The Juniper Hotel is nestled at the foot of Mount Norquay, including 50 guest rooms and 2 chalets. Enjoy warm wood accents, mountain views, natural light and deluxe linens.
Summary of reviews
The Juniper Hotel & Bistro offers a tranquil retreat just outside of Banff, perfectly balancing seclusion with convenient access to downtown amenities. Guests rave about the hotel's picturesque location, stunning views and proximity to attractions like Mt Norquay ski resort. The serene environment away from the busyness of downtown Banff is often cited as a significant advantage.
The breakfast at the bistro is highly praised for its quality, variety and the breathtaking views from the restaurant. Vegetarians find ample options to enjoy and the overall dining atmosphere is warm and welcoming. Despite some concerns about pricing and limited serving hours, the breakfast experience is memorable for many visitors.
Dinner at the bistro is frequently highlighted as exceptional with delicious and creative menu options, friendly service and an ambiance that includes stunning mountain views. The quality of the food and cocktails is considered world-class, making it one of the best dining experiences in Banff. Although some guests noted the high prices and occasional closures, the overall dining experience remains highly recommended.
The rooms at The Juniper Hotel & Bistro are described as clean, comfortable and spacious, offering magnificent mountain views. Guests appreciate the cozy, modern furnishings, comfortable beds and serene atmosphere. While some minor updates and renovations could enhance the rooms, the overall ambiance and cleanliness contribute to a restful stay.
Cleanliness is a standout feature with guests frequently commending the immaculate condition of the rooms and hotel premises. While there are occasional minor issues, the overwhelming feedback emphasizes the hotel's high standards of cleanliness, modern amenities and excellent customer service.
The staff at The Juniper Hotel & Bistro receive glowing reviews for their friendliness, dedication and attentiveness. Guests highlight the exceptional service provided by team members, contributing to an outstanding overall experience. The hotel's staff are often noted for their helpfulness and accommodating nature, enhancing the welcoming atmosphere.
Parking is ample and convenient with a large lot and EV chargers available. Guests appreciate the ease of access, proximity to town and the tranquil surroundings of the parking area.
The comfortable beds are frequently praised, contributing positively to guests' restful experiences. Most guests find the bedding to be of high quality, ensuring a good night's sleep.
While some describe the hotel as average, the overall sentiment about The Juniper Hotel & Bistro is positive with guests appreciating the good value for money, superb views and excellent restaurant. Some elements of the property could use updating, but these factors do not significantly detract from the overall experience. The Juniper Hotel & Bistro remains a well-rounded and commendable hospitality destination for visitors to Banff.
Categories
Golf
Located slightly outside the immediate downtown area, this hotel provides a comfortable stay with access to routes leading to golf courses in the Banff region.
Ski
Due to its privileged location right at the foot of Mountain Norquay, this cozy and relaxed resort offers quick access to The Lake Louise Ski Resort, where ski lovers can spend hours enjoying their favorite sport.
Sustainability Journey
A member of EcoStay, this hotel offers guests an optional $2 per night donation for carbon offsetting, supporting global reforestation. It features non-toxic finishes, uses salvaged and reclaimed materials, and has a vegetative roof. The hotel also implements water and waste recycling, uses non-chemical cleaning products, and sources food locally from sustainable producers.
Honeymoon
Nestled away from the bustling town, The Juniper offers stunning views and a bistro with locally-sourced cuisine. Its intimate setting and focus on nature create a romantic and secluded atmosphere for honeymooners.
Business
The Juniper Hotel offers an ideal combination of convenience and authentic mountain character for meetings, corporate retreats, events and small conferences. It offers light and airy meeting venues, outdoor spaces, mountain view hot tub and patio fire pits.
Parking
This hotel provides free parking adjacent to the hotel. This offers easy and cost-free access for guests traveling with vehicles.
EV charging stations
Accessible
The Cabins are wheelchair accessible.
3 Star
This hotel offers a unique experience with its bistro and scenic views. It provides comfortable accommodations and is a good option for those seeking a quieter location.
EV charging stations
Family
Room Types
Standard Room with Two Double BedsThis room boasts free WiFi and cable TV. A refrigerator and a coffee maker are provided. A view of the forest is enjoyed.
