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Hyatt Regency Brisbane

Brisbane , 72 Queen St (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hyatt Regency Brisbane is a luxurious hotel located in the heart of Brisbane, making it the perfect base for exploring the city. Guests repeatedly mention the great location with many highlighting its central location and proximity to Queen Street Mall, shops, restaurants and transportation. The hotel offers spacious and comfortable accommodation with lovely rooms that are spotlessly clean. The breakfast buffet is amazing with a wide range of options to choose from and exceptional service. The staff are friendly, accommodating and great with many guests specifically mentioning individuals who were particularly helpful. The pool area is simply fabulous with great facilities and a gorgeous pool. While some guests found the dinner service to be poor and disappointing, the restaurant's potential makes it worth trying out. The hotel's luxurious accommodations are well-appointed and provide a true luxury stay. Overall, the Hyatt Regency Brisbane delivers on its promise of luxury and indulgence.
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Hotel with EV Charging Stations,

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon,

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool,

Infinity Pool Rooftop Pool Outdoor Pool

Business Hotel

Hotel with Parking,

EV charging stations

Accessible Hotel

Hotel with Gym,

5-Star Hotel

Hotel with Infinity Pool,

Hotel with Outdoor Pool,

Hotel with Rooftop Pool,

Room Types

Queen Room with River View The spacious double room provides air conditioning, a minibar, a tea and coffee maker, a seating area and a TV. The unit offers 1 bed.

Twin Room with River View This triple room is air-conditioned and has a seating area with a TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

Queen Room with Roll-In Shower - Disability Access The spacious air-conditioned double room provides a TV, a minibar, a tea and coffee maker and a seating area. The unit offers 1 bed.

King Room with River View The spacious triple room offers air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV. The unit offers 1 bed.

Deluxe King Room The spacious triple room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a hairdryer. The triple room provides a flat-screen TV, a tea and coffee maker, a safe deposit box, a dressing room as well as city views. The unit offers 2 beds.

Queen Room with City View The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

Deluxe Suite This suite is air-conditioned and has a seating area with a TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box.

Deluxe Triple Room This quadruple room is air-conditioned and has a seating area with a TV, a minibar, a tea and coffee maker, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

King Room - High Floor The spacious air-conditioned triple room features a TV, a minibar, a tea and coffee maker and a seating area. The unit has 1 bed.

Queen Room - High Floor The spacious double room features air conditioning, a minibar, a tea and coffee maker, a seating area, as well as a TV. The unit has 1 bed.

Twin Room - High Floor The spacious air-conditioned triple room features a TV, a minibar, a tea and coffee maker and a seating area. The unit has 2 beds.

About Hyatt Regency Brisbane

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Guest Reviews

8.3

Very Good

Location

The Hyatt Regency Brisbane is located in the heart of Brisbane, making it the perfect base for exploring the city. Guests repeatedly mention the great location with many highlighting its central location and proximity to Queen Street Mall, shops, restaurants and transportation. The ease of access to all the action was a plus for many guests, as it made the hotel a great spot for walks and shopping. The convenience of the location - whether for business or leisure - was also appreciated, as it saves time and effort to get around the city. The hotel's location was considered as one of its redeeming features with many guests citing it as the main reason for choosing to stay at the Hyatt Regency Brisbane. Some also appreciated the river view, the proximity to the CBD and the ease of getting around the city from the hotel.

Breakfast

If you're looking for a delicious breakfast during your stay in Brisbane, the Hyatt Regency Brisbane is a must-visit. Guests have raved about the amazing buffet that offers a wide range of options to choose from. The breakfast was very good, lovely and outstanding with many vegetarian options available. Another standout feature was the exceptional service, making breakfast a truly enjoyable experience. However, some reviewers mentioned that the breakfast buffet was quite hectic with big queues and not enough tables available. Additionally, some guests noted that certain foods had run out and there weren't enough plates or cutlery available. The hotel also received mixed reviews with some guests describing the breakfast as just okay with limited choices compared to other 5-star hotels. But overall, breakfast at the Hyatt Regency Brisbane was a treat and included in the room rate, it was a fantastic value. With such a central location in Brisbane, beautiful rooms and a welcoming atmosphere, the Hyatt Regency Brisbane is the perfect hotel for your next stay in the city.

Dinner

While some guests found the dinner service at Hyatt Regency Brisbane to be poor and disappointing with long waiting times, others had an awesome experience at the restaurant. However, the food menu for dinner was limited and average in terms of choices, leading some guests to go elsewhere to dine. One guest even had to wait 1.5 hours for their dinner room service to arrive. Despite the mixed reviews, convenience and the restaurant's potential make it worth trying out.

Rooms

The Hyatt Regency Brisbane offers spacious and comfortable accommodation with lovely rooms that are spotlessly clean. While some guests felt their rooms were a little small or dated, most found them to be modern and comfortable with super comfy beds. The hotel's location is also praised with easy access to the Mall and great views of the river available in some rooms. While some guests had a few issues with their rooms, such as small size, limited cupboard space or incomplete cleaning, most found the rooms to be clean, modern and classy. Overall, the Hyatt Regency Brisbane offers decent rooms that are comfortable and well-appointed.

