Sercotel Gran Hotel Zurbarán
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Summary of reviewsSercotel Gran Hotel Zurbarán is highly regarded for its location, cleanliness and friendly staff, making it a popular choice for both leisure and business travelers in Badajoz. Positioned along the Guadiana River and near a picturesque park, the hotel offers a serene atmosphere while being conveniently close to the historic city center. This advantageous placement allows guests easy access to key landmarks, shops and restaurants, all within walking distance, while still providing a peaceful retreat away from the bustling city.
The rooms are consistently praised for their spaciousness, comfort and cleanliness. Many feature balconies or terraces with pleasant views, further enhancing the relaxation experience. Despite some minor issues such as occasional noise or a slightly dated decor in certain areas, the overall room quality is described as excellent, providing modern amenities and comfortable beds that ensure a restful stay.
The breakfast service at the hotel generally receives positive remarks with guests appreciating the variety and quality of options available. Fresh orange juice, pancakes and a diverse selection of both hot and cold items contribute to a good start to the day. While there are some criticisms regarding repetitiveness and occasional shortages, the overall dining experience is satisfactory, especially due to the friendly and efficient service staff.
Dinner services, however, present a mixed picture. While the quality and affordability of the food in the restaurant and bar are commended, some guests have faced disappointments with limited menu options and early closures of the bar area. Room service is available as an alternative, yet it doesn’t fully compensate for the lack of a comprehensive evening dining option.
Cleanliness is a standout feature of Sercotel Gran Hotel Zurbarán. Guests frequently mention the meticulous upkeep of both the rooms and common areas, supported by an efficient and thorough cleaning service. This emphasis on cleanliness significantly enhances the overall guest experience.
The hotel's staff receive widespread acclaim for their warm hospitality and professionalism. Whether at the reception or throughout the hotel, the friendliness and helpfulness of the employees are consistently highlighted, making guests feel welcome and well-cared-for during their stay.
For travelers with vehicles, the hotel offers convenient and secure parking options. While on-site parking in the underground garage is available for a fee, ample free street parking can also be found nearby, providing flexibility for guests.
Families find the hotel particularly accommodating with spacious and comfortable rooms suited for those traveling with children. The proximity to a park and the availability of family-friendly amenities further enhance its appeal for family stays.
The quality of the beds is frequently mentioned as a highlight with guests appreciating the comfort and cleanliness, which contribute to a good night's sleep. However, some have noted that certain mattresses may be too soft for and less stable.
WiFi service at the hotel is inconsistent with some guests enjoying reliable connectivity while others experience slow speeds and weak signals, indicating an area where improvements could be beneficial.
Overall, Sercotel Gran Hotel Zurbarán is seen as a good value for money, providing a satisfactory stay for budget-conscious travelers. While some services and facilities may warrant enhancements to fully align with its four-star rating, the positive attributes of location, cleanliness, comfortable rooms and excellent staff hospitality make it a recommended choice for those visiting Badajoz.
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The rooms are consistently praised for their spaciousness, comfort and cleanliness. Many feature balconies or terraces with pleasant views, further enhancing the relaxation experience. Despite some minor issues such as occasional noise or a slightly dated decor in certain areas, the overall room quality is described as excellent, providing modern amenities and comfortable beds that ensure a restful stay.
The breakfast service at the hotel generally receives positive remarks with guests appreciating the variety and quality of options available. Fresh orange juice, pancakes and a diverse selection of both hot and cold items contribute to a good start to the day. While there are some criticisms regarding repetitiveness and occasional shortages, the overall dining experience is satisfactory, especially due to the friendly and efficient service staff.
Dinner services, however, present a mixed picture. While the quality and affordability of the food in the restaurant and bar are commended, some guests have faced disappointments with limited menu options and early closures of the bar area. Room service is available as an alternative, yet it doesn’t fully compensate for the lack of a comprehensive evening dining option.
Cleanliness is a standout feature of Sercotel Gran Hotel Zurbarán. Guests frequently mention the meticulous upkeep of both the rooms and common areas, supported by an efficient and thorough cleaning service. This emphasis on cleanliness significantly enhances the overall guest experience.
