Leonardo Royal Hotel Amsterdam
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Summary of reviewsThe Leonardo Royal Hotel Amsterdam garners primarily positive reviews across various categories, establishing a reputation for convenience and quality.
Its location is highly praised for being just steps away from the Overamstel Metro station, facilitating an effortless 10-20 minute ride to Amsterdam’s city center, making it ideal for both business and leisure travelers. Guests appreciate the quiet environment away from the bustling downtown while maintaining excellent connectivity to major attractions, the airport and highways.
The breakfast experience is widely acclaimed, noted for its diverse and high-quality offerings with abundant choices that cater to different dietary needs. Despite the higher cost, the comprehensive and well-stocked buffet, extending service until late morning, receives commendations for enhancing the guest experience.
The hotel’s dinner offerings receive mixed reviews; while many guests enjoy the delicious food and cozy dining atmosphere, some find the menu limited and prices high. Service quality varies, though the overall dining setting and in-room dining options add convenience.
Rooms are admired for their modern decor, cleanliness and comfort, especially the comfortable beds and stellar views from higher floors. Larger rooms and suites are spacious and well-equipped, although some guests find certain rooms compact or occasionally lacking in cleanliness. Effective soundproofing contributes to a restful environment, though ventilation issues and inconsistent room sizes are minor drawbacks.
Cleanliness standards are generally well-regarded with many compliments on the spotless rooms and well-maintained facilities. However, there are occasional lapses in housekeeping which suggest room for improvement in attention to detail.
The staff is consistently praised for their friendliness and professionalism with specific staff members receiving accolades for exceptional service. Their welcoming attitude and readiness to assist contribute significantly to positive guest experiences, despite a few instances of attention to detail lacking.
WiFi services elicit mixed reactions; while some guests praise the fast speeds, many report frequent connectivity issues, especially in higher floors. Improvements in reliability and stability could enhance overall guest satisfaction.
The hotel’s spa and gym facilities are appreciated for their cleanliness and 24-hour access, providing valuable recreational options. However, the spa is considered small for the hotel’s size and some facilities occasionally malfunction or need better maintenance. The gym, though compact, is well-equipped and functional, contributing positively to the overall guest experience.
Parking facilities receive mixed feedback; the secure and spacious garage is convenient, but high parking fees are a common complaint. The hotel’s EV charging stations add value, though their usability and availability could be improved.
In summary, the Leonardo Royal Hotel Amsterdam impresses with its strategic location, excellent breakfast and modern amenities, supported by a professional and friendly staff. Minor improvements in areas like WiFi, room cleanliness and parking costs could enhance the overall guest experience.
Categories
Its location is highly praised for being just steps away from the Overamstel Metro station, facilitating an effortless 10-20 minute ride to Amsterdam’s city center, making it ideal for both business and leisure travelers. Guests appreciate the quiet environment away from the bustling downtown while maintaining excellent connectivity to major attractions, the airport and highways.
The breakfast experience is widely acclaimed, noted for its diverse and high-quality offerings with abundant choices that cater to different dietary needs. Despite the higher cost, the comprehensive and well-stocked buffet, extending service until late morning, receives commendations for enhancing the guest experience.
The hotel’s dinner offerings receive mixed reviews; while many guests enjoy the delicious food and cozy dining atmosphere, some find the menu limited and prices high. Service quality varies, though the overall dining setting and in-room dining options add convenience.
Rooms are admired for their modern decor, cleanliness and comfort, especially the comfortable beds and stellar views from higher floors. Larger rooms and suites are spacious and well-equipped, although some guests find certain rooms compact or occasionally lacking in cleanliness. Effective soundproofing contributes to a restful environment, though ventilation issues and inconsistent room sizes are minor drawbacks.
Cleanliness standards are generally well-regarded with many compliments on the spotless rooms and well-maintained facilities. However, there are occasional lapses in housekeeping which suggest room for improvement in attention to detail.
