Angra dos Reis, Rua Coronel Carvalho 275, Centro-23.006823,-44.31811(Show on Map)
8.6
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 29 Aug - Sun, 30 Aug29 Aug - 30 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Palace Hotel in Angra dos Reis stands out for its exceptional location, stellar service, cleanliness and comfortable amenities, drawing consistent praise from guests. Situated in the historic center, it offers convenient access to the port, restaurants, shops and local attractions. The central, safe area enhances the ease of exploring and enjoying the local culture.
The breakfast experience is frequently highlighted as a standout feature. Guests appreciate the high-quality, varied and delicious offerings, complemented by the attentive service of the breakfast staff. Despite minor criticisms about the breakfast area size and limited fruit selection, this meal is often described as abundant and a highlight of the stay.
Rooms at Palace Hotel, although sometimes noted for being on the smaller side, are praised for their cleanliness, comfort and accurate representation in photos. The cozy beds and well-maintained spaces contribute to a positive guest experience. Despite occasional issues with ants and some outdated facilities, the overall sentiment is one of satisfaction with the clean and comfortable accommodations.
Cleanliness across the hotel is another major point of approval. Guests often mention the immaculate condition of both the rooms and common areas, underscoring the effective housekeeping efforts. The attention to hygiene enhances the overall comfort and satisfaction of the stay.
The staff's exceptional service stands as a core strength of the hotel. Friendly, helpful and attentive, the team delivers top-notch hospitality, often going above and beyond to meet guests' needs. Individuals like Leco and the owner receive specific commendation for their outstanding service, contributing significantly to guests' positive experiences.
While the parking situation presents some challenges due to the lack of private parking, the hotel's partnership with a nearby facility offers a workable solution despite additional charges and distance concerns. Nonetheless, the staff's diligence helps mitigate some of these issues.
Family-friendly features further enrich the hotel's appeal with suitable accommodations like the Ruby Suite for families of four and a welcoming atmosphere for children. Parents appreciate the convenience and comfort provided during their stay.
Lastly, the beds receive favorable feedback for their comfort, despite varied preferences concerning mattress firmness. Overall, Palace Hotel delivers a pleasant and restful experience, making it a commendable choice for travelers visiting Angra dos Reis.
Categories
Family
AI-generatedThe hotel is well-located in the center of Angra dos Reis. It provides easy access to local attractions and amenities. The hotel is known for its comfortable and convenient accommodations.
Parking
AI-generatedThis hotel offers self-parking on-site, although it may be subject to charges. It is centrally located in Angra dos Reis, providing easy access to the port and other attractions. The hotel has a garden and offers complimentary breakfast.
Free Wi-Fi
Small
Dogs Stay Free
Room Types
Double or Twin RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
8.6
Very Good
Review Summaries
Summarized by AI
Location
Situated in the historic center of Angra dos Reis, Palace Hotel boasts an unbeatable location that guests consistently praise. It's ideally positioned close to the port, making it an excellent base for those looking to catch boats to the stunning Ilha Grande or embark on island tours. The hotel's proximity to various food establishments, banks, restaurants and shops ensures that everything guests might need is within easy reach.
The central location also places visitors near the main station where boats, schooners and speedboats depart, providing convenient options for exploring the area. Reviewers frequently highlight the hotel's exceptional value for money, combining comfortable rooms with excellent service. The staff is often described as friendly and efficient, enhancing the overall guest experience.
Guests appreciate the safe, central area, perfect for eating, shopping and enjoying the local culture. The exceptional cleanliness and the delicious, well-assorted breakfast further contribute to a satisfying stay. Overall, Palace Hotel offers an excellent blend of convenience, comfort and service, making it a standout choice for travelers exploring Angra dos Reis.
Breakfast
The breakfast experience at Palace Hotel receives high praise from guests with many highlighting its quality, variety and the attentive service provided by the staff. Words such as tasty, delicious and abundant frequently appear, suggesting that the breakfast not only satisfies but often exceeds expectations. Guests appreciate the wide range of options, including various breads, cakes and freshly made sweets. The breakfast is described as complete and very well-served with something akin to a banquet where one can find a little bit of everything.
Many compliments are directed toward the breakfast staff, who are noted for their attentiveness and prompt service. The atmosphere during breakfast is reportedly welcoming and enhanced by the location's scenic view of the city.
