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Giotto Hotel & Spa

Assisi , Via Fontebella 41 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGiotto Hotel & Spa is a centrally located hotel in Assisi that offers guests a comfortable stay in lovely rooms that are both silent and clean. The staff are exceptional, always providing courteous service to match the excellent location. The breakfast receives mixed reviews, but the variety and abundance of food is satisfactory. The hotel's restaurant is described as good, though opinions on its value and organization vary. The hotel offers a range of room types with some needing improvements but others offering beautiful views and luxurious amenities. The staff is consistently praised as friendly, helpful and competent. The spa experience is hit or miss with some describing it as wonderful and others finding it impractical with limited availability and questionable cleanliness. The parking service is convenient and easy to access. The bed comfort seemed to be hit or miss. The hotel's four-star rating receives mixed reviews with some guests praising the hotel as superb and beautiful, while others have expressed disappointment with the quality of the rooms, facilities and management.
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Categories

Hotel with EV Charging Stations

Hotel with Rooms With Jacuzzi / Hot-tub

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Size of the spa facilities: Indoor area: 120 m² (1292 ft²) Outdoor area: 200 m² (2153 ft²)

Spa facilities:

Indoor pool(s) - Number: 1

Heated pool(s) - Number: 1

Private massage and treatment room(s) - Number: 1

Sauna(s) - Number: 1

Steam room(s) / Hammam(s) - Number: 1

Solarium(s) - Number: 1

Hot tub(s) / Jacuzzi(s) - Number: 1

Relaxation Room(s) - Number: 1

Artificial waterfall(s) - Number: 1

Sun loungers

Spa facilities opening hours: 24 hours

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

Double or Twin Room with View Refurbished in 2009, this room overlooks the valley.

Triple Room with View Refurbished in 2009, this room overlooks the valley.

Double or Twin Room This air-conditioned room features satellite TV and a minibar. The private bathroom includes free toiletries.

Single Room This air-conditioned room features satellite TV and a minibar. The private bathroom includes free toiletries.

Junior Suite Large suite with lounge, 2 flat-screen TVs and a view of the valley.

Luxury Double Room Mixes classic and modern design, with golden wash basin and 40m² terrace overlooking the valley.

Suite with Hot Tub Luxury suite with plenty of space and with valley views.

Presidential Suite Romantic suite with four-poster bed, wood floors, golden wash basin, and large terrace for dinner.

Suite with Terrace This air-conditioned suite comes with a terrace with views of an Umbrian valley, 2 satellite flat-screen TVs, a minibar and a seating area. It has 2 bathrooms, and includes a hairdryer and bathrobe.

Double or Twin Room with Spa Access This room includes: - buffet breakfast - access to the Ishtar SPA Club with included Ishtar KIT (towels, slippers and bathrobes) - free minibar - free WiFi

Single Room with Valley View Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views. The unit has 1 bed.

Quadruple Room with Valley View Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as garden views.

Triple Room The triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit offers 2 beds.

Quadruple Room Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as a quiet street view. The unit has 3 beds.

Family Suite Featuring a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit offers 3 beds.

About Giotto Hotel & Spa

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Guest Reviews

8.3

Very Good

Location

Located in the heart of Assisi, Giotto Hotel & Spa offers its guests an exceptional location to explore this charming and spiritual town. With its central and convenient position, you are just steps away from the major sites, including the Basilica San Francesco and the town square. The hotel provides a spectacular view over the valley and offers a comfortable stay in lovely rooms that are both silent and clean. Whether you want to start discovering Umbria or explore the wonders of Assisi, this hotel is perfectly located for your needs. The staff are exceptional, always providing courteous service to match the excellent location. With its proximity to the main attractions, good value and delicious food, Giotto Hotel & Spa is definitely the perfect choice for your stay in Assisi.

Breakfast

The breakfast at Giotto Hotel & Spa receives mixed reviews from guests. While some describe it as exceptional and recommend the restaurant, others feel it falls short of expectations and is more suited to those without dietary restrictions. However, many agree that the variety and abundance of food is satisfactory with fresh fruit, juices, eggs, pastries and more on offer. Some also praised the terrace or stone breakfast area with stunning views. The service is generally friendly but could be more attentive for the high cost. Overall, the breakfast is a nice feature of the hotel, but improvements could be made.

Dinner

Guests have mixed reviews on the dinner experience at Giotto Hotel & Spa. While some describe it as truly excellent and not to be missed, others complain about the long wait times and disorganization. The quality of food is generally praised with many enjoying the traditional Umbrian cuisine paired with fine local wines. However, there are complaints about the limited vegetarian options and some guests feel that the prices are too high, especially for items like a bottle of Prosecco and fruit. Those who have dined at the restaurant multiple times generally have positive things to say about their experiences. The hotel's bar service is consistently praised as excellent, as is the buffet breakfast. Overall, the hotel's restaurant is described as good, though opinions on its value and organization vary.