The staff is consistently praised for their friendliness and professionalism with specific staff members receiving accolades for exceptional service. Their welcoming attitude and readiness to assist contribute significantly to positive guest experiences, despite a few instances of attention to detail lacking.
WiFi services elicit mixed reactions; while some guests praise the fast speeds, many report frequent connectivity issues, especially in higher floors. Improvements in reliability and stability could enhance overall guest satisfaction.
The hotel’s spa and gym facilities are appreciated for their cleanliness and 24-hour access, providing valuable recreational options. However, the spa is considered small for the hotel’s size and some facilities occasionally malfunction or need better maintenance. The gym, though compact, is well-equipped and functional, contributing positively to the overall guest experience.
Parking facilities receive mixed feedback; the secure and spacious garage is convenient, but high parking fees are a common complaint. The hotel’s EV charging stations add value, though their usability and availability could be improved.
In summary, the Leonardo Royal Hotel Amsterdam impresses with its strategic location, excellent breakfast and modern amenities, supported by a professional and friendly staff. Minor improvements in areas like WiFi, room cleanliness and parking costs could enhance the overall guest experience.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Accessible Hotel
Hotel with Gym
Small Hotel
4-Star Hotel
Guest Reviews
The Leonardo Royal Hotel Amsterdam boasts an exceptional location, particularly praised for its immediate proximity to the Overamstel Metro station, which is situated right across the street. This convenient positioning offers guests seamless and efficient access to Amsterdam’s city center, typically within a 10-20 minute metro ride. This direct metro connection makes the hotel an ideal base for both business travelers and tourists, facilitating easy visits to central Amsterdam, the Johan Cruijff Arena and the RAI conference center.
Guests appreciate the hotel's strategic location outside the hustle and bustle of the city center, benefitting from a quieter, more relaxed environment without sacrificing accessibility. Despite the industrial surroundings, the hotel remains well-connected not only to downtown Amsterdam but also to the airport and major highways, making it convenient for those arriving by car.
Additional highlights from the reviews include the superb transport links and the convenience of public transportation — with both metro and tram stops right at the doorstep. This ease of access allows guests to explore all of Amsterdam’s key attractions effortlessly, enhancing their travel experience significantly.
The breakfast experience at Leonardo Royal Hotel Amsterdam receives high praise from a majority of guests, who admire its extensive variety and quality. Many reviewers describe the breakfast as excellent, delicious and abundant, offering a wide selection of dishes that cater to diverse tastes and dietary needs. The buffet, often highlighted as being exceptionally diverse, includes fresh produce, live cooking stations for omelettes and other hot items and a good mix of sweet and savory options. It is also mentioned that items are frequently replenished and the breakfast extends until late morning, which is convenient for guests.
While the breakfast comes with a considerable fee, many visitors feel it is worth the cost due to its comprehensive nature. Reviewers appreciate the comfortable seating arrangements and ample space in the breakfast area, though some note occasional long queues and overcrowded conditions. A few guests mention that the menu could offer more variety on different days and some regional options could be included. Despite minor criticisms regarding price and occasional service issues, the breakfast at Leonardo Royal Hotel Amsterdam is largely celebrated for its richness, quality and the enjoyable experience it provides to guests.
Dinner at the Leonardo Royal Hotel Amsterdam garners a mix of reviews with many visitors praising the quality of the food and the pleasant dining atmosphere. Numerous guests found the restaurant's offerings delicious and the service commendable, often highlighting the convenience of in-room dining and the variety in the breakfast buffet. Additionally, the bar was noted for its well-stocked selection and tasty cocktails, adding to the positive dining experience.
However, some guests were less impressed, citing limited menu options and high prices as significant drawbacks. Several reviews mentioned that the restaurant could feel understaffed, leading to delays and difficulties securing dinner reservations. A few noted specific negative incidents, such as receiving the wrong dish or encountering sub-par quality in some meals. The breakfast, although generally well-received, was occasionally critiqued for overcooked items and poor value for the price.
