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Summary of reviewsHotel Arcade gains significant acclaim for its exceptional location, situated centrally in the heart of the city close to local attractions, restaurants, cafes and shopping options. Guests consistently appreciate its proximity to the main square and pedestrian zone, providing easy access to vibrant city life and historic sites. The hotel’s setting on a historic square adds charm with many rooms offering great views. Accessibility is further enhanced by convenient parking options adjacent to the hotel, which many guests praise though some found navigating the parking area challenging due to ongoing construction.
The hotel's breakfast receives widespread positive feedback, frequently described as delicious, varied and plentiful, catering to diverse tastes. The buffet includes a rich selection of fresh foods and hot items, ensuring a satisfying start to the day. While there are occasional mentions of cold dishes and less enthusiastic staff, these are outliers and the breakfast experience is generally well-received, enhanced by friendly and helpful staff.
Room accommodations at Hotel Arcade are highly praised for their spaciousness, cleanliness and stylish interiors. Guests commend the comfort of the beds with many describing the rooms as large, airy and soundproof. Despite the historic charm, modern amenities are well-maintained with full bathrooms praised for their strong, hot showers. The blend of historical ambiance and modern comfort makes the rooms particularly appealing.
Cleanliness across the hotel is impeccable with guests consistently noting the spotless and well-upkept rooms, contributing to a comfortable and quiet environment. The beautifully maintained premises extend to the communal areas and bathrooms, further enhancing guest satisfaction.
The staff at Hotel Arcade receive outstanding reviews for their friendliness, helpfulness and professionalism. Guests highlight the team's accommodating nature, from receptionists to the breakfast staff. The willingness of the staff to go above and beyond greatly enhances the guest experience.
Finally, the comfort of the hotel beds adds to the overall positive experience. Guests frequently mention the high comfort level of the mattresses and pillows, contributing to restful and pleasant stays.
Overall, Hotel Arcade emerges as an exceptional choice for travelers seeking a centrally located, charming hotel with excellent amenities, impeccable cleanliness and a dedicated staff, ensuring a memorable and comfortable stay.
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