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Regnum Bansko Ski Hotel & SPA

Bansko , 3 Banski Suhodol Str. (Show on Map)

8.2

Very Good

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Summary of reviewsRegnum Bansko Ski Hotel & SPA is a great choice for skiing enthusiasts with an excellent location just a short walk from the Gondola and Main Street. The hotel offers a shuttle service every half hour until 5:30 pm, making it easy to get around. The rooms are spacious and comfortable with all necessary amenities. The hotel's cleanliness is a standout feature with many guests describing it as "impeccably clean" or "super clean." The spa facilities are also highly praised with several types of saunas and a thermal pool. Families are welcomed with plenty of parking spaces and indoor kids playing rooms. While the breakfast and dinner receive mixed reviews, the hotel offers a diverse spread including vegan, fish and lactose-free options. The staff is described as friendly, accommodating and delightful with exceptional customer service. The hotel's wifi is generally good, although some guests had issues in their rooms. The pool and spa areas are well-liked with a great selection of pools including a children's pool with a small aqua park. While some guests had issues with the beds, overall the reviews of the Regnum Bansko Ski Hotel & SPA were positive. The hotel's 5-star rating receives mixed reviews, but the hotel is a nice and comfortable place to stay while enjoying skiing in Bansko. The hotel strives to cater to all kinds of guests, although guests with baby strollers may experience some difficulties with accessibility throughout the property. Overall, Regnum Bansko Ski Hotel & SPA is a great choice for a ski holiday in Bansko.
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Hotel with Spa,

At Regnum Bansko Ski Hotel & SPA, an expansive wellness haven awaits. This magnificent spa is equipped with a warm indoor swimming pool and two large adjoining Jacuzzis, each with the capacity to accommodate up to eight people. The thermal area offers two saunas, a steam bath, and an authentic hammam for a unique and traditional Turkish bathing experience. Feel the purifying heat of the marble stone and the misty air envelop you as you enjoy the hammam's full-bodied steam, making for a perfect detoxification session.

To continue the relaxation journey, the therapies area boasts four massage rooms and a VIP studio for two, complemented by a serene relaxation room. Massage enthusiasts will appreciate the variety, from classic European massage to delightful variations with aromatic oils and aloe vera. The comprehensive spa menu extends to anti-stress, relaxing, and deep tissue massages, and even warm volcanic stone therapy. You will also find an array of spa rituals, body scrubs, masks, and Thalgo facial cosmetic therapies. All of this, paired with crisp mountain air, stunning natural surroundings, and professional care, make Regnum Bansko Ski Hotel and SPA an ideal retreat for body and soul.

Luxury Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon,

Family Friendly Hotel

What percentage of your guests are families? Between 50% and 90%

Family-Friendly room types:

Connecting rooms (with intermediate door). Number: 16

One-bedroom apartments. Number: 103

Two-bedroom apartments. Number: 22

Please suggest which room type a family with one child should choose and where the child will sleep:
Executive Suite, Executive Mountain View Suite - add. bed (extensible sofa bed).

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Parking,

Accessible Hotel

Hotel with Gym,

5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool,

Hotel with Pool Lap Lanes,

Hotel with Children's Pool,

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Executive Suite Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The bathroom comes with free toiletries, a bath or shower and a hairdryer. Complimentary fruits and water are served one-time upon arrival. Please note that this suite is fitted with either a king-size bed or 2 single beds. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Executive Suite with Mountain View Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The private balcony reveals scenic views to Pirin mountain. The bathroom comes with free toiletries, a bath or shower and a hairdryer. Complimentary fruits and water are served one-time upon arrival. Please note that this suite is fitted with either a king-size bed or 2 single beds. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Executive Deluxe Suite Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The suite features 1 big bathroom or 2 separate bathrooms with free toiletries, a shower cabin and a bathtub. Complimentary fruits and water are served one-time upon arrival. Please note that this suite is fitted with either a king-size bed or 2 single beds. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Executive Deluxe Suite with Mountain View Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The private balcony reveals scenic views to Pirin mountain. The suite features 1 big bathroom or 2 separate bathrooms with free toiletries, a shower cabin and a bathtub. Complimentary fruits and water are served one-time upon arrival. Please note that this suite is fitted with either a king-size bed or 2 single beds. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Grand Suite Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The suite features 1 big bathroom or 2 separate bathrooms with free toiletries, a shower cabin and a bathtub. Complimentary fruits and water are served one-time upon arrival. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Grand Suite with Mountain View Featuring air conditioning, a living room with a seating area and a flat-screen TV with cable and satellite channels. The private balcony reveals scenic views to Pirin mountain. The suite features 1 big bathroom with free toiletries, a shower cabin and a bathtub. Complimentary fruits and water are served one-time upon arrival. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Junior Suite This suite features an electric kettle and air conditioning. Complimentary fruits and water are served one-time upon arrival. Please note that extra beds are not available in this room type.