Despite these concerns, the restaurant's cozy ambiance and friendly service make it a popular choice for many travelers, even if it has room for improvement to meet the high standards of the hotel overall.
At the Leonardo Royal Hotel Amsterdam, guests experience a mix of modern comfort and varying room sizes, each with its unique advantages. The rooms often impress with their contemporary decor, cleanliness and comfortable amenities such as very comfortable beds. Many visitors praise the excellent views from higher floors, adding to the overall pleasant stay.
Spaciousness is another highlight, particularly noted in larger rooms and suites, which offer ample space and are well-equipped with necessary amenities like large closets, tea and coffee-making facilities and well-appointed bathrooms including convenient features like benches in the shower. The hotel also boasts modern common areas, elegant decoration and quiet rooms with effective soundproofing ensuring a restful environment.
However, some guests find certain rooms to be compact or even cramped, especially when accommodating more than two people. A few visitors note cleanliness issues, such as uncleaned showers, dusty areas and remnants from previous guests. The room cleaning service, which must often be requested, can sometimes fall short, leading to inconsistent experiences.
Functional aspects like air conditioning and soundproofing receive a mixed response. While many rooms are praised for their quietness and comfort, others report noise issues and difficulty adjusting room temperatures. Additionally, some rooms lack the ability to ventilate, as the windows cannot be opened, which can impact overall comfort.
Overall, while the Leonardo Royal Hotel Amsterdam provides a solid stay with modern conveniences, excellent views and comfortable beds, potential guests might want to clarify room sizes and cleaning services for the best experience.
Guests at the Leonardo Royal Hotel Amsterdam have shared varied experiences regarding the beds. Many appreciated the exceptionally comfortable and clean bedding, often praising the soft mattresses and cozy atmosphere. The king-size beds were a hit, providing ample space for a restful night. Several reviews highlight how visitors could get good sleep quality thanks to the comfortable mattresses and pillows.
However, there were recurring comments about the softness of the beds—with several stating they were too soft or sagged, which led to an uncomfortable sleep for some. A number of guests mentioned that the double beds consisted of two twin beds pushed together, which sometimes drifted apart and affected comfort.
Despite some critiques about softness, the general sentiment leans towards a positive sleeping experience with many guests remarking that they found the beds extremely comfy, thus enhancing their overall stay at the hotel.
The general sentiment about the cleanliness at Leonardo Royal Hotel Amsterdam is predominantly positive, though there are notable areas for improvement. Many guests highlight the "clean rooms," "modern and clean" interiors and "very clean" environment. The hotel is frequently praised for being "well maintained" and for having "spacious, clean rooms," with some guests describing their rooms as "spotlessly clean" and "extra-clean." The common areas and overall hotel cleanliness also receive commendations.
There are however, a few complaints suggesting inconsistencies in housekeeping. Some guests found "dust in the room," "bathroom not clean," or experienced issues such as "dirty smudges on the bathroom wall," and "hair in the bed." It is noted that room cleaning can sometimes be inefficient with reports of rooms not being cleaned every day or adequately upon request.
Despite these issues, many guests were satisfied with the standard of cleanliness, citing it as "clean and comfortable," "clean and well organized," and praising the "fantastically clean rooms." The hotel's "cleanliness was average" in some reviews, pointing out that there’s room for improvement, particularly in thoroughness and consistency. A recurring theme is the need for better attention to detail, such as ensuring dusting and proper cleaning of bathroom facilities.
Overall, while the Leonardo Royal Hotel Amsterdam maintains a generally high level of cleanliness and modernity that meets many guests’ expectations, the hotel could benefit from addressing the occasional lapses in thoroughness to ensure a consistently impeccable experience for all visitors.
The staff at Leonardo Royal Hotel Amsterdam consistently receive high praise for their friendliness, politeness and professionalism. Guests often describe them as warm, welcoming and supportive, always ready to assist with a smile. Particular staff members like Dennis, Dalaine and Pedro have been highlighted multiple times for their exceptional service at the front desk, where guests find them accommodating and efficient.
