Beaufort, 3651 Trask Parkway32.443058,-80.724897(Show on Map)
5.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesSun, 28 Jun - Mon, 29 Jun28 Jun - 29 Jun
1 Room2 Guests
Info
Summary of reviews
The Howard Johnson by Wyndham Beaufort/Parris Island generally receives favorable feedback for its convenient and strategic location. Close to key sites like the Marine Corps Recruit Depot on Parris Island, the Beaufort Air Station and downtown, the hotel is a practical and charming option for various travelers. Guests appreciate the scenic views of the nearby marsh, the ease of access to stores and other necessities and the combination of excellent service and a central setting.
The breakfast experience has varied among guests. While some lauded it as pretty good and delicious, others were less satisfied, citing issues such as the breakfast not being replenished, lack of variety and limited availability. The inconsistency indicates a need for improvement to meet guest expectations consistently.
Room reviews reveal a mix of experiences. Newly renovated rooms are noted for being spacious, comfortable and featuring up-to-date air conditioning systems with lovely views. However, cleanliness and maintenance issues, such as visible stains, mold, unpleasant odors and bugs, point to a need for more thorough housekeeping and upgrades to ensure consistent quality across all rooms.
Cleanliness as a whole is a significant concern at the hotel. While some rooms and areas are noted for being clean, many guests reported issues with unswept floors, unpleasant odors, dirty bathrooms, mold and overall neglect. These issues extend to alarming findings, such as a crab in a room and a syringe under a mattress, indicating an urgent need for improvements in housekeeping and overall property maintenance.
The staff at the hotel receive mixed reviews. Friendly interactions and good coffee are noted positives. However, many reviews highlight a lack of in-person customer service with interactions often conducted via a virtual kiosk, leading to reports of absent, unresponsive or rude staff. This impersonal service and security concerns, including a theft incident and non-functioning security cameras, detracted from the overall experience.
The pool is another area with mixed feedback. Many guests enjoyed the clean and pleasant pool area, particularly for children's entertainment. However, frequent closures and cleanliness issues, such as no chlorine and disruptions from excessive smoke, indicate that the pool's availability and maintenance can be inconsistent.
For families, the hotel is convenient for attending events in the area, particularly boot camp graduations. The presence of nearby stores and amenities adds to its practicality. However, disappointments have occurred during special occasions, suggesting that while it serves its purpose as a budget-friendly option, there are areas for improvement, especially in creating memorable experiences for special events.
The beds at the Howard Johnson by Wyndham Beaufort/Parris Island are often highlighted as a positive aspect of the stay. Guests describe them as super comfortable with plenty of quality pillows, contributing to a restful sleep. Clean sheets further enhance the experience, although occasional issues like bed size, height and sporadic cleanliness concerns also surface. Despite this, the beds generally stand out as one of the hotel's better features.
Overall, while the hotel has several strong points, particularly its location and comfortable beds, there are evident areas that require attention and improvement, particularly in cleanliness, staff responsiveness and consistency of amenities like breakfast and the pool.
Categories
Dog Friendly
This hotel welcomes both dogs and cats, and offers spacious rooms with free Wi-Fi. It's conveniently located near downtown Beaufort and the Marine Corps Air Station.
Family
Pool
Outdoor Pool
Golf
Outdoor Pool
Room Types
King Room - Non-SmokingThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 1 bed.
Queen Room with Two Queen Beds and View - Non-SmokingThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds - Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds - Pet Friendly/Non-SmokingThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom.
Guest Reviews
5.5
Rated
Review Summaries
Location
The Howard Johnson by Wyndham Beaufort/Parris Island offers a strategically convenient location appreciated by many of its guests. Situated close to the Marine Corps Recruit Depot on Parris Island, it serves as an ideal spot for those attending graduations. Visitors also highlight its proximity to the Beaufort Air Station and downtown, making it easily accessible and practical for various activities. The surrounding area is noted to be pleasant with views of a nearby marsh adding to the charm. The central location ensures that guests can find stores and other necessities within a short distance. Overall, the combination of excellent service and a perfectly positioned setting makes it a favorable choice for travelers.
Breakfast
The breakfast experience at Howard Johnson by Wyndham Beaufort/Parris Island received mixed reviews. On the positive side, some guests described it as pretty good, simple but good, delicious and even great. However, many guests expressed dissatisfaction, noting significant issues such as the breakfast being not replenished, lack of variety and limited availability. Complaints mentioned incidents such as running out of key items like eggs and sausage by early morning and the pancake maker being either slow or broken. Many also pointed out that the breakfast often consisted only of basic items like coffee, yogurt and cereal with some guests experiencing non-existent or minimal offerings—sometimes just cold or frozen pastries without a way to heat them up. Overall, the feedback reflected a need for substantial improvements to meet guest expectations better.
Rooms
The guest reviews of Howard Johnson by Wyndham Beaufort/Parris Island offer a mixed picture of the hotel's rooms. On the positive side, some rooms have been noted as newly renovated, very comfortable and offering lovely views. Guests appreciated that these rooms were spacious, clean and featured updated air conditioning systems. The proximity to food and stores was also highlighted as a plus.
