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Neptuno Beach Hotel

Amoudara Herakliou , 3 Vagias Str. (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNeptuno Beach Hotel is a great choice for travelers looking for a clean and comfortable stay while enjoying a beach vacation. The hotel's location is ideal, right on the sandy shores of Amoudara Beach with easy access to public transportation. The breakfast buffet is amazing with a great variety of dishes that change daily. The dining experience received mixed reviews, but the cuisine was described as very good with a diverse range of dishes to suit everyone's tastes. The rooms are clean and spacious with some guests even being upgraded to a sea view room with a large balcony. The hotel's cleanliness is a major highlight with guests describing it as immaculate. The staff is amazing, very kind, friendly and always helpful. The pool area is clean and well-maintained with a large pool for adults and bigger children, a small pool for toddlers and a pool bar that serves hot and cold drinks. The hotel's location directly on a beautiful sandy beach is a highlight for guests, who appreciate the availability of free lounge chairs and umbrellas. Overall, Neptuno Beach Hotel is a great choice for a beach vacation with excellent staff that will make your stay memorable.
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Categories

Beachfront Hotel

Hotel near The Beach

Family Friendly Hotel

Hotel with Swimming Pool

Children's Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Pool Lap Lanes

Hotel with Children's Pool

Room Types

Standard Double or Twin Room An extra bedis available on request.

Standard Double or Twin Room with Side Sea View Double room with side sea view.

Family Room (2 Adults + 2 Children) This is a large one-bedroom room. No capacity for an extra bed.

Superior Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.

Superior Double or Twin Room with Side Sea View This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

Standard Double Room This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 2 beds.

Double or Twin Room with Side Sea View This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with sea views. The unit has 2 beds.

About Neptuno Beach Hotel

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Guest Reviews

8.2

Very Good

Location

The Neptuno Beach Hotel enjoys an excellent location right on the sandy shores of the Amoudara Beach, which guests can walk for miles in both directions. The property is only a short drive (around 3 miles) from the Venetian Harbor and has its own private beach area complete with lounge chairs and umbrellas. Visitors commend the hotel's top-notch position with some describing it as 'wonderful,' 'great,' 'excellent,' and even 'top.' While a car is necessary to reach some of the neighboring coves, the hotel boasts convenient access to public transportation, including buses that can take you directly to the airport, Heraklion or Knossos. While the immediate surroundings may be a bit underwhelming for some, several fantastic restaurants in the nearby village make up for it. Overall, guests agree that the Neptuno Beach Hotel has an ideal location that suits their needs.

Breakfast

Neptuno Beach Hotel serves up an amazing breakfast selection that will delight any guest. With a great variety of dishes to choose from, you'll find delicious and fresh options for breakfast, lunch and dinner. The buffet offers a range of American and international options which are cooked fresh and served in an all-inclusive formula. You won't have to worry about running out of options, as there is plenty of diversity and quality to try. Guests especially rave about the variety and quality of the buffet, which changes daily. So pack your appetite and enjoy the many culinary offerings at Neptuno Beach Hotel!

Dinner

Neptuno Beach Hotel's dining experience received mixed reviews from guests. Some mentioned that the food was not up to par and preferred eating elsewhere, while others praised the great selection for breakfast, lunch and dinner. The quality of drinks was deemed average, but some guests mentioned the cocktails were noteworthy. Overall, the cuisine was described as very good with a diverse range of dishes to suit everyone's tastes. The staff was friendly and accommodating, but the soundproofing could use improvement. The menu was repetitious at times, but the fresh products and varying meal selections made up for it. Bravo to the hotel for serving very good and diverse meals for guests.

Rooms

Neptuno Beach Hotel offers a standard level of facilities and amenities with guests finding the rooms, hotel equipment, swimming pool and meal to be up to their expectations. Cleanliness is a major highlight with rooms cleaned daily and kept immaculate. Some guests even had the pleasure of being upgraded to a sea view room with a large balcony. While some guests mentioned the lack of storage in the rooms and others found them small or dark, overall the quality of rooms offered at Neptuno Beach Hotel is good. The furnishing and interior design may be austere and simple, but they are practical and comfortable. Guests appreciate the modern and comfortable look of the rooms and highlight their cleanliness and spaciousness.

Cleanliness

Neptuno Beach Hotel has received numerous positive reviews regarding its cleanliness! Guests have highlighted that the hotel and the rooms are always spick and span and the cleaning staff do a fantastic job each day. The hotel, restaurant and room have been described as very clean and the cleaning is great. In fact, some guests have even remarked that the hotel is immaculate! The staff are pleasant and provide excellent service, ensuring that the cleanliness is always top-notch. Additionally, the hotel has a beautiful view of the gardens and the sea, making it a great place to relax and unwind in a clean and pristine environment. Though some guests have had issues with the cleaning of their room, this does not detract from the overall high standard of cleanliness upheld by the hotel. Overall, Neptuno Beach Hotel is a great choice for travelers searching for a clean and comfortable stay while enjoying their beach vacation.

Staff

Neptuno Beach Hotel is a perfect stay for anyone looking for a beautiful beach location with excellent staff that will make your stay memorable. The hotel staff is amazing, very kind, friendly and always helpful. They pay attention to detail as evident in the electrical socket safety covers provided in the room on arrival for guests with small children. The staff is careful and cleans everything, ensuring all COVID measures are in place. The personnel speak various languages, including French and are qualified and very friendly. Notably, the staff at the pool and beach are professional and prompt in addressing any problem. Those guests needing spa services will enjoy the warm welcome of spa team members, especially Elena, Katerina and Despina, who are very professional and helpful. However, some guests have encountered a few unfriendly and mechanical staff who are an exception to the overall excellent service provided in the hotel.

Pool

Neptuno Beach Hotel boasts of a great pool area that includes a large pool for adults and bigger children, a small pool for toddlers and a pool bar that serves hot and cold drinks. The outdoor pool area is clean and well-maintained with staff carefully cleaning all the cups from the beach. Beyond the pool area, the hotel is located right on the beach and guests love how warm the sea is in Crete. Families with children will appreciate the pool's size and the lifeguard's vigilance, making it accessible to all. However, some guests have complained that the pool area is tiny with insufficient sun loungers and uncomfortable chairs. They also note that the pool and pool bar close early in the evening. Overall, the Neptuno Beach Hotel has a fun and relaxing pool area, perfect for guests seeking a beach vacation with a great poolside experience.

Beach

Neptuno Beach Hotel boasts an excellent location directly on a beautiful sandy beach where guests can enjoy exclusive use of their own umbrellas and chaise longues. The beach stretches out for a great distance in both directions, making for a perfect spot for long walks by the sea. Reviews praise the great position of the hotel right on the beach and the availability of free lounge chairs and umbrellas. Some reviews note that the beach is nice but could use more sunbeds. Others mention the cleanliness of the sand as an issue and some warn of the occasional presence of sea urchins in the water. However, the hotel's beach with free access to lounge chairs and parasols delights guests who appreciate the convenience of having everything right at their doorstep. Overall, the location of Neptuno Beach Hotel on a sandy beach is a highlight for guests, who value the proximity to the sea and the availability of free beach amenities.

Yes, Neptuno Beach Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Lap Lanes, Outdoor Pool.

No, a spa isn't available at Neptuno Beach Hotel.

No, Neptuno Beach Hotel doesn't allow dogs.

Yes, parking facilities are available at Neptuno Beach Hotel.

No, Neptuno Beach Hotel doesn't have a gym.

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