Four Points Flex by Sheraton Birmingham Jewellery Quarter
Birmingham, 77 Caroline Street52.48611,-1.90798(Show on Map)
8.1
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout datesSat, 08 Aug - Sun, 09 Aug08 Aug - 09 Aug
1 Room2 Guests
Info
Summary of reviews
Four Points Flex by Sheraton Birmingham Jewellery Quarter, nestled in the heart of the city’s Jewellery Quarter, enjoys an excellent location that appeals to both leisure and business travelers. This trendy and up-and-coming area offers a peaceful retreat while being remarkably close to Birmingham's main attractions, shops and restaurants. Guests appreciate its proximity to charming spots like St Paul’s Square with its lovely pubs, high-quality restaurants and live music venues such as the nearby Jam House. The accessibility of public transport and nearby amenities adds to the hotel's convenience.
The hotel's rooms, though compact, are modern, clean and well-designed with cozy beds often highlighted for their exceptional comfort. Despite the efficient use of space, some guests noted the small size could be a limitation for longer stays. Smart technology allows control of lights, temperature and room entry via phone, adding a modern and practical touch. However, a lack of windows and ventilation in some rooms was noted as a downside.
Four Points Flex by Sheraton Birmingham Jewellery Quarter is consistently praised for its cleanliness with rooms often described as spotless and immaculately maintained. The stylish and functional design, coupled with comfortable beds, provides a pleasant stay, especially for short visits or business trips.
While the hotel does not offer on-site breakfast, it suggests nearby cafes and guests appreciated the proximity to local dining options. The “around the bloc” discounts for meals at nearby venues also mitigated this drawback.
The staff at Four Points Flex by Sheraton Birmingham Jewellery Quarter are frequently commended for their friendliness, helpfulness and professionalism, significantly enhancing the guest experience. The check-in and check-out processes are efficient and many guests noted specific staff members who provided exceptional service.
The high-tech feature offering smart controls for various room functions via mobile phones is appreciated, though some guests experienced connectivity issues with the hotel’s WiFi. A reliable, fast internet connection is essential for fully utilizing the smart features.
Overall, Four Points Flex by Sheraton Birmingham Jewellery Quarter stands out for its prime location, modern facilities, exceptional cleanliness and friendly staff. The combination of comfort, convenience and value for money makes it a favored choice for short stays or business trips, despite minor issues with room size and technological glitches.
Categories
Nightlife
Situated on Caroline Street, this hotel is in the Jewellery Quarter, known for its pubs and bars. The Jewellery Quarter offers a variety of nightlife options.
3 Star
The staff are friendly and provide recommendations for local dining, drinks, and shops. The hotel is well-located.
Free Wi-Fi
Accessible
Room Types
Large Standard Double RoomThe double room features a quiet street view. The unit offers 1 bed.
Standard King Room - WindowlessThe unit has 1 bed.
Standard King RoomThe unit has 1 bed.
Studio with Double BedThe studio includes a private bathroom equipped with a shower. The studio features a quiet street view. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Review Summaries
Location
Nestled in the heart of Birmingham's Jewellery Quarter, Four Points Flex by Sheraton Birmingham Jewellery Quarter boasts an excellent location that appeals to both leisure and business travelers. The area is known for its quiet and peaceful atmosphere while being remarkably close to the bustling city center. A mere 15-minute walk or a short Uber ride makes accessing Birmingham's main attractions, shops and restaurants a breeze.
Guests appreciate the proximity to charming St Paul's Square, which offers a variety of lovely pubs, bars and high-quality restaurants. The nearby Jam House is also a notable spot for live music enthusiasts. The hotel's location is particularly convenient for those attending events at the Utilita Arena and for exploring the sophisticated Brindley Place area. Public transport is easily accessible with St Paul tram station just a short walk away.
The neighbourhood is described as trendy and up-and-coming, providing guests with a modern, stylish and comfortable ambiance. Despite being close to the city center, the Jewellery Quarter offers a quieter retreat away from the hectic shopping areas. Visitors also find practical benefits such as nearby parking options and convenient access to local amenities.
Overall, Four Points Flex by Sheraton Birmingham Jewellery Quarter’s prime location and contemporary, clean facilities make it an ideal base for exploring Birmingham. The friendly and accommodating staff further enhance the pleasant experience, ensuring a stay that combines comfort, convenience and value for money.
