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Waldorf Astoria Berlin

Berlin , Hardenbergstr. 28 (Show on Map)

8.4

Very Good

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Info As one of the most stylish and luxurious hotels in the city of Berlin, Waldorf Astoria Berlin is the epitome of sophistication and elegance. The 5-star hotel features tastefully appointed interiors in Art-Deco design, luxurious rooms and suites, excellent dining options, a spacious ballroom that can accommodate up to 200 people, as well as the highest quality of services and amenities, making your stay as luxurious and comfortable as possible.

Summary of reviewsThe Waldorf Astoria Berlin is a luxurious hotel with a perfect location for exploring the city. Guests appreciate the stunning views from the well-designed and comfortable rooms, although some noted minor housekeeping issues. The breakfast received mixed reviews with some guests praising the high-standard buffet while others found it overpriced or disappointing. The hotel's staff is exceptional with friendly and professional service throughout. The Guerlain Spa and gym received praise, although some guests found the extra charge unreasonable. While some guests had a pleasant stay in a clean and tidy room, others experienced issues related to housekeeping and hygiene. Overall, the Waldorf Astoria Berlin exudes elegance and luxury, although some may find it overpriced for the middling service.
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Hotel Taking Steps Towards Sustainability

In the heart of Berlin, Waldorf Astoria embodies the Hilton brand's "Travel with Purpose" Environmental, Social and Governance (ESG) strategy. In pursuit of responsible travel and tourism, Waldorf Astoria Berlin strives to generate positive environmental and social impacts across operations, supply chain, and local communities. Sustainability isn't an afterthought; instead, it's a core value embedded in the daily operation of the hotel, driving initiatives to reduce consumption of natural resources, tackle climate change, and foster stewardship over the destinations they serve.

Notably, the Waldorf Astoria Berlin stands at the forefront of the hospitality industry's journey towards a net-zero economy. Following Hilton’s lead, the hotel adheres to science-based carbon targets aligned with climate science and the Paris Climate Agreement. Energy efficiency, water stewardship, and waste reduction are significant components of these eco-friendly practices. The establishment showcases an exemplary approach to environmental sustainability, providing a luxurious stay without compromising its responsibility to the planet.

Hotel with Spa

The Guerlain Spa at the Waldorf Astoria Berlin is a multiple award-winning spa that features exclusive treatments using the renowned French cosmetic brand's products. The 1,000 sq. m. spa is located on the fifth floor and offers five therapy rooms, a cloud-shaped pool, sauna, steam room, terrace, 5 senses hydrotherapy, a 24-hour fitness center, and a Guerlain boutique. The spa is open from 8:00 am to 10:00 pm and in-house guests can access the spa and its amenities for €15 per day. The fitness center is fully equipped and offers personal training and customized fitness plans on request. Children under 12 can swim in the pool from 9 am to 11 am and 2 pm to 4 pm and must be accompanied by an adult. The spa offers signature treatments such as the Imperial Relaxation Massage and the Orchidée Impériale Prestige Signature Treatment, among others. The spa also offers hygiene care products such as the Soft Hands Hygiene Gel Moisturizing and Hand Balm from Guerlain. The spa menu includes various facials and massage treatments, each aimed at promoting relaxation, rejuvenation, and well-being.

Hotel with Swimming Pool

The Waldorf Astoria Berlin welcomes guests to immerse themselves in a world of exceptional relaxation and luxury at its refined spa, featuring an eye-catching cloud-shaped indoor pool and a captivating rooftop terrace. Located on the hotel's fifth floor, the spacious 1,000 sq. m. spa provides an array of amenities, such as five therapy rooms, a sauna and a steam room.

Families staying at the hotel have access to special swimming hours for children up to 12 years old, from 9 am to 11 am and 2 pm to 4 pm daily. Keep in mind that children under 16 must be supervised by an adult. Next to the pool, guests can find a cozy sitting area and a rejuvenating jacuzzi, offering the ideal setting for relaxation and renewal at the Waldorf Astoria Berlin.

Heated Pool Indoor Pool

Skyscraper Hotel

Waldorf Astoria Berlin is housed in the Zoofenster building in Berlin, which boasts 32 floors and is 118 metres tall.

