds, suggesting that experiences vary.
Mövenpick Hotel Amman has garnered significant praise for its commendable cleanliness and comfortable accommodations. Guests frequently highlight the very clean and comfortable rooms, noting the warm, welcoming atmosphere that the hotel maintains. The overall cleanliness is consistently praised with many visitors expressing delight at the spotless and shining state of the facilities. The hotel's attention to detail in maintaining a high standard of hygiene is evident and this seems to resonate well with the majority of guests. The friendly and respectful housekeeping staff also contribute to the high level of satisfaction regarding cleanliness.
While a few minor criticisms emerged, such as occasional issues with soundproofing and instances of uncleanliness in specific areas, these did not overshadow the generally positive feedback. The well-kept, stylish and organized facilities create a comfortable environment for guests. Moreover, the cleanliness of the dining areas and the presence of good quality toiletries add to the overall positive experience.
In summary, Mövenpick Hotel Amman excels in providing a clean and comfortable stay, making it a reliable choice for travelers who value hygiene and orderliness in their accommodation. Despite a few isolated incidents, the hotel's commitment to maintaining a high standard of cleanliness is prominently appreciated by its guests.
The staff at Mövenpick Hotel Amman consistently impress guests with their exceptional service, professionalism and friendliness. Reviews frequently highlight the reception team, naming individuals such as Mr. Abdulrahman, Mr. Khaled, Ms. Ranim, Ms. Manal and Mr. Ali for their outstanding hospitality and problem-solving abilities. Guests appreciate the courteous and respectful attitude of employees across various departments, from the front desk to security and housekeeping.
The reception team, in particular, earned accolades for efficient check-ins and warm welcomes, making guests feel immediately at home. The dedication of the staff to providing high-quality service is apparent in their willingness to go the extra mile, whether through quick problem resolution or thoughtful gestures to make stays more comfortable.
Special mentions are often given to specific employees who have made memorable impacts, such as Miss Raneem, Mr. Khaled and Mr. Abdulrahman, underscoring the personalized and attentive service guests receive. The hotel's overall atmosphere is described as welcoming and accommodating, contributing significantly to the overall guest experience.
However, some reviews point out inconsistencies with restaurant staff and rare instances of unprofessional behavior, but these seem to be exceptions rather than the norm. In general, the staff at Mövenpick Hotel Amman are widely praised for their friendly demeanor, competence and the high standards of service they maintain, creating an inviting environment that guests appreciate and remember positively.
Mövenpick Hotel Amman generally receives positive feedback regarding its WiFi services. Many guests have highlighted the WiFi as great and consistent with some noting it as fast and reliable, complementing the good breakfast variety. There are impressive remarks about the super-fast internet and great WiFi service. However, some reviews mentioned that the WiFi could be slow or inconsistent with a few comments on the internet being somewhat slow and WiFi needing a stronger signal. Issues such as unprotected WiFi, difficult WiFi setup and lack of WiFi availability were also noted. Overall, while the WiFi service meets expectations for most guests, there is room for occasional improvements in consistency and speed.
The spa at Mövenpick Hotel Amman features a variety of services, including a Turkish bath and massages within an ambiance aimed at well-being. Guests appreciate the fitness club and spa facilities, finding them excellent. However, there are concerns about the overall cleanliness and age of the spa with specific complaints about the derelict state of the swimming pool, gym, sauna and steam room. Additionally, one staff member, Nizar, has been noted for poor customer treatment, which negatively affects the spa experience. The absence of a bidet in the spa area has also been mentioned.
The Mövenpick Hotel Amman offers a fitness center that guests frequently note as well-maintained and clean. Visitors appreciate the excellent gym facilities, highlighting that the gym is equipped with a variety of equipment and is open 24 hours. The fitness club receives positive mentions for being very good and super well-equipped, catering to different workout needs. However, some guests find the gym poorly lit and lacking in certain essential equipment. While there are opportunities for improvement, including better lighting and more guidance on gym rules, the overall perception of the gym remains favorable among guests.
At Mövenpick Hotel Amman, guests often highlight the beautiful and well-maintained pool area. The outdoor swimming pool is appreciated for its cleanliness and is considered an excellent spot to relax. Many reviews commend the pool for being amazing and describe the surroundings as comfortable with great security. Some guests mention an excellent Jacuzzi service, adding to the pool's appeal.
However, the pool area does have some limitations. It is noted to be on the smaller side and can get quite crowded. The pool closure times are also a point of contention with guests feeling it closes too early. Occasionally, the pool has been under refurbishment or not available, which has caused some disappointment. Additionally, there have been mentions of loud music during weddings held by the pool area, which can be a disturbance.
Overall, the pool at Mövenpick Hotel Amman is a well-liked feature, especially for its upkeep and the relaxing environment it provides, despite some challenges related to its size and availability.
