Summary of reviewsThe Best Western Premier Bangtao Beach Resort & Spa is a fantastic choice for travelers looking for a peaceful and quiet area of Phuket. The hotel is located directly on a beautiful and spacious beach with clear water and plenty of trees for shade. The staff is incredibly friendly and hospitable and the rooms are spacious, clean and comfortable. The breakfast buffet is varied, delicious and fresh and the hotel offers excellent spa services and multiple pool options. The hotel is also great for families with children, offering perfect family rooms and a kids' pool. Although some guests had minor complaints about the food options and the hotel's older condition, the majority of guests were impressed with the hotel's facilities and services. Overall, the Best Western Premier Bangtao Beach Resort & Spa is a great value for a four-star beachfront property with a prime location and excellent amenities. Show more
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Categories
Beachfront Hotel
What is between the hotel and the beach?
Steps
What is the name of the beach?ฺBangtao Beach
What is the type of the beach?Sand
Is it possible to swim?Yes
Are there umbrellas and sun loungers?Yes
Are the umbrellas and sun loungers free?Yes
Are there non-motorized watersports available?
Kayaking
Paddle boats
Are there motor watersports available?
Jet Ski
Is diving equipment available?No
Are diving lessons provided?No
Is the beach shallow?Yes
Is the beach suitable for children?Yes
Is there a shop in the hotel or nearby where swimsuits, masks and other stuff can be purchased?Yes
Is this a private beach?No
Is nudism allowed?No
Is there wheelchair access to the beach?No
Answers last updated by Best Western Premier Bangtao Beach Resort & Spa
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 18
Please suggest which room type a family with one child should choose and where the child will sleep: They can choose all room type with extra bed or child share bed
Please suggest which room type a family with two children should choose and where the children will sleep: Family room with kids room
Please suggest which room type a family with three children should choose and where the children will sleep: Family room
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: All room type free of charge for baby cots
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: all room type extra bed for on child baby cots free of charge
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: all room type baby cots free of charge
Baby cot details:Max age:3 years old Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?Yes Age from:0 - Age to:12 Other details: kids below 4 years old must be accompanied by a parent or an adult
Is there a playground? Other details: N/A
Do you offer babysitting/child services?Yes, at an hourly charge
Additional amenities for children:
Kid meals
Swimming pool suitable for children
Answers last updated by Best Western Premier Bangtao Beach Resort & Spa
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Amazing Thailand Safety and Health Administration: SHA
Best Western We Care Clean
HACCP
World Health Organization (WHO) guidelines
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? N/A Indoor pool
Has the hotel closed during the pandemic? No
Answers last updated by Best Western Premier Bangtao Beach Resort & Spa
King Room with BalconyFeaturing a balcony, this triple room also provides air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 1 bed.
Twin Room with BalconyFeaturing a balcony, this triple room also provides air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe King Room with Ground TerraceBoasting a terrace, this triple room also offers air conditioning, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
King Room with Pool ViewBoasting a balcony with sea views, this triple room also offers air conditioning and a flat-screen TV with satellite channels. The unit has 1 bed.
Deluxe Twin Room with Ground TerraceThis triple room features air conditioning, a tea and coffee maker, a flat-screen TV with satellite channels and a terrace. The unit offers 2 beds.
Two-Bedroom Family UnitFeaturing a terrace with garden views, this family room also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 3 beds.
Twin Room with Pool ViewFeaturing a balcony with sea views, this triple room also provides air conditioning and a flat-screen TV with satellite channels. The unit offers 2 beds.
Deluxe Twin RoomBoasting a terrace with garden views, this triple room also features air conditioning and a flat-screen TV with satellite channels. The unit has 2 beds.
King Room with BalconyThe unit has 1 bed.
About Best Western Premier Bangtao Beach Resort & Spa
The Best Western Premier Bangtao Beach Resort & Spa is a great choice for travelers looking for a hotel in a peaceful and quiet area of Phuket. The hotel is located directly on the beach with a wide beachfront and clear water. There are many nearby restaurants within walking distance of the hotel and a handy 7/11 right across the road. The location is truly beachfront and great, providing direct access to the beach. The staff is super friendly and amazing and the rooms are spacious, quiet and comfortable. The hotel is close to good restaurants and shops with easy access to everything on foot. Guests can walk along the beach or the street to reach all necessary places, such as massage parlors, restaurants and currency exchange. The beach itself is lovely and wide with many trees for shade. The location is ideal and perfect with great amenities around the hotel and a peaceful and relaxing atmosphere.
