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Summary of reviewsACHAT Sternhotel Bonn is frequently praised for its prime location in the heart of Bonn, right on the historic market square. Guests appreciate the easy access to major attractions, shops, restaurants and public transportation. The hotel offers picturesque views, particularly of the bustling marketplace, making it an ideal spot for visitors. The historic charm of the building adds to its appeal, providing a nostalgic yet functional stay that suits both business and leisure travelers.
The breakfast experience receives mixed feedback; while many guests find it delicious and varied, others feel that the high cost is not justified. The breakfast room is described as cozy and spacious, adding to a pleasant morning experience. However, some guests seek more affordable alternatives nearby.
The rooms at ACHAT Sternhotel Bonn have a blend of positive and less favorable aspects. Guests appreciate the cleanliness, spaciousness and comfortable ambiance, particularly in rooms with high ceilings and balconies. However, criticisms about room size, outdated furnishings and unusual bathroom layouts are common. The modern interiors in renovated rooms and the quiet ambiance facing the courtyard are well-received, but the need for upgrades is noted.
Cleanliness is generally a strong point with most guests finding the rooms clean and well-maintained. Occasional lapses, such as inconsistent cleaning schedules and specific hygiene issues, suggest areas for improvement. Despite these, the friendly and helpful staff, including notably attentive housekeeping, enhance the overall experience.
The staff at ACHAT Sternhotel Bonn receives significant praise for their friendliness, helpfulness and effective service. The reception team and breakfast service staff are highlighted for their attentive and accommodating nature, contributing greatly to a positive guest experience.
Free WiFi at the hotel garners mixed reviews with some guests finding it reliable and others experiencing unstable connections. The need for improvement in this area is evident.
For those interested in Bonn's nightlife, the hotel's central location next to the marketplace and surrounded by dining and entertainment options is ideal. However, the lively surroundings may result in some nighttime noise, requiring closed windows for a quieter sleep.
The beds receive varied feedback with many guests finding them comfortable, though there are critiques about bed size and mattress conditions. Some guests find the beds very comfortable, adding to the overall sleep quality, while others mention issues such as sagging mattresses and uncomfortable pillows.
There are reservations regarding the hotel's four-star rating. Guests feel that certain amenities and the overall quality do not meet the expectations of a four-star establishment. Points of contention include the lack of coffee machines, air conditioning and the overall price-performance ratio with some suggesting a three-star rating would be more appropriate.
The historic significance of the ACHAT Sternhotel Bonn is a highlight with the 420-year-old building offering a unique and memorable stay. The blend of historic architecture and modern amenities caters well to guests seeking both charm and functionality.
In summary, ACHAT Sternhotel Bonn stands out for its central location, historic charm and friendly staff, though it faces challenges in meeting contemporary expectations for room quality and amenities. Show more
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Categories
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
4-Star Hotel
Room Types
Business Single RoomThese rooms feature soothing colour schemes, attractive furnishings and a flat-screen TV.
Junior SuiteThe studio includes satellite TV and the bathroom includes a hairdryer.
Economy Double RoomContemporary-style room featuring satellite TV. Includes an en suite bathroom with a shower. Please note that the washbasin is located separately, directly in the room.
Business Double RoomThese rooms feature soothing colour schemes, attractive furnishings and a flat-screen TV.
SuiteThe suite includes satellite TV and the bathroom includes a hairdryer.
Economy Single RoomProviding free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
ACHAT Sternhotel Bonn boasts an unparalleled location, positioning it as a prime destination for visitors to Bonn. Nestled right in the heart of the city on the historic market square, the hotel offers immediate proximity to the old town hall and Beethoven's birthplace. Guests repeatedly praise the centrality and convenience of the hotel's location, which allows for effortless exploration of Bonn's major attractions, shops and restaurants.
The hotel is lauded for its exceptional views, particularly those that overlook the bustling marketplace, providing a picturesque backdrop for a memorable stay. Accessibility to the Rhine promenade, the train station and public transportation further enhances its appeal. Though the hotel is situated in a pedestrian zone, which may complicate arrival by car, the benefits of its central positioning far outweigh this minor inconvenience.