The hotel's staff receive widespread acclaim for their warm hospitality and professionalism. Whether at the reception or throughout the hotel, the friendliness and helpfulness of the employees are consistently highlighted, making guests feel welcome and well-cared-for during their stay.
For travelers with vehicles, the hotel offers convenient and secure parking options. While on-site parking in the underground garage is available for a fee, ample free street parking can also be found nearby, providing flexibility for guests.
Families find the hotel particularly accommodating with spacious and comfortable rooms suited for those traveling with children. The proximity to a park and the availability of family-friendly amenities further enhance its appeal for family stays.
The quality of the beds is frequently mentioned as a highlight with guests appreciating the comfort and cleanliness, which contribute to a good night's sleep. However, some have noted that certain mattresses may be too soft for and less stable.
WiFi service at the hotel is inconsistent with some guests enjoying reliable connectivity while others experience slow speeds and weak signals, indicating an area where improvements could be beneficial.
Overall, Sercotel Gran Hotel Zurbarán is seen as a good value for money, providing a satisfactory stay for budget-conscious travelers. While some services and facilities may warrant enhancements to fully align with its four-star rating, the positive attributes of location, cleanliness, comfortable rooms and excellent staff hospitality make it a recommended choice for those visiting Badajoz.
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4-Star Hotel
Guest Reviews
Sercotel Gran Hotel Zurbarán boasts an enviable location that immensely appeals to visitors of Badajoz. Positioned alongside the tranquil Guadiana River and adjacent to a picturesque park, the hotel offers serene views and easy access to natural beauty. Centrally situated, it is within comfortable walking distance of the historic city center, making it an ideal base for exploring Badajoz's main attractions and vibrant cultural sites.
Proximity to the town center, shops, restaurants and key landmarks such as the Alcazaba ensures that guests have everything they need close at hand. The strategic location allows for stress-free exploration on foot, whether touring historic sites or indulging in the local dining scene. The hotel is also conveniently reachable by car, providing ample parking options for those driving in.
Despite its centrality, the hotel maintains a peaceful ambiance, offering a quiet retreat without the hassle of crowds. Coupled with spacious and comfortable rooms, friendly service and strong amenities, the location of Sercotel Gran Hotel Zurbarán consistently receives high praise from its guests, underpinning its reputation as a prime lodging option for those visiting Badajoz.
The breakfast at 'Sercotel Gran Hotel Zurbarán' receives mixed reviews, but many guests appreciate its various commendable aspects. The general consensus is that the breakfast is good with terms like excellent, delicious and superb frequently mentioned. Guests value the wide variety of options, both hot and cold, that cater to multiple tastes and dietary restrictions. Several highlight the availability of fresh orange juice, pancakes and the cozy breakfast setting.
The buffet offers a diverse selection and is described as quite complete, complete and varied and very complete by several guests. It also receives praise for being well-organized and offering good quality food. Many find that the breakfast provides good value for money with specific mentions of special offers making it very affordable.
However, some guests feel that the breakfast fell short of expectations, particularly for a four-star hotel. Criticisms include a limited variety of options, repetitive menu items and occasional shortages when arriving later in the morning. The quality of certain products, such as coffee and pastries, was noted as an area for improvement. Despite these drawbacks, the staff's friendliness and efficiency in the breakfast area were appreciated.
In summary, while there are areas that could see enhancement, the breakfast at Sercotel Gran Hotel Zurbarán generally offers a positive start to the day with its extensive and quality buffet.
The reviews of 'Sercotel Gran Hotel Zurbarán' paint a mixed picture when it comes to dining options. The hotel restaurant receives high praise for its good quality and reasonably priced food with several guests recommending it for its excellent service and great menu. Patrons also commend the catering service for dinner and the bar for offering good meals and drinks at fair prices. The cafeteria food is similarly appreciated for its quality and affordability.
However, there are notable downsides. Some guests have experienced disappointment with the bar's kitchen, labeling it as very bad and encountered issues with lukewarm, stale food. Others have mentioned that the bar area closes too early, which necessitated some guests to seek food deliveries. The limited menu options and occasional unavailability of dinner services have also been highlighted, especially since there is no evening dinner service or proper restaurant open for all meal times. The dinner options were sometimes only available through room service, which, despite being very good, did not suffice for some diners.
