The New Orleans Hotel in Arrowtown emerges as a charming and conveniently located option for travelers seeking an enriching experience in a historic setting. Situated at the heart of Arrowtown, this centrally-located hotel is perfectly positioned for guests to explore local attractions and even offers easy access to Queenstown, just a short drive away. The hotel's vibrant atmosphere is complemented by its on-site pub, which provides a jovial environment ideal for unwinding.
Dining at the New Orleans Hotel is a highlight for many guests, with a menu that encompasses a delightful blend of traditional pub fare and Asian-inspired dishes, winning praise for both taste and value. Dinner is especially noted for succulent specialties like lamb shanks and roast dinners, served in a warmly inviting atmosphere enhanced by attentive and friendly staff. The dining experience extends to breakfast, with the availability of diverse and high-quality options, though occasional inconsistencies in service have been observed.
Guest feedback reflects mixed experiences regarding room accommodations, which are clean and comfortable but somewhat dated. Despite some minor wear and feedback on noise levels, the rooms are well equipped for a budget-friendly stay with good heating and cozy bedding, which many guests appreciate for a restful night. Cleanliness is generally maintained, with crisp linens and spotless bathroom facilities providing a tidy retreat for visitors.
The staff at the New Orleans Hotel are recognized for their friendliness and commitment to customer service, often going above and beyond to ensure a positive experience for guests. Their warm welcome and readiness to assist significantly enhance the overall stay, contributing to the hotel's reputation as a welcoming place in the charming town of Arrowtown.
Overall, the New Orleans Hotel offers a valuable combination of location, comfort, and attentive service, appealing to travelers prioritizing affordability and convenience in their exploration of this picturesque region.
Categories
Golf
The New Orleans Hotel in Arrowtown is conveniently located just a 3-minute drive from Millbrook Resort Golf Course and a 4-minute drive from Arrowtown Golf Course. It provides excellent access to multiple top golf courses in the region.
Ski
The hotel is in a great location near ski fields and offers comfortable accommodation. It is a 23-minute drive from Coronet Peak Ski Area.
Family
Cheap
Accessible
Small
Room Types
Double RoomThis heated room is just a short walk down to the river. It includes a cable TV with 40 channels, a refrigerator, an electric kettle, and ironing facilities. It also has a private bathroom with a hairdryer.
Superior Double RoomSituated on the upper level of the hotel, this room has an en suite bathroom.
This room features river and mountain views. It includes cable TV with 40 channels, a refrigerator, an electric kettle and ironing facilities. It has a private bathroom with a hairdryer.
ApartmentFeaturing a private entrance, this apartment comprises 1 living room, 2 separate bedrooms and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with an inner courtyard view, this apartment also provides a seating area and a flat-screen TV with streaming services. The unit offers 2 beds.
Guest Reviews
7.3
Good
Review Summaries
Location
Nestled in the heart of the charming and historic Arrowtown, the New Orleans Hotel boasts an enviable location that consistently delights its guests. Positioned right in the middle of town, the hotel provides effortless access to Arrowtown's unique attractions, making it an ideal base for exploration. Surrounded by shops, bars, and restaurants on the main street, visitors can enjoy the rich offerings of the town without venturing far. The ease of access to Queenstown, just a 15-minute drive away, further enhances the hotel's appeal, allowing guests to explore a wider range of scenic destinations in the region.
This centrally located gem not only offers spectacular views from certain vantage points but also the convenience of free parking close by. The inclusion of a lively pub area on-site ensures a buzzing atmosphere, perfect for unwinding after a day of adventures. The hotel's surroundings, as peaceful at night as they are vibrant during the day, pleasantly complement the comfort provided within. With its unbeatable location and reasonable pricing, the New Orleans Hotel serves as a perfect pied-à-terre for travelers eager to immerse themselves in the beauty and history of Arrowtown.
Breakfast
At the New Orleans Hotel, breakfast experiences vary significantly according to guest reviews. On the positive side, many guests appreciate the range of breakfast options available, highlighting dishes such as a standout Salmon hash inspired by Lisbon's culinary scene. Breakfast is often praised for its quality, with some visitors having easy access to the breakfast areas from their rooms.
However, potential guests should be aware of some inconsistencies. Several reviews mention that breakfast was not available, sometimes due to staffing issues or other logistical challenges, leaving some guests to seek alternatives elsewhere, such as a nearby bakery cafe that garnered positive comments. It's worth noting there were instances where breakfast was advertised but ultimately not provided, a point of disappointment for some. Despite these hiccups, the hotel staff, including the professional and attentive manager, have responded to concerns constructively, at times offering complimentary breakfast to rectify misunderstandings. Overall, while some guests have enjoyed a delightful breakfast experience, there is room for improvement in consistency and communication regarding breakfast availability.