Despite a handful of comments regarding occasional lack of attention to detail and some language barriers, the general consensus underscores the staff's competence and eagerness to help. Housekeeping services did receive some mixed reviews, suggesting that while many guests found them satisfactory, there is room for improvement in consistency.
Overall, the hotel is noted for having a team that is not only professional and knowledgeable but also genuinely hospitable and attentive to guest needs. Their cheerful decorum and dedication to creating a pleasant stay stand out, making positive guest experiences memorable.
The Leonardo Royal Hotel Amsterdam receives mixed feedback regarding its WiFi services. Positive highlights include commendations about the WiFi speed with several guests noting it as very fast and excellent at times. Many reviews mentioned having no issues with the WiFi and appreciated the availability of free access.
However, numerous guests experienced significant connectivity issues. Common complaints included the WiFi signal being weak, especially on higher floors like the 17th, frequent disconnections and the need for constant re-login. Some guests faced challenges with buffering and the WiFi was often described as unreliable, patchy or entirely non-functional. Reports of problems also indicated that the WiFi service could be disruptive with regular cut-outs, impacting the overall internet experience.
In essence, while the WiFi at Leonardo Royal Hotel Amsterdam is praised for its speed and availability, its reliability and stability appear to need improvement to meet all guests' expectations consistently.
The spa area at the Leonardo Royal Hotel Amsterdam offers several amenities including a sauna and gym, available to guests around the clock. Many visitors appreciate the convenience of having a sauna and praise its cleanliness and the fact that it’s often quiet, allowing for a more private experience. The presence of an infrared sauna in the facility is a nice addition, as is the availability of plenty of towels. The gym and other spa facilities are also frequently highlighted as useful and well-maintained.
However, the spa area is often noted as being too small for the size of the hotel, which can be a drawback when it gets crowded. Some feedback raises concerns about the steam room with recurring issues of it not working properly and poor cleaning standards being pointed out. Additionally, there are reports of some spa facilities being non-operational and issues with the phones connecting rooms to the spa.
Despite these shortcomings, the overall sentiment leans positive, as many guests enjoyed the nice spa area, found it easily accessible and appreciated the helpful staff. The inclusion of the spa and sauna in the room price adds value to the stay.
The gym at Leonardo Royal Hotel Amsterdam receives many positive remarks from guests. It's appreciated for being well-equipped, clean and modern, offering 24-hour access, which is particularly convenient for guests with varied schedules. Many guests highlight the fitness room and the combination of gym and sauna facilities as a nice treat, contributing to an overall good experience. The gym area and equipment are well-maintained and functional and some guests find it useful and sufficient for their workout needs. The inclusion of gym and sauna access in the room price is also seen as a valuable benefit.
However, a few criticisms note the gym's relatively small size and lack of available water, but the overall sentiment remains favorable. The fitness center is even rated highly compared to other hotels. Although some guests found the gym and sauna to be on the smaller side, they still contributed positively to their stay. Overall, the gym at Leonardo Royal Hotel Amsterdam stands out as a well-maintained and accessible fitness facility, making it a useful and appreciated amenity for guests.
Guests have mixed feelings about the parking facilities at the Leonardo Royal Hotel Amsterdam. On the positive side, many reviews highlight the convenience and safety of the hotel's parking options. There is a spacious and secure underground parking garage, accessible only with a hotel key card, which guests appreciate for its safety and practicality. Additionally, parking is described as easy and there is ample availability around the hotel. Free public parking is a bonus during weekends.
However, there are several concerns regarding the cost of parking. Many guests find the parking fees, which range from 23 to 30 euros per day, to be excessively high. Despite some guests finding the parking reasonably priced and suitable for family cars, others felt the pricing should be included in the room fee or discounted further for guests. There were also occasional reports of confusion about how the parking system works and difficulties with signposting.
