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Kap House Family Hotel

Bansko , 77 Pirin Str. (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsKap House Family Hotel is a highly recommended hotel for those looking for a comfortable and family-friendly accommodation in a prime location with plenty of activities for young ones. The hotel's location is perfect for skiing and exploring Bansko with the gondola just a short walk away and great restaurants and attractions nearby. The breakfast is generally praised for its variety and quality and the rooms are spacious, clean and comfortable with traditional and cosy decor. The staff is exceptional, attentive, friendly and always ready to assist with any requests. The spa and pool are of great quality and perfect for relaxation after an intense day of skiing. The hotel is pet-friendly and offers excellent ski storage facilities. Guests consistently rave about the comfortable beds, which are described as soft, big and very comfy. Overall, Kap House Family Hotel offers high-level cleanliness and a comfortable stay for its guests.
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Categories

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Cheap Hotel

3-Star Hotel

Hotel where Dogs Stay Free

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double or Twin Room - Free Spa Access With a TV and a private bathroom with shower. Some units have a balcony.

Triple Room - Free SPA Access With a balcony, TV and a private bathroom with bath or shower. Please note that the photos are only examples of a specific room type. Actual rooms might be decorated differently and there is no guarantee that you will be accommodated in exactly the same room.

Economy Twin Room - Free SPA Access This rooms are situated on the top attic floor. Bathrooms come with a bath or a shower.

Two-Bedroom Suite (4 Adults) - Free SPA Access Featuring a private entrance, this suite is comprised of 2 bedrooms and 2 bathrooms with a bath and a shower. Boasting a terrace with mountain views, this suite also offers a wardrobe and a flat-screen TV with cable channels. The unit offers 4 beds.

Family Room Attic (2 Adults + 1 Child) - Free SPA Access Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room offers a private entrance, a wardrobe, an electric kettle, a sofa and a flat-screen TV with cable channels. The unit has 3 beds.

About Kap House Family Hotel

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Guest Reviews

8.8

Excellent

Location

If you're looking for a hotel that is perfectly located for skiing and exploring Bansko, Kap House Family Hotel is the place to stay. Almost all of the reviews praise the hotel's location, which is just a short walk away from the gondola and conveniently close to great restaurants and attractions. The hotel is in the heart of the city, near the pedestrian zone and the main street, making it easy to reach all the places you need to go. Whether you want to ski, party or just explore the city, this hotel is definitely worth considering.

Breakfast

The breakfast at Kap House Family Hotel is generally praised by guests with many commenting positively on the variety and quality of the food. Some guests describe it as a basic continental breakfast that provides everything one needs before a day of skiing, while others specifically highlight the tasty homemade cake and freshly cooked scrambled eggs and sausages. The breakfast is also considered good value for the price. However, there are some guests who feel that the breakfast could be improved with more variety and fresher eggs. Overall, the staff is described as friendly and helpful and guests recommend the hotel's restaurant for its delicious and varied food.

Rooms

Kap House Family Hotel offers a variety of spacious, clean and comfortable rooms. The decor is traditional and cosy with wooden furniture adding to the warm atmosphere. The location is excellent, close to the gondola and the old center. Guests can enjoy a very clean and comfortable environment with towels changed every day. Beds are comfortable and some of them even big and soft. Some rooms are big with nice and clean bathrooms while others are cosy and warm. However, some economical rooms without balconies may be small and have small windows. The hotel needs to improve the ventilation and cleaning in the rooms. Nevertheless, guests can expect to find everything they need in the working fridge. Some rooms have armchairs, couches and coffee tables, making them feel more like apartments. Overall, guests love the hotel's awesome interior and lovely clean rooms that are cleaned every day. The only downside is that some rooms can be expensive and far from the city center.

Beds

If a good night's sleep is a priority for you during your travels, then Kap House Family Hotel might just be the place for you. Guests consistently rave about the comfortable beds, which are described as soft, big and very comfy with no springs. Some guests even compared them to a spa experience with rooms that were extremely clean and smelled like a spa center. While there were some minor complaints about the bed size or softness, the overwhelming majority of guests were pleased with their sleep experience at this hotel. If you're looking for a restful and rejuvenating stay, consider Kap House Family Hotel.