Breakfast
The breakfast at the Best Western Premier Bangtao Beach Resort & Spa received high praise from most guests. They raved about the variety, deliciousness and freshness of the breakfast buffet, which left no wishes unfulfilled. Many enjoyed the beautiful views of the sea while savoring their meals. A few guests were less impressed, noting that the breakfast was average, limited or monotonous. Some suggested adding more natural juices and fruit to the buffet. Nonetheless, even those who didn't love the breakfast still found the hotel a great place to stay with clean and comfortable rooms, a friendly staff and a convenient location. Some guests also appreciated the varied Thai dishes served every other day for breakfast. Overall, if breakfast is an essential part of your hotel experience, the Best Western Premier Bangtao Beach Resort & Spa is a great choice.
Dinner
Guests staying at Best Western Premier Bangtao Beach Resort & Spa can enjoy delicious and varied food in the hotel restaurant. Some guests found the dinners lacked variety, but the Thai menu was praised. The hotel has two restaurants, but some guests opted to dine elsewhere, as they found the food at the seaside restaurant to be poor quality and overpriced with unfriendly staff. The à la carte menu was also said to be expensive, compared to the restaurants across the road. Overall, guests enjoyed the nice food options, but improvements could be made to the evening theme nights and the freshness of some dishes.
Rooms
Best Western Premier Bangtao Beach Resort & Spa offers comfortable and pretty rooms, some with a good view from the balcony. The spacious rooms are perfect for families with enough space for comfortable living. The garden view rooms are recommendable and equipped with safes, minibars and great air conditioning and wifi. The rooms are super clean and cleaned daily. The beds are really comfortable allowing for a peaceful sleep. Though some guests mentioned the relatively small and old-fashioned style furniture, the housekeeping team ensures excellent cleanliness throughout. The hotel may require some updating, as some of the older rooms are a little tired and dated and the rooms smelt bad occasionally. Despite that, the staff are great and handle any concerns with urgency. One should avoid the non-existent beach and opt for booking rooms on the 1st floor with pool access.
Beds
Guests of Best Western Premier Bangtao Beach Resort & Spa have commented positively on the quality of the beds provided. The beds have been described as comfortable, comfy and very good. Some guests have mentioned that they had larger beds, which allowed for a cozy sleep with their family. However, others have noted that twin beds pushed together may not be as comfortable as a large single bed. A few guests reported the beds being too soft or having poor quality foam rubber toppers. Despite this, the majority of guests enjoyed a comfortable night's sleep at the hotel.
Cleanliness
If you're looking for a clean and well-maintained hotel for your next vacation, the Best Western Premier Bangtao Beach Resort & Spa is definitely worth considering. Many guests have praised the cleanliness of the hotel and its facilities, including the rooms, pool and beach area. The staff also seem to prioritize cleanliness with many reviewers noting that the hotel is well-run and the facilities are spotless. Although a few reviewers mentioned issues with room cleanliness and terrace cleaning not being up to par, overall the hotel seems to be excellent in this area. If you want a peaceful and calm location with excellent standards of cleanliness, the Best Western Premier Bangtao Beach Resort & Spa may be a great fit for you.
Staff
The Best Western Premier Bangtao Beach Resort & Spa boasts some of the friendliest and most hospitable staff around. Guests have praised the staff's professionalism, efficiency and kindness across the board. The receptionists were particularly helpful, providing advice on local trips and offering top-notch service. Guests also found the rooms to be clean and spacious, stocked with high-quality toiletries and well air-conditioned. The hotel's location is fantastic and the staff is always willing to go the extra mile to make guests feel at home. A few negative reviews mention staff members who were less helpful, but overall, the incredibly positive comments on the resort's staff far outweigh the negatives. Stay at the Best Western Premier Bangtao Beach Resort & Spa for a wonderful vacation experience with typical Thai hospitality.
Wi-Fi
The Best Western Premier Bangtao Beach Resort & Spa boasts a friendly and accommodating staff, spacious and clean rooms with complete amenities like toiletries, safe, minibar and efficient air conditioning. Guests also praise the included wifi with some reporting speeds of up to 20-30mBs, sufficient for messaging and browsing. However, a few guests express disappointment with the poor reception, slow speeds and frequent disconnection needing upgrading. Nonetheless, many guests find the wifi service to be satisfactory for their needs.