Dinner
Nestled in an amazing location, New Orleans Hotel delights guests with its exceptional dining experience. The menu offers a mouthwatering array of dishes, from traditional pub grub to delightful Asian options, ensuring a generous and satisfying meal for every palate. Diners are greeted with smiles from friendly staff who enhance the enjoyable atmosphere of the hotel and its pub area, making the evening memorable as guests mingle with locals, sometimes sharing in the excitement of a live rugby game.
Whether choosing to enjoy breakfast or dinner, the restaurant consistently impresses with its delicious offerings, earning praise for both value and taste. Highlights include succulent lamb shanks and mash, and a roast that stands out as one of the best meals experienced away from home. The dining room's ambience further enhances the culinary journey, with opinions on the fires and atmosphere aligning with the high praise for the food itself.
Guests also appreciate the convenience of other dining options nearby, but remain drawn to the hotel's lovely restaurant for good food paired with a warm and inviting setting. Whether settling in for a quiet meal or enjoying the vibrant bar area, visitors to New Orleans Hotel relish the combination of great meals, friendly service, and a memorable dining experience.
Rooms
When visiting the New Orleans Hotel, prospective guests can expect a mixed experience with the rooms. The charm of this heritage building comes with its quirks, with rooms that are described as slightly outdated but generally clean and tidy. Many guests appreciated the comfortable beds and pillows, contributing to a good night's sleep. Spaciousness varies, but several visitors noted the adequacy and functionality of their accommodations. The rooms typically come equipped with all necessary basic provisions, proving satisfactory for those looking for a budget-friendly stay.
However, there are areas in need of improvement. Some rooms appear to suffer from wear and tear, with several guests remarking on dated decor and stained carpets. Service can be inconsistent, with reports of rooms not being refreshed over a multi-night stay. Additionally, noise disturbances are noted from nearby air conditioning units and other mechanical sounds.
Despite these drawbacks, the warmth and comfort levels were praised, thanks to the good heating and cleanliness that many found to deliver value for money. Moreover, the beneficial location in Arrowtown provides easy access to local attractions, rounding off a stay that falls somewhere between simplicity and convenience. Overall, the New Orleans Hotel offers a pragmatic choice for travelers prioritizing affordability and location over luxury.
Beds
The beds at the New Orleans Hotel receive varied feedback from guests, but overall, there's a strong inclination towards comfort. Many guests highlight the softness and comfort of the mattresses, often describing them as lovely and very comfortable. Cleanliness is frequently mentioned, with several noting that the beds, along with the rooms, are well-maintained and provide a warm and cosy experience throughout the night. The complimentary linen also receives positive remarks, adding to the overall comfort of the stay. However, there are some areas for improvement; a few reviews mention issues with mattress firmness and non-functional electric blankets. While some guests express dissatisfaction with the quality of the pillows and blankets, the general consensus leans towards a pleasant sleeping experience for many visitors at the hotel.
Cleanliness
The New Orleans Hotel offers a mixed experience in terms of cleanliness, with a strong emphasis on positive aspects reflected in several guest reviews. Many guests have described their rooms as clean, tidy, and comfortable, highlighting features such as lovely and crisp bed linens and sparkling towels and bathroom fixtures. The apartment-style rooms are noted for being clean, providing a strong appeal for those seeking a neat environment. Guests frequently appreciate the spotless condition of their accommodations, with comments indicating rooms were well-maintained and tidy. Moreover, the hotel's heating provision adds to the comfort factor, making it a pleasant stay.
However, opinions on cleanliness do vary, with some guests citing concerns about specific issues such as dirty carpets, dust, and inadequate cleaning standards in certain areas of the hotel. Despite these critiques, the overall consensus indicates that the New Orleans Hotel generally maintains a satisfactory level of cleanliness, making it an attractive choice for those prioritizing tidy accommodations in a convenient location.
Staff
The New Orleans Hotel in Arrowtown appears to boast an impressive reputation when it comes to their team, consistently praised for their friendliness and helpfulness. Guests have repeatedly highlighted the warmth of the welcome they received, noting that the staff made them feel very welcome from the start of their stay. The bar area's staff is especially praised, noted for both their personable approach and the quality of food served. Management and service staff alike are often described as great, polite, and outstanding, contributing significantly to the overall experience. Although there were isolated instances where guests felt staff prioritizing pub patrons or a lack of helpfulness during checkout, the overwhelming majority of reviews commend the team for their attentiveness and readiness to assist. The staff's proactive approach, such as quickly resolving issues and accommodating requests, leaves a lasting impression on visitors. Overall, the people at New Orleans Hotel stand out as a key highlight, contributing positively to the favorable guest experience in the heart of Arrowtown's historic area.
FAQ
No, New Orleans Hotel doesn't have any pool.
No, a spa isn't available at New Orleans Hotel.
No, New Orleans Hotel doesn't allow dogs.
No, parking facilities aren't available at New Orleans Hotel.
