ApartaSuites & Hotel Bogota Teusaquillo

Bogota , , Cra 16 No 28a-24 (Show on Map)
7.2
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsApartaSuites & Hotel Bogota Teusaquillo is highly regarded for its prime location, which offers easy access to main avenues, the city center and transport hubs, making it convenient for both business and leisure travelers. The hotel is situated in a central, safe and quiet neighborhood with close proximity to key tourist attractions, shops, dining options and transportation systems such as the nearby tube station and Trasmilenio.

The hotel's breakfast service, while generally appreciated for its delicious taste and ample portions, received mixed reviews due to inconsistencies. Guests commended the breakfast for being very good for the price, but some experienced issues such as not receiving breakfast despite reservations, limited variety and inconvenient service times.

Rooms at ApartaSuites & Hotel Bogota Teusaquillo were commonly praised for their cleanliness, spaciousness and amenities like private bathrooms, kitchenettes, microwaves and mini-fridges. Guests found the rooms cozy and well-maintained, though there were occasional issues such as discrepancies between room assignments and reservations, broken windows and minor pest problems.

The cleanliness of the hotel also received mixed feedback. While some guests found the rooms and common areas to be very clean, others encountered problems with dirty linens, stained sheets and inadequate room cleaning services. These issues highlight the need for the hotel to improve its consistency in maintaining cleanliness standards.

The staff at the hotel are frequently acknowledged for their exceptional service, characterized by attentiveness, friendliness and helpful attitudes. The reception staff, in particular, were noted for their politeness and efficiency, significantly enhancing the overall guest experience. Isolated incidents of less satisfactory service do exist but are rare compared to the overwhelmingly positive feedback.

However, the hotel's WiFi service needs improvement. Many guests experienced poor connectivity, frequent disconnections and slow internet speeds, impacting their overall stay.

Bed quality at the hotel also varied with some guests finding the beds comfortable, while others reported issues with outdated mattresses, noise and inconsistency in sleeping arrangements.

Overall, ApartaSuites & Hotel Bogota Teusaquillo excels in location, room amenities and staff service but could benefit from improvements in breakfast consistency, cleanliness, WiFi quality and bed comfort.
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Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a shower. The single room offers a washing machine, a wardrobe, tumble dryer, a dressing room, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Queen Studio Offering free toiletries, this studio includes a private bathroom with a shower. In the kitchen, guests will find a refrigerator, kitchenware and a microwave. The studio offers a washing machine, a dining area, a wardrobe, tumble dryer, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Studio with Sofa Bed Providing free toiletries, this studio includes a private bathroom with a shower. Guests can make meals in the fully equipped kitchen that features a refrigerator, kitchenware and a microwave. The studio provides a washing machine, a dining area, a wardrobe, tumble dryer and a flat-screen TV with satellite channels. The unit offers 2 beds.

Studio with Balcony Offering free toiletries, this studio includes a private bathroom with a shower. The fully equipped kitchen features a refrigerator, kitchenware and a microwave. This studio is comprised of a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit offers 2 beds.

Family Suite with Balcony Offering free toiletries, this family room includes a private bathroom with a shower. A kitchen equipped with a refrigerator, kitchenware and a microwave is available for cooking and storing food. This family room features a washing machine, a dining area, a flat-screen TV with satellite channels and a balcony. The unit offers 2 beds and 1 futon.

Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower. The twin room features a washing machine, a wardrobe, tumble dryer, a dressing room and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
7.2
Good
Location
ApartaSuites & Hotel Bogota Teusaquillo boasts an impressive location that resonates well with travelers. It is lauded for being excellently situated, offering accessibility to main avenues and the city center. Guests appreciate the proximity to key tourist attractions and transport hubs, making it easy to explore the city and reach essential destinations.

The hotel's position is both central and safe with a peaceful, quiet neighborhood that allows for restful stays. Visitors enjoy the convenience of nearby shops, dining options and a bakery offering good coffee. Good connections with local transportation such as the nearby tube station and Trasmilenio make commutes effortless.

The area around the hotel is described as super central and very well located, providing easy and quick access to both the city center and major roads like 26th Street and Caracas Avenue. Guests also highlight its closeness to the airport, facilitating smooth arrivals and departures.

Overall, ApartaSuites & Hotel Bogota Teusaquillo's location is frequently praised due to its combination of centrality, safety and accessibility, making it an ideal stay for both business and leisure travelers.

Breakfast
Guests at ApartaSuites & Hotel Bogota Teusaquillo had mixed experiences with the breakfast service. Many praised the breakfast as being delicious, excellent and featuring great variety with some commenting on its exceptional quality and ample portions. Positive remarks highlighted the breakfast being very good for the price and a few guests even described it as one of the best they had at a hotel.

