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Summary of reviewsRiverside Hotel, BW Premier Collection is widely celebrated for its picturesque riverside location along the Boise River, offering tranquil views and easy access to the Boise River Greenbelt's extensive biking and walking trails. The serene ambiance, alongside its proximity to downtown Boise, Hyde Park, excellent restaurants and shopping areas, makes it an ideal spot for outdoor enthusiasts and those seeking a peaceful retreat.
One of the standout features at the Riverside Hotel is its highly praised breakfast. Guests consistently enjoy the free breakfast buffet, noting the delicious and varied offerings, including a fantastic omelet bar. The breakfast service is well-regarded for its quality and presentation, accommodating various dietary needs and often described as a highlight of the stay.
Guests appreciate the hotel's large, clean and quiet rooms, offering comfort with well-equipped amenities and some providing beautiful river views. Cleanliness is a major strength with several reviews praising the spotless rooms, immaculate grounds and overall well-maintained facilities. Though some reviews point out that the decor and furnishings could use an update, the overall comfort and spaciousness of the rooms contribute to a positive experience.
The staff at the Riverside Hotel receive high marks for their friendliness, professionalism and accommodating nature with many guests highlighting the exceptional customer service provided by the team. The courteous demeanor of the staff, including pool and gym attendants as well as front desk and bar employees, significantly enhances the guest experience.
The hotel's pool facilities are a major draw, featuring both indoor and outdoor heated pools that are particularly popular with families. The indoor pool and splash pad are ideal for young children, while the outdoor pool offers a relaxing environment with scenic river views. Though some guests found the distance from their rooms to the pool areas slightly inconvenient, the overall pool experience remains highly praised.
Overall, Riverside Hotel provides a family-friendly environment with various activities and comfortable accommodations. Its cleanliness, exceptional breakfast, superb location and welcoming staff make it a favored choice for many visitors seeking a relaxing and enjoyable stay by the riverside.
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