Hotel Il Palazzo

Assisi , , Via San Francesco 8 (Show on Map)
9.2
Excellent


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Summary of reviewsHotel Il Palazzo in Assisi garners high praise from travelers for a multitude of reasons, making it a standout choice for a memorable stay. Nestled in the heart of Assisi's historic center, the hotel's exceptional location offers guests seamless access to key attractions such as the Basilica of San Francesco, the Cathedral and other notable landmarks. Its central placement on the main street between the San Francesco and Santa Chiara churches allows for effortless exploration on foot. Guests revel in breathtaking views of the surrounding valley and enjoy the serene ambiance that Assisi offers.

The hotel's meticulously restored historic building masterfully blends old-world charm with modern amenities, contributing to its excellent quality. The interiors are tastefully decorated, featuring spacious, clean and comfortable rooms with stunning views of the Val d'Orcia and Umbrian countryside. Whether it's the elegantly furnished rooms with historical touches or the high standard of cleanliness, guests consistently commend the immaculate condition of the hotel, underlining the attention to detail, cleanliness and comfort.

Hotel Il Palazzo’s breakfast service is another highlight, frequently described as superb, excellent, generous and delicious. Despite adjustments due to COVID-19, the breakfast remains well-organized and maintains a high standard with a varied selection catering to different dietary needs, including gluten-free and vegan options. Complementing breakfast, the hotel’s dining recommendations contribute to an exceptional culinary experience with guests often enjoying some of their best meals based on staff suggestions.

The hotel's dedicated staff consistently receive accolades for their friendliness, professionalism and helpfulness. The reception team, including named staff members like Martina, Michele and Luca, are particularly noted for their exceptional customer service, going out of their way to meet guest needs and provide valuable local information.

Family travelers find Hotel Il Palazzo exceptionally accommodating with spacious and comfortable rooms that easily fit families. A separate play area for kids adds to the family-friendly atmosphere, making it a popular choice for those traveling with children.

The overall Wi-Fi experience is largely positive with most guests finding it reliable and strong, enhancing the comfort during their stay. Although some minor issues with coverage were noted, particularly in specific rooms, the majority of reviews reflect satisfaction with the connectivity.

Hotel Il Palazzo, rated as a three-star establishment, often exceeds expectations, delivering a quality of service and amenities closer to that of a four-star or even five-star hotel. The hotel's blend of historical essence and modern comfort, combined with its exceptional location, superb dining recommendations and welcoming staff, make it an outstanding choice for travelers. Whether for families, couples or solo visitors, Hotel Il Palazzo offers a comprehensive and delightful stay in the heart of Assisi.
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Categories
Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Business Hotel

Accessible Hotel

Small Hotel

3-Star Hotel

Room Types
Double or Twin Room En suite room offering free Wi-Fi. Please specify your preferred bed-type.

Superior Double or Twin Room Large, en suite room offering free Wi-Fi and air-conditioning. With views of the Umbrian Valley. Please specify your preferred bed-type.

Suite Large suite with frescoed, vaulted ceilings of the 18th century. Offers free Wi-Fi and views of the Umbrian Valley.

Single Room En suite room offering free Wi-Fi.

Triple Room with View En suite room offering free Wi-Fi.

Guest Reviews
9.2
Excellent
Location
Hotel Il Palazzo in Assisi shines as a top choice for travelers due to its exceptional location. Nestled in the heart of the historic center, the hotel provides guests with easy access to all of Assisi's major attractions, including the Basilica of San Francesco, the Cathedral and numerous tourist spots. This central position allows for effortless exploration of the city on foot, making it ideal for sightseeing enthusiasts.

Guests frequently mention the convenience of being situated just a few steps away from the Basilica of San Francesco and other key landmarks. The hotel's placement on the main street between San Francesco and Santa Chiara churches adds to its strategic appeal. Furthermore, the breathtaking views of the valley below and the serene ambiance of Assisi enhance the overall experience.

The hotel's beautifully restored historic building and modern amenities receive consistent praise, affirming its excellent quality. The friendly and helpful staff, along with the cleanliness of the property, contribute to a very positive stay. Additionally, guests appreciate the proximity to public parking, making it easy for those arriving by car.

Whether staying for a short visit or an extended exploration of Assisi, Hotel Il Palazzo's prime location, exceptional facilities and welcoming atmosphere make it an outstanding choice for travelers aiming to immerse themselves in the rich history and beauty of the city.

Breakfast
Hotel Il Palazzo's breakfast service consistently receives high marks from guests, reflecting a high level of satisfaction. The breakfast is described with terms such as "superb," "excellent," "generous," "delicious," and "amazing." Many guests appreciated the varied selection, highlighting the availability of both sweet and savory options, homemade pastries, fresh juices and quality baked goods. The breakfast also caters to specific dietary needs, including gluten-free and vegan options.