In summary, while the hotel offers some commendable dining experiences, there are inconsistencies and limitations that may affect guests looking for comprehensive and satisfying dinner services.
The 'Sercotel Gran Hotel Zurbarán' is lauded for its room offerings that cater to a variety of preferences. Guests consistently highlight the spaciousness and comfort of the rooms, noting the ample size and modern amenities that make for a pleasant stay. Many rooms come with balconies or terraces, offering lovely views of the river or park, making them perfect spots for relaxation.
Cleanliness is a strong point with many reviews mentioning the rooms are spotless and well-maintained. The beds receive high praise for their comfort, ensuring a good night's sleep. The soundproofing in the rooms also contributes to a quiet and restful environment.
While some rooms may feel slightly outdated or could use a bit of modernization, the majority are described as well-furnished and beautifully presented. The bright and airy spaces, coupled with effective air conditioning, add to the overall comfort.
However, a few guests pointed out minor issues such as the occasional smell of smoke or noise from adjacent rooms, indicating that the sound insulation isn't perfect everywhere. Despite these minor drawbacks, the general consensus is positive with the hotel's room quality frequently described as excellent, comfortable and equipped with good facilities.
Overall, the 'Sercotel Gran Hotel Zurbarán' seems to offer a delightful stay with large, clean and comfortable rooms that cater well to both leisure and business travelers alike.
The beds at Sercotel Gran Hotel Zurbarán stand out for their remarkable comfort, garnering high praise from guests. Many reviews highlight the beds as very comfortable, often noting them as a key aspect of their pleasant stay. Guests appreciate the comfortable bedding, adequate pillows and spacious beds, which ensure a restful night's sleep. Some guests specifically mentioned the ultra-comfortable mattress and the cleanliness of the bedsheets. The hotel rooms are well-maintained with several comments pointing to perfectly clean bedsheets and spacious, comfortable beds. However, a few guests did mention areas for improvement, such as finding some mattresses too soft and less stable beds. Despite these minor concerns, the overarching sentiment is positive with many guests emphasizing the superior comfort of the beds, contributing significantly to the overall experience at the hotel.
Sercotel Gran Hotel Zurbarán has established itself as a beacon of cleanliness and comfort, as reflected immensely in guest feedback. The hotel is heralded for its exceptional cleanliness, consistently described as everything from spotless to impeccably maintained. Rooms are frequently highlighted as clean, spacious and comfortable with several guests remarking on their modern facilities and meticulous upkeep.
The general cleanliness extends to all areas of the hotel with facilities and public spaces being meticulously maintained and tidy. The cleaning service is praised repeatedly for its thoroughness and effectiveness, ensuring that every corner of the hotel remains pristine.
Guests also appreciate the comfortable rooms, mentioning the quality of the beds and the overall room ambiance as contributing factors to their pleasant stays. The bathrooms, although occasionally noted for minor maintenance issues, are largely found to be very clean.
Overall, the cleanliness of Sercotel Gran Hotel Zurbarán, combined with its comfort and well-maintained environment, makes it a highly recommended stay for travelers.
At Sercotel Gran Hotel Zurbarán, guests continually praise the hotel staff for their outstanding service and warm hospitality. Reviews emphasize the friendliness, professionalism and attentiveness of the employees, particularly highlighting the reception team. Guests note that the receptionists are welcoming, efficient and courteous, ensuring a pleasant check-in experience and providing helpful assistance throughout their stay.
The staff’s kindness and genuine care for guests' needs stand out with numerous mentions of their helpful and supportive nature. Whether it’s the front desk or other hotel staff, the consistent theme is their willingness to go above and beyond to ensure a comfortable and enjoyable visit. Despite a few mentions of less satisfactory interactions, the overwhelming majority of reviews commend the staff for their exemplary customer service.
Overall, the staff at Sercotel Gran Hotel Zurbarán are considered a major asset to the hotel, contributing significantly to the positive guest experience with their attentiveness, warmth and professional demeanor.