In summary, while the parking at Leonardo Royal Hotel Amsterdam is secure and convenient, the high costs and occasional confusion detract from the overall experience.
The Leonardo Royal Hotel Amsterdam offers electric vehicle (EV) charging stations that some guests found easy to use and appreciated the safe and secure spaces provided. Despite this, there were several remarks noting the absence of free EV charging and instances where charging wasn't possible even though chargers were present. On a positive note, ample free parking is available on weekends, enhancing the overall convenience for guests with vehicles.
The Leonardo Royal Hotel Amsterdam receives mixed but generally favorable feedback regarding its suitability for families, especially those traveling with children. As highlighted in the reviews, children eat for free, which adds significant value for families. The hotel is considered family-friendly with good breakfast and service and many guests have noted that their children, including teenagers, enjoyed their stay.
Rooms are described as clean and spacious, although some guests found them a bit small for larger families, particularly when sharing with three people. Families staying for special occasions, such as birthdays, appreciated the personalized touches like surprise cakes. However, there have been instances where families faced limited space for luggage and had to share rooms that felt cramped.
Despite a few logistical challenges, such as occasional busyness and limited family options, the hotel manages to accommodate families by offering additional rooms when necessary and ensuring rooms are prepared adequately, including providing extra beds. Soundproof bathrooms add to the comfort, making it easier for families to relax. Overall, the hotel is deemed worth its price, especially for its convenient location and family-friendly environment.
The Leonardo Royal Hotel Amsterdam offers a modern, high-class ambiance and presents a good value for a four-star establishment. The lobby, especially adorned for Christmas, leaves a classy impression. Clean, beautiful rooms equipped with sufficient amenities contribute positively to the overall experience.
The staff at the reception and bar receive praise for their helpfulness and kindness, adding to the hotel's good vibe and welcoming atmosphere. Despite the favorable aspects, some complaints arise about room size and cleanliness, suggesting room for improvement. Certain guests feel that the hotel does not fully meet four-star standards, citing deficiencies in value, service quality and amenities.
While many guests believe the hotel justifies its four-star rating and offers fantastic value in Amsterdam, others think it falls short of expectations. Overall, the Leonardo Royal Hotel Amsterdam enjoys mixed feedback with notable strengths in staff and atmosphere but needing attention in areas that some patrons expect from a four-star hotel.
Leonardo Royal Hotel Amsterdam stands out as a prime choice for business travelers, renowned for its strategic location and robust amenities. Its proximity to the metro and direct train connections make it exceedingly convenient for commuting, especially to the nearby RAI Conference Center and city center. This hotel is designed with business in mind, featuring functional, clean rooms and comprehensive business amenities, including meeting rooms and conference facilities.
Guests highlight the hotel's strong professional atmosphere with decor that suits workplace environments and a frequent user base of business travelers. The bilingual, friendly staff are noted for their politeness and helpfulness, enhancing the business trip experience. Special mentions go to the reception staff for their exceptional service, making the stay even more seamless.
The hotel also boasts a very good breakfast and overall value for a four-star establishment in Amsterdam. However, some concerns include the need for better communication between the hotel and booking platforms and the requirement for pre-booking the hotel restaurant. Despite a few staffing issues during peak times, the hotel's reputation for business travel remains robust, ensuring a productive and pleasant stay for professionals.
The Leonardo Royal Hotel Amsterdam stands out as an accessible choice for travelers with disabilities, especially due to its strategic location. The hotel is situated right next to a metro station, making transportation to the city center and other attractions easily manageable. Public transport links are praised for their accessibility, which is a significant advantage for those with mobility challenges.
The bathrooms in the guest rooms are often noted for their spaciousness, which adds to the overall accessibility of the accommodations. However, there are some mentions of specific aspects that might not meet everyone's needs, such as the bathroom door not closing completely and some areas not fully accessible for wheelchair users.
