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Crystalbrook Vincent

Brisbane , 5 Boundary Street (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrystalbrook Vincent is a stunning and modern five-star hotel that offers exceptional service and an eco-conscious approach. The hotel's location is fantastic, surrounded by great restaurants, cafes and bars, making it the perfect base for exploring Brisbane. The rooms are clean, comfortable and stylishly decorated with many offering breathtaking river views. The rooftop bar and pool are particular highlights, offering amazing city views and a great place to unwind with a cocktail. The staff is friendly and helpful, going above and beyond to ensure guests have a comfortable stay. The breakfast is delicious, although some guests experienced long waiting times. The beds are very big, clean and luxurious, ensuring a comfortable night's sleep. The parking is easy and convenient, although some guests experienced issues with the limited parking. Overall, Crystalbrook Vincent is a great choice for visitors seeking a stylish and comfortable stay in a prime location with amazing facilities and exceptional service.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Nature Wall Offering free toiletries and bathrobes, this studio includes a private bathroom with a walk-in shower, a hairdryer and slippers. This wheelchair accessible studio features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Promenade Experience the lively bustle of the Howard Smith Wharves precinct from your Promenade room.

River Offering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. This studio is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

River Master Balcony This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 1 bed.

Promenade Master This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and features a seating area with a flat-screen TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

River Master The spacious double room has a private bathroom, air conditioning, a minibar, as well as a seating area with a flat-screen TV. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a TV, as well as river views. The unit has 1 bed.

About Crystalbrook Vincent

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Guest Reviews

8.7

Very Good

Location

Crystalbrook Vincent is a hotel that truly understands the importance of location. The hotel is situated in a fantastic position in Brisbane, surrounded by casual through to high-end restaurants, cafes and bars, making it the perfect base for exploring the city. The rooms are clean, comfortable and stylishly decorated with many offering breathtaking river views. The rooftop bar is a particular highlight with guests enjoying evening drinks against the backdrop of the city skyline. The location is also extremely convenient for transportation links, making it easy to explore further afield. With easy access to parking, bikes available to hire and the CBD, Fortitude Valley and Kangaroo Point all within walking distance, Crystalbrook Vincent is the perfect choice for a fun and comfortable stay in a vibrant location.

Breakfast

Crystalbrook Vincent is a stunning hotel with a great location and a beautiful pool. Guests who had the breakfast package from Mews were delighted with their delicious breakfast. However, some guests experienced long waiting times and issues with their orders. Despite this, the majority of comments about breakfast were positive with guests describing the breakfast overall as delightful, great and delicious. If you're looking for a place to stay with a great location and breakfast options, Crystalbrook Vincent could be a great choice.

Rooms

Crystalbrook Vincent boasts exceptional, spotless and beautifully decorated rooms that are both comfortable and private. The hotel's location is fantastic and the staff is friendly, making for a lovely overall experience. Guests particularly appreciated the modern touches and spacious bathrooms with stunning views of the Story Bridge and Brisbane River. Although a few reviewers found the decor too dark or strange, most described the decor as trendy and funky, making the property an interesting blend of artistic vibes. Added bonuses include brilliant cocktails by the pool and a great restaurant. The only minor complaints centered around minor issues like heavy doors that slam and over-stuffed pillows. Overall, the rooms at Crystalbrook Vincent are gorgeous, spacious and well-designed, making for an unforgettable stay.

Beds

If you're looking for a place with comfortable beds, Crystalbrook Vincent could be the perfect place for you. According to various guest reviews, you can expect to find very big, clean and luxurious beds. Although some guests may find the pillows a bit too hard or over-stuffed, most reviewers agree that the beds are still amazingly comfortable. From one guest's perspective, the hotel bed was easily one of the most comfortable they've ever slept in. Overall, Crystalbrook Vincent seems to deliver on comfort when it comes to sleeping arrangements.

Cleanliness

The Crystalbrook Vincent hotel boasts a great location and friendly staff with many guests raving about the fantastic, clean and well-appointed rooms. The shared spaces are also tidy and well-presented. While some guests mentioned minor issues like a dirty window or black furnishings, overall the hotel was described as beautiful, immaculately clean and offering great value in a premium setting. The staff were praised for their cleanliness and the facilities were found to be superb. Although a few guests had negative experiences with dirty benches, dusty rooms or water bugs in the shower, the vast majority found the cleanliness of the hotel to be faultless. All in all, the Crystalbrook Vincent is a great place to stay for those seeking a comfortable and clean stay in a prime location.

Staff

Crystalbrook Vincent is a great location to stay in Brisbane where you'll be greeted by lovely and friendly staff. Their customer service is fantastic and they go above and beyond to make sure guests have a comfortable stay. The pool is great and the cocktails are brilliant. Although there were a few reviews mentioning unfriendly or badly trained staff, the majority of guests enjoyed the welcoming and accommodating staff. The Front Office Assistant Manager received positive feedback from guests about their stay and some solutions were offered when things didn't go according to plan during check-in. Although some staff could benefit from more customer service training, the majority of guests had a fantastic experience with the staff at Crystalbrook Vincent. Overall, it's a comfortable and fun stay with great facilities and amazing staff.

Pool

Crystalbrook Vincent boasts a stunning location and an epic rooftop pool and bar that offers amazing city views. Guests were impressed by the beautiful pool that overlooks the Brisbane River with heated water making it perfect for year-round use. Although some guests found the pool area to be small and crowded, others loved the rooftop pool and bar experience, which is perfect for unwinding with a cocktail in hand. Despite some complaints about the cleanliness and lack of sun loungers, the pool with the panoramic views of the city and the iconic bridge is considered a highlight of the hotel by most guests. Overall, Crystalbrook Vincent is a great choice for visitors who seek a stylish stay in a fantastic location, complete with a fun and beautiful pool area.

Parking

Crystalbrook Vincent is a beautiful five-star hotel that offers a comfortable stay with easy parking access onsite. Guests love the convenient location that is within walking distance to many amazing restaurants. The staff are incredibly helpful with parking, though there may be a little confusion finding it at first. While some guests were disappointed with the limited parking and lack of private car park, overall the ease of parking is highly praised. However, a few guests did experience some issues with the car park being full and having to park elsewhere. Despite this, many guests highly recommend asking for an overnight car spot to ensure a hassle-free stay. Despite some negative comments, the majority of guests found the parking to be easy and convenient.

5 Star

Crystalbrook Vincent is a sleek and modern five-star hotel that is praised for its exceptional service and eco-conscious approach. The hotel's location is also a standout feature with stunning views and a great garden room. The staff is friendly and helpful and many guests describe their experience as "incredible" or "fantastic." However, some reviewers have mixed feelings about the hotel's rating and note that it may not meet the expectations of a true five-star establishment. Despite this, many guests are impressed with Crystalbrook Vincent's unique and top-notch offerings with some guests noting that it surpasses their past experiences at other Crystalbrook resorts.

Yes, Crystalbrook Vincent has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Crystalbrook Vincent.

No, Crystalbrook Vincent doesn't allow dogs.

Yes, parking facilities are available at Crystalbrook Vincent.

Yes, Crystalbrook Vincent has a gym.

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