Sercotel Gran Hotel Zurbarán offers a mixed experience when it comes to WiFi, drawing diverse responses from guests staying at the hotel. While some guests attested to a good WiFi signal and reliable connectivity, describing the internet as reasonably good and fast, others faced significant issues. Positive mentions highlighted above average WiFi speed in rooms and the consistent quality for a smooth browsing experience.
However, many found the connection subpar with recurring problems such as slow speeds, weak signals and frequent dropouts. These issues were especially pronounced in the rooms, where guests experienced unreliable service and connectivity problems that persisted despite moving around the premises. Some visitors encountered difficulties accessing the WiFi due to having an overly complex 20-character password, which added to the frustration.
Overall, while some guests had a satisfactory experience with the hotel's internet services, it is clear that there are notable inconsistencies that the hotel could address to improve the overall guest experience.
The parking facilities at Sercotel Gran Hotel Zurbarán are generally well-regarded by guests with a variety of options available for different needs. The on-site parking is seen as very convenient and provides spacious underground garages that are easy to access, making it a secure choice for vehicles. However, this private parking comes at a cost, typically around 12.50 to 15 euros per night. Some guests noted that the cost might be considered high but appreciated the security and convenience provided.
There are ample parking spaces both inside and outside the garage and the hotel even offers a free electric charging option. For those not opting for the paid garage, plenty of free parking is available on the street nearby, although it can sometimes be difficult to find a spot during busy periods. The parking spaces in the underground garage are spacious and secure but require carrying luggage up a ramp, which some might find inconvenient.
Overall, the parking experience is positive with adequate and secure facilities highly valued by guests despite the additional cost. The ease of access and availability of parking make it an essential feature, especially considering the difficulties of finding parking in the surrounding area.
Sercotel Gran Hotel Zurbarán is noted for being highly family-friendly, making it a suitable choice for family visits. Guests have praised the hotel for offering family-friendly rooms that are moderately large, spacious and very comfortable. Many families have found the hotel ideal for stays with young children. The availability of connected rooms adds to the convenience for larger groups or families traveling together.
The rooms are well-equipped, featuring amenities that make the stay pleasurable for families, including comfortable beds and pillows. Additionally, the presence of family rooms with memorable views, such as those overlooking the river and bridge, has been appreciated by guests. The hotel's proximity to a park, where families can enjoy the sight and sounds of peacocks, further enhances its appeal.
Overall, the feedback indicates that Sercotel Gran Hotel Zurbarán provides a good experience for those traveling with family with repeat visits noted by satisfied guests.
Sercotel Gran Hotel Zurbarán presents a mixed bag of experiences when it comes to aligning with its four-star rating. On the positive side, several reviewers highlight the establishment as a good value for money with an excellent quality-price ratio that makes it a budget-friendly choice for its category. The hotel notably lives up to its four-star reputation in terms of value and the parking facilities also receive commendation.
However, certain facets of the hotel seem to fall short of the four-star standard. Guests express disappointment over aspects such as outdated rooms and bathrooms with some even suggesting the need for renovation. The lack of a restaurant and inadequate breakfast quality compared to expectations are also pointed out. Reviews indicate that the hotel might benefit from improvements in staff training and updating room facilities, such as modernizing the bathrooms and upgrading the beds to queen size.
Overall, while the Sercotel Gran Hotel Zurbarán offers a satisfactory stay for budget-conscious travelers, it may need to address some service and facility inadequacies to fully meet the expectations set by its four-star rating.
Sercotel Gran Hotel Zurbarán receives consistent praise from business travelers, highlighting its strategic location and excellent amenities tailored for corporate needs. The hotel is situated conveniently close to the Manuel Rojas Congress Palace and various business areas, making it an ideal choice for hosting and attending corporate events and meetings. The central location also ensures good connectivity for business engagements.
The accommodations are particularly well-suited for business stays, featuring rooms with large, comfortable beds and sizable desks that facilitate a productive environment. Guests frequently mention the hotel's excellent quality-price ratio, noting its value for money in terms of business amenities provided. Additionally, the business center is comfortably furnished, supporting a range of work-related activities.
