Aparecida, Rua Assad jose Bourabebi, 19-22.848418,-45.239548(Show on Map)
8.3
Very Good
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Pousada Santa Maria enjoys a prime location in a tranquil residential neighborhood, offering easy access to the Basilica of Our Lady Aparecida and other main tourist attractions. This serene environment, paired with nearby restaurants and amenities, makes it a highly favorable choice for travelers seeking both convenience and tranquility.
The breakfast experience at the inn generally receives positive feedback for its delicious, home-style options and attentive service. Guests appreciate the variety, even though there are minor criticisms regarding limited fruit options and occasional delays in replenishing items. Cleanliness enhances the breakfast atmosphere, making it a comforting start to the day for most visitors.
Room accommodations present a mixed experience, with guests appreciating the overall cleanliness and cozy atmosphere. The friendliness of the staff further enhances the stay. However, some visitors find the rooms small and experience issues with maintenance, such as inadequate amenities, musty odors, and insufficient temperature control. While beds vary in comfort, the spacious balconies and welcoming environment are well-received.
The inn's cleanliness is commendable, with well-maintained facilities contributing to a pleasant stay. Frequent compliments are given to the staff’s politeness and helpfulness, although isolated issues with moldy smells and towel quality have been noted.
The staff of Pousada Santa Maria shines as one of its greatest assets, receiving high praise for their friendliness, attentiveness, and exceptional hospitality. Guests specifically recognize team members like Gustavo and Érica for their outstanding service, which significantly enhances the overall guest experience.
The pool is an attractive feature, appreciated for its size and cleanliness, offering a family-friendly environment. Though some guests mentioned the lack of seating around the pool, it remains a favorite aspect for many.
Overall, while Pousada Santa Maria presents some room for improvement in certain areas, particularly related to room size and amenities, it stands out for its excellent location, friendly staff, and tranquil atmosphere, making it a popular choice among travelers.
Categories
Dog Friendly
This Pousada allows dogs of any size for no additional fee. Cats may also be allowed by request.
Dogs Stay Free
Parking
Located in Aparecida, this pousada features free private parking on site. Valet parking service is also available for added convenience.
Small
This inn is known for its warm and inviting atmosphere, creating a cozy experience. It features comfortable rooms and a relaxing environment.
Pool
Outdoor Pool
Outdoor Pool
Dogs Stay Free
Room Types
Quadruple RoomThis quadruple room has air conditioning.
Family Room (5 Adults)This family room features a barbecue, air conditioning and private pool.
Triple RoomThis triple room features a private pool, barbecue and air conditioning.
Family SuiteThe unit has 6 beds.
Guest Reviews
8.3
Very Good
Review Summaries
Location
Nestled in a tranquil, residential neighborhood, Pousada Santa Maria boasts an enviable location that is consistently praised by its guests. The inn is strategically positioned near the Basilica of Our Lady Aparecida, offering easy access to the main tourist attractions, making it an ideal choice for pilgrims and tourists alike. The peaceful street serves as a haven away from the bustling city life, providing a serene environment for rest and relaxation. Additionally, the location ensures convenient access to several nearby restaurants and amenities, contributing to its excellent cost-benefit appeal. The welcoming nature of this area complements the warm hospitality of the inn's staff, ensuring a pleasant stay for all visitors. With its fantastic proximity to both the cultural sights and the comforts of the city, Pousada Santa Maria truly stands out as a superb choice for travelers seeking both convenience and tranquility.
Breakfast
Breakfast at Pousada Santa Maria receives mixed reviews, though it generally leans towards a positive experience. Guests often praise the breakfast for its delicious taste and plentiful variety, noting the inclusion of options such as juices, coffee, milk, chocolate milk, and various treats. The breakfast is described by some as reminiscent of a comforting, home-style meal, with a cozy vibe likened to grandma's house. Service is also highlighted, with specific mention of attentive care making guests feel at home. Cleanliness is commended, contributing to an overall appealing breakfast atmosphere.