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Room Types

Deluxe King Room This room features a flat-screen TV and a coffee machine.

Deluxe King Room with City View Offering excellent city views, this luxurious room features a 55-inch flat panel HD.TV. And a Nespresso coffee machine. A free bottle of water come as standard.

Junior Suite Luxurious junior suite featuring a marble bathroom with separate shower and toilet. Consists of combined living room and bedroom areas. Highlights include a Nespresso coffee machine and a 55-inch flat-panel HD screen TV. A free bottle of water come as standard.

Corner King Suite Featuring 180-degree views of Berlin, this luxurious and spacious suite has a marble bathroom accessible from both sides. Consists of combined living room and bedroom areas. Highlights include a Nespresso coffee machine and a 55-inch flat panel HD.TV. Fresh flowers, A free bottle of water come as standard. Wi-Fi is free in this suite.

Deluxe Twin Room Luxurious room featuring a 55-inch flat panel HD. TV and a Nespresso coffee machine. A free bottle of water come as standard.

King Tower Suite Luxurious room featuring a 55-inch flat panel HD. TV and a Nespresso coffee machine. A free bottle of water come as standard. Situated on the 23rd to 25th floor, this room features a 180 degrees view of Berlin City-West. Wi-Fi is free in this suite.

Junior King Suite with Church View Located on an upper floor, overlooking the Kaiser-Wilhelm Memorial Church, Berlin Zoo or Kurfuerstendamm in Berlin City West. Featuring a combined sleeping and living room, a marble bathroom and separate bath and shower, as well as a television in the bathroom mirror. The bedroom has a king-size bed, floor-to-ceiling windows, a 40-inch flat-screen TV, a private bar, a Nespresso coffee machine and luxury bed linen.

Deluxe Twin Room with City View Located on an upper floor, overlooking the Kaiser-Wilhelm Memorial Church, Berlin Zoo or Kurfuerstendamm in Berlin City West. Featuring a marble bathroom and separate bath and shower, as well as a television in the bathroom mirror. The bedroom has two single beds, floor-to-ceiling windows, a 40-inch flat-screen TV, a private bar, a Nespresso coffee machine and luxury bed linen.

Junior Twin Suite This suite features a combined sleeping and living room, a marble bathroom and separate bath and shower, as well as a television in the bathroom mirror. The bedroom has floor-to-ceiling windows, a 40-inch flat-screen TV, a Nespresso coffee machine and luxury bed linen.

Premier Tower Suite with Balcony This suite features a tea and coffee maker and a flat-screen TV.

Deluxe King Room - Accessible The double room offers a tea and coffee maker. The unit has 1 bed.

Ambassador Suite This suite provides a flat-screen TV.

Deluxe King Room with Church View The unit has 1 bed.

Premier King Tower Suite The suite offers a tea and coffee maker.

Premier Grand Tower Suite This suite provides a flat-screen TV.

About Waldorf Astoria Berlin

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Guest Reviews

8.4

Very Good

Location

Guests rave about the location of the Waldorf Astoria Berlin, calling it "perfect" and "amazing." The hotel is located near the zoo and the famous Berlin "Gedächtniskirche", making it very easy to move around the city. It's also across from the Bikini shopping center and within walking distance to the iconic KaDeWe and Kudamm. Guests love the easy access to the metro which is just steps away from the hotel. Many appreciated the abundance of restaurants and Christmas markets in the area. The hotel's central location makes it the ideal base from which to explore the city with guests able to easily access attractions and key areas of interest both by foot and via nearby public transport.

Breakfast

Guests had mixed experiences with the breakfast at the Waldorf Astoria Berlin. Some praised the excellent and high-standard breakfast buffet with a great selection of dishes and made-to-order items such as Eggs Benedict. Others found the prices too high, or were disappointed with the quality or service, particularly during crowded times where items were not replenished quickly enough. Some guests enjoyed the option of having breakfast in their room, which was deemed satisfactory despite the limitations due to the pandemic. Overall, while the breakfast at the Waldorf Astoria Berlin was a hit or miss for some guests, those who had a good experience found it to be a highlight of their stay.