While the hotel is generally well-equipped for disabled people and easy to access, the elevators received mixed reviews with some finding them temperamental and noisy. These details suggest that checking specific accessibility requirements with the hotel in advance is advisable.
In summary, the Leonardo Royal Hotel Amsterdam offers good accessibility features, particularly in its convenient location and well-designed bathrooms, but some minor issues should be considered based on individual needs.
The Leonardo Royal Hotel Amsterdam offers a pleasant experience for couples celebrating special occasions such as honeymoons or anniversaries, although it may not be specifically tailored for honeymooners. Guests have reported finding nice rooms suitable for romantic stays with some even discovering thoughtful gifts in their rooms for their first marriage anniversary. While specific honeymoon-related amenities and packages may not be prominently featured, the hotel still provides a good atmosphere and related amenities that contribute positively to a romantic getaway. However, it may not be highly recommended for those specifically seeking a honeymoon-centric experience.
The Leonardo Royal Hotel Amsterdam offers a charming setting that many couples find delightful for a getaway. The hotel provides a romantic location and exudes romantic vibes, making it a very good choice for couples. Guests have mentioned thoughtful touches, such as receiving a gift in the room for a first marriage anniversary, contributing to a lovely stay. While some feel that romance packages could be enhanced, options like the love pack for 35 euros are available. Overall, the hotel's good location and ambiance make it a suitable place for a romantic retreat, even if it may not be specifically designed with romance in mind.
Leonardo Royal Hotel Amsterdam is celebrated among pet owners for its welcoming approach to four-legged guests. The hotel stands out for its pet-friendly atmosphere, where dogs are greeted warmly and allowed to stay for an additional fee of €25. Many guests found the dog-friendly attitude to be notably positive with their pets feeling happy and comfortable in the accommodation. Despite the surcharge being viewed as high by some, several reviews noted that the fee was sometimes refunded, adding to the appeal.
While dogs enjoy generous hospitality throughout the hotel, they are not permitted in the breakfast room, ensuring a balanced environment for all guests. Overall, the hotel is praised for its overall pet friendliness, creating a pleasant experience for both pet owners and their furry companions.
Location Show Map
Location
Guests appreciate the hotel's strategic location outside the hustle and bustle of the city center, benefitting from a quieter, more relaxed environment without sacrificing accessibility. Despite the industrial surroundings, the hotel remains well-connected not only to downtown Amsterdam but also to the airport and major highways, making it convenient for those arriving by car.
Additional highlights from the reviews include the superb transport links and the convenience of public transportation — with both metro and tram stops right at the doorstep. This ease of access allows guests to explore all of Amsterdam’s key attractions effortlessly, enhancing their travel experience significantly.
Breakfast
While the breakfast comes with a considerable fee, many visitors feel it is worth the cost due to its comprehensive nature. Reviewers appreciate the comfortable seating arrangements and ample space in the breakfast area, though some note occasional long queues and overcrowded conditions. A few guests mention that the menu could offer more variety on different days and some regional options could be included. Despite minor criticisms regarding price and occasional service issues, the breakfast at Leonardo Royal Hotel Amsterdam is largely celebrated for its richness, quality and the enjoyable experience it provides to guests.
Dinner
However, some guests were less impressed, citing limited menu options and high prices as significant drawbacks. Several reviews mentioned that the restaurant could feel understaffed, leading to delays and difficulties securing dinner reservations. A few noted specific negative incidents, such as receiving the wrong dish or encountering sub-par quality in some meals. The breakfast, although generally well-received, was occasionally critiqued for overcooked items and poor value for the price.
Despite these concerns, the restaurant's cozy ambiance and friendly service make it a popular choice for many travelers, even if it has room for improvement to meet the high standards of the hotel overall.
Rooms
Spaciousness is another highlight, particularly noted in larger rooms and suites, which offer ample space and are well-equipped with necessary amenities like large closets, tea and coffee-making facilities and well-appointed bathrooms including convenient features like benches in the shower. The hotel also boasts modern common areas, elegant decoration and quiet rooms with effective soundproofing ensuring a restful environment.
