Kempinski Hotel Grand Arena Bansko

Bansko , , Pirin Street 96 (Show on Map)


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Info This luxurious spa and ski resort is the ideal destination for all travellers who seek to experience the natural beauty of the Balkans while also spending a luxurious and utterly relaxing vacation. Located right at the foot of Pirin Mountain, Kempinski Hotel is the perfect resort for ski-lovers, as it also offers immediate access to the ski slopes. With luxurious accommodation, renowned spa facilities, an outdoor pool with sunbeds and umbrellas, as well as top-notch services and facilities, this 5-star hotel will guarantee the most enjoyable vacation surrounded by nature.
Summary of reviewsThe Kempinski Hotel Grand Arena Bansko in Bansko is a highly recommended 5-star hotel that offers exceptional service and amenities. The hotel's location is perfect for winter sports and hiking with the gondola lift located just in front of the hotel. Guests rave about the amazing breakfast options, exceptional spa facilities and luxurious dining experiences. The rooms are spacious and well-equipped with stunning mountain views. The hotel's staff is friendly, attentive and go above and beyond to ensure a memorable stay. The outdoor pool is a highlight for guests with heated water making it enjoyable even on cooler days. Overall, the Kempinski Hotel Grand Arena Bansko is a great option for families seeking a luxurious ski vacation or anyone looking for a unique and unforgettable stay in Bulgaria.
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Hotel with Ski To Door Access
Located right at the foot of Pirin Mountain, this luxurious hotel is an oasis of tranquility and luxury, especially for ski enthusiasts. Providing direct and convenient ski-to-door access, this hotel is nothing short of ideal for everyone who wants to not simply be close to the ski pistes, but also enjoy a luxurious stay while at it.

Hotel with Spa
The hotel features the luxurious Kempinski The Spa, offering refreshing and rejuvenating treatments such as saunas, detox, steam baths and beauty treatments. Combined with the lush natural landscapes all around you, it is certain that you will receive a holistic nurturing experience for both your body and soul.

Hotel with Gym
Include a nice workout into your schedule either in the well facilitated gym, or in one of the pools. This gym includes 140 sq of space with a wide selection of TechnoGym equipment that is tailored for convenience.

5-Star Hotel
Luxurious rooms inspired by the Alpine aesthetic, wonderful conference facilities, ski-in ski-out options, exquisite culinary delights and an awarded spa are some of the 5-star facilities that make this hotel one of the best and most luxurious in the area.

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Children's Pool    Outdoor Pool  

Number of pools 4

Pool 1 information:

Location of the pool: Indoor pool
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Business Hotel

Hotel with Parking

EV charging stations  


Accessible Hotel

Hotel with Tennis Courts
Number of all tennis courts 1
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Hotel with Outdoor Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Deluxe Room Town View with King Bed This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability.

Deluxe Room Mountain View with King Bed This room features: - a private balcony - a cable TV - a bathroom with a bathtub - a mini bar Please note that twin beds can be provided on request, and are subject of availability.

Deluxe Room Town View with Twin Beds The spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. Boasting a terrace, this twin room also offers a tea and coffee maker, a safe deposit box and a TV. The unit offers 2 beds.

Deluxe Room Mountain View with Twin Beds The room features a private balcony, a TV with cable channels, a bathtub and a mini bar. Twin beds can be provided on request, and are subject of availability.

About Kempinski Hotel Grand Arena Bansko
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Guest Reviews
9.2
Excellent
Location
Welcome to the Kempinski Hotel Grand Arena Bansko in Bansko, where you'll enjoy the best location for winter sports and hiking. The hotel is situated very close to the gondola, making it the perfect location for skiers and snowboarders. The imposing hotel is located right in front of the ski slope arrival, providing an amazing mountain view. You'll also love the convenience of the ski center and the choice of restaurants. The hotel offers valet parking, indoor and outdoor heated pools, a jacuzzi and an amazing breakfast. The location is great for gondola and town facilities and is near nature. In short, this is the perfect place to stay in Bansko with a fantastic location and unique view of Pirin.

Breakfast
Guests rave about the breakfast options at Kempinski Hotel Grand Arena Bansko with many describing it as amazing, perfect, wonderful and exceptional. The variety and quality of food is top-notch with many options for lactose-free, plant-based milks and gluten-free bread. The a la carte options are highly recommended, including the Eggs Benedict. Guests can even have pancakes and omelettes made on the spot and there are fresh juicing stations. For a special touch, some guests enjoyed Champagne with breakfast. The staff is praised for their great service and the location is convenient to the gondola and piste. Overall, the breakfast at Kempinski Hotel Grand Arena Bansko is considered top-notch by guests.