Visitors find the location to be perfect for events such as the Christmas market and the Carnival parade, thanks to the vibrant surroundings. The historic building adds a layer of charm and nostalgia, making it a notable spot for both business and leisure stays. Despite being in a lively area, the rooms maintain a level of quiet and comfort with modern amenities complementing the antique ambiance.
In summary, ACHAT Sternhotel Bonn's prime, central location on the marketplace, coupled with its historic allure and ease of access to nearby points of interest, makes it an ideal base for an enriching Bonn experience.
Breakfast
Guests at ACHAT Sternhotel Bonn have mixed opinions about the breakfast experience. On the positive side, many reviews praise the breakfast buffet as good with some describing it as very good, delicious or even excellent. The buffet is noted for being well-stocked, diverse and offering a rich selection that caters to various tastes, including crispy bacon and scrambled eggs. The breakfast room itself is described as cozy and spacious, adding to the overall pleasant experience.
However, there are recurring complaints about the high cost of breakfast with many guests feeling that the price, often cited at 19 or 21 euros, is not justified. Some found the breakfast repetitive, average or lacking in variety and freshness. Specific criticisms include dry scrambled eggs, pre-packaged or reheated rolls and a limited selection of tea and coffee options. Some guests opted to skip the hotel breakfast and find more affordable and extensive options elsewhere.
Overall, while the breakfast at ACHAT Sternhotel Bonn garners praise for its quality and variety, the high cost and some inconsistencies in food quality have led some guests to seek alternatives.
Rooms
ACHAT Sternhotel Bonn receives mixed feedback on its rooms, revealing a blend of positive and less favorable aspects. Guests frequently praise the spaciousness of many rooms with some especially appreciating the bright and comfortable ambiance, high ceilings and balconies offering great views of the marketplace or a quiet courtyard. Cleanliness is generally noted positively with several remarks about rooms being clean and tidy, cozy and nicely furnished.
However, consistent criticisms point to the small size of many rooms, sometimes described as cramped or tiny. The bathroom arrangements draw attention for being unusual or inconvenient with components like the sink, shower and toilet often being separated into different areas. A notable lack of sound insulation and outdated furnishings, sometimes dating back to the 1980s or 1990s, also detracts from the overall experience.
Special room features like the modern interiors in recently renovated rooms and the quiet ambiance offered by rooms facing the courtyard are appreciated. Yet, the overall dated feel and occasional noise complaints reflect the need for updates. Some guests also highlight challenges like hard-to-find rooms and a lack of air conditioning, which can contribute to discomfort.
In summary, while ACHAT Sternhotel Bonn offers spacious and clean rooms with charming views and high ceilings that cater to some guests' preferences, the issues with room size, outdated decor and unusual bathroom layouts suggest that the hotel could benefit from targeted renovations and improvements to meet contemporary expectations.
Beds
The beds at ACHAT Sternhotel Bonn garnered varied opinions from guests. A significant number of reviews praised the beds for being very comfortable with many guests finding the mattresses to be of commendable quality. Positive mentions highlighted the beds as extremely comfortable or very, very comfortable, indicating a generally favorable impression.
However, there were several critiques about the bed size, particularly for double beds, which many found to be too narrow and not ideal for two people. Some guests noted that the mattresses were either too firm or too soft with a few mentioning specific issues such as sagging or hardness. Concerns about the age and condition of the mattresses also surfaced, including mentions of them being lumpy, squeaky or worn out. The pillows also received mixed feedback with some guests considering them uncomfortable or unsuitable for their preferences.
In terms of space, one positive point was that the comfortable beds were often accompanied by spacious rooms, which added to the overall sleeping experience. Despite some pointed critiques, the general consensus skewed towards a comfortable stay, especially for those fortunate enough to experience the better-conditioned beds.
Cleanliness
Visitors to ACHAT Sternhotel Bonn frequently commend the hotel's cleanliness. The majority of reviews highlight the rooms as being clean, tidy and well-maintained. Guests often find their rooms to be modern and full of amenities with some appreciating additional features like small balconies. The overall cleanliness of the hotel premises is also positively noted.
