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Fairmont Banff Springs

Banff , 405 Spray Avenue (Show on Map)

8.8

Excellent

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Info This legendary hotel has been accepting guests for more than 130 years. Its location within the Banff National Park and many facilities and activities on offer make this hotel a landmark of its own.

Summary of reviewsFairmont Banff Springs is a luxurious and historic hotel nestled in the majestic Rocky Mountains, offering breathtaking views and convenient access to outdoor activities. The hotel's breakfast buffet at Vermillion Room is exceptional with plenty of options to choose from. While the dinner options are limited, The Waldhaus Restaurant and Vermillion are standout options. The rooms are generally comfortable, clean and modern with stunning mountain views. The staff provides exceptional service, making guests feel like royalty. The spa and pool areas are fantastic with well-maintained facilities and beautiful views. The hotel is family-friendly with activities for all ages. The beds are comfortable and luxurious. Overall, Fairmont Banff Springs is a five-star experience that is faultless, superb and exceptional.
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Former Castle Resort

This prestigious castle hotel, known as Canada's "Castle in the Rockies", is placed in the centre of an UNESCO World Heritage Site. Its construction began in 1887 and the hotel opened one year later. Despite the significant social and historical changes that were taking place, it always managed to offer signature experiences and luxury accommodation to all guests. This elegant castle hotel boasts 745 comfortable guest rooms and suites in earthy tones and provides all the high-level services that will offer a royal treatment.

Historic Resort

In 1887 William Cornelius Van Horne wanted to build an impressive hotel in the Canadian Rockies. The hotel was undergoing continuous renovations until the fire of 1926 where its wooden foundations were burnt down. A few years later, the hotel was rebuilt into a bigger castle and with a much more resilient structure. During the Great Depression, the hotel closed for 3 years and was reopened but struggled to reclaim travellers due to its location and the economic crisis. By the '70s, the hotel regained its glory thanks to the increasing influx of travellers in Banff. Today it is known as the prestigious "Castle in the Rockies".

Haunted Resort

Fairmont Banff Springs has the rumor of being haunted since guests report a ghost of a bellhop who disappears after helping them and it is believed, that it is the spirit of a former employee who died soon after he retired. Also, some guests report feeling a "freezing draft" on the staircase where once a bride fell to her death.

Resort with EV Charging Stations

Luxury Resort

Resort near Golf Courses

Where is the golf course located? On the premises

Number of holes? 27

Who designed the course? Stanley Thompson

Resort near Ski Resorts

Resort Taking Steps Towards Sustainability

Certifications:

Green Key Global (greenkeyglobal.com) - Keys: 4

Audubon Green Lodging Program

What makes your hotel/accommodation eco-friendly?

Written environmental policy statement in place

Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)

Environmental manager appointed

Bicycles provided to guests

Electric car charging station(s) available

Signs in the rooms informing guests that towels will only be changed upon request

Waste is separated into at least 3 categories

Recycling bins in guest rooms

Organic waste is composted

Most of the ingredients used to prepare meals are locally produced

A vegetarian alternative menu is proposed in the restaurant

Answers last updated by Fairmont Banff Springs

Resort for Honeymoon

Resort with Spa

Family Friendly Resort

Dog Friendly Resort

Romantic Resort

Resort near Nightlife Spots

Resort with Swimming Pool

Heated Pool Indoor Pool Pool Lap Lanes Outdoor Pool

Business Resort

Resort with Parking

EV charging stations

Accessible Resort

Resort with Gym

Resort with Tennis Courts

5-Star Resort

Resort with Outdoor Pool

Resort with Pool Lap Lanes

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Fairmont 1 Queen Room Located on mountain side of the resort.

Fairmont View 1 Queen bed Has view of Bow Valley, Spray Valley, or Tunnel Mountain. Please note this room cannot accommodate extra cribs or beds.

Deluxe 1 King Room Located on the mountain side of the resort, these rooms are larger than standard rooms. Extra bed and baby cribs are allowed on request.

Fairmont Gold 1 King Room Guests receive access to the Fairmont Gold Lounge, reception and concierge services, and deluxe continental breakfast. Please note this room cannot accommodate extra beds, only a crib can be accommodated.