Rooms

The Giotto Hotel & Spa offers a variety of rooms with mixed reviews from guests. While some guests raved about the stunning views and elegant suites, others found the rooms lacking with outdated furniture and small sizes. Some guests complained about issues with the bathrooms and plumbing and others noted that the rooms could benefit from updates or repairs. However, guests did praise the cleanliness of the rooms and the attentive staff. Overall, the hotel offers a range of room types with some needing improvements but others offering beautiful views and luxurious amenities.

Beds

The beds at Giotto Hotel & Spa received mixed reviews from guests. Some found the mattresses too soft or uncomfortable, while others praised the impeccable bedding and even the comfortable baby cot. However, there were complaints about the lack of a mattress protector, making the beds less hygienic. Additionally, some guests were not pleased with the fact that double beds were actually two single mattresses put together, resulting in an uncomfortable and inconvenient gap in the middle. In some cases, guests were disappointed with the quality of the beds given the high price they paid for their suite. Overall, the bed comfort seemed to be hit or miss at Giotto Hotel & Spa.

Cleanliness

The reviews about the cleanliness of Giotto Hotel & Spa are mixed. While some guests complimented the excellent cleanliness, others found the bathrooms to be of poor quality and smelly. A few guests reported that the rooms were cleaned well every day, while others found that the cleaning was done in a hurry and the toiletries weren't replaced daily. Some guests were disappointed with the noise from the corridor, while others praised the silence. Some mentioned that the hotel needs to improve the finishings and cleanliness levels. However, the majority of the guests appreciated the location, elegant ambiance and friendly staff. The spa cleanliness needs improvement and some outdoor furniture was found to be dirty, but this was compensated for by the excellent service provided by the staff.

Staff

If you're looking for a hotel with great service, consider Giotto Hotel & Spa. Guests consistently praise the cordiality and kindness of the staff with many singling out individual employees for special mention. Some reviewers mention less friendly staff members, but even in those cases, the rest of the staff made up for it. The hotel's excellent location in the heart of Assisi is another plus and the on-site restaurant and spa are also highly regarded. If you have any special requests or needs, the staff is always happy to help with a smile on their faces. Whether it's the bellboy, restaurant staff or receptionists, guests consistently describe the staff as friendly, helpful and competent. Overall, guests say that the staff at Giotto Hotel & Spa make them feel well taken care of and welcome.

Spa

The Giotto Hotel & Spa offers a spa experience that seems to be hit or miss, according to guest reviews. Some describe the spa as wonderful, very nice and beautiful, complete with a variety of amenities like jacuzzi tubs, emotional showers and saunas. Others, however, report that the spa is small and impractical with limited availability and questionable cleanliness. Some guests were disappointed to find that the spa was not included in the price and required extra payment, while others noted that booking ahead of time was necessary to ensure availability. Despite these inconsistencies, the hotel's spa services are described by some as high-quality and accommodating.

Parking

The Giotto Hotel & Spa, located in the heart of Assisi, offers a parking service for guests, although it comes at an extra cost. However, many guests found it very convenient and easy to access, especially considering the central location of the hotel. The parking service itself was described as top-quality and some guests even praised the staff for their kindness and helpfulness with their cars and luggage. Some guests suggested booking beforehand, as the hotel's own parking space is limited and can be a bit pricey. Others recommended taking advantage of the hotel's agreement with a nearby parking garage for a lower fee. Overall, guests agreed that the location, amenities and helpfulness of the staff made the Giotto Hotel & Spa an excellent choice for a stay in Assisi.

4 Star

The Giotto Hotel & Spa has received mixed reviews regarding its four-star rating, facilities and services. While some guests have praised the hotel as superb and beautiful, others have expressed disappointment with the quality of the rooms, facilities and management with some saying that it feels more like a two-star hotel. Some guests have noted that the bathroom and rooms were not up to the standard expected of a four-star hotel with peeling walls and used soap left in the shower. However, others have appreciated the hotel's location, which they found to be good. Some have complained about the price of the suite, considering its size and cleanliness, while one guest received a room in a dependency adjacent to the hotel, which they found to be outdated and in need of renovation. Breakfast was average for a four-star hotel.

No, Giotto Hotel & Spa doesn't have any pool.

Yes, a spa is available at Giotto Hotel & Spa. For more information, read the answers to the Spa questionnaire

Yes, Giotto Hotel & Spa welcomes dogs.

Yes, parking facilities are available at Giotto Hotel & Spa.

No, Giotto Hotel & Spa doesn't have a gym.

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