While the hotel offers good business facilities and a work-friendly environment, some guests have noted minor inconveniences such as the difficulty in finding street parking at night. Fortunately, the hotel provides a service to alleviate this issue.
Overall, Sercotel Gran Hotel Zurbarán stands out as a well-located, functional and work-conducive option for business travelers seeking comfort and efficiency during their trips.
Sercotel Gran Hotel Zurbarán offers good overall accessibility with ease of movement for guests. It is conveniently located within easy walking distance to downtown, old town and numerous attractions. The hotel boasts accessible parking options and the reception area can be accessed via an elevator. Rooms designed for reduced mobility are available and are reported to be spacious and well-adapted. However, certain areas like the entrance and some rooms and bathrooms lack ramps and direct accessibility, posing challenges for those with severe mobility issues. The parking facilities, while accessible, occasionally experience high occupancy and can be slightly inconvenient for users carrying strollers or heavy luggage. Despite these issues, the hotel remains a solid option for travelers seeking accessible accommodation in a central location.
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Location
Proximity to the town center, shops, restaurants and key landmarks such as the Alcazaba ensures that guests have everything they need close at hand. The strategic location allows for stress-free exploration on foot, whether touring historic sites or indulging in the local dining scene. The hotel is also conveniently reachable by car, providing ample parking options for those driving in.
Despite its centrality, the hotel maintains a peaceful ambiance, offering a quiet retreat without the hassle of crowds. Coupled with spacious and comfortable rooms, friendly service and strong amenities, the location of Sercotel Gran Hotel Zurbarán consistently receives high praise from its guests, underpinning its reputation as a prime lodging option for those visiting Badajoz.
Breakfast
The buffet offers a diverse selection and is described as quite complete, complete and varied and very complete by several guests. It also receives praise for being well-organized and offering good quality food. Many find that the breakfast provides good value for money with specific mentions of special offers making it very affordable.
However, some guests feel that the breakfast fell short of expectations, particularly for a four-star hotel. Criticisms include a limited variety of options, repetitive menu items and occasional shortages when arriving later in the morning. The quality of certain products, such as coffee and pastries, was noted as an area for improvement. Despite these drawbacks, the staff's friendliness and efficiency in the breakfast area were appreciated.
In summary, while there are areas that could see enhancement, the breakfast at Sercotel Gran Hotel Zurbarán generally offers a positive start to the day with its extensive and quality buffet.
Dinner
However, there are notable downsides. Some guests have experienced disappointment with the bar's kitchen, labeling it as very bad and encountered issues with lukewarm, stale food. Others have mentioned that the bar area closes too early, which necessitated some guests to seek food deliveries. The limited menu options and occasional unavailability of dinner services have also been highlighted, especially since there is no evening dinner service or proper restaurant open for all meal times. The dinner options were sometimes only available through room service, which, despite being very good, did not suffice for some diners.
In summary, while the hotel offers some commendable dining experiences, there are inconsistencies and limitations that may affect guests looking for comprehensive and satisfying dinner services.
Rooms
Cleanliness is a strong point with many reviews mentioning the rooms are spotless and well-maintained. The beds receive high praise for their comfort, ensuring a good night's sleep. The soundproofing in the rooms also contributes to a quiet and restful environment.
While some rooms may feel slightly outdated or could use a bit of modernization, the majority are described as well-furnished and beautifully presented. The bright and airy spaces, coupled with effective air conditioning, add to the overall comfort.
However, a few guests pointed out minor issues such as the occasional smell of smoke or noise from adjacent rooms, indicating that the sound insulation isn't perfect everywhere. Despite these minor drawbacks, the general consensus is positive with the hotel's room quality frequently described as excellent, comfortable and equipped with good facilities.
Overall, the 'Sercotel Gran Hotel Zurbarán' seems to offer a delightful stay with large, clean and comfortable rooms that cater well to both leisure and business travelers alike.
Beds
Cleanliness
The general cleanliness extends to all areas of the hotel with facilities and public spaces being meticulously maintained and tidy. The cleaning service is praised repeatedly for its thoroughness and effectiveness, ensuring that every corner of the hotel remains pristine.