Deluxe 2 Queen Beds Room This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Gatehouse 1 King Room The family room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The family room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit offers 1 bed.

Gatehouse 2 Queen Beds The quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The quadruple room is furnished with a desk and a seating area and features a carpeted floor and heating. The unit has 2 beds.

Gatehouse Suite 2 Queen Beds The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite offers a tea and coffee maker, a seating area, a carpeted floor, heating, as well as a TV with cable channels. The unit offers 2 beds.

Fairmont Gold View 1 King Bed The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room is furnished with a desk and a seating area and features executive lounge access and a tiled floor. The unit offers 1 bed.

Fairmont VIew 2 Double bed The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Fairmont 2 Double Beds The quadruple room provides air conditioning, a coffee machine, as well as a private bathroom featuring a hairdryer. The quadruple room is furnished with a desk and a seating area and features a carpeted floor and heating. The unit offers 2 beds.

Studio View 1 King The studio features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The studio is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 1 bed.

Deluxe Double Room with Two Double Beds View The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Deluxe View 1 King Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 1 bed.

Fairmont View 1 King bed The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room is furnished with a desk and a seating area and provides a carpeted floor and heating. The unit has 1 bed.

Fairmont 1 King Room This air-conditioned double room is comprised of a TV with cable channels and a private bathroom. The unit has 1 bed.

Fairmont Gold 2 Queen Beds The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room is furnished with a desk and a seating area and features a carpeted floor and heating. The unit has 2 beds.

One-Bedroom Suite 1 King This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite is furnished with a desk and a seating area and offers air conditioning and a tea and coffee maker. The unit has 2 beds.

Gatehouse Suite View 2 Queen This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a hairdryer and free toiletries. The suite has carpeted floors, a seating area with a TV with cable channels, air conditioning, a tea and coffee maker, as well as heating. The unit has 3 beds.

Fairmont Gold Double Room This double room is air-conditioned and has a tea and coffee maker and heating.

Summit Two-Bedroom Suite with One King and One Double Bed Air conditioning, a tea and coffee maker and heating are available in this spacious suite.

About Fairmont Banff Springs

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Guest Reviews

8.8

Excellent

Location

Nestled in the majestic Rocky Mountains, Fairmont Banff Springs boasts an exceptional location that delighted guests. The mountain view from the rooms is simply a touch of heaven. Guests marveled at the beautiful and grand grounds, surrounded by stunning scenery and breathtaking views of the valley. The hotel is conveniently located for outdoor activities such as hiking, biking, skiing and ice skating, as well as proximity to downtown and shopping stores. The location is optimal for easy access to nearby attractions, including the golf course and provides a perfect trail for bike enthusiasts. The hotel is an ancient castle and reflects amazing natural beauty and rich history. The location is perfect, away from busy Banff but readily accessible, allowing an effortless exploration of the surroundings. The Gatehouse Suite offers great views of the mountains and stunning surroundings. The staff provides amazing service from start to finish, making sure that guests enjoyed the hotel's excellent location, style and everything.

Breakfast

If you're looking for a breakfast experience that will start your day off on the right foot, the Fairmont Banff Springs won't disappoint. With a buffet spread that is nothing short of excellent, the Vermillion Room is definitely worth a visit. There's plenty of options to choose from and guests rave about the Sunday buffet in particular. And while some may find the cost to be a bit steep, others insist that this super breakfast is worth every penny. Plus with complementary activities on offer, you'll have a chance to work off any extra calories afterwards. All in all, the Fairmont Banff Springs' breakfast is one you won't want to miss - and some guests even suggest that it should be included!

Dinner

The Fairmont Banff Springs seems to offer very few options for dinner, which can be slightly disappointing for some guests. However, there are some standout options that visitors enjoyed thoroughly, such as The Waldhaus Restaurant and Vermillion. The food at the German restaurant was particularly delicious and the view at Essen im Waldhaus was phenomenal. There were also positive comments about the seafood pasta. On the other hand, some guests felt that the prices of the meals at the hotel were too high for the quality of the food received. Nonetheless, the overall dining experience seems to be satisfactory with some guests even describing it as incredible.

