Bellville, Uys Krige Drive, Jip de Jager off ramp, Ext 20,Welgemoed -33.887936,18.60098(Show on Map)
8.4
Very Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 07 Aug - Sat, 08 Aug07 Aug - 08 Aug
1 Room2 Guests
Info
Summary of reviews
The Protea Hotel by Marriott Cape Town Tyger Valley receives high praise for its strategic location, cleanliness and exceptional staff, making it a prominent choice for travelers. Its convenient position just off the highway provides easy access to the airport and the N1, while its proximity to the Tyger Valley Shopping Center adds to its appeal. Guests are particularly impressed by the hotel's breathtaking views of Table Mountain and the city, alongside its well-maintained, family-friendly property.
Breakfast at the hotel stands out for its delicious array and variety, complemented by scenic city views, making it a delightful start to the day. Friendly staff and good service further enhance the breakfast experience, though occasional inconsistencies like missing items or limited options for specific dietary needs are noted.
Dinner offerings receive mixed feedback—while many guests find the food delicious and of high quality, others mention issues with food shortages and unsatisfactory room service meals. Room accommodations, on the other hand, are consistently praised for their cleanliness, spaciousness and comfort. The large, well-equipped rooms feature comfortable beds and beautiful views, although highway noise and preferences for full showers over tubs are noted as minor drawbacks.
Cleanliness is a highlighted feature with multiple reviews emphasizing the immaculate condition of rooms, fresh-smelling spaces and well-maintained facilities. Housekeeping staff receive commendations for their thoroughness and friendliness, contributing to a serene and hygienic environment.
The hotel's staff is a significant asset, known for their professionalism, friendliness and dedication to excellent service. From reception to restaurant service, the staff's efficiency and attentiveness enhance the overall guest experience with specific individuals receiving accolades for their exceptional efforts.
Lastly, the beds are mostly well-reviewed, recognized as comfortable and conducive to a good night's sleep, despite some minor issues with noise and occasional bed size complaints.
Overall, Protea Hotel by Marriott Cape Town Tyger Valley is lauded for its location, cleanliness and outstanding staff, providing a comfortable and convenient stay for travelers in Cape Town.
Categories
Family
This hotel offers family rooms and is close to the Tyger Valley shopping center, providing convenience for families. It features amenities suitable for both adults and children, ensuring a comfortable stay for all family members.
Business
This Protea Hotel offers business-friendly services and well-equipped meeting rooms. Its location is convenient for accessing business districts, making it suitable for professional engagements.
Parking
This hotel provides free parking and free self-parking for guests. Accessible parking is also available on site.
3 Star
As part of the Marriott brand, this hotel offers a reliable and comfortable stay. Guests can expect standardized quality and service, making it a trustworthy choice.
Sustainability Journey
Pool
Outdoor Pool
Free Wi-Fi
Accessible
Outdoor Pool
Room Types
Guest Room, 1 King These spacious, individually air-conditioned rooms have a private bathroom, a satellite TV with premium movie channels with work desk and a coffee\tea maker.
Guest room, 1 King, Garden view
These spacious, individually air-conditioned rooms have a private bathroom, a satellite TV with premium movie channels with work desk and a coffee\tea maker.
Guest room, 2 Double, Garden viewFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as garden views. The unit has 2 beds.
Guest room, 2 Double BedsOffering free toiletries, this double room includes a private bathroom with a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as mountain views. The unit offers 2 beds.
Guest Reviews
8.4
Very Good
Review Summaries
Location
The Protea Hotel by Marriott Cape Town Tyger Valley enjoys high praise for its excellent location. Conveniently situated just off the highway, the hotel offers a central position that provides easy access to the airport and N1. Guests appreciate the proximity to local amenities such as the Tyger Valley Shopping Center, making it an ideal choice for both convenience and accessibility.
The location offers remarkable views of Table Mountain and the city, particularly stunning at night. The property itself is described as clean, safe and family-friendly with well-maintained buildings and grounds. The friendly and professional staff further enhance the overall experience by ensuring guests feel welcomed and taken care of. While some guests noted it being somewhat noisy due to its proximity to the highway, the majority find the location's advantages outweigh this minor drawback.
In summary, the Protea Hotel by Marriott Cape Town Tyger Valley stands out for its strategic location, breathtaking views and excellent service, fulfilling the needs of travelers seeking convenience and comfort.
Breakfast
At Protea Hotel by Marriott Cape Town Tyger Valley, breakfast has been consistently praised for its delicious food and excellent variety. Guests have appreciated the well-prepared meals, describing the breakfast as very good, fantastic and featuring a wide range of options. The delightful experience is further enhanced by lovely views of the city, making breakfast a thoroughly enjoyable part of the stay.
Guests also commended the friendly staff and good service during breakfast hours. Moreover, breakfast serves as an optimal start to the day with its great selection and tasteful dishes. For those on the go, the hotel offers convenient 'breakfast to go' options.
