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Summary of reviewsBrewster Mountain Lodge in Banff stands out primarily for its impeccable location in the heart of downtown, allowing for easy access to shops, restaurants and local attractions. Guests frequently highlight the convenience of being close to Banff Avenue while still enjoying a peaceful retreat. This prime location makes it an excellent base for exploring the town, particularly for those interested in experiencing Banff's vibrant nightlife.
The breakfast experience at the lodge is largely positive, appreciated for its convenience and the value of being included in the stay. The breakfast spread, although simple, is generally satisfying with items typical of a continental breakfast. Guests enjoy the clean, rustic breakfast area and the quality of the food, though a few wish for more variety and better accommodation for dietary restrictions.
Room experiences at the lodge are also well-received with mentions of spaciousness, cleanliness and a charming log cabin-style decor. Guests find the rooms cozy and typically quiet, even those near elevators or facing alleys. Some rooms offer balconies with various views, enhancing the overall appeal. Although there is a noted lack of modern amenities like air conditioning and refrigerators, the overall comfort and authentic mountain lodge feel make up for it.
The staff at Brewster Mountain Lodge receive high praise for their friendliness and accommodating nature. Guests mention the professionalism and helpfulness of the front desk and breakfast staff, contributing to an overall welcoming atmosphere. Instances of staff going above and beyond to ensure a comfortable stay are common, enhancing the guest experience.
Cleanliness is another strong point with both the rooms and common areas, including the breakfast nook, being consistently well-maintained and tidy. This ensures a comfortable and pleasant stay for all guests.
The lodge's parking facilities are appreciated for their security and convenience, despite a few spatial limitations and a fee for the underground parking option. Alternatives like free parkades nearby are also available, which some guests find useful.
Free wifi is available but has garnered mixed reviews due to variable connection quality and coverage. While it suffices for basic needs, it may not meet the expectations of all guests.
The beds are often described as very comfortable, adding to the restful nature of the stay. Despite a few minor complaints about firmness or pillow size, the general consensus is that the beds are a noteworthy comfort feature.
Overall, Brewster Mountain Lodge delivers a fulfilling three-star experience with its rustic charm, comfortable accommodations and exemplary location, making it a solid choice for budget-conscious travelers seeking a cozy mountain retreat in Banff.
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Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Hotel where Extra Health & Safety Measures Have Been Taken
ArrivalDo visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
No
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Information provided by the hotelThe Brewster Family is proud to honour over a century of western tradition by providing our guests with comfortable hotel accommodation in the heart of downtown Banff, surrounded by the splendour of the Canadian Rocky Mountains. Handcrafted, custom made log furnishings, western decor, historic photos from the Brewster Family archives and cowboy art define the interior of the lodge. Our 68 rooms and 9 suites offer a welcoming retreat after a day of engaging mountain adventure.
Room Types
Guest Reviews
Brewster Mountain Lodge in Banff receives high praise for its exceptional location, consistently described as perfect, excellent and central. Situated in the heart of downtown Banff, it offers guests easy walking access to a plethora of shops, restaurants and various attractions. Many reviewers emphasize the unbeatable convenience of being just a few steps away from Banff Avenue and other key points of interest, making it an ideal base for exploring the town. Despite its central position, the lodge manages to maintain a serene ambiance, providing a peaceful retreat after a day of adventures. The location is frequently noted as the highlight of the accommodation with visitors appreciating its proximity to nightlife, dining options and picturesque streets. Overall, the central and highly accessible location of Brewster Mountain Lodge makes it a standout choice for those looking to experience the best of Banff.
The breakfast experience at Brewster Mountain Lodge generally receives positive feedback from guests, highlighting its convenience and the bonus of being included in the stay. Many guests describe the breakfast as simple, good and even delicious with a good selection of items typical for a continental breakfast. The breakfast nook is praised for its cleanliness and adequate seating, though it can be a bit challenging to find.
