Акку
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe hotel 'Акку' in Astana is frequently commended for its prime location, which offers picturesque waterfront views and convenient access to central attractions, parks, transportation links and a host of nearby amenities. Guests appreciate the serene yet accessible environment, making it an ideal base for exploring the city.
Rooms at 'Акку' are highlighted for being clean, bright and spacious, often described as offering excellent value for money. They come well-equipped with essential amenities like a kettle, cups and a mini fridge and the semi-suite rooms are especially noted for their generous space and dual bathrooms. The overall cleanliness of the hotel is a standout feature, consistently receiving positive remarks and contributing to a warm and welcoming atmosphere.
The staff at 'Акку' are generally seen as polite, friendly and helpful with particular shout-outs to reception and restaurant employees like Anastasia. Although there are occasional comments about unfriendly encounters, the prevailing impression is one of commendable hospitality that enhances the guest experience.
Beds at the hotel are lauded for their comfort, providing guests with a supportive and pleasant sleeping experience despite a few isolated issues. Lastly, the breakfast situation presents a mixed picture: while the quality of the food and the fruit selection receive praise, there are some criticisms regarding its modest offerings and the additional costs for certain items.
In summary, 'Акку' offers a compelling stay with its prime location, spacious and clean rooms, friendly staff and comfortable beds. While improvements could be made in the breakfast service, the overall experience remains highly positive for most guests.
Categories
Rooms at 'Акку' are highlighted for being clean, bright and spacious, often described as offering excellent value for money. They come well-equipped with essential amenities like a kettle, cups and a mini fridge and the semi-suite rooms are especially noted for their generous space and dual bathrooms. The overall cleanliness of the hotel is a standout feature, consistently receiving positive remarks and contributing to a warm and welcoming atmosphere.
The staff at 'Акку' are generally seen as polite, friendly and helpful with particular shout-outs to reception and restaurant employees like Anastasia. Although there are occasional comments about unfriendly encounters, the prevailing impression is one of commendable hospitality that enhances the guest experience.
Beds at the hotel are lauded for their comfort, providing guests with a supportive and pleasant sleeping experience despite a few isolated issues. Lastly, the breakfast situation presents a mixed picture: while the quality of the food and the fruit selection receive praise, there are some criticisms regarding its modest offerings and the additional costs for certain items.
In summary, 'Акку' offers a compelling stay with its prime location, spacious and clean rooms, friendly staff and comfortable beds. While improvements could be made in the breakfast service, the overall experience remains highly positive for most guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The hotel Акку boasts a superb location that has been highly praised by guests. It is conveniently situated near the waterfront, offering picturesque views and easy access to walking paths. The property is centrally located, providing excellent opportunities to explore Astana. Guests appreciate its proximity to transport links, making it simple to reach various points in the city. The quiet yet accessible setting near the river, combined with nearby stops and central attractions, creates a pleasant and tranquil atmosphere.
Visitors love the well-developed infrastructure surrounding Акку with a park, supermarket, shops and numerous cafes and dining options within walking distance. Additionally, the hotel is located at the junction of the left and right banks of Astana, making it an ideal base for exploring different parts of the city. The area around the hotel is described as a quiet corner within a pleasant district, ensuring a serene stay while remaining close to the vibrant city life. Overall, the exceptional and convenient location of Акку makes it an attractive choice for travelers seeking to experience the best of Astana.
The breakfast experience at 'Акку' hotel is a mixed bag with guests generally appreciating the quality of the food but noting several areas for improvement. Many reviews highlight the breakfast as wonderful, delicious and tasty with some praising the excellent and huge selection of fruits. However, there are consistent comments about the breakfast being modest, weak and not living up to expectations. Guests mention the absence of a buffet and note that breakfast is often paid separately, which adds to the overall expense. Some reviews pointed out minor portions and an unbalanced menu with options like scrambled eggs or porridge available for an additional fee. While the hotel itself is described as always perfect, the breakfast offering seems to fall short for some, marked by simplicity and occasional disappointments.
Nestled in a serene and peaceful location, 'Акку' offers an array of rooms designed with comfort and tranquility in mind. Guests consistently highlight the clean, bright and spacious rooms with many noting the excellent value for money. The rooms are well-appointed with essential amenities including a kettle, cups and a mini fridge, catering to the needs of travelers looking for convenience during their stay.
The semi-suite rooms are particularly praised for their generous space and the luxury of having two bathrooms. Cleanliness is a notable feature across all room types, providing a warm and welcoming environment. The hotel design further enhances the sense of calm and comfort, making it an ideal choice for those seeking a restful retreat.
Акку receives praise for its comfortable beds with several guests highlighting their pleasant sleeping experience. The mattresses are noted for being even and supportive, contributing to a restful night. The beds are consistently described as clean and well-made. However, there are isolated mentions of issues such as backrests falling off and mattresses with springs pressing against shoulders. Despite these few concerns, the general consensus is that the beds offer a comfortable place to sleep.
The guest reviews for 'Акку' highlight the hotel's commitment to cleanliness with many visitors praising the clean and tidy rooms. Guests frequently mentioned the overall cleanliness and order maintained throughout the hotel, often describing their rooms as very clean and comfortable. The hotel's high standards of hygiene have clearly made an impression on visitors, ensuring a pleasant and reassuring stay. Despite an occasional note of inconsistency in room cleaning frequency, the majority of feedback reflects a positive experience regarding the hotel's cleanliness.
The staff at 'Акку' hotel is consistently described as polite, friendly and helpful by many guests. Employees, including the reception and restaurant worker Anastasia, receive particular praise for their attentiveness and willingness to assist. The reception team is highlighted for their friendliness and responsiveness. While the majority of feedback is positive, noting especially the staff's politeness and approachability, there are some mentions of unfriendly encounters and a lack of professionalism from certain individuals. However, the overall impression suggests that the hospitality at 'Акку' is generally commendable, creating a welcoming atmosphere for guests.
Location Show Map
Location
Visitors love the well-developed infrastructure surrounding Акку with a park, supermarket, shops and numerous cafes and dining options within walking distance. Additionally, the hotel is located at the junction of the left and right banks of Astana, making it an ideal base for exploring different parts of the city. The area around the hotel is described as a quiet corner within a pleasant district, ensuring a serene stay while remaining close to the vibrant city life. Overall, the exceptional and convenient location of Акку makes it an attractive choice for travelers seeking to experience the best of Astana.
Breakfast
Rooms
The semi-suite rooms are particularly praised for their generous space and the luxury of having two bathrooms. Cleanliness is a notable feature across all room types, providing a warm and welcoming environment. The hotel design further enhances the sense of calm and comfort, making it an ideal choice for those seeking a restful retreat.
Beds
Cleanliness
Staff
Yes, Акку has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Акку.
No, Акку doesn't allow dogs.
Yes, parking facilities are available at Акку.
No, Акку doesn't have a gym.
Location Show Map
More Options
