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Best Western Carlton Suites

Birmingham , 140 State Farm Parkway (Show on Map)

7.0

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBest Western Carlton Suites is a great option for travelers looking for a comfortable and affordable stay in Birmingham. The hotel boasts a fantastic location near restaurants and shopping with easy expressway access. Guests appreciate the hotel's proximity to UAB hospital and the pet-friendly policy. While breakfast reviews are mixed, the majority of guests found it to be a satisfying start to the day. The rooms are comfortable and spacious, although some parts of the hotel are dated and in need of maintenance. The staff is friendly and accommodating with a few exceptions. The pool area has great potential but could use some improvements in terms of cleanliness and upkeep. The beds are comfortable and supportive with plenty of pillows for extra comfort. Guests with disabilities found the hotel to be accessible, although some issues were noted. Overall, Best Western Carlton Suites is an exceptional place to stay in Birmingham.
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Luxury Hotel

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Suite with Two Double Beds The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a TV with cable channels, a coffee machine, parquet floors and heating. The unit has 2 beds.

King Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite offers a coffee machine, parquet floors, heating, as well as a TV with cable channels. The unit has 1 bed.

Queen Suite with Mobility Accessible Roll-In Shower The suite offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer.

Suite with Two Queen Beds The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a coffee machine, a sofa, parquet floors, heating and a TV with cable channels. The unit has 2 beds.

Suite with Two King Beds The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a coffee machine, parquet floors, heating, as well as a TV with cable channels. The unit has 2 beds.

King Suite with Two King Beds - Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features a TV with cable channels, a coffee machine, parquet floors and heating. The unit has 2 beds.

About Best Western Carlton Suites

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Guest Reviews

7.0

Good

Location

Best Western Carlton Suites boasts a fantastic location, according to guest reviews. It is in a great area that is convenient to town, near restaurants and shopping. The location is perfect for those looking to avoid the craziness of football traffic, but also not too far from it. The hotel is near good food and shopping with easy expressway access. Guests love the hotel's proximity to everything, including being less than 5 miles from UAB hospital. The surrounding neighborhoods are nice and the hotel has well-kept grounds and a beautiful pool area. Another advantage of this hotel is that it is pet-friendly and has a door for easy access for furry friends. While eating establishments may be limited nearby, it is still a great value in a good location for most travelers.

Breakfast

Guest reviews of the breakfast at Best Western Carlton Suites are mixed with some guests having bad experiences while others rave about the complimentary fare. Many guests were pleasantly surprised and delighted by the breakfast with comments ranging from "breakfast was beyond expectations" to "breakfast was great!" and "breakfast buffet was excellent." Guests appreciated the selection and quality of the breakfast with some noting "good selection on breakfast!" and "diverse options for family members." The staff also received positive reviews for their role in serving breakfast. Some guests had more negative experiences with complaints about cold food, empty trays and limited hours, but overall, the majority of guests found the breakfast to be a satisfying start to the day.

Rooms

Best Western Carlton Suites offers guests comfortable and spacious rooms with king-sized beds that are perfect for a good night's rest. The hotel prides itself on keeping the rooms clean and tidy without using harsh or unpleasant-smelling cleaners. Some rooms are particularly spacious, allowing families or business travelers to stretch out and enjoy enough space. The hotel's location is convenient and the lobby is nice enough, but some parts of the hotel, including the TVs and bathroom amenities, are dated. Additionally, there were some complaints about mold, dirty floors and broken furniture. However, the hotel offers handicap accessible rooms and rooms with nice large windows. Overall, while not perfect, Best Western Carlton Suites is a decent option for travelers looking for comfortable accommodations at an affordable price.

Beds

If you're looking for a comfortable stay at Best Western Carlton Suites, you can rest easy- literally! While a few guests reported uncomfortable beds, the majority rave about their cozy and supportive mattress with plenty of pillows for extra comfort. Only a handful found the sofa bed or pullout mattress to be less than satisfactory. A few guests recommended upgrades to the mattresses, but overall, the beds were found to be in good condition and clean. Rest assured, the beds and showers are fine at Best Western Carlton Suites- so pack your bags and get some well-deserved rest!

Cleanliness

Guests have mixed reviews about the cleanliness of Best Western Carlton Suites in some cases mentioning dirty rooms, gross towels and smelly bathrooms. However, many guests believe the hotel is clean and praise the friendly staff and good location. Some guests have experienced mold, roaches and a musty smell in the room. Some also found leftover food and mold in the fridge. The pool was not clean and carpets in the hallway were filthy. However, some guests found the rooms spotless clean and very comfortable. Although a few guests experienced certain things that needed maintenance, most believe the rooms were clean and the beds were comfortable.

Staff

If you're looking for a hotel with friendly staff, the Best Western Carlton Suites might be the perfect fit for you. While some guests had less than perfect experiences with staff members, the majority found them to be accommodating and welcoming. Front desk receptionists were noted as being nice and helpful, while housekeeping staff were praised for their friendliness. A few guests did have issues with certain employees, such as a rude custodian during breakfast or an unprofessional manager/owner, but overall the reviews paint a positive picture of the staff. Guests who had issues were generally pleased with how accommodating and helpful the staff was in resolving them. So if you're in need of a pleasant, courteous staff during your travels, Best Western Carlton Suites might be the perfect option for you.

Pool

If you're looking for a hotel with a pool, Best Western Carlton Suites might just be the place. While some guests have noted that the pool area could use some cleaning and attention, many others commented on how nice it was - even heated! There were plenty of towels available for guests to use, although some noted that they could have used more. The hotel also offers a complimentary breakfast for guests. Keep in mind that the pool is not very big and might feel crowded at times. If you're traveling with pets, this hotel is pet-friendly, which is a bonus. Overall, the pool facility has great potential but could use some improvements in terms of cleanliness and upkeep.

4 Star

The Best Western Carlton Suites seems to be a great place to stay during your travels to Birmingham. Guests have praised the friendly and attentive staff, who make sure that you feel welcome during your stay. The room size and cleanliness were both outstanding with king beds that were described as very comfortable. The hotel itself is situated in a quiet location that guests absolutely loved. Furthermore, the breakfast was great and the location is very convenient. Despite some mixed reviews, the overall sentiment is positive - this is an exceptional place to stay.

Accessible

Guests with disabilities who stayed at 'Best Western Carlton Suites' were impressed with the hotel's accessibility. They found the parking to be convenient and close to several entrances and the property overall was easy to access. Although there were a few issues with the accessible rooms such as flooding in the bathroom and problems with the wheel chair shower, guests appreciated the effort made by the hotel to provide these rooms. Furthermore, guests were grateful for the only serviceable elevator but also noted that there were stairs in each section. While some rooms were not stocked, guests were relieved to find that the hotel was very accessible overall. However, guests urged the hotel to redesign the wheel chair shower and address the lack of safety on the windows in the room.

Yes, Best Western Carlton Suites has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Best Western Carlton Suites.

Yes, Best Western Carlton Suites welcomes dogs.

No, parking facilities aren't available at Best Western Carlton Suites.

Yes, Best Western Carlton Suites has a gym.

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