Marilena Hotel is a great option for those looking for a hotel with a great location. Many guests appreciated its proximity to wonderful beaches, shops and other nearby attractions. The breakfast and dinner options receive high marks from guests who enjoy the variety and quality of the food. The rooms are spacious and clean, although some may need updating. The cleanliness of the hotel and pool is also highly praised. The staff is friendly, professional and accommodating, which adds to the overall experience of staying at Marilena Hotel. Families are also well-catered for with spacious family rooms and friendly staff. The beds are described as comfortable and cozy, providing a good night's sleep. While some guests found the hotel's amenities to be lacking, especially for families, overall, it's a comfortable and affordable option for those looking for an all-inclusive stay in Kato Gouves with a lovely outdoor pool.
Categories
Family
This hotel offers accommodations in Amoudara Herakliou. It provides a convenient base for families exploring the local attractions and beaches.
Pool
CHC Marilena Hotel provides a comfortable pool area for relaxation. It offers a family-friendly atmosphere, making it suitable for guests of all ages.
Outdoor Pool
Business
As a hotel in Heraklion, CHC Marilena Hotel may offer essential services suitable for business travelers, such as internet access and a convenient location.
Parking
CHC Marilena Hotel offers free parking and parking on site. Free on-site parking is provided for the convenience of guests.
4 Star
This hotel offers an all-inclusive experience with a selection of amenities. It provides a comfortable stay with good value for money.
Outdoor Pool
The hotel features a large outdoor swimming pool with a sun terrace equipped with sun beds and umbrellas. A poolside bar is available for refreshing drinks and snacks.
Beach
Room Types
Single Room with Garden ViewElegantly decorated room with a satellite TV and mini fridge. Its private balcony or terrace enjoys Cretan Sea or mountain views. A safe can be provided upon charge.
Triple Room with Garden ViewThis air-conditioned triple room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Family Two Bedroom Room with Garden ViewThis air-conditioned family room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 4 beds.
Superior Double Room with Sea ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit offers 2 beds.
Superior Double Room with Garden ViewThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 3 beds.
Double Room with Garden ViewThis air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit offers 2 beds.
About Marilena Hotel
Registry or License or Notification Number: 1039K014A2949900
Guest Reviews
7.5
Good
Review Summaries
Location
If you're looking for a hotel with a great location, Marilena Hotel is definitely worth considering. Many guests loved the fact that it is located close to wonderful beaches with one just a 5-7 minute walk away. Plus, there's parking on site if you have your own car. Despite being located on the main street, the hotel is surprisingly quiet, making for a peaceful stay. There are also plenty of shops nearby. For those looking to explore further afield, there's a bus stop just outside with connections to the city center and Heraklion, or you can take a taxi to the harbor in around 10 minutes. Overall, the location is ideal for those looking to enjoy the sun, sea and sand in Crete.
Breakfast
The breakfast at Marilena Hotel has received rave reviews from guests. Many found the food to be delicious and fresh with plenty of options to choose from. The all-inclusive package was particularly impressive with a variety of tasty dishes available. Despite a few small critiques, such as the need for more variety in drink options and attention to halal food for Muslim guests, most found the breakfast to be satisfying and abundant. The buffet offered a diverse selection of foods and many guests appreciated the quality and variety of the food on offer. Overall, the breakfast at Marilena Hotel seems to be a highlight of the stay for many guests.
Dinner
The dinner options at Marilena Hotel left many guests satisfied with the great food and good selection of dishes available. However, some mentioned that the food quality was average or that the variety could be improved. While advertised evening activities were not always available, those who ventured outside the hotel for entertainment found everything else to be great. Some suggestions for improvement included catering to Muslim dietary needs and offering more seafood options. Overall, the food was found to be tasty and varied with minor critique on the quality of certain dishes.