Mövenpick Hotel Amman receives praise for its convenient parking facilities and excellent valet service. Guests appreciate the easy access and security of the parking garage, noting that parking is well-lit and safe. However, some comments mention that the parking lot can be crowded, particularly at night and it may need better management and more space. Despite these points, the availability of free parking is a definite plus for many visitors. The hotel could improve by adding more parking spaces and considering shaded or underground options to protect vehicles from the elements. Overall, the parking experience is positive, contributing to a comfortable and hassle-free stay.
Mövenpick Hotel Amman offers a genuinely family-friendly environment with a classy atmosphere that makes guests feel like they are among family. The staff's respectful, friendly and understanding nature, combined with clean rooms and amenities, creates a welcoming and accommodating experience for guests. The hotel’s beauty and luxury contribute to an exceptional vacation, reaffirming its family-oriented service. Although some reviews mentioned that the hotel might not be ideal for families due to noise and valet service issues, the majority praised its family-friendly location and amenities, such as providing cots for infants and ensuring family comfort in rooms and bathrooms.
Mövenpick Hotel Amman has garnered a mix of reviews regarding its five-star status with many guests appreciating its reasonable pricing compared to other luxury hotels in Amman. Praise abounds for its comfort, cleanliness and sense of luxury with some reviews noting it as one of the most beautiful hotels they've encountered. The hotel's luxury setting and excellent stay experience are highlighted with several guests deeply thankful and extending heartfelt gratitude for their time at the hotel.
The employees receive commendations for being fantastic and the hotel offers reasonable booking prices, often better than found on booking.com. The hotel also features quiet, fast elevators, contributing to a pleasant stay.
However, some reviews suggest the hotel falls short of the usual five-star expectations. Guests noted that the dinner buffet and pool service were particularly lacking. While some found the furniture somewhat old and the service occasionally slow, these concerns were balanced by the overall positive remarks about the luxury and staff hospitality.
In summary, while Mövenpick Hotel Amman is highly regarded by many for its luxury and reasonable pricing, it does have areas that do not consistently meet five-star standards.
Mövenpick Hotel Amman stands out for business travelers looking for a well-rounded experience in the city. Its clean and well-maintained premises come with excellent service and a dedicated team that ensures a smooth stay. The hotel offers good meeting spaces and a business center, making it suitable for hosting business meetings and events. Users have also highlighted the availability of large luxury business rooms and exceptional room service tailored to business needs. The location is perfect for business meetings in Amman, providing great support for various professional requirements.
However, there are mentions of issues such as problems with login registration at reception and loud atmospheres that might not be ideal for business activities. Some complaints include room noise and disruptive maintenance work. Despite these occasional drawbacks, the hotel generally provides a business-friendly environment that caters to business clients effectively.
Mövenpick Hotel Amman boasts a generally appreciated outdoor pool that guests find clean and adequate in size for the hotel's capacity. Many visitors describe the pool as great and beautiful and the outdoor area surrounding it provides a pleasant atmosphere. However, the pool can sometimes be crowded and smaller than some guests expect. Additionally, there have been instances when the pool was under refurbishment or renovation and some noted that it is only available after 6 PM. An extra charge for the water in the pool has also been mentioned. Despite these occasional drawbacks, the pool remains a valued amenity for those looking to relax and enjoy the hotel's outdoor facilities.
Mövenpick Hotel Amman emerges as a romantic haven, highly recommended for couples seeking a serene escape. The venue boasts a picturesque wedding terrace, perfect for romantic moments and celebrations. While the hotel is often noted as a honeymoon destination, some guests felt that certain aspects, such as the room assignment, fell short of a true honeymoon experience. Despite these minor concerns, the overall ambiance and amenities make it an attractive choice for lovebirds.
The Mövenpick Hotel Amman offers a distinctly luxurious experience, featuring modern amenities and elegant design. Guests have praised its high-end, fancy atmosphere and luxurious facilities. The hotel's rooms and services are highlighted as particularly luxurious, fitting perfectly within a five-star setting. Both the beautiful, comfortable surroundings and the large luxury business rooms enhance the appeal. Overall, the combination of the hotel's elegant design and fancy atmosphere ensures a very luxurious stay, making it a top choice for those seeking a high-end experience in Amman.
Mövenpick Hotel Amman offers a romantic experience highlighted by its enchanting setting and breathtaking night views. Guests have described the hotel's ambiance as peaceful and relaxing, which adds to its appeal as a romantic getaway. While not all reviews specifically mentioned the romance, the positive feedback regarding the hotel's romantic aspects stands out.