Free breakfast is consistently mentioned as a great value with several reviews appreciating the variety of options available, despite some noting that the choices can be limited and repetitive. The continental breakfast includes items such as cereal, toast, bagels, hard-boiled eggs, pastries and sausage-meat patties, which satisfy most guests. However, some reviews point out a lack of options for those with dietary restrictions, such as gluten-free or vegan choices.
Guests also enjoy the rustic style decor of the breakfast area and find the breakfast service, including the fresh coffee, to be a nice touch. The hot breakfast options and the overall quality of the food are often highlighted as positives, making the morning meal a great start to the day for many.
On the downside, a few guests find the breakfast offerings to be basic and feel that it could be improved with more variety and better organization. Some mention specific dislikes, such as an off-putting smell in the breakfast room or occasional issues with stale items.
Overall, the breakfast at Brewster Mountain Lodge is appreciated by most guests for its convenience, value and the pleasant start it provides to the day.
Brewster Mountain Lodge boasts an enviable location, providing guests with easy access to a multitude of dining and shopping options. Situated just a two-minute walk from what some consider the best restaurant in Banff, the hotel ensures that excellent eateries are within reach. Guests can enjoy a variety of convenient dining experiences as numerous great food spots are located within easy walking distance. The proximity to Banff’s central street places several highly-rated restaurants and bars just a short stroll away, making it simple for visitors to explore and enjoy the local culinary scene.
Nestled in a prime location, Brewster Mountain Lodge offers a wide range of room experiences, catering to different preferences and requirements. Many guests appreciated the spaciousness and cleanliness of the rooms, highlighting their comfortable and cozy nature. The rustic, log cabin-style décor adds a charming touch, contributing to an authentic lodge experience.
The rooms, often described as large with comfortable beds, provide ample space and are well-equipped with basic amenities, despite the absence of modern conveniences like refrigerators and air conditioning. The interiors, adorned with contemporary plaid, create a warm and inviting atmosphere. Most rooms are notably clean and come with abundant towels, ensuring a pleasant stay.
Balconies in some rooms offer additional outdoor space with views either facing the street, a courtyard tree or shops. The unique layout and authentic lodge decoration are often mentioned, though some guests noted that the décor and bathrooms seem a bit dated. Despite this, many found their rooms quiet and comfortable, even those located near the elevator or facing little alleyways.
While the majority of guests found their rooms very comfortable and well-maintained, some did experience minor inconveniences such as limited shelf space in the bathrooms, occasional street noise or issues with room temperature. Even without air conditioning, opening windows usually resolves any temperature concerns. However, the lack of elevators and occasional noise from renovations were minor drawbacks for a few guests.
In summary, Brewster Mountain Lodge offers a blend of clean, spacious and comfortable rooms with charming rustic décor. While it may lack some modern amenities, the lodge's authentic feel and prime location make it an attractive choice for those seeking a cozy mountain retreat.
At Brewster Mountain Lodge, guests consistently highlight the comfort of the beds. Descriptions such as comfiest bed, super comfy and very comfortable appear frequently, indicating a high level of satisfaction. Many visitors appreciated the big and spacious beds, which likely added to their restful experience. The bed covers also received positive comments for their pleasant appearance. Some guests found the beds to be a bit hard or creaky and a few noted that the pillows were too large and uncomfortable for the neck. Nonetheless, the overwhelming consensus points to the beds being a standout feature, contributing to the overall quiet and relaxing atmosphere of the hotel rooms.
Brewster Mountain Lodge consistently impresses its guests with its high standards of cleanliness, making it a reliable choice for a comfortable stay. The hotel and its facilities are both well-maintained and spotless with rooms often described as very clean, tidy and cozy. Many reviews highlight the spaciousness and cleanliness of the rooms, adding to a sense of comfort and coziness. The air conditioning runs quietly, ensuring a good night's sleep for its guests. The hotel maintains clean common areas, including the breakfast nook and offers well-kept bathrooms and beddings. Although there are a few mentions of less-than-ideal cleaning standards in isolated cases, the overwhelming sentiment is that Brewster Mountain Lodge is a clean, welcoming and pleasant place to stay.