However, there are several mentions of inconsistent cleanliness standards. Some guests encountered issues such as bathrooms not being properly cleaned, crumbs and hair in refrigerators and foreign hairs on pillows or in bathtubs. Additionally, some rooms emitted a strong smell of cold smoke and at times, the cleaning schedule seemed irregular with room cleanings happening only in the afternoon.
Despite these inconsistencies, many guests found the rooms spotlessly clean and the staff, particularly a cleaner named Katherina, to be friendly and helpful. Areas for improvement include addressing the cleanliness complaints regarding specific hygiene issues and outdated or noisy infrastructure.
Overall, while the ACHAT Sternhotel Bonn shines in maintaining general cleanliness, there are occasional lapses that need attention to ensure a consistently positive guest experience.
Staff
ACHAT Sternhotel Bonn is highly praised for its exceptional staff, who are frequently described as friendly, helpful and accommodating. Guests consistently highlight the friendliness and attentiveness of the reception team, including specific mentions of super nice, cooperative and extremely friendly service. The reception desk is noted for being consistently manned and helpful. Positive feedback extends to other areas of the hotel as well, including the breakfast service, where the staff is described as extremely friendly.
Despite a few isolated mentions that some staff members need more experience or were not as welcoming, the overwhelming sentiment from guests is that the personnel are very motivated, polite and effective in their duties. The kitchen and housekeeping staff also receive high praise for their attentiveness and friendliness. Overall, the staff's kindness and effectiveness greatly contribute to a positive guest experience at ACHAT Sternhotel Bonn.
Wi-Fi
Guests have mixed opinions about the WiFi at ACHAT Sternhotel Bonn. Many appreciated the strong, stable and reliable internet access with some noting that it worked fine and described the WLAN as good. However, other guests found the WiFi quality to be lacking, mentioning unstable connections and a need for improvement. While it was noted that internet access did not require a password, some guests still found the overall WiFi experience disappointing.
Nightlife
ACHAT Sternhotel Bonn offers an excellent location for those looking to immerse themselves in the city's vibrant nightlife. Situated right in the middle of the center, it is conveniently next to the marketplace, surrounded by a busy square filled with restaurants, a cinema and a theater. This prime setting is perfect for enjoying nearby dining options and entertainment venues, making it an ideal choice for an urban getaway and city tours. However, guests note that the lively atmosphere can result in some nighttime noise, necessitating closed windows for a quieter sleep. Despite this, the hotel's proximity to key nightlife spots remains a significant draw for visitors.
4 Star
The ACHAT Sternhotel Bonn has generally received mixed feedback with notable criticism regarding its four-star rating. Guests have repeatedly mentioned that the hotel does not meet the expectations typical of a 4-star establishment. The absence of basic amenities such as coffee machines in the rooms and air conditioning has been pointed out as shortcomings. Additionally, the breakfast, priced at 19 EUR per person, has been described as subpar for what one would anticipate from a hotel of this category.
Many reviews highlight that the overall room fittings and cleanliness do not align with 4-star standards, leading to disappointment among guests. The price-performance ratio has been a significant point of contention with several reviewers suggesting that the hotel deserves a maximum of three stars, citing the basic nature of the facilities as a major drawback.
While there are some mentions of the hotel's remarkable layout, the overall sentiment indicates that the ACHAT Sternhotel Bonn falls short of the four-star experience in terms of both facilities and services.
Historic
Nestled in the heart of Bonn, ACHAT Sternhotel offers a blend of historic charm and modern amenities. The hotel is housed in a stunning 420-year-old building that has been lovingly renovated to maintain its fascinating past while providing clean and functional rooms. Guests are captivated by the beautiful, vintage-style architecture, finding the historic setting both impressive and interesting. Its location is ideal for history enthusiasts with numerous historic places within walking distance and a scenic view of the Bonn market. Some aspects, like the smaller shower, may not cater well to seniors, but the overall ambiance and well-maintained facilities make it a unique and memorable stay.
No, ACHAT Sternhotel Bonn doesn't have any pool.
No, a spa isn't available at ACHAT Sternhotel Bonn.
Yes, ACHAT Sternhotel Bonn welcomes dogs.
No, parking facilities aren't available at ACHAT Sternhotel Bonn.