Deluxe King Room with Mountain ViewFeaturing a balcony with panoramic mountain views, this room boasts free WiFi and cable TV. A refrigerator and a coffee maker are provided.
Standard King RoomThis room boasts free WiFi and cable TV. A refrigerator and a coffee maker are provided.
Deluxe Room with Two Double Beds and Mountain ViewFeaturing a balcony with panoramic mountain views, this room boasts free WiFi and cable TV. A refrigerator and a coffee maker are provided.
Three-Bedroom SuiteThis suite's special feature is the fireplace. This spacious suite comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite features a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 5 beds.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with mountain views, this suite also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Junior SuiteThe fireplace is a top feature of this suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony with mountain views, this suite also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Family Double RoomThe spacious family room features air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Two-Bedroom ChaletThis chalet's standout feature is the fireplace. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned chalet offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a dining area. The unit has 3 beds.
Guest Reviews
8.7
Very Good
Review Summaries
Location
The Juniper Hotel & Bistro is nestled in a quiet, picturesque location just outside of Banff, offering a perfect blend of seclusion and convenience. Guests appreciated its proximity to downtown Banff with some noting it was just a short drive or a brief walk to the city's amenities. The hotel's slightly off-the-beaten-path positioning provides a peaceful retreat while allowing for easy access to the town and the rest of the national park.
The views from the hotel, restaurant and rooms are frequently described as stunning and beautiful, enhancing the overall experience. The location also offers excellent access to the highway and is near attractions such as the Mt Norquay ski resort. Although not located in the bustling town center, guests found this to their advantage as it provided a serene environment away from the busyness of downtown Banff.
With good room sizes and clean, comfortable accommodations, The Juniper Hotel & Bistro provides a tranquil and well-located base for exploring the beautiful surroundings of Banff.
Breakfast
The breakfast experience at The Juniper Hotel & Bistro is widely celebrated for its quality and the stunning views from the restaurant. Guests commend the delicious and varied menu, which especially caters to vegetarians. Reviews highlight the welcoming atmosphere of the bistro and its refreshing, fancy meals. Diners also appreciate the opportunity to enjoy breakfast and cocktails with spectacular vistas.
However, some travelers noted that breakfast isn't included with their stay and found the pricing a bit steep. Portions are described as generous but some guests would have preferred simpler options like cereals. Limited serving times, starting at 8am and the restaurant's limited operation schedule also posed challenges for early risers and those with tight itineraries. Additionally, a few guests mentioned unfriendly service and delays in meal delivery.
Overall, the breakfast at the hotel’s bistro is much praised for its quality and flavors, contributing to a memorable dining experience against a backdrop of breathtaking scenery.
Dinner
The Juniper Hotel & Bistro receives notable praise for its dining experience with many guests highlighting the exceptional quality of the food. The bistro is particularly lauded for its delicious offerings, creative menu options and stunning mountain views. Reviews commonly mention the outstanding dinner and world-class food and cocktails with many guests considering it the best dining experience in Banff.
The restaurant's ambiance is appreciated with some noting the friendly and cordial service provided by the staff. Exceptional steak and well-regarded evening meals are frequently cited as standout features. The bistro is highly recommended for brunch as well, although a few guests experienced slower service during this time.
While the overall dining experience is positive, several guests did note that the restaurant can be very expensive with some dishes served in smaller portions. Additionally, a few reviews mentioned that the bistro was closed on certain days, which led to disappointment for those who specifically chose the hotel for its dining options.
Overall, the Juniper Bistro is a highlight for many visitors, offering superb food, creative dishes and a memorable dining atmosphere.
Rooms
The Juniper Hotel & Bistro offers a range of room experiences, frequently noted for their cleanliness and comfort. Many guests appreciated the breathtaking mountain views provided by their rooms, which offered a scenic and serene atmosphere. The rooms are often described as spacious, modernly furnished and well-appointed with comfortable beds and pillows ensuring a restful stay. Some reviews mentioned that the rooms, while functional and cozy, could benefit from minor updates or renovations and, in few instances, concerns were raised about room size and noise levels. However, for the most part, guests valued the remarkable views, cleanliness and overall comfortable ambiance of the rooms. The hotel's prime location near Banff, combined with its cozy interior and excellent mountain vistas, makes it a popular choice among travelers.