King Suite This suite features a balcony, satellite TV and seating area. Complimentary fruits and water are served one-time upon arrival. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

About Regnum Bansko Ski Hotel & SPA

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Guest Reviews

8.2

Very Good

Location

Regnum Bansko Ski Hotel & SPA is excellently located for skiing enthusiasts with a shuttle service available every half hour until 5:30 pm. Guests can take a short walk of just 5 minutes down to the Gondola and Main Street, where the ski school and restaurants such as Casa Did Papi are located. The hotel is also situated at the foothills not far from the cable car itself and it offers fantastic views of the mountains. The shuttle bus worked really well, making it an easy place to get around. Additionally, the hotel has its own mineral water heated pool for relaxation after skiing. Although it's a bit far from the old city, the location is great and suitable for families. However, some guests found the street not attractive with many parked cars and no proper sidewalks and a few found it a bit difficult to access with steep paths that are not suitable for baby strollers. While some found the location not the best, others thought the location was good or even fantastic.

Breakfast

The breakfast at Regnum Bansko Ski Hotel & SPA receives mixed reviews from guests. Some describe it as rich, diverse and fantastic with a variety of options including plant-based milk and freshly cooked pancakes and omelettes. Others feel that the quality and variety could be improved, noting that it's similar day-to-day and could have more options for vegetarians. Some guests even found certain items to be cold when they should be hot. Despite these critiques, many still describe the breakfast as excellent, great and fabulous and appreciate the diverse spread including vegan, fish and lactose-free options. There are also positive remarks about the dinner and other dining options in the hotel.

Dinner

The dinner at Regnum Bansko Ski Hotel & SPA has received mixed reviews from guests. Some have found the food to be unvaried and of low quality with complaints of canned food, tasteless and poorly cooked dishes and a poor selection. Others have noted that the dinner was mediocre or average and that the food could be enhanced with more variety. However, there were also positive comments about the dinner with some guests praising the great food or noting that it was the best dinner they had during their stay in Bansko. Additionally, some guests found the dinner menu to be interesting and others enjoyed the good and fast service. Overall, while there were some complaints about the dinner, guests seemed to have varying experiences with the food and the hotel's other amenities, such as the spa and cleanliness, were generally well-received.

Rooms

Regnum Bansko Ski Hotel & SPA offers spacious and comfortable rooms equipped with everything needed for a pleasant stay. Some rooms feature kitchen facilities, balconies and stunning mountain views. The daily room cleaning is done very well. While some guests found the furniture or decor to be outdated, many others appreciated the cleanliness, size and comfort of the rooms. Guests also appreciated the friendly and helpful staff, large parking area and quiet location. Overall, the hotel offers great rooms with all the necessary amenities for a pleasant stay.

Beds

Guests who have stayed at the Regnum Bansko Ski Hotel & SPA have mixed reviews about the beds. Some say that the beds were comfortable and lovely while others mention that the mattresses were noisy and hard. Despite this, there are plenty of positive points to mention about the hotel including the large apartment rooms, quality bedding and the fact that some guests had the most comfortable bed they have ever slept on in a Bulgarian hotel. Additionally, the rooms are very big and some even have two king-size beds instead of one king and two singles. While there were some complaints about creaky beds, hard mattresses and some guests that had a tough time sleeping, overall the reviews of the Regnum Bansko Ski Hotel & SPA were positive.

Cleanliness

If you're planning your ski trip to Bansko, you might want to consider staying at Regnum Bansko Ski Hotel & SPA. Based on guest reviews, the hotel's cleanliness is definitely one of its strengths - lots of guests seem to feel that the hotel is clean and well-maintained. In fact, many guests had great things to say about the daily room cleaning, mentioning that their rooms were cleaned well every day. The spa area also got lots of positive mentions - guests reported that it was nice, clean and not too big.