Rooms

The Waldorf Astoria Berlin offers rooms that are both comfortable and well-designed with top-quality finishes that you would expect from a hotel of this caliber. Guests commented on the stunning views from the rooms, especially those located on higher floors or in corner suites. However, some guests noted that the carpet and furniture in some rooms were in need of TLC. The spacious and high-ceilinged rooms were appreciated, but families with children commented that the distance between rooms made it difficult for them. Despite some minor housekeeping issues, the cleanliness of the rooms was generally very good. The bathrooms were particularly stylish and well-appointed, but some guests noted that the shower splashed or the door didn't fully close. Overall, guests enjoyed the comfortable and spacious rooms with some even being upgraded to suites with spectacular views of Berlin.

Beds

The bed is one of the most important aspects of any hotel room and at Waldorf Astoria Berlin, guests have mixed opinions. Some guests found the beds to be extremely comfortable with super comfy beds and pillows that were a highlight of their stay. Others noted that the beds creaked or were too hard, compared to other hotels they've stayed at. The bedding was also a topic of discussion with some guests noting that it was top-notch, while others found that the pillows were too flat or sank too much. Additionally, some guests noted that the bedding lacked covers, while others found that the beds were expensive compared to other hotels they've stayed at. Overall, it seems that while some guests had great experiences with the beds at Waldorf Astoria Berlin, others were less impressed.

Cleanliness

Guests left mixed reviews about the cleanliness of Waldorf Astoria Berlin. Some guests found the hotel exceptionally clean and smelling wonderful, while others reported issues such as dirty towels, used toiletry bottles and unclean in-room coffee machines. Some guests also reported that their rooms were not cleaned by a certain time or that they found stains on the bedding, carpets, or furniture. Despite these issues, some guests appreciated the spa area's cleanliness and the spaciousness of the rooms. However, others suggested that for the price they paid, the hotel's cleanliness standards and maintenance could have been better. Overall, while some guests had a pleasant stay in a clean and tidy room, others experienced issues related to housekeeping and hygiene.

Staff

The Waldorf Astoria Berlin has an excellent staff, as repeated by multiple reviewers. Many have praised the fantastic, friendly and professional demeanor of the hotel employees. From the reception, breakfast staff, housekeeping and doormen, guests have found them exceptionally committed, always smiling and making them feel special. The concierge service was perfect, fulfilling every request promptly while the waiters in the restaurant made guests feel like family. However, some reviewers noted that staff at the Waldorf Astoria Berlin were less friendly than other Waldorf properties, while others found the staff arrogant or rude. Despite a few negative reviews, most guests had an overwhelmingly positive experience with the Waldorf Astoria Berlin's staff. They found them to be helpful, competent and quickly resolving any issues that arise. The hotel's excellent location, spectacular views and world-class gym only add to the experience.

Spa

Guests have shared mixed opinions regarding the spa at Waldorf Astoria Berlin. On one hand, the luxurious Guerlain Spa with its well-equipped gym received praise for providing a relaxing experience. However, several guests felt that the extra charge of €15 to use the spa area in a 5-star hotel was unreasonable. Some also expressed disappointment with the small size of the spa and the limited number of lounge chairs available. Additionally, Covid-related restrictions meant that guests had to book time slots to use the pool, which some found stressful. Some guests also reported instances of other guests not following the dress code, which was uncomfortable for families visiting the pool area. On the whole, the spa at Waldorf Astoria Berlin was appreciated by guests, albeit with some reservations.

Luxury

The Waldorf Astoria Berlin is a luxurious hotel that lives up to its high expectations. The location is perfect and the rooms offer top-quality finishes and stunning views of Berlin, especially from the upper floors. The hotel exudes elegance and luxury with exceptional service and amenities. Guests are made to feel special and well taken care of during their stay. The breakfast is delicious and overall the hotel is fabulous with a modern and luxurious feel. However, some may find the hotel to be overpriced and not worth the high-end tag with middling service for the cost.

Yes, Waldorf Astoria Berlin has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Waldorf Astoria Berlin.

Yes, Waldorf Astoria Berlin welcomes dogs.

Yes, parking facilities are available at Waldorf Astoria Berlin.

Yes, Waldorf Astoria Berlin has a gym.

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