Travelers to Brewster Mountain Lodge consistently praise the hotel's staff, highlighting their friendliness and accommodating nature. Many guests felt well-cared for, noting that the staff were not only welcoming but also exceptionally helpful and courteous. The front desk team received particular acclaim for their assistance and availability with mentions of professional and superb service from individuals like Georgia, who offered valuable advice on local dining and activities. The breakfast staff also didn't go unnoticed for their kindness and efficiency.
Reviewers emphasized the staff's responsiveness and competence, citing instances where they went above and beyond to make visitors feel comfortable. Whether it was providing exceptional service, storing luggage post check-out or maintaining a seamless experience despite COVID-19 protocols, the staff excelled. The emphasis on customer service and a warm atmosphere suggests that Brewster Mountain Lodge takes pride in creating a friendly and helpful environment for all its guests.
The wifi at Brewster Mountain Lodge has garnered mixed reviews. While there is free wifi available in the rooms and communal areas, the connection quality varies. Some guests found the wifi access in common areas to be satisfactory and noted that overall service was good, even if not particularly fast or strong, especially on the top floor. However, there were several comments about spotty coverage, limited reach and issues with connection reliability, indicating that the internet service may not meet the needs of all visitors consistently. This suggests that while the lodge provides wifi, it may not always offer robust or extensive coverage throughout the property.
Brewster Mountain Lodge offers a mixed experience when it comes to parking. The hotel provides secure, underground parking options at a fee, typically around 10 to 12 CAD per day, which many guests found to be reasonable and worth paying for. Some reviews mentioned the parking lot as small and congested, but the heated underground parking was a plus for many, especially during the colder months.
Although the parking spots are limited and can be tight, the ease, security and availability of the underground garage were appreciated. For those looking for alternative options, free parkades are also available within walking distance. A few guests felt that the parking fee should have been included in the room rate or found the concept of the parking ticket a bit complicated. Despite these minor drawbacks, most guests were satisfied with the parking arrangements, praising the convenience and safety of the underground facility.
Overall, parking at Brewster Mountain Lodge is well-regarded for its security and convenience, though it comes with a fee and some spatial limitations.
Brewster Mountain Lodge boasts a prime location in the heart of downtown Banff, making it a convenient base for exploring the vibrant nightlife the town has to offer. Guests appreciate its proximity to a plethora of bars, restaurants and shopping options, all within easy walking distance. This location makes it ideal for those wanting to immerse themselves in Banff's bustling evening scene.
However, the central position also means that noise can be an issue. Reviews highlight that street noise and echoes from nearby establishments can be heard in the rooms, particularly from nightclubs and outdoor restaurants. Patrons from nearby bars and clubs contribute to the lively atmosphere, which can spill into the streets well past midnight. Some guests have mentioned that the noise generally winds down by 10pm, but there are instances where it can persist until the early morning hours, especially evident during weekends.
Despite the potential noise disturbances, the lodge's advantageous location on Main Street offers unparalleled access to everything a visitor might need for a vibrant night out in Banff.
Brewster Mountain Lodge offers a rustic mountain ambiance combined with modern comforts, earning it praise from many guests. The hotel's services and facilities deliver very good value for money, consistently meeting the expectations of a solid three-star establishment. Visitors appreciate the well-maintained, three-star quality accommodations, aligning well with their budget-conscious travel plans. While some reviews reflect dissatisfaction and a perception that the price may suggest a higher rating, the overall consensus is that the hotel fulfills its three-star promise effectively. For those seeking a reliable, budget-friendly option with a charming mountain lodge atmosphere, Brewster Mountain Lodge is a commendable choice.
No, Brewster Mountain Lodge doesn't have any pool.
No, a spa isn't available at Brewster Mountain Lodge.
No, Brewster Mountain Lodge doesn't allow dogs.
Yes, parking facilities are available at Brewster Mountain Lodge.
Yes, Brewster Mountain Lodge has a gym.
Location