Banff, 138 Banff Avenue51.17622,-115.570465(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 02 Aug - Mon, 03 Aug02 Aug - 03 Aug
1 Room2 Guests
Info
Summary of reviews
Mount Royal Hotel, nestled in the bustling heart of Banff, receives abundant praise for its prime location on Banff Avenue. Its central position offers unparalleled convenience with shops, restaurants and local attractions all within walking distance. Guests particularly appreciate the nearby transportation options, including bus stops and ski shuttles, enhancing the ease of exploration.
The rooms at Mount Royal Hotel are frequently described as clean, modern and comfortable. High standards of cleanliness and contemporary decor impress many guests, despite occasional remarks about room size and insufficient lighting. Noteworthy amenities such as fridges, safes and Nespresso machines add to the comfort. Guests also enjoy the rooftop hot tubs and well-priced parking, both of which contribute positively to the overall experience.
Dining at Mount Royal Hotel garners generally positive reviews with the on-site Brazen restaurant standing out. Breakfast and dinner offerings are often applauded for their quality and appeal, though some guests note that breakfast is not included and portions can feel small for the price. The restaurant's ability to cater to food allergies is also appreciated, despite occasional service hiccups and temporary disruptions due to renovations.
The staff at Mount Royal Hotel are widely recognized for their friendliness and helpfulness. Specific individuals like Natalie, Katie and Cole earn special mentions for exceptional service. Although there are sporadic comments about less welcoming lounge staff, the overall sentiment towards the hotel’s personnel is overwhelmingly positive, highlighting their courtesy and willingness to assist.
Parking is an added convenience at the Mount Royal Hotel with many guests appreciating the availability and reasonable pricing of the spaces. However, the limited number of spots can present challenges during peak times, leading to occasional street parking or use of the overflow lot.
The beds at Mount Royal Hotel receive high praise with many guests finding them very comfortable and conducive to a restful sleep. Opinions on bed firmness vary according to personal preference and there is some mixed feedback on pillow comfort. Despite these minor points, the general consensus is that the beds significantly enhance the overall stay.
In summary, Mount Royal Hotel's combination of an outstanding location, clean and comfortable rooms, quality dining, friendly staff and convenient parking make it a favored choice for travelers seeking to enjoy the best of Banff.
Categories
Golf
A historic hotel in the center of Banff, it offers a convenient downtown location with access to transport options for reaching golf courses in the Banff area.
Ski
Located in downtown Banff, this hotel provides ski and snowboard locker storage and direct access to the free ski shuttle for SkiBig3 resorts. It's an affordable option with convenient access to the town's amenities.
Nightlife
Located on Banff Avenue, this hotel is surrounded by top restaurants, shops, and nightlife. The rooftop lounge and hot tubs offer a unique après-adventure experience.
Business
While specific details on meeting spaces are limited in the provided data, Mount Royal Hotel is listed as having meeting space for business events. It offers amenities like mountain views, laundry services, golf, a hot tub, and a spa.
Accessible
This hotel in Banff offers accessible features. Details regarding specific room amenities should be confirmed with the hotel.
3 Star
Located in the heart of Banff, offering easy access to shops and restaurants. Features comfortable accommodations and a historic setting. Known for its central location and world-class amenities.
Parking
Free Wi-Fi
Room Types
Centennial RoomFeaturing a view of the city, a 37" flat-screen TV, coffee maker, and an electric safe are offered in this room. A seating area is provided. A private bathroom includes a hairdryer and free toiletries.
Heritage RoomA flat-screen TV is offered in this room. A seating area is provided.
Room Selected at Check-InBed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Guest Reviews
8.4
Very Good
Review Summaries
Location
Nestled in the heart of Banff, Mount Royal Hotel boasts an exceptional location that guests consistently praise. Situated right on the main strip, Banff Avenue, the hotel offers unparalleled convenience with shops, restaurants and attractions within walking distance. Guests appreciate the ease of access to the downtown core, making it a prime spot for both leisure and practical activities.
Surrounded by a vibrant array of dining options and retail outlets, the hotel's central position allows for effortless exploration. Visitors find its proximity to local amenities and transportation, such as bus stops and ski shuttles, especially beneficial. The hotel's strategic location also means that tour buses commonly pick up guests directly from the property, adding to the overall convenience.
Rooms are described as clean, spacious and comfortable, enhancing the overall experience. Additional amenities like the rooftop hot tubs and well-priced parking further add to the appeal. The combination of a superb central location and excellent facilities make Mount Royal Hotel a favored choice for travelers looking to experience the best of Banff.
Breakfast
Mount Royal Hotel's breakfast offerings have garnered a mixture of feedback from guests with many praising the hotel's on-site Brazen restaurant. Brazen stands out as a popular choice for breakfast, receiving high marks for its tasty and satisfying meals. Several guests have enjoyed both breakfast and dinner at Brazen, highlighting not only the delicious breakfasts but also fabulous evening meals. Additionally, terms like "nice brunch restaurant" and "great breakfast" reinforce the positive experiences of many diners.
However, certain aspects could be improved. Some guests mentioned that breakfast was not included in their stay, which led to additional costs. Others pointed out that the food portions seemed scant compared to the price paid.
