Loews Atlanta Hotel boasts an outstanding staff that is both welcoming and accommodating. The hotel bar service is great, as guests have noted and the front desk staff is friendly and professional; they will even upgrade your room if it's available! Tyler, a member of the concierge and front desk staff, stood out in particular, as he was described as helpful, personable and on his A-game. The housekeeping might take a while, but they ultimately do an excellent job. The spa staff were also noted to be great. While there were some negative reviews regarding staff attempting to charge extra and other unhelpful behavior, the overwhelming majority of guests remarked that the staff was attentive, friendly, professional and excellent.