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The award winning property is easily accessed from the M5 motorway. It features 128 stylish rooms, a luxury Spa center and conference facilities.
Summary of reviewsThe Aztec Hotel and Spa is a highly-rated hotel located just outside of Bristol city center, offering a peaceful and quiet stay while still being close to local amenities. The hotel's fabulous spa facilities, comfortable rooms and friendly staff are highly praised by many guests, especially families with children who can enjoy the child-friendly atmosphere and pool. While some guests found issues with the cost of breakfast, dinner and cleanliness, the hotel's location is highly rated and is one of the main reasons guests choose to return. The staff receive high praise from guests with many describing their interactions as exceptional, professional and friendly. The spa facilities are amazing, although some guests experienced a lack of availability for spa treatments. The pool is a popular feature, although some guests expressed disappointment with the extra charges for using it. While the hotel may not be up to 4-star standard according to some guests, many others have enjoyed their stay and describe it as a great weekend getaway or a perfect one-night stay.
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The Aztec Hotel and Spa is a sanctuary for the senses, providing guests with the opportunity to feel truly special. The spa features a warming sauna, a relaxing hot tub, a steam room for deep breathing and a refreshing swimming pool. Guests can transport themselves to a world of relaxation with the spa's four treatment rooms, each offering luxurious pampering treatments that will leave them feeling revitalised. The spa is proud to use Caudalie, a French skincare brand known for its use of natural ingredients. Spa services include facial care, body rituals, signature treatments, and finishing touches.
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About Aztec Hotel and Spa
Guest Reviews
The Aztec Hotel and Spa is highly praised for its excellent location, making it an ideal choice for those who want to be close to the city but away from the hustle and bustle. Guests comment on the quiet and peaceful setting, despite being close to motorway links and local amenities. Some guests find the location to be a bit too far out from the city centre, but still convenient for those with access to a car or willing to use public transport. The hotel is described as easy to find with a supermarket nearby and a pub opposite. Overall, the location is highly rated and is one of the main reasons guests choose to return to the hotel.
The Aztec Hotel and Spa offers a nice and modern breakfast with good food and friendly service. While some guests expressed that the breakfast set up was abysmal and limited options for non-meat food, others found the breakfast exceptional and loved the range of options on the breakfast menu. However, some guests found the pre-paid breakfast mediocre and not worth the high cost of £20 per person. There were also complaints about the waiting time and the fact that the breakfast menu lacked variety. Nevertheless, others praised the breakfast as the best they have ever had with delicious food and excellent service. Despite mixed feedback, the hotel's à la carte breakfast and choice of special breakfasts were highly appreciated. If staying at the hotel, it may be worth venturing outside for breakfast as guests found that they could find better value for their money elsewhere.
Guests at the Aztec Hotel and Spa had mixed reviews about the dinner options. Some found the a la carte menu to be expensive with limited choices. However, others found greater options on other menus. Guests were also asked to book a time for dinner and breakfast. The price of the food and portion sizes in the restaurant left some guests feeling disappointed. One reviewer mentioned poor behaviour from a female server on Saturday night. Service was generally good and food quality ranged from good to awesome, but some found the costs to be too high. Additionally, some guests commented on the cold temperature in the bar area. Some guests opted to go to a local pub for a meal instead of the hotel restaurant. A few guests specifically mentioned that the food quality in the curious restaurant was poor and overpriced with small portions and cheap cuts of meat. Overall, while the food quality was praised, many guests felt the prices were too expensive.
Aztec Hotel and Spa offers a range of room options to suit different preferences. Some guests requested specific room types, such as twin bedded rooms with walk-in showers and were satisfied with the rooms offered. However, some were willing to upgrade to a guest suite at no extra cost, while others had to spend their first night in the originally offered room before a suite became available the following day. Nevertheless, guests generally agreed that the rooms are clean, comfortable and lovely with nice decor and spacious balconies. A few guests did complain about the size and maintenance of their rooms, though. The hotel's facilities and rooms were praised, especially the spa. The restaurant received mixed reviews with some guests disappointed with the menu and prices and some charged extra for the facilities and parking. Despite minor issues, most guests were satisfied with their stay and appreciated the thoughtful touches, such as milk and water outside the doors.
