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Hotel Kaiseralm

Bischofsgrun , Fröbershammer 31 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Kaiseralm is a highly recommended hotel for outdoor enthusiasts due to its superb location amidst beautiful forests with endless hiking and walking trails. The hotel offers stunning views of the Ochsenkopf and the valley and is an excellent starting point for long walks. The breakfast is delicious with a large and tasty selection available on the buffet and the staff is friendly and provides excellent service. The dinner options are also highly recommended with a good menu and perfect service provided by the friendly staff. The rooms are clean and pleasant, though some guests found them outdated and in need of an update. The hotel is praised for its high level of cleanliness and safety measures in response to the COVID-19 pandemic. The staff is friendly, helpful and service-oriented, going above and beyond to make guests feel welcome and taken care of. The hotel boasts a fantastic spa with a superb indoor pool, sauna and infrared cabin, making it a must-visit place for guests. The hotel's beautiful and well-maintained pool is also highly recommended. Overall, Hotel Kaiseralm is a safe and clean option for travelers with lovely views, comfortable rooms and excellent service.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Room Cottage-style room with satellite TV and panoramic views of Bischofsgrün and the Ochsenkopf Mountain. Easily accessible by lift.

About Hotel Kaiseralm

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Guest Reviews

8.4

Very Good

Location

Hotel Kaiseralm is an idyllic place to stay with its superb location, making it an ideal spot for outdoor enthusiasts. The hotel is located amidst the beautiful forests that offer endless hiking and walking trails, which makes it a perfect base for active travelers who wish to explore Fichtelgebirge. Besides, guests can enjoy stunning views of the Ochsenkopf and the valley from the hotel. One can reach the Seilbahn am Ochsenkopf within 15 minutes on foot and with its location near the Wanderroute, it's an excellent starting point for long walks. Despite being near a road, the location is nevertheless quiet and peaceful. The Felsenlabyrinth and Ochsenkopf are both close, making it an exciting spot to visit while staying at Hotel Kaiseralm. In summary, the hotel's location is superb, offering an excellent environment for leisure activities, surrounded by stunning natural beauty.

Breakfast

Guests of Hotel Kaiseralm can look forward to a very good breakfast that meets the requirements of a four-star hotel. The breakfast is described as delicious with a large and tasty selection available on the buffet. The staff is friendly and the service is good with dishes promptly refilled. While some guests note that the breakfast could be more varied, they still find it more than adequate and tasty. The hotel has adapted their buffet to cater to coronavirus safety protocols with disposable gloves provided and a range of options still on offer. Despite some feedback that the breakfast buffet needs improvement, many guests still rate it highly and recommend the hotel for its super breakfast and excellent service.

Dinner

Guests of the Hotel Kaiseralm enjoyed a wide range of dining options, including an excellent dinner at the Bierstüberl. The quality of the food and dining equipment was very good and guests were impressed with the regional and fresh selection of dishes. The restaurant at the hotel was also highly recommended with a good menu and perfect service provided by the friendly staff. Some guests had minor complaints about the price of drinks or the wait times, but overall, the food was very good and highly recommended. Guests specifically suggested trying the delicious Wiener Schnitzel or the 4-course dinner in the Bierstüberl. Despite the ongoing coronavirus pandemic, guests were still impressed with the quality of the meals and service at the hotel.

Rooms

Hotel Kaiseralm boasts very clean and pleasant rooms, though some guests found them outdated and in need of an update. The rooms are spacious and equipped with a bathtub, but the bathrooms can be somewhat old-fashioned and not wheelchair-accessible. Despite this, many guests describe the rooms as functional, comfortable and with beautiful views of the surrounding area. The hotel as a whole may look unassuming from the outside, but reviewers found it cozy and welcoming on the inside. Some guests noted small TVs, hard beds and thin pillows, but others had a positive experience overall, describing the rooms as bright, comfortable and well-equipped. However, the lack of balconies may be frustrating for active guests looking to dry their sweaty clothes. The hotel uses keycard entry for the rooms and some guests found the curtains insufficient at blocking out light. Overall, Hotel Kaiseralm may not be perfect, but it is a clean and pleasant place to stay with lovely views and comfortable rooms.

Cleanliness

The Hotel Kaiseralm is praised by guests for its high level of cleanliness with several reviewers specifically noting the absolute cleanliness of the rooms. The hotel also emphasizes safety measures in response to the COVID-19 pandemic, which guests appreciate. Although a few guests mention issues with hair and stained carpets, the majority of reviews describe the hotel as very clean with friendly staff and a stylish atmosphere. Fresh tablecloths in the dining area are mentioned as a nice touch. Overall, the hotel is considered a safe and clean option for travelers.

Staff

The staff at Hotel Kaiseralm has been receiving rave reviews from guests. Many have described them as friendly, helpful and service-oriented. Guests have commended the staff for being courteous, efficient and well-motivated with service that is always very nice. The staff has been described as höflich, zuvorkommend and herzlich with some guests even going as far as to say that they were fabulous. It's clear that the staff at Hotel Kaiseralm is committed to ensuring guests have an enjoyable visit with many guests mentioning how accommodating they were to specific requests. The staff's excellent service has been commended by guests dining in the hotel's restaurant with special mentions to specific staff members for their excellent service. The front desk staff has been described as knowledgeable and competent, bringing peace of mind to guests throughout their stay. Overall, the staff at Hotel Kaiseralm goes above and beyond to make guests feel welcome and taken care of.

Spa

Hotel Kaiseralm boasts a fantastic spa, according to guests who have stayed there. The indoor pool is superb, clean and well-maintained, while the sauna is hot and the infrared cabin is excellent. The large swimming pool has warm water, making it a great place to relax after a long day of exploring. Guests appreciate the beautiful pool and sauna area, noting that it's a great place to unwind and enjoy after a delicious meal at the hotel's restaurant. The wellness area is sufficient with a spacious swimming pool and excellent sauna. The warm water temperature, spaciousness of the pool and overall relaxation in the spa make it a must-visit place for guests and they highly recommend it.

Pool

Hotel Kaiseralm offers a great pool experience according to guest reviews. The pool temperature is pleasantly warm and many guests enjoy the lovely view of the pool from their room. The hotel also provides other sports facilities such as sauna. Guests also appreciate the good heating system and the nice atmosphere at the pool area. Some guests suggest adding underwater lights to enhance the pool experience. The hotel pool is an absolute highlight and an excellent way to relax after a good meal. Overall, guests love the hotel's beautiful and well-maintained pool.

Yes, Hotel Kaiseralm has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Hotel Kaiseralm.

Yes, Hotel Kaiseralm welcomes dogs.

Yes, parking facilities are available at Hotel Kaiseralm.

No, Hotel Kaiseralm doesn't have a gym.

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