Spa
The spa at Best Western Premier Bangtao Beach Resort & Spa has received high praise from guests. Many have raved about the quality of their massages with some even describing them as amazing and wonderful. Guests particularly enjoyed the beach front massage and found the Thai massages to be both very good and inexpensive. The spa also offers a great wellness package and access to a fitness room. Reviews praise the expertise of the massage therapists and note that the spa provided total relaxation. Guests would return to the hotel spa in a heartbeat. There were no negative comments about the spa.
Pool
The Best Western Premier Bangtao Beach Resort & Spa boasts a convenient location right on the beach with two large and excellent pools for guests to enjoy. The spacious beach and beautiful pool area with plenty of chairs overlooking the sea are highlights. Guests appreciate the great beach, restaurant, buffet and pools onsite and the pool cleanliness receives praise. However, some reviews mention that the pools need to be better maintained and the pool water can be heavily chlorinated or even acidic, causing skin irritations. Despite these minor downfalls, many visitors love the amazing pool and the raised banking right next to the beach. Overall, the resort offers an excellent pool area and seaside setting for a relaxing vacation.
Beach
The Best Western Premier Bangtao Beach Resort & Spa is situated right on a beautiful beach with direct access from the hotel without the need to cross a road. Guests love the location and appreciate the clean and spacious beach with lots of sun loungers. There are also many beach bars and water sports available just a short walk from the hotel. The hotel also has its own beach and guests enjoy the pool with a view of the beach. While some guests criticize the hotel's old and deteriorated condition and poor value for money, they acknowledge that it has friendly staff and a decent breakfast. However, overall the beach location is a definite highlight of this hotel.
Family
If you're planning a family trip to Phuket, the Best Western Premier Bangtao Beach Resort & Spa is an excellent choice. The hotel offers perfect family rooms and a quiet garden area, which is suitable for families with children. There's even a kids' pool where the little ones can splash around. Guests rave about the huge beds that are comfortable enough for a cozy sleep with their small children. Although some guests wished for more child-friendly activities on the hotel grounds, overall, this resort is great for those traveling with kids.
4 Star
Best Western Premier Bangtao Beach Resort & Spa is a beautiful hotel offering good value for money especially for a beachfront property. Despite being an older hotel, the property is well-maintained with a fantastic pool area and direct access to the beach. The staff are friendly and the breakfast is satisfactory. The hotel is a great option for a four-star stay. The grounds are well-kept with a beautiful garden providing a serene atmosphere. Although some reviews were not overly positive, overall, guests were impressed with the hotel's facilities and services.
Outdoor Pool
The Best Western Premier Bangtao Beach Resort & Spa offers a great outdoor pool experience with two large pools and plenty of sun loungers available. Guests have praised the pool's cleanliness and the quality of the water, as well as its beautiful views of the sea. Some have also mentioned the peaceful surroundings of the pool area. Additionally, the hotel offers excellent customer service with guests being pleasantly surprised by the friendly and attentive staff. The breakfast options were also noted as delicious. Overall, the multiple pool options and their high quality leave guests satisfied with their pool experience at this resort.
Beachfront
The Best Western Premier Bangtao Beach Resort & Spa is a truly amazing hotel with a prime beachfront location, which guests repeatedly rave about in reviews. The hotel boasts a beautiful and serene beach with plenty of trees providing shade. Guests love the direct access to the beach, where they can lounge on beach chairs, which is a rare find in the area. Rooms with sea views promise the stunning scenery and visitors confirm that promise is kept. The hotel is gorgeous inside and out and the staff is incredibly attentive, making every stay unforgettable. Overall, it's evident from the guest reviews that the location of this hotel alone is worth a visit.
Yes, Best Western Premier Bangtao Beach Resort & Spa has pool(s) that belong to one or more of the following categories: Children's Pool, Pool Swim Up Bar, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Best Western Premier Bangtao Beach Resort & Spa. For more information, read the answers to the Spa questionnaire
No, Best Western Premier Bangtao Beach Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Best Western Premier Bangtao Beach Resort & Spa. For more information, read the answers to the Parking questionnaire
Yes, Best Western Premier Bangtao Beach Resort & Spa has a gym. For more information, read the answers to the Gym questionnaire
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