Nevertheless, there were a few remarks on areas for improvement. Sometimes the breakfast quality fluctuates with a few guests mentioning instances of missing items like baked beans or coffee and overcooked eggs. Additionally, the breakfast choice might be deemed limited for those with specific dietary needs, particularly non-dairy diets.
Overall, the breakfast at Protea Hotel by Marriott Cape Town Tyger Valley is widely appreciated for its quality, variety and the added pleasure of a scenic view, despite some occasional inconsistencies.
Dinner
The dinner experience at Protea Hotel by Marriott Cape Town Tyger Valley has garnered mixed feedback from guests. Many reviews highlight the excellent selection and quality of the dinner offerings with descriptions such as "delicious," "fantastic," and specifying enjoyable dishes like soup for spaghetti and chicken. However, there are some criticisms noting that the food selection fell below expectations for some and even stating that certain items ran out, which was seen as unacceptable. Room service food also received harsh reviews, described as disgusting by one guest and issues with portion sizes and cooking methods were noted by another. These mixed opinions suggest that while many guests were satisfied and even impressed with dinner, there are areas where the dining experience could be improved.
Rooms
Protea Hotel by Marriott Cape Town Tyger Valley has earned commendations for its clean, tidy and spacious rooms. Guests consistently highlight the comfort and size of the rooms with many specifically mentioning the large, comfortable beds and well-equipped facilities. Notably, the rooms offer beautiful views with some providing a spectacular perspective of the city.
While cleanliness is a recurring theme throughout the reviews, the quality of the showers also receives praise, deemed perfect by some visitors. The service is frequently described as friendly and efficient, contributing to an overall pleasant stay.
However, a few drawbacks are noted, especially concerning noise levels. Some rooms are situated close to the national highway, which can make it challenging to sleep due to the traffic noise, despite double glazing. Additionally, some guests prefer rooms with full showers over those equipped only with tubs.
Overall, the hotel manages to provide a comfortable, clean and well-serviced environment, making it a strong choice for travelers looking for convenience and comfort in Cape Town.
Beds
The beds at Protea Hotel by Marriott Cape Town Tyger Valley have garnered generally positive remarks from guests. Many reviews highlight the comfort of the beds with phrases such as 'super comfortable,' 'soft and warm,' and 'the best sleep I have had in a hotel in a long time.' Guests appreciated the comfortable bedding with clean conditions often noted. The beds were especially praised as perfect for rest after long flights. However, a few criticisms surfaced, including mentions of a collapsed mattress and the beds not being sufficiently large for two people. Some guests had issues with external noise affecting their sleep, despite the hotel's double glazing efforts. Overall, the majority of guests found the beds to be a relaxing retreat during their stay.
Cleanliness
Protea Hotel by Marriott Cape Town Tyger Valley consistently receives praise for its cleanliness with guests highlighting the immaculate condition of the rooms. Reviewers frequently mention the rooms being clean, tidy and comfortable, often noting the fresh smell upon entering. The cleanliness extends to the comfortable and clean beds, pristine linens and tidy yards. Many guests appreciate the well-maintained bathrooms and showers, describing them as lovely and perfect.
The housekeeping staff, including individuals like Toniwe, are commended for their friendliness and thoroughness, ensuring a pleasant stay for guests. The hotel's quiet and clean environment offers a relaxing respite, enhanced by the friendly demeanor of all staff members, from reception to security personnel. Families also find the hotel child-friendly, further adding to its appeal. Although the location is somewhat distant from various activities, the serene and hygienic surroundings make up for it, offering a clean and comfortable retreat for travelers.
Staff
The reviews for Protea Hotel by Marriott Cape Town Tyger Valley emphasize the exceptional quality of the staff. Words like helpful, friendly, welcoming and accommodating frequently appear, painting a picture of a team dedicated to providing excellent service. The staff's efficiency and organization, particularly at reception, stand out. Several guests noted specific individuals, such as Stanley and Jason, for their outstanding contributions. The positive atmosphere created by the courteous and attentive staff heightens the overall experience at the hotel. The service at the restaurant is also highlighted as friendly and efficient and the staff's readiness to assist with special needs, such as organizing an extension cord for medical equipment, showcases their dedication to guest comfort. Despite a minor note about a rotation of staff affecting friendliness, the overwhelming consensus is that the hotel staff make staying at this 3-star establishment a delight with some guests even rating their experience as comparable to a 5-star level.
FAQ
Yes, Protea Hotel by Marriott Cape Town Tyger Valley has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Protea Hotel by Marriott Cape Town Tyger Valley.
No, Protea Hotel by Marriott Cape Town Tyger Valley doesn't allow dogs.
Yes, parking facilities are available at Protea Hotel by Marriott Cape Town Tyger Valley.
No, Protea Hotel by Marriott Cape Town Tyger Valley doesn't have a gym.
