Summary of reviewsGame Haven Lodge is a fantastic place to stay with many positive reviews from guests. The breakfast is particularly praised for its selection and quality with some describing it as fantastic and fabulous with huge portions. The rooms are spacious and comfortable with guests raving about their size and cleanliness. The staff are also amazing and caring, going above and beyond to cater for guests' every need throughout their stay. The game rangers are particularly knowledgeable and make for a thrilling safari experience. Overall, Game Haven Lodge is a welcoming and homely place to stay with picturesque garden backyards and delicious food. Show more
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Categories
Lodge for Honeymoon
Romantic Lodge
Lodge with Swimming Pool
Outdoor Pool
Location of the pool:Outdoor pool
The pool also has:
Waterfall
Around the pool, there are also available:
Showers
WC
Changing facilities
Sunbeds
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Lodge where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? No
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Shuttle service
Executive SuiteThis suite features a fireplace. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a patio, this suite also features a private entrance, a minibar and a flat-screen TV with satellite channels. The unit has 1 bed.
Double or Twin Room with Private BathroomOffering free toiletries, this twin/double room includes a private bathroom with a bath and a shower. The spacious twin/double room offers a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as garden views. The unit offers 2 beds.
Family Room with Private BathroomFeaturing free toiletries, this family room includes a private bathroom with a bath and a shower. The spacious family room features a flat-screen TV with satellite channels, a wardrobe, an electric kettle, a carpeted floor as well as garden views. The unit has 3 beds.
Apartment - Ground FloorThis spacious apartment comes with 1 living room, 3 separate bedrooms and 2 bathrooms with a shower and free toiletries. The kitchenette features a stovetop, a refrigerator and an electric kettle. The apartment features a seating area, a dining area, a wardrobe, a flat-screen TV with satellite channels, as well as garden views. The unit has 8 beds.
The breakfast at Game Haven Lodge has received positive reviews from guests. Many praised the selection and quality of the food with some even describing it as fantastic and fabulous with huge portions. The menu offered more than expected and the toast bread, sausages and bacon were particularly loved. Guests were also impressed by the amazing views and the variety of options available. While a few felt that the quality varied from day to day, overall the breakfast was seen as sufficient and enjoyable.
Rooms
If you're looking for a comfortable and spacious place to stay, Game Haven Lodge has got you covered. Guests have raved about the size of the rooms which provide ample space for relaxation. As for comfort, you won't be disappointed either. The rooms are reported to be very clean and the beds are huge and comfy, ensuring a good night's sleep.
While some guests mentioned minor shortcomings such as a lack of closure on the bed net which allowed bugs in or the room being too hot, the overall consensus seems to be positive. If you're lucky, you might even get a lovely garden view from your room. On the other hand, one guest mentioned that their room looked dated and stained so perhaps some rooms are due for a refurb. In any case, the rooms at Game Haven Lodge score high marks for their size, cleanliness and comfort.
Staff
The Game Haven Lodge boasts a team of truly amazing and caring staff, who go above and beyond to cater for guests' every need throughout their stay. From meals to activities, the staff are always on hand to provide guidance and support and are known for their warm and friendly attitudes. The owner is particularly responsive to guest communication, ensuring a smooth check-in and check-out process. Though some guests did find a bit of confusion surrounding billing, most reviews rave about the attentive and knowledgable game rangers, who make for a thrilling safari experience. With picturesque garden backyards, delicious food and a welcoming atmosphere, the friendly staff truly make Game Haven Lodge a home away from home.
Yes, Game Haven Lodge has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Game Haven Lodge.
No, Game Haven Lodge doesn't allow dogs.
Yes, parking facilities are available at Game Haven Lodge.