Despite the absence of a buffet due to COVID-19 precautions, the breakfast service is well-organized with scheduled reservations and servings directly at the table. This adaptive approach has been praised for maintaining a high standard despite the limitations. Additionally, the helpful and courteous staff contribute positively to the breakfast experience, ensuring guests feel well-attended.

Some comments note a limited range of options and occasional quality discrepancies, such as the use of frozen cakes and lack of fresh juice. However, these criticisms are in the minority compared to the overwhelmingly positive feedback. Overall, the breakfast at Hotel Il Palazzo is viewed as a strong feature of the stay, offering good value and contributing to the overall enjoyable experience at the hotel.

Dinner
Hotel Il Palazzo offers a fantastic dining experience both on-site and in the surrounding area. Guests frequently recommend the hotel for its excellent restaurant options and commend the staff for proactively providing top-notch dinner recommendations. Many visitors note the delicious meals they enjoyed, often highlighting specific eateries, such as the Chinese Rose restaurant and mentioning that some of their best meals in Italy were thanks to the hotel's suggestions. Additionally, the staff's assistance with dinner reservations and organizing taxis is frequently praised, ensuring a comfortable and enjoyable dining experience. The proximity to very good restaurants nearby also adds to the overall convenience and appeal of staying at Hotel Il Palazzo.

Rooms
Hotel Il Palazzo offers an exceptional stay with rooms that guests frequently describe as spacious, clean and tastefully furnished. Renowned for their incredible views, many rooms overlook the picturesque landscapes of Val d'Orcia and the Umbrian countryside, offering a breathtaking panorama. The hotel's design blends modern comforts with elegant decor, featuring comfortable beds, quality linens and ample amenities.

Guests appreciate the thoughtful layout and generous size of the rooms, often highlighting the bright and inviting atmosphere. Modern touches, such as effective air conditioning and powerful showers, enhance the comfort level. The well-maintained condition of the rooms and impeccable cleaning services are consistent points of praise.

Several rooms have unique features like painted ceilings or rustic wooden beams, adding a touch of historical charm to the modern facilities. The hotel’s strategic central location, close to major attractions like the Basilica of San Francesco, also makes it a favorable choice for visitors.

Despite a few mentions of small or occasionally dark rooms, the overall sentiment is overwhelmingly positive, emphasizing spaciousness, cleanliness and comfort. The welcoming staff and high standard of service further ensure a pleasurable stay. Hotel Il Palazzo promises a balance of aesthetic appeal and functionality, making it a highly recommended destination.

Beds
Hotel Il Palazzo stands out for its exceptional sleep experience with guests repeatedly praising the very comfortable and super comfy beds. The mattresses are noted for providing excellent sleep quality, ensuring a restful night's sleep. Many reviewers highlight the presence of USB outlets on each bed, making it convenient for charging devices.

Guests have appreciated the spaciousness and comfort of the king-sized beds, often describing them as large and luxurious, accompanied by very good quality bedding and linens. The comforters and pillows have also received positive remarks, contributing to the overall coziness of the sleeping arrangements.

Although a few reviews mention signs of wear on the bedspreads or issues with the double beds made with two separate mattresses, these are outweighed by the numerous compliments on the cleanliness and comfort of the beds.

Overall, the combination of comfortable bedding, well-equipped rooms and the added convenience of modern amenities such as USB outlets, make for a highly satisfactory sleep experience at Hotel Il Palazzo.

Cleanliness
Hotel Il Palazzo is highly praised for its exceptional cleanliness with numerous guests emphasizing the immaculate condition of the rooms and facilities. Reviews consistently mention that the hotel is clean and well-maintained with some highlighting the modern and well-decorated interiors. Many guests noted the spotlessly clean rooms and bathrooms, describing them as both comfortable and welcoming. The hotel is also recognized for its fresh and clean atmosphere, which contributes to a pleasant stay. Despite a few minor issues such as occasional dust and the need for more towels, the overall impression is one of superb cleanliness and attention to detail. Both indoor and outdoor areas are kept in pristine condition and the well-cared-for environment is frequently commended. The combination of cleanliness with modern, beautifully designed spaces makes Hotel Il Palazzo a standout choice for travelers seeking a neat and comfortable accommodation.

Staff
At Hotel Il Palazzo, guests consistently praise the staff, noting their friendliness, helpfulness and professionalism. The reception team, including named staff such as Martina, Michele and Luca, is frequently commended for their excellent customer service and attentiveness. Guests describe the staff as extremely accommodating, often going out of their way to meet visitors' needs and provide valuable information about the local area, including restaurant recommendations and navigation tips. The staff's proficiency in English and welcoming demeanor contribute to a comfortable and enjoyable stay. Additionally, their courteous and efficient service, paired with a high level of coordination and professionalism, significantly enhances the overall guest experience.