Breakfast
Four Points Flex by Sheraton Birmingham Jewellery Quarter does not offer on-site breakfast facilities, which some guests found inconvenient. Many reviewers highlighted that a breakfast option within the hotel would be preferable. However, the hotel does suggest nearby cafes, such as the recommended Soda Cafe, just a short walk away. While the lack of in-room amenities like tea and coffee machines, glasses and ice machines was noted, guests appreciated the hotel's proximity to local shops and cafes for breakfast options. Some guests also took advantage of the "around the bloc" discounts for meals at nearby venues. Overall, while the absence of breakfast services was mentioned frequently, the availability of nearby alternatives slightly mitigated this drawback.
Rooms
Four Points Flex by Sheraton Birmingham Jewellery Quarter, located in the heart of the city, boasts modern and clean accommodations with a cozy, compact design. Though many guests found the rooms smaller than expected, they appreciated the efficient use of space and the inclusion of essential amenities. The rooms are equipped with smart technology, allowing control of lights, temperature and even the door and lift from your phone, which added a modern touch to the stay.
Guests frequently mentioned the rooms being spotless with comfortable beds and well-maintained facilities. The bathroom features a wet-room design, which some found convenient, while others noted that it led to everything getting wet. Despite their size, the rooms were described as cozy and comfortable, ideal for short stays or for those simply needing a place to sleep.
The hotel's location is another highlight, situated in the vibrant Jewellery Quarter with easy access to nearby restaurants and attractions. Although breakfast or meal services are not provided, the proximity to various dining options makes it easy for guests to find alternatives.
In terms of downsides, some reviewers pointed out the lack of windows and ventilation in certain rooms, which could lead to a claustrophobic feel. Additionally, a few guests noted issues with outdated TVs and limited amenities like kettles only available in upgraded rooms. Despite these minor setbacks, the overall sentiment leans towards a positive experience marked by the clean, modern and functional nature of the accommodations, coupled with a friendly staff and convenient location.
Beds
Four Points Flex by Sheraton Birmingham Jewellery Quarter offers an exceptional sleeping experience, highlighted predominantly by the repeated praise for its beds. The beds are consistently described as comfortable, cozy and spacious, making for a delightful rest. Guests frequently mention the large size and quality of the mattresses, noting them as some of the comfiest they have ever experienced. The bedding and room cleanliness also receive positive comments, enhancing the overall comfort.
While the beds tend to be a major highlight, not all reviews are uniformly positive. A few guests found the pillows to be less comfortable with some describing them as either too soft or overly thick. Isolated feedback also pointed out mattresses that were either sagging or too firm, impacting sleep quality for those individuals.
Despite these minor issues, the overall consensus remains highly favorable. The beds at Four Points Flex by Sheraton Birmingham Jewellery Quarter stand out as a key comfort feature, contributing greatly to guests’ satisfaction and positive experiences.
Cleanliness
Four Points Flex by Sheraton Birmingham Jewellery Quarter has garnered high praise from guests for its exceptional cleanliness. Numerous reviews highlight the spotless condition of the rooms with a consistent emphasis on modern decor and functionality. Guests frequently describe the accommodation as very clean, often using terms like immaculately clean, spotless and super clean. The housekeeping consistently receives accolades for maintaining these high standards.
The hotel's modern design resonates well with visitors, who appreciate its sleek and stylish aesthetic. The innovative smart controls accessible via mobile phones are a unique feature, contributing to the hotel's contemporary appeal. This technology allows guests to control room functions such as lighting and temperature, adding to the convenience and comfort of their stay.
In addition to cleanliness, the hotel is noted for its comfortable beds, cozy atmosphere and efficient use of space. The compact yet functional design of the rooms ensures a pleasant experience, particularly for business travelers and night owls seeking a reliable place to rest and refresh.
Location also plays a significant role in positive reviews with guests finding the hotel ideally situated for their needs. The staff consistently earn praise for their friendliness and helpfulness, making the overall experience at Four Points Flex by Sheraton Birmingham Jewellery Quarter not just clean and modern, but also welcoming and secure. Despite some minor complaints about room size and bathroom layout, the overwhelming sentiment is one of satisfaction with the hotel's cleanliness and comfort.