However, some guests find certain rooms to be compact or even cramped, especially when accommodating more than two people. A few visitors note cleanliness issues, such as uncleaned showers, dusty areas and remnants from previous guests. The room cleaning service, which must often be requested, can sometimes fall short, leading to inconsistent experiences.
Functional aspects like air conditioning and soundproofing receive a mixed response. While many rooms are praised for their quietness and comfort, others report noise issues and difficulty adjusting room temperatures. Additionally, some rooms lack the ability to ventilate, as the windows cannot be opened, which can impact overall comfort.
Overall, while the Leonardo Royal Hotel Amsterdam provides a solid stay with modern conveniences, excellent views and comfortable beds, potential guests might want to clarify room sizes and cleaning services for the best experience.
Beds
However, there were recurring comments about the softness of the beds—with several stating they were too soft or sagged, which led to an uncomfortable sleep for some. A number of guests mentioned that the double beds consisted of two twin beds pushed together, which sometimes drifted apart and affected comfort.
Despite some critiques about softness, the general sentiment leans towards a positive sleeping experience with many guests remarking that they found the beds extremely comfy, thus enhancing their overall stay at the hotel.
Cleanliness
There are however, a few complaints suggesting inconsistencies in housekeeping. Some guests found "dust in the room," "bathroom not clean," or experienced issues such as "dirty smudges on the bathroom wall," and "hair in the bed." It is noted that room cleaning can sometimes be inefficient with reports of rooms not being cleaned every day or adequately upon request.
Despite these issues, many guests were satisfied with the standard of cleanliness, citing it as "clean and comfortable," "clean and well organized," and praising the "fantastically clean rooms." The hotel's "cleanliness was average" in some reviews, pointing out that there’s room for improvement, particularly in thoroughness and consistency. A recurring theme is the need for better attention to detail, such as ensuring dusting and proper cleaning of bathroom facilities.
Overall, while the Leonardo Royal Hotel Amsterdam maintains a generally high level of cleanliness and modernity that meets many guests’ expectations, the hotel could benefit from addressing the occasional lapses in thoroughness to ensure a consistently impeccable experience for all visitors.
Staff
Despite a handful of comments regarding occasional lack of attention to detail and some language barriers, the general consensus underscores the staff's competence and eagerness to help. Housekeeping services did receive some mixed reviews, suggesting that while many guests found them satisfactory, there is room for improvement in consistency.
Overall, the hotel is noted for having a team that is not only professional and knowledgeable but also genuinely hospitable and attentive to guest needs. Their cheerful decorum and dedication to creating a pleasant stay stand out, making positive guest experiences memorable.
Wi-Fi
However, numerous guests experienced significant connectivity issues. Common complaints included the WiFi signal being weak, especially on higher floors like the 17th, frequent disconnections and the need for constant re-login. Some guests faced challenges with buffering and the WiFi was often described as unreliable, patchy or entirely non-functional. Reports of problems also indicated that the WiFi service could be disruptive with regular cut-outs, impacting the overall internet experience.
In essence, while the WiFi at Leonardo Royal Hotel Amsterdam is praised for its speed and availability, its reliability and stability appear to need improvement to meet all guests' expectations consistently.
Spa
However, the spa area is often noted as being too small for the size of the hotel, which can be a drawback when it gets crowded. Some feedback raises concerns about the steam room with recurring issues of it not working properly and poor cleaning standards being pointed out. Additionally, there are reports of some spa facilities being non-operational and issues with the phones connecting rooms to the spa.
Despite these shortcomings, the overall sentiment leans positive, as many guests enjoyed the nice spa area, found it easily accessible and appreciated the helpful staff. The inclusion of the spa and sauna in the room price adds value to the stay.