Cleanliness

Kap House Family Hotel is a lovely and clean hotel according to its guests. The rooms are clean, tidy and spacious with housekeeping provided every day. The hotel has all the facilities needed, including a nice swimming pool and jacuzzi. Even the entire property is squeaky clean. The staff and owners are friendly and helpful. However, some guests had minor complaints about the cleanliness of the pool water and the ventilation in certain areas. But overall, Kap House Family Hotel offers high-level cleanliness and a comfortable stay for its guests.

Staff

Kap House Family Hotel boasts an exceptional staff, praised by multiple confirmed guest reviews. The personnel are attentive, friendly, polite and always ready to assist with any requests. The hotel's hosts are caring and accommodating, making guests feel welcomed and at home. The staff members speak various languages, making communication a breeze. The hotel cat at the reception adds to the lovely atmosphere. The hotel's location is convenient and close to the ski lift. The hotel itself is clean and cozy with great facilities. Guests recommend the hotel and its delicious breakfasts. Despite the praise, some guests noticed that some staff members did not wear masks.

Spa

The Kap House Family Hotel offers a charming spa with a warm water pool, sauna and jacuzzi, making it the best part of the hotel, according to guests. The spa and pool are of great quality and perfect for relaxation after an intense day of skiing. The facilities are a bit basic with some guests noting the need for more shelves to keep clothes. Nonetheless, the spa is small but clean and nice for a quick swim or warm jacuzzi. Many guests found the spa great, noting the excellent swimming pool, sauna and jacuzzi. The massage services were excellent and the spa center is fine despite being closed in the morning and evening. Access to the spa is considered a strong point of the hotel. Some guests even had the spa and jacuzzi opened just for them. The property is clean, spacious enough and includes a cute spa, making it a great choice for a relaxing stay.

Pool

The pool, sauna and jacuzzi at Kap House Family Hotel are excellent for relaxation, according to guest reviews. The warm water pool is highly recommended after a day of skiing and the jacuzzi is described as super. Even though the pool is small, it is suitable for children. The pool and jacuzzi are always clean and warm and the location is great. There are green areas to walk your dog just a minute or two away. Plus, the indoor pool and hot tub are favorites among guests. However, some guests commented that the water may not be the cleanest and the ventilation in the pool and restaurant areas could be improved. Despite these minor issues, the pool is definitely a plus for those looking to relax at Kap House Family Hotel.

Family

If you're planning a ski vacation and looking for a family-friendly hotel with great value, then Kap House Family Hotel is definitely worth considering! This lovely pet-friendly hotel is known for providing ample opportunities for kids to have a fun time and they even allow dogs. The hotel is located in a central area in Bansko, making it convenient to access from anywhere. Many guests have praised the hotel's warm and accommodating staff, who go out of their way to make guests feel at home. The hotel has reserved apartments perfect for families and is a great base for a skiing holiday. Considering it is a 3-star hotel in Bansko during the ski season, it is definitely worth a try. Overall, Kap House Family Hotel is a great suggestion for anyone looking for a comfortable and family-friendly accommodation in a prime location with plenty of activities for young ones.

Ski

Kap House Family Hotel is the perfect base for a skiing holiday with its convenient location just a short distance from the gondola lift. The hotel offers excellent ski storage facilities and is located within walking distance of the main street and the ski lift. Guests can enjoy the winter experience and relax in the spa after a day on the slopes. The hotel's proximity to the ski area makes it perfect for a quick weekend skiing trip or a longer stay. Guests love the convenient location with many commenting on how close the hotel is to the gondola, as well as to bars, restaurants and the old town center. The hotel offers great value for money and is definitely worth a try for anyone looking for a short stay in Bansko during the ski season.

Yes, Kap House Family Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Kap House Family Hotel.

Yes, Kap House Family Hotel welcomes dogs.

No, parking facilities aren't available at Kap House Family Hotel.

No, Kap House Family Hotel doesn't have a gym.

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