Bari, Via Intendenza, 3641.126651,16.868816(Show on Map)
5.2
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 01 Nov - Mon, 02 Nov01 Nov - 02 Nov
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Palazzo Grigio, situated at the crossroads of old and new Bari, receives high praise for its unparalleled convenience. Its prime location near the historic center, Basilica of Saint Nicholas and popular local eateries, including a renowned pizzeria, makes it an ideal hub for exploring the vibrant streets of Bari Vecchia. Visitors appreciate the combination of historical allure and urban convenience, along with the peaceful nighttime atmosphere despite its central position.
The accommodations at Palazzo Grigio are best suited for short stays, offering budget-friendly options with essential amenities. While the rooms are compact and may sometimes lack natural light, they are generally tidy and practical. The staff are often lauded for their friendliness and helpfulness, particularly during check-in, although there have been issues with communication and availability. Free Wi-Fi is typically reliable, enhancing the overall stay experience for many guests.
However, there are notable drawbacks. Cleanliness remains a significant concern with reports of dirty sheets, mold, dust and musty odors detracting from the stay. The comfort of the beds is inconsistent with several guests reporting sagging or worn-out mattresses. Some rooms suffer from insufficient insulation, leading to noise issues.
In summary, Palazzo Grigio offers a convenient and budget-friendly option for travelers prioritizing location, especially suitable for short visits. While the friendly staff and reliable Wi-Fi are positives, improvements in cleanliness, comfort and facilities are necessary to better meet guest expectations and enhance overall satisfaction.
Free Wi-Fi
Small
Check-in - Check-out
Check In:
13:00 - 22:30
Check Out:
05:00 - 10:00
Facilities
Non-smoking rooms
Airport shuttle
Internet services
Heating
WiFi
Free WiFi
Non-smoking throughout
Air conditioning
Airport shuttle (additional charge)
Lockers
Minimarket on site
Daily housekeeping
WiFi available in all areas
Invoice provided
Room Types
Single Room with Private External BathroomThis air-conditioned single room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with a quiet street view. The unit has 2 beds.
Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a tiled floor as well as a quiet street view. The unit has 2 beds.
About Palazzo Grigio
Registry or License or Notification Number: 072006B400077669, IT072006B400077669
Guest Reviews
5.2
Rated
Review Summaries
Summarized by AI
Location
Located at the crossroads of old and new Bari, Palazzo Grigio stands out for its unparalleled convenience and strategic position. Guests rave about its prime location with many highlighting its proximity to the historic center, Basilica of Saint Nicholas and popular local eateries, including a renowned pizzeria. The hotel's central placement makes it an ideal hub for exploring the vibrant streets of Bari Vecchia, offering easy access to both the old town's charm and the city's modern shopping streets and theaters. Whether arriving by train or looking for a base to walk around the city center, Palazzo Grigio’s impeccable location provides a seamless blend of historical allure and urban convenience. Visitors also appreciate the quiet atmosphere at night despite being in the heart of the city, making it a perfect spot for a comfortable and restful stay.
Rooms
Palazzo Grigio, located in a prime central spot, offers a range of compact accommodations best suited for short stays. Guests have consistently noted the rooms are notably small and often lack natural light due to the absence of windows, contributing to a somewhat claustrophobic and humid atmosphere. The layout of the rooms, including quadruple rooms, is practical but the minimalist furnishings and occasional maintenance issues like worn mattresses and broken shower curtains may not appeal to everyone.
Despite these drawbacks, the rooms and bathrooms are generally tidy and provide essential amenities, making them a budget-friendly option for travelers who prioritize location over comfort. Noise tends to be an issue due to insufficient insulation, particularly in rooms adjacent to the main entrance. The friendly staff handling check-in and check-out procedures adds a positive touch to the stay.
Overall, Palazzo Grigio is an economical choice for those looking to stay in the city center, especially for brief visits. However, it may not meet the expectations of discerning travelers seeking spacious and fully-equipped accommodations.
Beds
Guests have had a mixed experience with the beds at Palazzo Grigio. On the positive side, several reviewers noted that the beds and pillows are quite comfortable. Some were pleasantly surprised by the comfort level of the beds, highlighting that comfortable bedding is a crucial aspect of a good hotel stay. The beds were also noted as being spacious, contributing to a generally positive sleep experience for some visitors.