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Location
Breakfast
However, there are also numerous comments highlighting areas for improvement. Some guests noted limited options, lack of variety and poor presentation. Others felt the breakfast didn’t meet the expected 5-star standard, mentioning specific needs such as more juice options and better freshness. Despite these criticisms, the general consensus remains balanced with many guests satisfied by the quality and hygiene of the breakfast offerings and the cooperative service team.
In summary, while the breakfast at Mövenpick Hotel Amman generally garners positive remarks for its delicious and varied selection, there is room for improvement in terms of variety and presentation to meet the high standards expected by all guests.
Dinner
However, some reviews point out drawbacks, such as the restaurant closing earlier than expected at night and the dinner buffet not meeting the expectations of a 5-star hotel. There have also been individual complaints about the taste and variety of the food, an overuse of garlic in pasta and the overall cost of dining. Additionally, issues with employee interactions and seating arrangements have been noted.
The ground-floor and third-floor restaurants have been singled out as special and elegant, adding to the dining experience with their ambiance and service. Overall, while there are isolated concerns about specific aspects, the general consensus indicates a positive dining experience at the Mövenpick Hotel Amman.
Rooms
However, there are several recurring issues that detract from the experience. Maintenance problems such as malfunctioning fittings, poorly functioning door locks and air conditioning issues were noted. Some guests encountered rooms that did not match the online pictures, finding the rooms smaller than expected or less well-furnished. Noise levels were also a concern with poor soundproofing mentioned. Additionally, there were complaints about cleanliness inconsistencies, outdated or damaged furniture and slow room service.
Overall, while many guests enjoyed their comfortable and spacious rooms with good views and modern amenities, others experienced notable maintenance and service issues that could benefit from attention and improvement.
Beds
Cleanliness
While a few minor criticisms emerged, such as occasional issues with soundproofing and instances of uncleanliness in specific areas, these did not overshadow the generally positive feedback. The well-kept, stylish and organized facilities create a comfortable environment for guests. Moreover, the cleanliness of the dining areas and the presence of good quality toiletries add to the overall positive experience.
In summary, Mövenpick Hotel Amman excels in providing a clean and comfortable stay, making it a reliable choice for travelers who value hygiene and orderliness in their accommodation. Despite a few isolated incidents, the hotel's commitment to maintaining a high standard of cleanliness is prominently appreciated by its guests.
Staff
The reception team, in particular, earned accolades for efficient check-ins and warm welcomes, making guests feel immediately at home. The dedication of the staff to providing high-quality service is apparent in their willingness to go the extra mile, whether through quick problem resolution or thoughtful gestures to make stays more comfortable.
Special mentions are often given to specific employees who have made memorable impacts, such as Miss Raneem, Mr. Khaled and Mr. Abdulrahman, underscoring the personalized and attentive service guests receive. The hotel's overall atmosphere is described as welcoming and accommodating, contributing significantly to the overall guest experience.
However, some reviews point out inconsistencies with restaurant staff and rare instances of unprofessional behavior, but these seem to be exceptions rather than the norm. In general, the staff at Mövenpick Hotel Amman are widely praised for their friendly demeanor, competence and the high standards of service they maintain, creating an inviting environment that guests appreciate and remember positively.
Wi-Fi
Spa
Gym
Pool
However, the pool area does have some limitations. It is noted to be on the smaller side and can get quite crowded. The pool closure times are also a point of contention with guests feeling it closes too early. Occasionally, the pool has been under refurbishment or not available, which has caused some disappointment. Additionally, there have been mentions of loud music during weddings held by the pool area, which can be a disturbance.
Overall, the pool at Mövenpick Hotel Amman is a well-liked feature, especially for its upkeep and the relaxing environment it provides, despite some challenges related to its size and availability.
Parking
Family
5 Star
The employees receive commendations for being fantastic and the hotel offers reasonable booking prices, often better than found on booking.com. The hotel also features quiet, fast elevators, contributing to a pleasant stay.
However, some reviews suggest the hotel falls short of the usual five-star expectations. Guests noted that the dinner buffet and pool service were particularly lacking. While some found the furniture somewhat old and the service occasionally slow, these concerns were balanced by the overall positive remarks about the luxury and staff hospitality.
In summary, while Mövenpick Hotel Amman is highly regarded by many for its luxury and reasonable pricing, it does have areas that do not consistently meet five-star standards.
Business
However, there are mentions of issues such as problems with login registration at reception and loud atmospheres that might not be ideal for business activities. Some complaints include room noise and disruptive maintenance work. Despite these occasional drawbacks, the hotel generally provides a business-friendly environment that caters to business clients effectively.
Outdoor Pool
Honeymoon
Luxury
Romantic
Yes, Mövenpick Hotel Amman has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Mövenpick Hotel Amman.
No, Mövenpick Hotel Amman doesn't allow dogs.
Yes, parking facilities are available at Mövenpick Hotel Amman.
Yes, Mövenpick Hotel Amman has a gym.
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