Of course, not all of the reviews were positive. Some guests did mention that their rooms were dirty and a few mentioned issues like broken furniture or smelly bathrooms. However, it seems like these issues were in the minority - many more guests reported great experiences with the hotel's cleanliness. Some even described the hotel as "impeccably clean" or "super clean."

Overall, it seems that the staff at Regnum Bansko Ski Hotel & SPA work hard to maintain a high standard of cleanliness. If you decide to stay here, you can probably expect a clean and comfortable experience.

Staff

The staff at Regnum Bansko Ski Hotel & Spa were described as friendly, accommodating and delightful by numerous guests. They were praised for exceptional customer service and many guests mentioned specific staff members by name. Although some guests expressed frustration with language barriers or unhelpful employees, the majority had only positive things to say about their interactions with the staff. The hotel's shuttle bus drivers were a notable exception to the overwhelmingly positive feedback about the staff. Overall, guests described the staff as welcoming, caring and helpful.

Wi-Fi

Regnum Bansko Ski Hotel & SPA offers guests excellent wifi throughout the hotel. Guests highlighted the availability of internet TV and the good wifi connection in the hotel. However, some guests mentioned that the wifi did not work well in their rooms. One guest complained that the wifi was not good at all in their room. Another guest said that the wifi did not reach their room. Despite these comments, overall, guests seem to have had a positive experience with the wifi at Regnum Bansko Ski Hotel & SPA.

Spa

If you’re looking for a truly relaxing and rejuvenating experience while visiting Bansko, Regnum Bansko Ski Hotel & SPA might be the perfect place for you. Guests rave about the spa facilities which offer several types of saunas and a thermal pool. The spa area is clean and well-maintained and the friendly and responsive staff provide free towels. There are a brand new thermal complex and shuttle service provided. The hot springs were especially appreciated by many guests. The overall atmosphere of the spa is described as cozy and pleasant, but some guests did report issues like cold temperatures, chlorine smells and crowdedness during peak season. Nonetheless, the jacuzzi and swimming pool areas are well-liked and there is generally a good choice of cosmetic procedures available. Overall, guests agree that the hotel spa is a great addition to an already fantastic location.

Pool

The Regnum Bansko Ski Hotel & SPA boasts a great selection of pools, including indoor and outdoor, heated, semi-Olympic and even a children's pool with a tiny aqua park. Many guests enjoyed the mineral pools, which were clean, well-maintained and surrounded by greenery. The spa area was also a highlight with excellent jacuzzis and warm water in the pools. However, some guests had issues with cold water or strange smells in the pool and a few experienced poor service or facilities. Overall, the pool and spa areas were praised for their size, temperature and variety, making them a standout feature of the hotel.

Parking

The Regnum Bansko Ski Hotel & SPA offers great parking options for its guests. Although the main parking lot can sometimes be full, there are plenty of available spots around the hotel. Guests appreciate that no reservation is needed and parking in the whole area is easy. Some guests enjoyed free parking, while others were willing to pay for the peace of mind that comes with a secure, underground parking garage. Overall, the hotel offers both supervised and unsupervised parking, providing guests with plenty of options for their vehicles.

Family

At Regnum Bansko Ski Hotel & SPA, families are welcomed with plenty of parking spaces for cars and indoor kids playing rooms. Although the carpeted children's room lacks toys, there are still plenty of activities for kids, including an aqua park, animation team for Bulgarian speakers and a children's disco. The outdoor pool is clean and even has slides for kids. Despite the limited menu options for children, the hotel's amenities cater to both men and women and the spa even provides towels. The location is ideal for families, though guests with strollers may find the hotel's accessibility challenging. All in all, Regnum Bansko Ski Hotel & SPA is a lovely family-friendly destination.

Ski

Regnum Bansko Ski Hotel & SPA is a perfect destination for a chilled ski holiday. It is located at the foothills of a superb mountainous resort not far from the ski lifts. Guests can take advantage of the shuttle service to and from the Gondola, which works well and the VIP ski pass is a life-saver to skip the main gondola queue. The hotel is situated close enough to the centre of the ski area, enabling easy access to the ski resort by foot as well. There is also a ski school located on the same street. While some reviewers pointed out that a few of the staff members were not polite and careful with ski equipment, most reviews suggest that the hotel's location is excellent, offering a good accommodation experience, breakfast and pools spa and the 15-minute shuttle service to the Gondola is especially helpful.