However, many guests reported significant issues. A common complaint was sagging mattresses, particularly in the middle, which led to discomfort. Descriptions of old, worn-out and deformed mattresses were recurrent with some guests finding the beds extremely uncomfortable. Issues included sagging, soft mattresses that were not suitable for a restful night’s sleep and some beds that were described as tiny or even broken.
There were also mentions of cleanliness concerns with one guest noting blood on the bed linen and another reporting numerous bed bug bites. The presence of iron springs in the mattresses was highlighted as particularly uncomfortable by some. Noise levels from the street and adjacent rooms also affected the overall sleep quality.
In summary, while some guests found the beds at Palazzo Grigio comfortable and spacious, others encountered significant discomfort due to sagging, worn-out mattresses and cleanliness issues.
Cleanliness
Palazzo Grigio has certainly made a mixed impression when it comes to cleanliness. Many guests expressed dissatisfaction with various aspects of the hotel's hygiene. Reported issues included dirty sheets, a dusty room and floors covered in hair. Multiple reviews highlighted severe mold problems in the bathrooms and on the ceilings, making the environment feel unhealthy and uninviting. The showers often had drainage problems and appeared rusted and moldy. Some visitors also noted that the general cleaning seemed superficial, leaving dirt in corners and dust accumulating on fixtures.
Beyond the mold and dust issues, guests frequently commented on the musty and smoky odors lingering in the rooms, adding to the sense of uncleanliness. Additionally, malfunctioning facilities like inadequate air conditioning and insufficient bathroom maintenance further diminished the overall experience.
While there were occasional mentions of the hotel being clean or tidy, these seemed overshadowed by the recurring theme of poor sanitation and maintenance that left much to be desired. Overall, Palazzo Grigio appears to need significant improvements in its cleaning standards to meet guest expectations and provide a more comfortable and hygienic stay.
Staff
The reviews for the staff at Palazzo Grigio present a mixed picture. Guests consistently mention that the staff is friendly, helpful and cooperative with several instances where the manager went out of their way to assist, such as helping with baggage and ensuring a smooth check-in process. Hosts have been described as very responsive, particularly during check-in and generally pleasant in their interactions.
However, there are significant issues highlighted, including difficulties in communication and availability. Multiple guests noted the staff's limited proficiency in Italian and challenges in reaching staff members after initial contact. There were also criticisms of the owner’s lack of interest in providing services with reports of rude behavior and instances of not answering calls. Notably, some staff members, including a particular man on a scooter mentioned by several guests, were seen as unwelcoming or uncomfortable.
In summary, while the friendly and helpful nature of many staff members is appreciated, especially during check-in, there are notable gaps in the availability, language proficiency and overall hospitality that detract from the guest experience.
Wi-Fi
Guests at Palazzo Grigio have generally positive feedback regarding the hotel's Wi-Fi service. Many found the Wi-Fi to be very good and working perfectly with free internet access available throughout the facility. Several guests noted that the Wi-Fi worked flawlessly, enhancing their overall stay. However, a few reviews mentioned inconveniences such as the Wi-Fi password being written on the wrong door and instances of internet failure. Additionally, some guests observed that the data network was quicker and more stable than the Wi-Fi. Despite these minor issues, the overall sentiment about the Wi-Fi at Palazzo Grigio is favorable.
3 Star
Located in the heart of Bari, Palazzo Grigio offers a very convenient base for travelers who prioritize location and budget over luxury. The central positioning and air conditioning are noted as significant advantages, catering to those needing a brief stay or a practical stopover. Travelers looking for affordability will find the hotel to be good value for money, especially given the typically higher costs of similar accommodations in the city center.
However, the hotel has some clear limitations. Basic amenities, such as a kitchen for preparing coffee or a light breakfast, are notably missing, detracting from the overall convenience for longer stays. The rooms tend to be very small, particularly the single rooms and some guests have remarked on insufficient cleanliness and incomplete facilities. Issues like audible sounds from water pumps and thin drywall partitions can disrupt the comfort levels.
Overall, Palazzo Grigio suits practical travelers without high expectations, offering a reasonable option for a night or two due to its great location and low prices. However, there are areas in need of improvement to enhance the guest experience.
FAQ
No, Palazzo Grigio doesn't have any pool.
No, a spa isn't available at Palazzo Grigio.
No, Palazzo Grigio doesn't allow dogs.
No, parking facilities aren't available at Palazzo Grigio.