Overall, while the breakfast at Mount Royal Hotel receives high praise for quality and enjoyment, prospective visitors should be aware that it may come at an extra cost.
Dinner
The Mount Royal Hotel offers a dining experience that is generally well-received by guests. The restaurant is often described as outstanding with many remarking on the quality and presentation of the dishes. Guests have enjoyed their dinners, noting the food as both delicious and visually appealing. The Brazen restaurant, in particular, is highlighted for its tasty steak and potatoes, enjoyed almost daily by some. Additionally, the kitchen's ability to cater to people with food allergies is appreciated. However, some reviews indicate sporadic issues, such as poor service at the Brazen and inconvenience due to restaurant renovations, which at times hindered dining options including breakfast. Despite these occasional drawbacks, the overall sentiment towards the dining experience is positive.
Rooms
The Mount Royal Hotel boasts rooms that are widely appreciated for their cleanliness and modern aesthetics. Guests frequently note the rooms as being super clean, comfortable and equipped with essential amenities such as fridges, safes and Nespresso coffee machines. Many guests are delighted by the spaciousness of the rooms and the comfort of the beds. The decor is modern, contributing to a fresh and welcoming ambiance.
However, there are some consistent mentions of the rooms being on the smaller side, particularly for those traveling with multiple suitcases or staying in King doubles, which can feel a bit cramped. Some rooms face less desirable views, like air conditioning units on the roof and there's feedback about insufficient lighting making the rooms feel quite dark.
The hotel's prime location right in the middle of town is another highlight, offering easy access to local amenities and attractions. Guests appreciate the pleasant extra touches such as the complimentary glass of wine. Despite minor issues like occasional noise and smaller room sizes, the overall guest sentiment leans towards the positive with many finding their stays comfortable and enjoyable.
Beds
The beds at Mount Royal Hotel have received a significant amount of praise from guests, many of whom describe them as very comfortable to incredibly comfortable. The beds are often highlighted for being large and well-appointed, contributing to a cozy and restful experience. Guests frequently mention the comfort of both the beds and the bedding, noting welcoming and comfy rooms. However, there are a few remarks about the firmness of the beds with some finding them too hard or too soft according to personal preference and one mention of a bed being worn out and thus not comfortable. The comfort of the pillows received mixed feedback with one suggestion that they could be improved. Overall, the majority of guests find the beds at Mount Royal Hotel to offer a high level of comfort and contribute positively to their stay.
Cleanliness
Mount Royal Hotel consistently impresses with its high standard of cleanliness with many guests noting their spotless and comfortable rooms. Phrases such as super clean, ultra clean and extremely clean underscore the meticulous care taken to maintain the accommodations. Guests frequently appreciate the modern and updated interior, describing it as clean, comfortable and contemporary.
However, some reviews do highlight inconsistencies. While many rooms and public areas are described as very clean, certain guests encountered issues with the cleanliness of specific rooms and bathrooms, mentioning dirt, hair and soap scum in some instances. There are also occasional references to older building features and maintenance issues, such as barn doors on bathrooms lacking privacy and carpets showing wear.
Despite these occasional lapses, the general sentiment is positive with the clean, comfortable and modern rooms contributing significantly to the overall pleasant experience at Mount Royal Hotel.
Staff
The staff at Mount Royal Hotel consistently receive praise for their friendliness and helpfulness. Guests frequently highlight individuals such as Natalie and Katie at the front desk and a young man named Cole who works at the rooftop bar, for their exceptional service. The reception team stands out for being particularly welcoming and attentive, always making an effort to ensure guests feel at home.
However, there are occasional mentions of the staff being less welcoming with specific remarks about the lounge staff not being very approachable. Despite these few negative notes, the majority of the reviews commend the hotel staff for their courtesy, responsiveness and willingness to go the extra mile to assist guests. Overall, the staff's friendly and accommodating nature significantly contributes to guests’ positive experiences at the hotel.
Parking
Nestled in the heart of a bustling area, Mount Royal Hotel offers a blend of comfort and convenience, especially when it comes to parking. Many guests appreciate the hassle-free access to parking right at the hotel with numerous mentions of convenient, free and easy parking options. The added convenience of parking right next to the hotel entrance is frequently highlighted.
However, the parking situation isn't without its challenges. There are remarks on the limited number of parking spaces, leading to a first-come, first-serve scenario that might not accommodate everyone, particularly during peak times. The parking area can be quite full and some guests even encountered the need to park on the street. The hotel does have an overflow car park available, although this might involve additional steps or slight inconvenience.
The pricing for parking varies with a few guests noting it as a reasonable $5 to $15 per night, while others felt that charging for parking was not justified given the limited space. Despite these occasional hurdles, many found the parking a great addition and appreciated the available spaces, particularly if visiting mid-week when the demand is lower.
In summary, while Mount Royal Hotel strives to provide convenient parking options, guests may want to plan ahead, especially during busy periods, to ensure they secure a spot.
FAQ
No, Mount Royal Hotel doesn't have any pool.
No, a spa isn't available at Mount Royal Hotel.
No, Mount Royal Hotel doesn't allow dogs.
Yes, parking facilities are available at Mount Royal Hotel.
