7Stones Boracay has an amazing staff that will make your stay incredibly pleasant. All staff members are friendly, accommodating and know how to provide exceptional service. Whether you need help with requests outside the hotel or at the front desk, the staff will go out of their way to assist you. They always greet guests with a smile and make you feel at home. Gab at the bar is a highlight with his super sweet and helpful service. And if you're a returning guest, some of the staff may even remember you by name!
There were a couple of negative reviews regarding the reception staff's attitude, but overall, the staff are professional, polite and attentive to the guests' needs. The security staff are also friendly and helpful. Staff members will act fast when you need help and they are always willing to go above and beyond to assist you. They are knowledgeable, approachable and very hospitable. It's no wonder that many guests have described the staff as fantastic, brilliant, accommodating and the best!
If you need any information on the nearest clinic or transport, the staff will assist you with courtesy and kindness. They are flexible, considerate and always willing to oblige. Even though the office staff were described as unfriendly in some reviews, the attentive staff is definitely the gem of this resort. Joshua, who works in the pool bar, was mentioned as one of the attentive staff members. Overall, the staff provide excellent service and they are the reason why many guests say that they would book with them again.