Rooms

The Fairmont Banff Springs hotel offers various room options and guests have provided mixed reviews. However, the positive reviews of rooms outweigh the negative. Many guests appreciated the room size, comfort, cleanliness and modern amenities. The mountain view from some of the rooms is another highlight that guests enjoy. The luxurious toiletries and coffee provided by the hotel also received many compliments. Some guests did mention that they found the bathrooms too small or outdated and some rooms had a historic look and vibe. Still, the staff was accommodating and moved guests into newly renovated rooms. Some rooms were spacious, perfect for families, but others were too small for the price. However, some guests found their rooms to be basic or cold and some rooms had noise issues or needed updating. Overall, some guests felt the rooms were expensive for the size they got, but others found their rooms beautiful and luxurious with stunning views and excellent upkeep.

Beds

Looking for a hotel with comfortable and luxurious beds? Look no further than Fairmont Banff Springs! Many guests have praised the quality of the beds, describing them as very comfortable, amazing and great. One guest even exclaimed that "Fairmont always has the best bed matters ever!" And if you're traveling with extra guests, don't worry - the pull-out sofa was also reported to be comfy. While a few guests commented on limp pillows, the overall consensus is that the bedding and beds themselves are top-notch. So if you want a comfortable night's sleep during your stay in Banff, Fairmont Banff Springs is a great choice.

Cleanliness

The Fairmont Banff Springs is a clean and inviting hotel that pays attention to detail when it comes to cleanliness. While one guest had to request additional cleaning upon arrival, overall the hotel is kept tidy and well-maintained. The property itself is incredibly beautiful and well taken care of with gorgeous flowers throughout. The gym, pool and rooms are all clean and the staff are friendly and helpful. While there were some comments about lack of dusting and peeling wallpaper in the bathroom, most guests found the hotel to be very clean. Overall, guests were happy with the cleanness of the hotel and wouldn't change a thing.

Staff

If you're looking for a hotel with exceptional service, look no further than Fairmont Banff Springs. The staff here is simply amazing - from the friendly and welcoming front desk team (shoutout to Mim and Julie!), to the knowledgeable and helpful concierge staff, to the professional and courteous waitstaff in the restaurants. The personnel go above and beyond expectations and are always accommodating and willing to help. With staff like this, your every need will be taken care of. Many guests have raved about the exceptional level of service with some even calling it "second to none." Some highlights include the friendly and professional front desk staff, accommodating valet service and personable waiters like Hugo. In short, the staff at Fairmont Banff Springs are outstanding - they'll make your stay unforgettable.

Spa

The Fairmont Banff Springs boasts a spa that's perfect for those looking for a relaxing and rejuvenating getaway. Guests can enjoy a quiet time in the spa and indulge in little 30mins massages, or even join a cocktail making class. Day passes to their spa facilities are also available which guests loved. The property has thermal spas and hot pools which are very well maintained. The pools in the spa, including the outdoor hot pool, were a highlight with some guests loving that they were open late. The location of the spa was also a favorite among guests. However, some mentioned that the staff in the spa and the outdoor pool seemed to be short-staffed and the outdoor jacuzzi needed to be cleaned. But despite these minor issues, guests still claim that the pool areas and spa were fantastic and totally worth the price. Overall, it's the perfect spa holiday destination for travelers looking for the ultimate relaxation experience.

Pool

The Fairmont Banff Springs boasts amazing pools, both indoor and outdoor. The outdoor pool area is particularly brilliant with a heated pool perfect for winter months and a bar to enjoy frozen margaritas. Guests loved going out to the pool area often and the outdoor hot tub was a favorite as well. The indoor saltwater pool was also a hit. Despite some small complaints, such as towel and drink removal and limited seating, the overall pool experience was very relaxing and enjoyable. The pool areas and spa were deemed fantastic and worth the price. Plus, the hotel offers plenty of other amenities such as restaurants and activities.