Beds

The Hyatt Regency Brisbane seems to have comfortable beds and pillows with many guests praising the quality of their sleep. While some guests found the beds a bit soft or hard, the majority rated them as cozy and comfortable. The King-sized beds were particularly well-received with guests commenting on their design and overall aesthetics. The hotel also offers quiet rooms, which surely contributes to a good night's sleep. However, some guests found the single beds a bit small and a few others mentioned that the beds felt worn or too bouncy. The pillows seemed to be a hit among guests with many describing them as amazing or good. Despite some minor criticisms, the majority of guests seemed to have a positive experience with the beds at the Hyatt Regency Brisbane.

Cleanliness

Hyatt Regency Brisbane is a hotel with a very clean and modern feel. Despite a few mishaps here and there such as piles of hair or dirty linen, guests have praised the cleanliness of the rooms, pool area and facilities. Some guests with allergies did seem to struggle with the carpeted floors and heavy drapery, but overall, the good level of cleanliness in each room made it a pleasant stay. The staff are always on hand to help and were wonderful during guests' stays, making sure everything was clean and tidy. The hotel is conveniently located with easy access to the mall, making it a great choice for those wanting a clean and comfortable stay.

Staff

The staff at the Hyatt Regency Brisbane have been praised for their helpful and friendly attitudes with guests often describing them as amazing and excellent. Many guests specifically mentioned individuals who were particularly helpful, such as Caitlin Tongue at the front desk or the upbeat gentleman who assisted them during check-in. Guests also appreciated the attentiveness of the staff with many describing them as professional and caring. The hotel's front of house team was especially praised with guests commenting on their wonderful service. While there were a few negative comments about unhelpful or rude staff members, overall the staff were described as friendly, accommodating and great. The service provided by the valet staff was often highlighted as fantastic. The hotel's location and included breakfast also received high marks from guests.

Pool

The Hyatt Regency Brisbane's pool area is simply fabulous according to guests' confirmed reviews. The privacy offered between the pool and the hibiscus room is a great plus. The pool facilities are great and the pool itself is gorgeous. The pool bar is a perfect spot for people-watching while sipping a drink in the sun. Guests also love the location of the pool which offers a nice view of the mall. The pool is terrific on a hot day and perfectly heated. The rooftop area is also nice and enjoyable. There are only minor complaints about the pool closing early and one comment about the temperature being colder than advertised. Overall, the pool area at the Hyatt Regency Brisbane is a fantastic spot to relax and soak up the sun.

Parking

The Hyatt Regency Brisbane offers on-site parking for guests via valet, though some reviewers felt it was a bit excessive at $60 per night. However, others noted the convenience of having parking available on-site. Some reviewers did experience difficulties with parking including finding the location, navigating the parking arrangements and experiencing damage to their vehicle during valet parking. A few guests were charged for parking even though they didn't use it. Overall, while there were some issues with parking, many guests praised the hotel's location and amenities, though some wished for a kitchen in the suites.

Nightlife

The nightlife scene around Hyatt Regency Brisbane is quite happening with plenty of options to explore. The rooftop bar is definitely worth a visit for its stunning views and ambiance. On Thursday nights, guests can enjoy some great music downstairs while sipping on their favorite cocktails. The Hibiscus lounge with live bands is also a popular spot for a night out. However, it's important to note that some rooms are situated above outdoor bars and nightclubs and guests may experience some crowd noise. So, be sure to book your rooms accordingly and enjoy the vibrant nightlife around the hotel.

5 Star

According to guest reviews, the Hyatt Regency Brisbane has received mixed opinions on its 5-star rating. While some guests felt that the service upon arrival was definitely up to 5-star standards, others felt that the hotel was not living up to its Hyatt brand and lacked the feel of a 5-star hotel. The small rooms were also cited as a drawback for some guests who expected more value for their money. However, there were still guests who believed that the hotel was the best in Brisbane, even on a budget and offered the most value for money. Despite varying opinions, the hotel was generally seen as average and lacking in amenities such as pool tables for a 5-star hotel.

Luxury

While some reviews may criticize the Hyatt Regency Brisbane for not meeting their 5-star expectations, the majority of guests speak highly of the hotel's luxurious accommodations. Rising costs are attributed to the high-end experience provided by the hotel, making it a true luxury stay. From the elegant lobby to the well-appointed rooms, guests rave about the upscale feel of the hotel. While some wished for more entertainment options, others appreciate the peaceful atmosphere. Overall, the Hyatt Regency Brisbane delivers on its promise of luxury and indulgence.

Yes, Hyatt Regency Brisbane has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Regency Brisbane.

No, Hyatt Regency Brisbane doesn't allow dogs.

Yes, parking facilities are available at Hyatt Regency Brisbane.

Yes, Hyatt Regency Brisbane has a gym.

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