Dinner
If you're looking for a dining experience in Bansko, look no further than Kempinski Hotel Grand Arena Bansko. Guests have raved about the Japanese restaurant which was a true delight. Additionally, the come prima restaurant provided insane dinners that guests really enjoyed. The a la carte dinner at the hotel was a wonderful experience with great food. While the dinner menu was limited, the quality of the food was exceptional and the price was worth it. Other guests have described the food as delicious, excellent or very good. However, some guests found the prices to be very expensive and some felt that the dinner options could have been better. Overall, if you stay at Kempinski Hotel Grand Arena Bansko, the dining options won't disappoint.

Rooms
The Kempinski Hotel Grand Arena Bansko offers a variety of room options, including large and spacious rooms that are clean and well-equipped with comfortable beds and big baths. Guests can enjoy stunning mountain views and a cozy atmosphere. Some guests have mentioned that certain rooms need renovation and furniture replacement, but overall the rooms are simple and very nice. Though some rooms may be a bit dated, the exceptional quality bed, beautiful decor with rose petals and snow-capped mountain views make up for it. Some guests have noted issues with soundproofing, paper-thin walls and doors that don't close properly. However, the majority of guests had positive things to say about the large and well-equipped rooms, especially those with spacious terraces, big bathrooms and exceptional mountain views. The hotel offers excellent accommodation conditions and is a beautiful hotel in an excellent location.

Beds
Guests of Kempinski Hotel Grand Arena have left positive reviews about the comfort of the rooms and the beds. While some guests found the mattresses too soft or uncomfortable, the majority of guests said the beds were comfortable and clean. Some guests described the beds as "super comfy" and "royal." Some double rooms were comprised of two separate beds pushed together, but this did not detract from overall comfort. Overall, guests were very satisfied with the cleanliness and comfort of the rooms and beds at this hotel.

Cleanliness
The cleanliness of Kempinski Hotel Grand Arena is exceptional according to guest reviews. Visitors highlight the hotel's pristine rooms, which are cleaned twice a day. Even the "hidden" areas are immaculate. The rooms are described as clean and comfortable with some guests even calling the cleaning "perfection." The staff is friendly and reliable transportation is provided. However, a few guests noted mold spots in the bathroom ceiling and some half emptied bottles and a sock under the bed. Overall, the Kempinski Hotel Grand Arena is praised for its cleanliness and amazing service.

Staff
The Kempinski Hotel Grand Arena Bansko boasts exceptional service with staff who are friendly, attentive and go above and beyond to ensure a memorable stay. The hotel has brought in staff from other Kempinski hotels for the winter season, which adds to their already professional and helpful team. Guests appreciate the warm and welcoming attitude from staff, who speak excellent English and are always ready to assist. Despite a few isolated negative comments, the majority of reviews praise the staff for their exceptional service and professionalism. From reception to the dining room, to the ski and boot room attendants, the staff make guests feel truly cared for. Overall, the Kempinski Hotel Grand Arena Bansko sets exceptional standards with a team of attentive personnel who ensure a fantastic stay for each guest.

Spa
If you're looking for a luxurious and relaxing stay, Kempinski Hotel Grand Arena Bansko is the perfect destination. Guests rave about the amazing spa facilities, including a renovated wellness center with diverse saunas, hot jacuzzis and indoor and outdoor heated pools. Families can also enjoy the hot area together as children are allowed in the spa. The hotel's masseurs provide perfect treatments, making it easy to unwind and de-stress. However, some guests note that the inside pool is too cold for winter time. The spa and pool area are ideal for relaxation with wonderful facilities, including a variety of sauna rooms, rest areas and comforting jacuzzis. The spa experience at the hotel is unforgettable with amazing world-class services. The staff and spa area are beyond expectations, which makes for a great stay. Although there are some negative reviews, the majority of the feedback is super positive, making Kempinski Hotel Grand Arena Bansko the perfect spot to unwind and recharge during your vacation.