Beds
Guests consistently praise the beds at The Juniper Hotel & Bistro, frequently describing them as super comfortable or very comfy. Many highlight the bedding as good with some noting that the beds and pillows helped them sleep great. A few guests mention minor issues such as the bed sheets being a bit narrow and some beds being too small or narrow. Despite these comments, the overall consensus is that the beds are comfortable and contribute positively to the stay. Additionally, the hotel's location, close to town but not directly in it, is also appreciated. The hotel provides clean bathrooms and sheets and is pet-friendly, adding to its appeal. Overall, the comfortable bedding and well-appointed beds make for a restful and pleasant experience.
Cleanliness
The Juniper Hotel & Bistro has received numerous praises for its cleanliness. Guests frequently describe the rooms as clean, spacious and well maintained. Several reviews highlight the impeccable cleanliness of the premises and modern, comfortable rooms. The hotel is noted for its very clean and spacious accommodations, offering a pleasant mix of comfort and beautiful views.
While the majority of feedback focuses on the positive aspects of cleanliness, a few guests did report minor issues, such as uncleaned bathrooms or dead flies on windowsills. However, these instances appear to be exceptions rather than the norm. Overall, the property is consistently described as very nice and clean with excellent amenities including free onsite parking and great customer service. Guests have expressed satisfaction with the cleanliness and stated they would definitely consider booking again.
Staff
The Juniper Hotel & Bistro has garnered overwhelmingly positive feedback for its exceptional staff. Guests frequently highlight the friendliness, dedication and attentiveness of the team. The staff are described as incredibly helpful, always eager to assist and incredibly accommodating. Specific mentions of exemplary service from individuals like Daria, Emre, Hanbin, Lucy and Cate underscore the personal touch and high standards maintained by the hotel.
Travelers noted that the hospitality extended throughout their stay contributed to an outstanding overall experience. The front desk and wait staff receive particular praise for their kindness and superior service. Additionally, the hotel is commended for upgrading rooms at no additional cost and providing excellent communication with guests.
In combination with the superb amenities and beautiful views, the consistently friendly and accommodating staff at The Juniper Hotel & Bistro create a welcoming and enjoyable atmosphere, making it a highly recommended destination for visitors.
Parking
The Juniper Hotel & Bistro boasts a large and easily accessible parking lot, providing ample space for vehicles, including those with EV chargers. The parking situation is generally stress-free with plenty of spots available and the free onsite parking adds to the convenience. Guests appreciate the quiet and tranquil surroundings as well as the easy access to their luggage. The hotel's proximity to town and the natural setting around the parking area are added bonuses, enhancing the overall experience for visitors.
3 Star
The Juniper Hotel & Bistro offers guests good value for money, providing superb views of the surrounding mountains while remaining conveniently close to the village. Visitors frequently commend the hotel's excellent restaurant and its quality-price ratio. Although some aspects, such as the old school design and dated property elements, could use updating, these factors don't significantly detract from the overall experience.
Guests find the three big beds particularly useful and highlight the hotel's location as very good. Many reviews mention scores that hover around 7 and 8 out of 10, indicating a generally positive experience. While the lack of regular housekeeping service—a possible remnant from Covid protocols—could be a minor inconvenience, it does not seem to impact the overall satisfaction significantly.
Despite some describing the hotel as just "passable" or average, the overarching sentiment remains positive with no major dislikes reported. It's noted that booking in advance could present better options, but for those who stay, the Juniper Hotel & Bistro provides a well-rounded and commendable hospitality experience.
FAQ
No, The Juniper Hotel & Bistro doesn't have any pool.
No, a spa isn't available at The Juniper Hotel & Bistro.
No, The Juniper Hotel & Bistro doesn't allow dogs.
Yes, parking facilities are available at The Juniper Hotel & Bistro.
No, The Juniper Hotel & Bistro doesn't have a gym.