However, numerous guests have raised concerns about the cleanliness and condition of many rooms. Reports include issues such as visible stains on sheets, unclean bathrooms, mold in showers and general filth. Instances of broken fixtures, unpleasant odors and bugs have also been mentioned. The overall sentiment suggests that while some rooms have been revamped and can offer a decent stay, the hotel struggles with inconsistency in maintenance and cleanliness, pointing to a need for more thorough housekeeping and overall upgrades.
Beds
At Howard Johnson by Wyndham Beaufort/Parris Island, guests frequently highlight the comfort of the beds. Descriptions include beds being super comfortable with plenty of quality pillows, making for a restful night's sleep. Clean sheets also add to the positive experience. However, some feedback indicates occasional issues such as bed size not being suitable for some couples, beds being too high for elderly guests and sporadic cleanliness concerns like weird stains and bedbugs. Overall, the consensus leans heavily towards the beds being a highlight of the stay, providing a comfortable and cozy resting place.
Cleanliness
The guest reviews for 'Howard Johnson by Wyndham Beaufort/Parris Island' reflect a troubling trend in terms of cleanliness and maintenance. While a few guests noted that their rooms and the property appeared clean, the overwhelming majority reported significant issues. Floors frequently went unswept, resulting in sand accumulation and dirt. Hallways and rooms often emitted unpleasant odors with some guests describing a pervasive smell of mold. Various elements, such as bathroom floors, tubs and showers, were highlighted as particularly dirty.
Several guests encountered issues that went beyond simple neglect, including moldy bathrooms, broken fixtures and even cockroaches. The property seemed to suffer from more severe conditions in certain rooms, exhibiting signs of neglect like trash-littered areas, mold on the ice machine and stained bedding. The overall disrepair extended to structural problems, like a falling bathroom ceiling and dirty, musty-smelling rooms. In some cases, guests found alarming items such as a crab in the room and a syringe under a mattress.
Although a few aspects like the ice machine's functionality and comfortable beds were noted, the general sentiment indicates the need for substantial improvements in cleanliness and upkeep to meet guests' expectations.
Staff
Visitors to Howard Johnson by Wyndham Beaufort/Parris Island have shared mixed experiences regarding the hotel's staff. On the positive side, guests appreciated the friendly staff and good coffee. Staff members were noted for their friendliness by some, though these instances seemed less consistent.
However, a recurring theme in many reviews highlighted a significant lack of in-person customer service. Guests frequently mentioned the absence of a physical front desk clerk with most interactions being conducted via a virtual kiosk. This automated check-in system was described as impersonal and inadequate for addressing guest concerns.
Numerous reviews pointed out that staff were often unavailable, leaving no one at the front desk to assist with problems or inquiries. Reports of rude and indifferent behavior from the staff also surfaced. Some guests experienced poor service with housekeeping neglecting to clean rooms and phones often going unanswered.
Security concerns were raised as well with one guest mentioning a theft incident and uncertainty about the functionality of the security cameras. Overall, the reviews suggest that while there are friendly staff members, the hotel's reliance on virtual customer service and lack of available staff significantly impacted the overall guest experience.
Pool
The pool at Howard Johnson by Wyndham Beaufort/Parris Island garnered mixed reviews from guests with several highlighting it as a major highlight of their stay. Many found the pool area to be very nice, clean and enjoyable with children particularly having a great time. Descriptions such as amazing, excellent and favorite part emphasize the positive experiences that some guests had.
However, there were numerous issues reported regarding its availability and cleanliness. Several guests mentioned the pool being closed during their stay, sometimes for the entire week, for various reasons including seasonal closure, no chlorine or it being shut down by the health department. The pool area also faced some cleanliness concerns, ranging from unclean conditions with dead bugs to disruptions from excessive smoke.
Overall, while the pool has the potential to enhance the guest experience significantly, its inconsistency in availability and maintenance can be a drawback.
Family
The Howard Johnson by Wyndham Beaufort/Parris Island offers a convenient location for families visiting loved ones in the area. Guests have found the hotel particularly handy for attending events like boot camp graduations at the nearby depot. The surrounding area is favorable with plenty of stores and amenities. While it's been a reliable option for many families over the last two years, making it practical for frequent visits, some visitors have faced disappointments, especially when celebrating special occasions like birthdays. Overall, the hotel serves its purpose as a budget-friendly place to rest, especially if the primary focus of the stay is to visit family or spend time on the base.
FAQ
Yes, Howard Johnson by Wyndham Beaufort/Parris Island has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Howard Johnson by Wyndham Beaufort/Parris Island.
Yes, Howard Johnson by Wyndham Beaufort/Parris Island welcomes dogs.
No, parking facilities aren't available at Howard Johnson by Wyndham Beaufort/Parris Island.
No, Howard Johnson by Wyndham Beaufort/Parris Island doesn't have a gym.