Pool
The Kempinski Hotel Grand Arena Bansko boasts a wonderful spa with a variety of pools including a generously sized pool, an indoor pool, an outdoor pool and a heated pool. Families can enjoy the luxury of a small heated pool just for children while adults relax in the thermal zone or lounge by the terrace pool. Guests rave about the facilities, mentioning the sauna and how the water in the outdoor pool is warm enough to swim in comfortably. Some guests suggest opening the pools earlier in the morning, but overall, the pool area is a great spot to relax and unwind at this fabulous hotel.

Parking
The Kempinski Hotel Grand Arena Bansko offers valet parking with two options: outside or underground. While some guests mention that parking is paid and the cost is high, others appreciate the convenience and safety of the underground parking with valet. The hotel does not have enough parking spaces and some guests find the entry to and exit from the parking area confusing. However, overall, the parking situation is OK and guests generally do not have major issues with it. While some guests in other hotels have enjoyed free parking, others feel that paying is reasonable. One guest noted an employee smoking in the parking area, but this seems to be an isolated incident. The hotel's shuttle service to/from the airport has received some negative feedback regarding poor management.

Family
Kempinski Hotel Grand Arena Bansko is a family-friendly resort perfect for a relaxing ski weekend with loved ones. The rooms are spacious and well-equipped, especially the family room with a variety of toys for babies and kids. Despite the pool being too deep for kids, there are other activities available for children. Parents can enjoy estate e relax in montagna con bimbo e cane while their little ones play with the provided toys. Though some guests experienced issues with the detskiyat kut, the hotel provides a luxurious experience for families. Additionally, the hotel hosts themed nights such as the Asian food night, which families can indulge in for an extra fee. Overall, Kempinski Hotel Grand Arena Bansko is a great option for families seeking a luxurious ski vacation.

Ski
Located right on the slopes and just steps away from the gondola, the Kempinski Hotel Grand Arena Bansko is the perfect base for a ski vacation. Many guests praise the hotel's excellent location for winter sports and its ski room conveniently located near the lift. The imposing hotel offers an amazing view of the ski slope arrival and is perfect for those looking for convenience as the gondola lift is located just in front of the hotel. The location is also great for those who love being close to the nature. The hotel offers a fantastic ski hotel experience with excellent spa facilities and convenient access to town facilities. Overall, the Kempinski Hotel Grand Arena Bansko is highly recommended for those looking for a perfect stay, as always in summer or winter, for an excellent skiing experience.

5 Star
If you're looking for the best hotel in Bansko, Kempinski Hotel Grand Arena Bansko is definitely worth a try! With an exceptional atmosphere and services expected of a five-star hotel, it comes highly recommended by visitors from around the world. Guests have praised the hotel for its location, attention to detail and extraordinary breakfast, while the spa, restaurants and reception staff were all mentioned for providing a high level of service. Although there were some negative comments about the price and lack of certain amenities, most visitors still believe Kempinski Hotel Grand Arena Bansko is a truly 5-star experience.

Outdoor Pool
The Kempinski Hotel Grand Arena Bansko's outdoor pool is a highlight for guests with its heated water making it enjoyable even on cooler days. The recently renovated wellness center also impresses and features a jacuzzi outside, perfect for relaxing. The terrace pool is a favorite spot for those seeking a bit of sun and the two external pools provide ample space for swimming and lounging. Guests rave about the great pool and spa facilities, making it a must-visit during their stay. Overall, the hotel's outdoor pool and spa are highly recommended by guests looking to unwind and indulge during their travels.

Luxury
If you're looking for a luxurious stay in Bulgaria, you can't go wrong with Kempinski Hotel Grand Arena Bansko. From the moment you step through the grand entrance, you'll feel like royalty in this beautiful 5-star hotel. The furnishings and bed might not be to everyone's taste, but everything else about this hotel is exceptional. The pool and spa are great, the restaurants are top-notch and the location is perfect. This fine hotel offers everything you'd expect from a luxurious stay and even exceeds it. Authentically luxurious, Kempinski Hotel Grand Arena Bansko is a fabulous choice for anyone who wants to experience a unique and unforgettable stay.


Yes, Kempinski Hotel Grand Arena Bansko has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Kempinski Hotel Grand Arena Bansko.

Yes, Kempinski Hotel Grand Arena Bansko welcomes dogs.

Yes, parking facilities are available at Kempinski Hotel Grand Arena Bansko.

Yes, Kempinski Hotel Grand Arena Bansko has a gym.
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