5 Star

Regnum Bansko Ski Hotel & SPA has mixed reviews regarding its 5-star rating with some guests finding it underwhelming while others enjoyed exceptional experiences. The hotel has good facilities overall, but some guests were disappointed with the food and services, stating that they do not match the standard of a 5-star hotel. However, the SPA was up to par with what guests would expect from a 5-star hotel, although some found the design unappealing. The attention to detail in the rooms varied with some finding it lacking while others were satisfied. Despite the mixed reviews, the hotel is a nice and comfortable place to stay while enjoying skiing in Bansko.

Accessible

Regnum Bansko Ski Hotel & SPA is a popular destination for winter adventurers and it's great to see that they strive to cater to all kinds of guests. While accessible rooms and facilities are not mentioned in the reviews, the hotel does offer an accessible room for those who require it. Some guests note that the hotel could use some refurbishments, but this doesn't detract from the overall experience. Families with children will find the hotel comfortable and accommodating. However, it's worth noting that guests with baby strollers may experience some difficulties with accessibility throughout the property. All in all, Regnum Bansko Ski Hotel & SPA receives positive feedback for their efforts to make their property as accessible and welcoming as possible.

Children's Pool

The Regnum Bansko Ski Hotel & SPA offers a children's pool that guests appreciate with its small aqua park for children. The hotel also has a semi-Olympic pool for adults. However, some guests mention issues regarding the spa area as the showers are too far from the pool and some people do not shower before entering. Additionally, some guests found the temperature in the spa area too cold. Nevertheless, the hotel provides fun activities for children such as animation in the children's room and games in the pool. Overall, the children's pool is a positive aspect of the hotel, according to guest reviews.

Outdoor Pool

Regnum Bansko Ski Hotel & SPA offers an outdoor pool for guests to enjoy. Some guests were disappointed to find out that the thermal pool was actually 10 km away in another town, but overall, the outside pools received positive reviews. The pools were described as very clean, well-maintained and even picturesque with greenery surrounding the sun loungers. Some guests enjoyed the aqua park for kids, while others took advantage of the semi-Olympic pool for adults. Additionally, the outdoor heated pool facility was highly praised, although it required a 15-minute drive. Unfortunately, some guests were disappointed to find out that the hotel's outdoor pool had been closed since May due to the low season. Despite this, guests were generally pleased with the hotel's spa facilities and the various pools available both on the hotel grounds and nearby.

Indoor Pool

Regnum Bansko Ski Hotel & SPA boasts of a beautiful indoor pool for guests looking to have a relaxing time. The pool is highly rated by guests who have praised its cleanliness, availability and size. Additionally, the hotel's spa zone has two jacuzzi tubs, sauna and a thermal pool with a relax area. Many visitors noted that they enjoyed the thermal pool and hot springs. Despite some complaints about the temperature being too cold in the SPA, the majority of guests mentioned that they loved spending time in the indoor pool and jacuzzi. The indoor facilities include saunas, jacuzzis and a Turkish bath, making it a perfect place to unwind after a day of skiing. For those seeking a spot to relax in their skimpy attire, there is ample space around the big pool. Overall, the indoor pool area is a highlight of the hotel and guests recommended it as a perfect place to relax and get refreshed.

Luxury

The Regnum Bansko Ski Hotel & SPA boasts an amazing and beautiful building, befitting of its 5-star rating, although some guests expected a little bit more. While the attention to detail in the rooms didn't always match up to guests' expectations of luxury, some were lucky enough to stay in the executive suite. However, some guests criticized the quality of the food, which felt more like cafeteria food than that of a 5-star hotel. Despite some mixed reviews, this hotel certainly has the potential to offer a luxurious stay.

Yes, Regnum Bansko Ski Hotel & SPA has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.

Yes, a spa is available at Regnum Bansko Ski Hotel & SPA.

No, Regnum Bansko Ski Hotel & SPA doesn't allow dogs.

Yes, parking facilities are available at Regnum Bansko Ski Hotel & SPA.

Yes, Regnum Bansko Ski Hotel & SPA has a gym.

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