Rooms
The Marilena Hotel offers spacious rooms and bathrooms, although some guests noted that they were a bit tired and in need of renovation. The bathrooms may need updating and guests noted that shampoo and soap needed to be replaced every day. Unfortunately, the rooms are not soundproof and some guests had trouble sleeping due to noise during the night. However, the hotel is regularly cleaned with fresh towels. Some rooms have nice views of the sea and mountains. While there were some negative comments about the hotel's aesthetics and outdated amenities, the hotel is generally clean with polite staff. Overall, while some guests found the hotel too crowded, it is a nice place for a stay in the area.
Beds
Marilena Hotel offers comfortable and cozy beds, according to guest reviews. Most guests found the beds to be comfortable and inviting. Although a few guests found the mattress to be difficult and the beds too hard, overall, the guests had a good experience with their beds. There were some concerns regarding the size and quality of the additional beds provided for larger groups with some guests disappointed by the small size of the mattress and overall comfort level. However, the majority of guests had a positive experience with many describing the beds as snug and inviting. There were a few complaints about the quality of the beds in public areas with guests noting that the leather sofas looked tired and in need of replacement. Despite these few negative reviews, Marilena Hotel seems to be a great option for travelers looking for a comfortable night's sleep.
Cleanliness
The Marilena Hotel boasts a clean and well-maintained property with spacious and tidy rooms. The pool is large, well-exposed and regularly cleaned. Guests have noted that the hotel is generally clean with daily room cleaning and a tidy surrounding garden. While some guests have experienced cleanliness issues in the room, these were promptly addressed by the friendly staff upon request. Overall, the hotel provides good levels of cleanliness, though some areas such as tables and chairs could benefit from more attention.
Staff
The Marilena Hotel boasts an exceptional staff, according to guest reviews. The reception and dining room staff are described as professional, friendly and helpful, always with a smile on their faces. The food and drinks at the hotel were also highly praised with the swim bar receiving particularly high ratings. Guests found the hotel staff to be attentive and kind, making their stay even more enjoyable. Some reviews mentioned specific staff members, from the receptionist to the maître d'hôtel, as being particularly helpful and accommodating. Overall, the hotel's personnel received high marks for their impeccable service and friendly attitudes, making guests feel welcome and comfortable during their stay.
Pool
The pool at Marilena Hotel is a highlight of many guest reviews with many complementing the size and relaxing atmosphere. The pool area is described as lovely, very nice and huge with plenty of space for guests to lounge on provided sunbeds. A pool bar serves drinks and pancakes and sometimes even plays good music. However, some negative comments mention smoking and early pool closures. Overall, the pool is a favorite feature of the hotel, described as extra, très belle and piacevole.
Family
The Marilena Hotel is a great option for families looking for spacious accommodations with separate rooms. Even young children, as young as 1 year old, can comfortably stay in the family rooms. The staff is friendly and accommodating, making the hotel well-organized and ideal for families. Guests also enjoyed the presence of cute cats that are available to be fed daily. However, some guests mentioned that the third bed in the family room may not be suitable for adults. Overall, the hotel provides a comfortable stay for families but may lack certain amenities such as a pool specifically for kids and babies.
4 Star
The Marilena Hotel in Kato Gouves offers a comfortable all-inclusive experience with a good selection of amenities. Guests enjoyed the hotel's solid facilities and services, praising its excellent value for money. Although some reviewers found the rooms to be smaller than expected and not up to the standards of a 4-star hotel, overall the Marilena Hotel provided a satisfactory stay.
Outdoor Pool
If you're looking for a hotel with a spacious and well-maintained outdoor pool, then Marilena Hotel is a great choice. The pool is described by guests as large, clean and well-exposed to the sun. Many guests also appreciated the presence of a friendly bartender who played good music at the poolside bar. The hotel's green garden with sun loungers is a great place to relax and soak up the sun. Moreover, guests praised the buffet spread, which was rich and carefully prepared with COVID-19 safety measures in mind. With plenty of sun loungers available, you won't have a hard time finding a spot to soak up the Mediterranean sun.
FAQ
Yes, Marilena Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Marilena Hotel.
No, Marilena Hotel doesn't allow dogs.
Yes, parking facilities are available at Marilena Hotel.