Parking

Fairmont Banff Springs offers plenty of parking, but guests have mixed feelings about the cost. While some feel that parking should be provided for free or not come with an additional charge on top of the resort fee, others appreciate the valet service and parking passes given by the staff. However, some guests have had issues with the parking garage staircase being under construction and others have had items stolen by cleaning staff while parked. Handicap accessible parking is limited on the property. One guest even experienced difficulty with their car not starting due to the cold weather. Despite some negative experiences, parking seems to generally be sufficient and convenient for most guests at Fairmont Banff Springs.

Family

Fairmont Banff Springs is a great destination for families with kids. The hotel has a dedicated area for children to play and offers activities for all ages, including bowling, family bingo night, scavenger hunt and historical tour. The hotel also has pony rides and horse corals. They even have a horse tour experience which guests could enjoy. Kids will love the kids menu offered at the hotel. The spacious two bed suite with three bathrooms provides ample space for the whole family to relax. Although, there are no affordable family-friendly eating options. Moreover, some guests reported that there were no children activities during their stay. The hotel is extremely family-friendly, making it perfect for family vacations or traveling with a toddler. One negative comment mentioned was about a 4-year-old girl who didn't receive a princess crown upon arrival. Despite this, Fairmont Banff Springs is still the ideal location for anniversaries or a honeymoon getaway.

5 Star

The Fairmont Banff Springs hotel is a luxurious five-star experience that is second to none. Guests have raved about their wonderful stay with great people and exceptional service from the staff. From the beautiful mountain view to the amazing pools and fantastic bars and restaurants, everything about this hotel exudes luxury. The rooms are spacious, modern and comfortable with top-notch amenities including luxury coffee and toiletries. Guests have described their experience as faultless, superb and exceptional. The gold floor is particularly recommended and the spa is perfect for a relaxing holiday. The hotel is set in a truly magical location which is perfect for a romantic getaway or a dream destination. Overall, this hotel is a brilliant choice for anyone looking for a superb 5-star stay whilst experiencing the royal treatment in this beautiful location.

Outdoor Pool

The Fairmont Banff Springs boasts a wonderful outdoor pool area, which guests described as brilliant, amazing and totally worth the price. The outdoor pool is heated to an extremely warm temperature, making it perfect for winter months and there is even an outdoor hot pool. Additionally, guests enjoyed the convenience of having a bar located near the pool. However, some guests noted that the pool area could use some improvement, such as more umbrellas and chairs, as well as better upkeep of the outdoor jacuzzi. Despite these small flaws, guests appreciated the overall experience and highly recommended the pool areas and spa at the Fairmont Banff Springs.

Historic

Welcome to the Fairmont Banff Springs, an amazing historic hotel with incredible historical architecture that looks like a fairytale castle nestled in Canada's mountains. This ancient castle-inspired hotel is filled with legacy, character and history that goes back to the colonial age. The hotel is Canada's castle and its restaurants are part of the heritage hall, making it a historic and legendary place that you don't want to miss. The staff are the epitome of professionalism, hospitality and caring service and they take care of the property with great attention to detail. Staying here feels like being transported back in time and living in a unique 1180's castle-like hotel, while enjoying luxury, comfort and a sense of humor of the friendly staff. While the building may be vintage and a bit dated, the feeling of the hotel is historic, luxurious and memorable.

Luxury

Welcome to Fairmont Banff Springs, a luxurious resort hotel that boasts of exceptional services and amenities. The hotel's magnificent setting will take your breath away with the historic building providing a magical place to stay. The rooms are modern, clean, comfortable and equipped with luxury toiletries, while the bars, restaurants and offerings are quite special. The Rundles bar is a must-visit and the Castello restaurant comes highly recommended. The hotel has a brilliant indoor and outdoor pool area with a bar in the pool area offering an added bonus. The service from the staff is second to none and they truly treat you like royalty. Although the hotel is costly, everything else on the premises is expensive too and the cost is worth it. However, some have commented that the food is subpar for a luxury hotel. Overall, the Fairmont Banff Springs is a fabulous hotel and one of a kind that provides superb comfort and luxury to its guests.

Yes, Fairmont Banff Springs has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Fairmont Banff Springs.

Yes, Fairmont Banff Springs welcomes dogs.

Yes, parking facilities are available at Fairmont Banff Springs.

Yes, Fairmont Banff Springs has a gym.

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