Bernstein Schlosshotel Ballenstedt

Ballenstedt , , Schlossplatz 1 (Show on Map)
8.1
Very Good


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Summary of reviewsThe Bernstein Schlosshotel Ballenstedt is a stunning hotel located in a peaceful and beautiful environment at the foot of the castle and within access of the exquisite Schlosspark. The hotel is conveniently situated for guests to use as a base for exploring the local area with many fantastic day trips to be had. The breakfast is highly praised by guests with many describing it as "super" or "very good" and the dining experience is also a highlight with delicious food and a pleasant atmosphere. The rooms are spacious, clean and comfortable with stylish decor and great amenities. The staff is very kind, friendly and helpful, providing exceptional service throughout the hotel. The spa and pool area is a pleasant addition to the hotel's offerings with many guests finding it to be a highlight of their stay. The hotel is also accommodating to families and pets. The beds are super comfortable, providing guests with a great night's sleep. The hotel seems to be a good option for business travelers with some minor complaints about small details. Overall, the Bernstein Schlosshotel Ballenstedt is a great choice for travelers who value a clean, comfortable and relaxing hotel experience amidst nature, surrounded by stunning scenery and rich history.
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Former Castle Hotel
Schlosshotel Ballenstedt was initially built in 1733 as an armoury in a simple Baroque style by a prince. Later on in the same century, the castle was turned into a guesthouse for family, friends and acquaintances of the royal family and was the centre of the social life and events of the time. The castle underwent many renovation ever since, until it was turned into the luxurious and charming hotel that it is today, offering guests a unique historic experience.

Hotel near Golf Courses

Historic Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Room Types
Comfort Double Room Charmingly furnished room with free WiFi, a seating area with table and chairs, satellite TV, a safe, a minibar, and a modern bathroom with bath or shower, WC and a hairdryer.

Superior Double Room The spacious double room offers a seating area, a wardrobe, as well as a private bathroom boasting a bath and a shower. The double room provides a safe deposit box, a sofa, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.

Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.

Guest Reviews
8.1
Very Good
Location
The Bernstein Schlosshotel Ballenstedt boasts a stunning location at the foot of the castle and within access of the exquisite Schlosspark. Guests can enjoy a peaceful and beautiful environment to explore with many attractions and hiking trails nearby. The hotel is conveniently situated for guests to use as a base for exploring the local area with many fantastic day trips to be had. Visitors can take a stroll through the magnificent park or go out and about to discover the many historic sites. The hotel has great amenities such as a pool and sauna and guests can appreciate the tranquil surroundings with their pets as they walk through the charming parks that are just next door. There is excellent parking on the premises and it is easy to access by car. This hotel provides the perfect place for a vacation amidst nature, surrounded by stunning scenery and rich history.

Breakfast
Guests of Bernstein Schlosshotel Ballenstedt have high praise for the breakfast with many describing it as "super" or "very good". The buffet is described as "vielseitig" (versatile) and "sehr geschmackvoll angerichtet" (very tastefully arranged) with plenty of regional options and a great cheese selection. Some reviewers note that the selection could be more varied and that the offerings were sometimes repetitive, but overall guests appreciate the quality and attention to detail in the breakfast presentation. The breakfast staff receives high marks for their attentiveness and friendly service and the ambiance of the breakfast room is noted as being particularly lovely. Despite a few minor criticisms, most guests feel that the breakfast is a highlight of their stay at this four-star hotel.

Dinner
Guests have raved about the dining experience at Bernstein Schlosshotel Ballenstedt with many describing the food as "super" and "delicious". The restaurant menu may be limited, but it offers excellent value for money, according to many reviews. The hotel's standout dish is the a la carte selection, which guests have described as "excellent" and "top-notch". The staff in the dining area are friendly and efficient with many guests singling out a particular waitress, Frau Behling, for her excellent service. The hotel also offers entertainment during dinner, such as the Krimidinner, which guests have said is enjoyable and fun. However, a few negative reviews have mentioned long wait times and some dishes not meeting expectations. Overall, the dining experience at this hotel seems to be a highlight for many guests with delicious food and a pleasant atmosphere.

Rooms
The Bernstein Schlosshotel Ballenstedt is a beautiful hotel located in a quiet area. The rooms are very spacious, clean and comfortable with stylish decor and great amenities. Many parts of the hotel have already been renovated. The bathrooms are large and come with modern features such as an infrared lamp. Guests have noted that the beds are comfortable and the rooms are well-maintained with daily cleaning. The hotel offers a good breakfast and the staff keeps the premises clean and visually appealing. Some guests reported minor issues such as a broken lamp or an empty soap dispenser, but overall, the hotel is a nice place to stay. Some rooms face the street, which can be noisy at night. While some guests found the furniture a bit old-fashioned, others felt it added to the castle's charm. However, a few rooms had worn-out furniture or a slightly moldy smell coming from the bathroom. It's worth noting that some guests mentioned seeing spiderwebs in their rooms. Nevertheless, the hotel generally received positive reviews for its spacious and well-equipped rooms.