However, there are a few critiques. Some guests feel the breakfast area is too small and the fruit options are not sufficiently varied, sometimes exposed to mosquitoes. Despite these minor issues, the overall sentiment remains overwhelmingly positive with the breakfast often being described as wonderful, excellent and a highlight of the stay.
Rooms
Palace Hotel offers a mix of experiences when it comes to their rooms with a predominant focus on comfort and cleanliness. Despite consistent remarks about the small size of the rooms and bathrooms, guests frequently highlight the comfort of the beds and the overall coziness of the spaces. The rooms are praised for being very clean, well-organized and often newly renovated, presenting a clean, fragrant ambiance.
Several reviews note that the rooms are accurately depicted in photos, sometimes even more beautiful in person. The bathrooms, while occasionally small, are described as thoroughly sanitized and sometimes even described as huge. Daily cleaning and organization add to the positive aspects of the stay.
However, a few guests mentioned issues like ants and outdated facilities. There seems to be a disparity between room sizes as some rooms are praised for being spacious, while others are criticized for being smaller than expected.
Overall, despite the small room sizes, the hotel excels in providing a clean, comfortable and cozy stay for its guests with well-equipped facilities and newly furnished spaces.
Beds
The beds at Palace Hotel generally receive positive feedback for their comfort with many guests finding them large, comfortable and super soft. Several reviews highlight the beds as very good with comfortable beds and pillows contributing to a pleasant stay. However, there are a few mentions of the beds being either too soft or very hard, suggesting that preferences for mattress firmness may vary. Overall, the comfort of the beds at the Palace Hotel is well-regarded, making for a restful experience for most guests.
Cleanliness
Palace Hotel consistently impresses guests with its exceptional cleanliness, garnering frequent praise for its clean and well-organized spaces. The rooms and bathrooms are particularly noted for their immaculate condition, contributing to an overall sense of comfort. Many guests highlighted the impeccable cleanliness throughout the entire establishment, stating that everything, including the facilities, appeared brand new and well-maintained. Despite occasional lapses, such as finding an old pizza in the fridge or some sand, the general sentiment is that the hotel maintains high standards of hygiene and order. The diligent housekeeping staff ensures that rooms are cleaned and organized daily, further enhancing the positive experience for visitors.
Staff
The reviews of the Palace Hotel highlight that the staff consistently stands out for its exceptional service. Guests frequently describe the team as kind, helpful and very friendly. Attentiveness and politeness are recurrent themes with particular praise directed towards the reception staff. The employees are well-liked, known for their prompt, friendly service and always ready with helpful tips on tours and restaurants. Many guests note the excellent and attentive nature of the staff, singling out individuals like Leco for their outstanding outgoing and courteous demeanor. The owner also receives commendation for friendliness and attentiveness, further exemplifying the high standard of service. Whether it's helping with luggage or managing requests efficiently, the staff's willingness to go above and beyond leaves a lasting impression. The team's friendliness, attentiveness and excellent service are standout features that contribute significantly to the positive experiences of the guests.
Parking
The Palace Hotel features mixed reviews regarding its parking situation. While the hotel does not offer private parking, it has established a partnership with a nearby parking facility. This arrangement generally incurs an additional daily charge of 30 reais. Some guests found it easy to park directly in front of the hotel, although this option isn't guaranteed. A common concern mentioned was the inconvenience of the parking location with it being somewhat distant and necessitating extra charges. Additionally, the surrounding area was noted to feel insecure for parking by a few reviewers. Despite these challenges, the affiliated parking lot provides a viable solution for those needing a spot for their vehicle.
Family
Palace Hotel offers a family-friendly environment, perfectly suited for short, affordable stays. Its location is highly convenient, especially for those planning beach visits. The Ruby Suite comfortably accommodates a family of four, making it an ideal choice for parents with children. Families will find the atmosphere pleasant and the staff exceptionally kind and receptive to their needs. Guests often highlight the attentive and welcoming nature of the hotel's personnel, ensuring a warm and enjoyable experience for everyone. A stay at the Palace Hotel promises comfort, great service and a child-friendly setting.
FAQ
No, Palace Hotel doesn't have any pool.
No, a spa isn't available at Palace Hotel.
No, Palace Hotel doesn't allow dogs.
Yes, parking facilities are available at Palace Hotel.