However, several guests noted inconsistencies and issues. Some reservations included breakfast but did not receive the service, while others mentioned that the hotel did not serve breakfast at all. A few guests were dissatisfied with the limited variety, noting that the menu did not change daily. Additionally, some found the service timing to be inconvenient with breakfast sometimes served late or not available if they missed the stipulated time by even a few minutes. A few reviews pointed out the lack of a proper dining area and subpar presentation, as breakfasts were delivered in styrofoam boxes.

Overall, while many enjoyed the breakfast, there were notable concerns about service consistency, variety and availability.

Rooms
ApartaSuites & Hotel Bogota Teusaquillo generally receives high praise for its room cleanliness and spaciousness. Many guests appreciated the impeccable, spotless and well-maintained rooms, which were consistently noted as cozy, comfortable and tidy. Housekeeping was frequently commended for doing an excellent job of keeping the rooms clean with daily maintenance ensuring a fresh and pleasant environment.

Several reviewers highlighted the generous size of the rooms, describing them as big and spacious, which added to the overall comfort. Amenities like a private bathroom, kitchenette, microwave and mini fridge were also well-received, enhancing the convenience of the stay.

Despite these positive aspects, some guests did experience issues such as rooms not matching their reservations, broken windows and occasional ant problems. A few noted discrepancies in room size and layout compared to the photos and some mentioned the beds and bedding could be more comfortable.

Overall, while the hotel excels in cleanliness and room amenities, it could benefit from addressing specific maintenance issues and ensuring room assignments meet guest expectations.

Beds
ApartaSuites & Hotel Bogota Teusaquillo offers beds that vary significantly in comfort according to guest reviews. While some guests appreciated comfortable and large beds with extra blankets provided, others found the mattresses outdated, overly soft or too hard. Issues like noise from metal beds, dirty beds and discomfort while sleeping in the middle were mentioned. Some guests reported problems with beds being pushed together or experiencing noticeable seams in the middle. Overall, the bed quality seems to vary, indicating a need for updates and consistency in the sleeping arrangements.

Cleanliness
Based on various guest reviews, cleanliness appears to be a mixed aspect for 'ApartaSuites & Hotel Bogota Teusaquillo'. While some guests noted that the rooms and common areas were very clean and comfortable, others experienced serious cleanliness issues. Some guests found the rooms to be clean with fresh, clean beds and overall good cleanliness. However, several reviews highlighted problems such as dirty linens, stained sheets and bathrooms that were not adequately cleaned. There were also comments about rooms being left uncleaned until the third day of stay with some mentioning that room cleaning was done only upon request. The discrepancy between the photos and the actual state of the rooms, which were described as messy and dirty, was also a noted concern. While there is an acknowledgment of satisfactory cleanliness in some cases, the consistency and overall standard need significant improvement.

Staff
At ApartaSuites & Hotel Bogota Teusaquillo, the staff consistently receive high praise for their exceptional service. From the moment guests arrive, the attentiveness and kindness of the team stand out, ensuring a warm and welcoming atmosphere. Reception staff, in particular, are highlighted for their politeness and helpfulness, contributing to smooth check-in experiences and general satisfaction.

Guests frequently note the friendly and professional demeanor of the staff, emphasizing their willingness to assist and their positive attitudes. Specific mentions, such as the commendable service from individuals like Felipe and the nighttime reception staff, showcase the personalized and friendly approach adopted by the hotel team.

Though overall reviews are highly favorable, there are occasional remarks about inconsistency in communication and infrequent staff changes, as well as isolated incidents of unfriendliness or less satisfactory service. However, these instances appear to be exceptions rather than the rule.

In summary, the staff at ApartaSuites & Hotel Bogota Teusaquillo mostly deliver excellent customer service, characterized by attentiveness, friendliness and a helpful attitude, greatly enhancing the guest experience.

Wi-Fi
Guests at ApartaSuites & Hotel Bogota Teusaquillo have expressed several concerns regarding the WiFi service. While a small number noted that the WiFi was great, the majority experienced various connectivity problems. Common issues included poor connection quality, frequent disconnections and slow internet speeds. Several guests reported that the WiFi did not reach their rooms adequately or was constantly unavailable. The overall impression is that the WiFi service at the hotel needs significant improvement to meet guest expectations.


No, ApartaSuites & Hotel Bogota Teusaquillo doesn't have any pool.

No, a spa isn't available at ApartaSuites & Hotel Bogota Teusaquillo.

Yes, ApartaSuites & Hotel Bogota Teusaquillo welcomes dogs.

No, parking facilities aren't available at ApartaSuites & Hotel Bogota Teusaquillo.

No, ApartaSuites & Hotel Bogota Teusaquillo doesn't have a gym.

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