Beds
The Bernstein Schlosshotel Ballenstedt has received great reviews for its comfortable beds. Guests have described the beds as super comfortable with good mattresses and memory foam toppers. Some guests have mentioned that the beds were slightly too soft for their liking, while others appreciated the softness. One guest even said that the bed was the best part of their stay. The only negative comment was regarding the double bed with two separate mattresses that tended to slide apart. Overall, guests have had a great night's sleep thanks to the quality of the beds at this hotel.

Cleanliness
The Bernstein Schlosshotel Ballenstedt is praised by guests for its clean and spacious rooms. The hotel and its rooms are very well-maintained and hygienic with daily housekeeping ensuring tip-top cleanliness. Some minor issues were reported, such as old bathroom fixtures and occasional musty odors, but these were generally described as acceptable and did not detract from the overall positive impression of the hotel's cleanliness. The wellness area was also noted for being clean, although some guests found the pool to be less than spotless. Overall, the Bernstein Schlosshotel Ballenstedt is a great choice for travelers who value a clean and comfortable hotel experience.

Staff
The staff at the Bernstein Schlosshotel Ballenstedt receive high praise from guests with many describing them as very kind, friendly and helpful. Guests appreciate the warm welcome they receive and feel that the staff are professional and attentive to their needs throughout their stay. Many guests highlight the exceptional level of service provided by the staff in the restaurant, while others note that the staff in all areas of the hotel are pleasant and accommodating. However, a few guests report encountering a few staff members who seemed unfriendly, unprofessional or unmotivated. Overall, the consensus is that the hotel's staff is a major highlight of the guest experience.

Spa
The Bernstein Schlosshotel Ballenstedt offers a relaxing pool and sauna area, which guests can also book as part of a wellness package. There is a small but acceptable selection of wellness options available, including a 90°C sauna, a steam bath and a pool. While some reviewers commented that the spa area is in need of modernisation or renovation, others praised the facilities, which include a large pool with infinity edge, two saunas, a steam room and a well-equipped fitness room. Despite occasional maintenance issues such as a broken pool pump or out-of-service sauna, most guests enjoyed the spa experience with standout features being the massages and friendly, skilled masseur. Overall, the wellness area is clean, nicely decorated and has enough seating for guests to relax comfortably. The hotel provides bathrobes and towels for sauna and swimming use in guests' rooms or at the reception. While the spa is on the small side, it is a pleasant addition to the hotel's offerings with many guests finding it to be a highlight of their stay.

Pool
If you're looking for a relaxing spa experience, the pool and sauna area at Bernstein Schlosshotel Ballenstedt is definitely worth a visit. Despite some minor issues with the pool temperature and cleanliness, overall, guests found the pool to be beautiful and enjoyable. Some complained that the pool was in need of maintenance as it was 'a bit outdated' and there were some reports of broken equipment. However, those who did take advantage of the pool and sauna area found it to be a nice way to unwind during their stay.

Family
If you're looking for a family-friendly stay in the Harz region, the Bernstein Schlosshotel Ballenstedt is a great option. The hotel allows pets, which is perfect if you want to bring your furry friend along. The surrounding area is ideal for hiking and walking and there are plenty of bike tours to explore as well. The hotel caters to kids with special requests for children's meals and delicious hot chocolate served. The billiard salon and the nearby parks offer entertainment for the whole family. However, make sure to clarify the hotel's policy on pets before you arrive, as dogs are not allowed in the restaurant during breakfast and dinner service. Overall, guests appreciate the hotel's accommodating nature towards kids and pets alike.

Business
The Bernstein Schlosshotel Ballenstedt seems to be a good option for business travelers visiting the Harz region with some guests mentioning that the hotel could use a bit of modernization, especially in the wellness area and bar. However, the hotel has a free billiards room and accommodates alternative diets, including vegan. Some guests would have appreciated longer opening hours for the pool and sauna. The food options were somewhat limited, but guests found the meals to be very tasty. The hotel has a new restaurant and a classic gallery. Some guests had minor complaints about small details, such as missing slippers or plastic cups, but overall seemed satisfied with the facilities and services.


No, Bernstein Schlosshotel Ballenstedt doesn't have any pool.

No, a spa isn't available at Bernstein Schlosshotel Ballenstedt.

Yes, Bernstein Schlosshotel Ballenstedt welcomes dogs.

No, parking facilities aren't available at Bernstein Schlosshotel Ballenstedt.

Yes, Bernstein Schlosshotel Ballenstedt has a gym.

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