Guests also appreciate the comfortable rooms, mentioning the quality of the beds and the overall room ambiance as contributing factors to their pleasant stays. The bathrooms, although occasionally noted for minor maintenance issues, are largely found to be very clean.
Overall, the cleanliness of Sercotel Gran Hotel Zurbarán, combined with its comfort and well-maintained environment, makes it a highly recommended stay for travelers.
Staff
The staff’s kindness and genuine care for guests' needs stand out with numerous mentions of their helpful and supportive nature. Whether it’s the front desk or other hotel staff, the consistent theme is their willingness to go above and beyond to ensure a comfortable and enjoyable visit. Despite a few mentions of less satisfactory interactions, the overwhelming majority of reviews commend the staff for their exemplary customer service.
Overall, the staff at Sercotel Gran Hotel Zurbarán are considered a major asset to the hotel, contributing significantly to the positive guest experience with their attentiveness, warmth and professional demeanor.
Wi-Fi
However, many found the connection subpar with recurring problems such as slow speeds, weak signals and frequent dropouts. These issues were especially pronounced in the rooms, where guests experienced unreliable service and connectivity problems that persisted despite moving around the premises. Some visitors encountered difficulties accessing the WiFi due to having an overly complex 20-character password, which added to the frustration.
Overall, while some guests had a satisfactory experience with the hotel's internet services, it is clear that there are notable inconsistencies that the hotel could address to improve the overall guest experience.
Parking
There are ample parking spaces both inside and outside the garage and the hotel even offers a free electric charging option. For those not opting for the paid garage, plenty of free parking is available on the street nearby, although it can sometimes be difficult to find a spot during busy periods. The parking spaces in the underground garage are spacious and secure but require carrying luggage up a ramp, which some might find inconvenient.
Overall, the parking experience is positive with adequate and secure facilities highly valued by guests despite the additional cost. The ease of access and availability of parking make it an essential feature, especially considering the difficulties of finding parking in the surrounding area.
Family
The rooms are well-equipped, featuring amenities that make the stay pleasurable for families, including comfortable beds and pillows. Additionally, the presence of family rooms with memorable views, such as those overlooking the river and bridge, has been appreciated by guests. The hotel's proximity to a park, where families can enjoy the sight and sounds of peacocks, further enhances its appeal.
Overall, the feedback indicates that Sercotel Gran Hotel Zurbarán provides a good experience for those traveling with family with repeat visits noted by satisfied guests.
4 Star
However, certain facets of the hotel seem to fall short of the four-star standard. Guests express disappointment over aspects such as outdated rooms and bathrooms with some even suggesting the need for renovation. The lack of a restaurant and inadequate breakfast quality compared to expectations are also pointed out. Reviews indicate that the hotel might benefit from improvements in staff training and updating room facilities, such as modernizing the bathrooms and upgrading the beds to queen size.
Overall, while the Sercotel Gran Hotel Zurbarán offers a satisfactory stay for budget-conscious travelers, it may need to address some service and facility inadequacies to fully meet the expectations set by its four-star rating.
Business
The accommodations are particularly well-suited for business stays, featuring rooms with large, comfortable beds and sizable desks that facilitate a productive environment. Guests frequently mention the hotel's excellent quality-price ratio, noting its value for money in terms of business amenities provided. Additionally, the business center is comfortably furnished, supporting a range of work-related activities.
While the hotel offers good business facilities and a work-friendly environment, some guests have noted minor inconveniences such as the difficulty in finding street parking at night. Fortunately, the hotel provides a service to alleviate this issue.
Overall, Sercotel Gran Hotel Zurbarán stands out as a well-located, functional and work-conducive option for business travelers seeking comfort and efficiency during their trips.
Accessible
No, Sercotel Gran Hotel Zurbarán doesn't have any pool.
No, a spa isn't available at Sercotel Gran Hotel Zurbarán.
No, Sercotel Gran Hotel Zurbarán doesn't allow dogs.
Yes, parking facilities are available at Sercotel Gran Hotel Zurbarán.
Yes, Sercotel Gran Hotel Zurbarán has a gym.
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