Wi-Fi
The Wi-Fi at Hotel Il Palazzo is generally reliable and well-regarded by guests, who frequently describe it as strong, good and excellent. Many guests found the Wi-Fi to work well, contributing to their overall comfort during their stay. However, there are occasional reports of weaker signals in some areas, such as specific rooms where the Wi-Fi does not reach and issues with connectivity inside rooms while it works outside. Despite these few drawbacks, the consensus on the Wi-Fi is largely positive.

Family
Hotel Il Palazzo is widely commended for being exceptionally family and child-friendly. Guests consistently highlight the hotel as a welcoming and accommodating environment for families. The rooms are described as very comfortable, easily fitting two adults, which suggests ample space for a family stay. Staff are particularly noted for their helpfulness with activities for children, ensuring that the young ones are entertained and engaged.

The hotel also features a separate play area for small kids, providing a dedicated space for children to play and parents to relax. Reviews frequently mention the personalized and friendly nature of the hotel, making it a cozy and personable establishment. Overall, Hotel Il Palazzo stands out as an excellent choice for families, offering beautiful, comfortable and accommodating services tailored to create a pleasant stay for both adults and children alike.

3 Star
Hotel Il Palazzo in Assisi offers a charming accommodation experience that surpasses typical expectations for a three-star rating. While some reviews note its similarity to other Italian hotels, many guests highlight its exceptional quality and superior ambiance. The hotel is praised for its cleanliness, helpful staff and central location, making it an ideal choice for visitors.

Guests frequently expressed that the hotel feels more like a four-star establishment, sometimes even a five-star in terms of service and amenities. The welcoming atmosphere, elegant furnishings and uniquely designed rooms contribute to its superior reputation. Praised for delivering excellent value for money, Hotel Il Palazzo stands out with its home-like coziness and high-quality breakfast.

Overall, Hotel Il Palazzo deserves recognition for exceeding the typical standards of a three-star hotel, providing an experience that many find equal to or better than higher-rated establishments.

Accessible
Hotel Il Palazzo in Assisi presents a blend of accessibility features, particularly favorable for guests with disabilities. The hotel boasts an accessible entry and elevator access to its well-appointed rooms, ensuring ease of movement within the property. Additionally, public transport options and nearby public parking enhance its accessibility. Free parking is available within a short walk, making it convenient to reach the hotel.

Despite these positives, there are challenges related to car access. Narrow, crowded streets can complicate driving, particularly during tourist peak times and parking isn't available right at the hotel. Loading and unloading require navigating these bustling streets. Although public parking is quite close, the actual walk might be cumbersome with multiple pieces of luggage.

The hotel's central location in Assisi makes it an excellent base for exploring the city with numerous attractions and dining options in close proximity. While the rooms equipped for disabled guests are accommodating, some minor issues with bathroom facilities were noted.

Overall, Hotel Il Palazzo offers strong general accessibility, particularly through public transport and nearby parking facilities, but prospective guests should be prepared for some challenges if they plan to arrive by car.

Historic
Hotel Il Palazzo stands proudly in the historic center of Assisi, embodying a harmonious blend of old-world charm and modern amenities. The hotel is housed in a meticulously restored stone palace, a testament to its medieval origins. Internally, it has been beautifully rehabilitated and updated to provide comfortable and contemporary accommodations while preserving its historical essence.

Guests are captivated by the hotel's ability to merge the past with the present, offering a charming ambiance that harkens back to older eras. The remodeled palazzo masterfully integrates historic features with modern touches, ensuring a fresh and clean feel. The hotel amenities thoughtfully highlight local history, adding to the authentic experience.

Set amid the medieval streets and historic structures of Assisi, the hotel offers a serene and peaceful retreat. Its location is praised for being central, allowing easy access to the spectacular historical sights of the town. Despite the ancient setting, visitors consistently find the renovated palace beautiful and comfortable, appreciating the unique union between heritage and contemporary comfort.

In sum, Hotel Il Palazzo provides a perfect gateway for those looking to immerse themselves in both the historical and modern aspects of Assisi, offering a delightful stay in a fascinating heritage building.


No, Hotel Il Palazzo doesn't have any pool.

No, a spa isn't available at Hotel Il Palazzo.

No, Hotel Il Palazzo doesn't allow dogs.

No, parking facilities aren't available at Hotel Il Palazzo.

No, Hotel Il Palazzo doesn't have a gym.

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