Gym
However, a few criticisms note the gym's relatively small size and lack of available water, but the overall sentiment remains favorable. The fitness center is even rated highly compared to other hotels. Although some guests found the gym and sauna to be on the smaller side, they still contributed positively to their stay. Overall, the gym at Leonardo Royal Hotel Amsterdam stands out as a well-maintained and accessible fitness facility, making it a useful and appreciated amenity for guests.
Parking
However, there are several concerns regarding the cost of parking. Many guests find the parking fees, which range from 23 to 30 euros per day, to be excessively high. Despite some guests finding the parking reasonably priced and suitable for family cars, others felt the pricing should be included in the room fee or discounted further for guests. There were also occasional reports of confusion about how the parking system works and difficulties with signposting.
In summary, while the parking at Leonardo Royal Hotel Amsterdam is secure and convenient, the high costs and occasional confusion detract from the overall experience.
EV charging stations
Family
Rooms are described as clean and spacious, although some guests found them a bit small for larger families, particularly when sharing with three people. Families staying for special occasions, such as birthdays, appreciated the personalized touches like surprise cakes. However, there have been instances where families faced limited space for luggage and had to share rooms that felt cramped.
Despite a few logistical challenges, such as occasional busyness and limited family options, the hotel manages to accommodate families by offering additional rooms when necessary and ensuring rooms are prepared adequately, including providing extra beds. Soundproof bathrooms add to the comfort, making it easier for families to relax. Overall, the hotel is deemed worth its price, especially for its convenient location and family-friendly environment.
4 Star
The staff at the reception and bar receive praise for their helpfulness and kindness, adding to the hotel's good vibe and welcoming atmosphere. Despite the favorable aspects, some complaints arise about room size and cleanliness, suggesting room for improvement. Certain guests feel that the hotel does not fully meet four-star standards, citing deficiencies in value, service quality and amenities.
While many guests believe the hotel justifies its four-star rating and offers fantastic value in Amsterdam, others think it falls short of expectations. Overall, the Leonardo Royal Hotel Amsterdam enjoys mixed feedback with notable strengths in staff and atmosphere but needing attention in areas that some patrons expect from a four-star hotel.
Business
Guests highlight the hotel's strong professional atmosphere with decor that suits workplace environments and a frequent user base of business travelers. The bilingual, friendly staff are noted for their politeness and helpfulness, enhancing the business trip experience. Special mentions go to the reception staff for their exceptional service, making the stay even more seamless.
The hotel also boasts a very good breakfast and overall value for a four-star establishment in Amsterdam. However, some concerns include the need for better communication between the hotel and booking platforms and the requirement for pre-booking the hotel restaurant. Despite a few staffing issues during peak times, the hotel's reputation for business travel remains robust, ensuring a productive and pleasant stay for professionals.
Accessible
The bathrooms in the guest rooms are often noted for their spaciousness, which adds to the overall accessibility of the accommodations. However, there are some mentions of specific aspects that might not meet everyone's needs, such as the bathroom door not closing completely and some areas not fully accessible for wheelchair users.
While the hotel is generally well-equipped for disabled people and easy to access, the elevators received mixed reviews with some finding them temperamental and noisy. These details suggest that checking specific accessibility requirements with the hotel in advance is advisable.
In summary, the Leonardo Royal Hotel Amsterdam offers good accessibility features, particularly in its convenient location and well-designed bathrooms, but some minor issues should be considered based on individual needs.
Honeymoon
Romantic
Dog Friendly
While dogs enjoy generous hospitality throughout the hotel, they are not permitted in the breakfast room, ensuring a balanced environment for all guests. Overall, the hotel is praised for its overall pet friendliness, creating a pleasant experience for both pet owners and their furry companions.
No, Leonardo Royal Hotel Amsterdam doesn't have any pool.
Yes, a spa is available at Leonardo Royal Hotel Amsterdam.
Yes, Leonardo Royal Hotel Amsterdam welcomes dogs.
Yes, parking facilities are available at Leonardo Royal Hotel Amsterdam.
Yes, Leonardo Royal Hotel Amsterdam has a gym.
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