Nevertheless, some reviews point out areas for improvement. A few guests express dissatisfaction with limited fruit options and certain items not being replenished promptly. Issues like early closure at 9 AM and some disorganized elements are noted, impacting those with specific morning plans. Instances of stale products or pest issues were also mentioned, although these seem less common. Despite some shortcomings, the general consensus leans towards a satisfying breakfast experience enriched by variety and attentive service.
Rooms
Pousada Santa Maria presents a mixed experience when it comes to guest room accommodations. Many visitors appreciate the cleanliness, noting that the rooms and common areas maintain a very clean standard. The accommodations are described as comfortable and cozy, with a welcoming atmosphere that is enhanced by the friendliness and attentiveness of the staff. Some rooms offer a spacious experience, particularly for larger groups, and charming balconies add to the pleasant environment.
However, there are several concerns that guests have highlighted. Many rooms are perceived as small, sometimes feeling cramped when accommodating multiple beds or guests. This is frequently paired with complaints about inadequate amenities, such as the lack of hangers, tables, or minibars, and limited power outlets. The rooms suffer from issues like musty and moldy smells, with some experiencing pests and spider webs. Bathrooms stand out as being particularly tiny, with ventilation problems leading to unpleasant sewage odors.
Despite comfortable beds in some cases, others found them lacking, making the sleeping experience less than ideal. Additionally, the curtains' inability to block out sunlight results in rooms being too bright at night and in the early morning, affecting overall rest. Temperature control can also be an issue, with air conditioning sometimes not functioning effectively. Overall, while the Pousada offers a hospitable and clean environment, the room size and various maintenance issues may detract from the experience for some guests.
Beds
At Pousada Santa Maria, guest opinions on the bedding are mixed. Many guests were pleased with the clean rooms and found the beds to be comfortable, contributing positively to their stay. However, several reviews expressed dissatisfaction with the beds, particularly noting that they were hard and not comfortable enough for a restful sleep. Some guests mentioned issues with the mattress quality, such as uneven surfaces and springiness leading to discomfort. Though there are instances where guests appreciated the nice beds, the varied experiences suggest that bedding comfort may depend on individual preferences or specific rooms. Additionally, comments about small bed sizes and pillows that needed improvement indicate areas where guest experiences could be enhanced.
Cleanliness
Pousada Santa Maria presents itself as an inn with commendable cleanliness standards and well-maintained facilities. Guests frequently noted that the rooms and shared spaces, along with the pool, are kept in pristine condition, providing a welcoming environment. The property is described as both clean and organized, appealing to guests who value tidiness. Many appreciated the daily cleaning service, contributing to the overall positive experience. The politeness and helpfulness of the staff are consistent highlights in reviews, adding to the pleasant atmosphere. However, some concerns were raised regarding moldy smells in rooms and inconsistent towel quality. Issues such as dirty bed linen, poorly washed towels, and slippery outdoor flooring were occasionally mentioned. Despite these issues, the inn remains a popular choice for those seeking a clean and family-friendly stay.
Staff
Pousada Santa Maria's staff consistently receives high praise for their exceptional service and welcoming nature. The team is described as not only friendly and attentive but also incredibly helpful and polite. Guests frequently highlight the incredible hospitality provided by Gustavo and Érica, who leave a lasting impression with their attentive care and willingness to assist at every opportunity. The reception service receives commendations for its high quality, from the first greeting to the farewell. Visitors appreciate the courteous and welcoming demeanor of the entire staff, who are always ready to offer great tips and enhance the guest experience. The combination of great hosts, excellent service, and a friendly atmosphere ensures that guests feel well cared for throughout their stay.
Pool
Pousada Santa Maria's pool consistently stands out as a delightful feature of the hotel, often described as wonderful and an attraction in itself. Guests appreciate its good size, which allows children to have plenty of fun, making it an ideal spot for families. The pool is noted for being clean and well-maintained, contributing to the pleasant environment of the Pousada. Despite its positive reviews, there are a few areas for improvement, as some guests noted a lack of chairs or places to put belongings around the pool area. Overall, the pool adds significant value to the guest experience, offering a relaxing escape in the heart of the accommodation.
FAQ
Yes, Pousada Santa Maria has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Pousada Santa Maria.
Yes, Pousada Santa Maria welcomes dogs.
Yes, parking facilities are available at Pousada Santa Maria.