Staff
The staff at Four Points Flex by Sheraton Birmingham Jewellery Quarter have received overwhelmingly positive feedback from guests. Visitors consistently describe the team as friendly, helpful and professional. The check-in process is often highlighted for its efficiency and ease with reception staff noted for their welcoming demeanor and readiness to assist.
Many reviewers appreciate the extra mile the staff go to ensure a pleasant stay, mentioning specific individuals who stood out with their exceptional service. The polite and cooperative nature of the staff creates a warm and accommodating atmosphere, which is further enhanced by their attentiveness and willingness to address any issues promptly.
Guests also commend the use of modern technology, although some mention occasional issues like noise. Despite these minor setbacks, the overall sentiment towards the staff is incredibly positive with many guests expressing that the friendly and helpful service significantly contributed to their enjoyable stay at the hotel.
Wi-Fi
Four Points Flex by Sheraton Birmingham Jewellery Quarter offers a unique experience with its smart technology that allows guests to control various room features through their phones, including lighting, air conditioning and TV. Guests appreciated this modern approach, finding the ease of access and digital controls to be convenient and innovative. They enjoyed using their phones to unlock the room doors and operate facilities, which added a contemporary touch to their stay.
The cleanliness and comfort of the hotel rooms were frequently commended, along with the comfortable beds, which greatly contributed to a restful sleep. The digital system for self-check-in and check-out was also highlighted as a positive feature, simplifying the arrival and departure process.
When it comes to WiFi, reviews were mixed. Some guests found the WiFi to be fast, reliable and a real bonus with high-speed internet connections available in the rooms. However, others experienced connectivity issues with some noting that the WiFi dipped in and out or was poor, affecting their ability to use the smart features effectively.
Overall, the technology-centric approach of Four Points Flex by Sheraton Birmingham Jewellery Quarter is its standout feature, though it is clear that improvements in WiFi stability would enhance the guest experience further.
3 Star
Four Points Flex by Sheraton Birmingham Jewellery Quarter offers a modern and clean experience in a peaceful location, making it a good choice for a short stay or business trip. The hotel stands out for its high-tech features, like app-controlled room access and facilities, which many guests found innovative and convenient. Guests particularly appreciated the value for money with the hotel offering a stylish and professional atmosphere at competitive rates.
The hotel's location is advantageous, being a short walk from the city center and ideal for concert-goers. The rooms, though compact, are well-laid out, spotless and equipped with comfortable beds and clean bathrooms. Staff receive high praise for their politeness and efficiency, adding to the overall pleasant stay.
However, some guests felt that the rooms were too small for extended stays and noted the lack of amenities such as in-room kettles and breakfast options. There were also a few issues with technology, including problems with the air conditioning and challenges in using the app for simple tasks like turning on lights. Additionally, concerns about data security from a reported breach were raised.
Despite some drawbacks, including the size of the rooms and occasional high prices, many guests found the hotel to be of excellent value, especially given its modern facilities and cleanliness. It is particularly well-suited for short visits where budget and convenience are priorities.
Accessible
Bloc Hotel Birmingham receives mixed reviews on its accessibility features for guests with disabilities. On the positive end, the hotel offers rooms specifically designed for accessibility, including features such as wheelchair-friendly layouts and wet rooms for more convenient showering and toileting. Guests appreciated the accessibility of the hotel's facilities and praised the modern and stylish environment. The location, while slightly out of the way, is generally easy to locate and a short ride from the city center.
However, there are a few drawbacks. Some guests mentioned issues with room ventilation, particularly in rooms without windows, leading to reliance on noisy air conditioning. Additionally, the high-tech room controls, including an app for doors, lights and aircon, received mixed feedback. While some found these innovative and convenient, others reported malfunctioning touchpads and overall poor technology set-up. Elevator service also drew criticism with some experiencing it as either out of order or excessively slow.
Overall, Bloc Hotel Birmingham offers several thoughtful accessibility features, though some technical and logistical issues may pose challenges.
FAQ
No, Four Points Flex by Sheraton Birmingham Jewellery Quarter doesn't have any pool.
No, a spa isn't available at Four Points Flex by Sheraton Birmingham Jewellery Quarter.
No, Four Points Flex by Sheraton Birmingham Jewellery Quarter doesn't allow dogs.
No, parking facilities aren't available at Four Points Flex by Sheraton Birmingham Jewellery Quarter.
No, Four Points Flex by Sheraton Birmingham Jewellery Quarter doesn't have a gym.