Guests of Aztec Hotel and Spa can enjoy a comfortable stay with various experiences when it comes to the hotel's beds. The majority of guests found the beds to be very comfortable with some describing them as super comfortable or clean and comfortable with lovely staff. However, a small number of guests had negative experiences with uncomfortable or terribly small beds. Some guests also found the rooms to be hot, but the beds themselves were comfortable. Guests found the pillows to be hit or miss with some describing them as awful. Overall, guests can expect a range of experiences when it comes to the beds at Aztec Hotel and Spa.
Overall, the Aztec Hotel and Spa has received mixed reviews regarding its cleanliness. While most reviewers found the hotel to be clean, tidy and stylish, others had negative experiences with dirty dishes, stained carpets and unclean toilets. Some guests also reported issues with maintenance and broken amenities. On the positive side, many reviewers praised the comfortable and modern rooms, good facilities and lovely staff. Additionally, the hotel's free parking and well-designed communal spaces received positive comments. However, some guests noted that the spa facilities were not as clean as expected. Overall, while the Aztec Hotel and Spa has its cleanliness issues, it still appears to offer a pleasant and comfortable stay for many travelers.
The staff at the Aztec Hotel and Spa receive high praise from guests with many describing their interactions as exceptional, professional and friendly. Some guests note that staff were the highlight of their stay and that nothing was too much trouble. The restaurant and bar receive a specific mention for their great service, although a few guests found male members of staff to be disengaged. The hotel's front desk staff receive mixed reviews with some guests describing them as warm and friendly while others found them disappointing. Guests also praise specific staff members that made their stay extra special. However, a few guests report issues with staff overcharging and a lack of training. Overall, the majority of guests describe interactions with the staff as positive and helpful.
Guests who enjoy unwinding at hotel spas will be pleased with the Aztec Hotel and Spa, as many rave about the fabulous spa facilities available. The pools, sauna and treatments are incredible and the setting is beautiful. Some guests mention that the staff in all areas of the hotel, especially reception and the spa, were friendly and helpful. While there were a few guests who found the spa area overcrowded at times, most agree that the spa facilities were amazing. It's important to note that the spa is available for a small fee on top of the room rate and that some guests experienced a lack of availability for spa treatments. Overall, guests who enjoy hotel spas will appreciate the spa at Aztec Hotel and Spa.
The pool at Aztec Hotel and Spa seems to be a popular feature with mixed reviews. Some guests commented that they didn't use the pool or spa but noticed that it looked amazing every time they walked past. Families with children noted that the pool was great for kids and facilities were good. However, a few reviewers expressed some disappointment with the extra charges for using the pool and gym facilities, suggesting that guests should have been able to use the pool for free. Despite this, the pool was described as wonderful, excellent, clean and gorgeous by other guests. A few guests suggested that the hotel should have provided more loungers around the pool, as they were often taken during their stay. While the Jacuzzi received high praise, one guest was disappointed that there were no lanes for swimming. Additionally, some guests experienced long wait times for food at the poolside restaurant.
The Aztec Hotel and Spa is a great place to stay and spend time with family due to its excellent facilities and child-friendly atmosphere. The pool is especially great for kids, who can enjoy lots of treats throughout their stay. However, the hotel can get quite noisy, especially in the corridors and functions at the hotel can be loud and go on quite late. The location of the hotel is good for family events, but mismanagement can occur, such as double bookings, which can be a bit embarrassing. Some guests found the rooms to be small for families with older children, but others had no issues. Parking is plentiful and the hotel is located about 15 minutes outside of Bristol. Overall, the verdict from families who have stayed at the Aztec Hotel and Spa is positive, but there might be some room for improvement when it comes to noise levels and room sizes.
The Aztec Hotel and Spa might not be up to the 4-star standard as some guests have pointed out, but it is a pleasant hotel that can serve as a nice getaway for couples or friends. While it is a bit far from Bristol center and doesn't have nearby public transport, it's in a great location for wedding guests. The hotel's entrance and bar area are what one would expect from a 4-star hotel, but the property itself is in desperate need of renovations according to some reviews. On the other hand, many guests have enjoyed their stay with some describing it as a perfect one-night stay or an enjoyable weekend away, although the pool and spa facilities may not meet everyone's expectations for a spa weekend. Despite some maintenance issues and the need to vacate early, guests can still have a lovely spa hotel experience at the Aztec.
Yes, Aztec Hotel and Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Aztec Hotel and Spa.
No, Aztec Hotel and Spa doesn't allow dogs.
No, parking facilities aren't available at Aztec Hotel and Spa.
Yes, Aztec Hotel and Spa has a gym.
