World > Europe > United Kingdom > England > Bristol > Hotels in Bristol > Mercure Bristol Grand Hotel

Mercure Bristol Grand Hotel

Bristol , Broad Street (Show on Map)

7.1

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Bristol

Info

Summary of reviewsThe Mercure Bristol Grand Hotel is a great choice for those looking for a comfortable stay in a prime location in the heart of Bristol. The hotel's central location is praised by guests with an abundance of amenities nearby and easy access to most of the city's attractions. The staff is noted for being exceptionally helpful and friendly, providing exceptional customer service. While the breakfast received mixed reviews, most guests found it to be satisfactory with plenty of food to choose from. The rooms are generally spacious and comfortable with some guests raving about the beautifully decorated spaces, although some rooms appear tired and in need of refurbishment. The hotel is generally clean and well-maintained with a decent level of cleanliness. The staff is one of the highlights of the hotel with guests describing them as accommodating, charming and efficient. The parking options are generally satisfactory, although some guests had difficulty finding the car park and navigating the multi-storey car park. The hotel is a great choice for those looking for a lively stay in a fantastic location with easy access to Bristol's vibrant nightlife. The beds received mixed reviews, but guests generally agreed that the rooms were comfortable and contributed to high-quality sleep. Overall, the Mercure Bristol Grand Hotel offers comfortable accommodations at a great value for a short stay in Bristol.
Show more

Categories

Hotel for Honeymoon

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Family rooms. Number: 8

Is there a kids' club? No

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Location of parking spaces:

Multi-Storey Number of spaces: 150

Number of parking spaces reserved for people with disabilities: 3

Cost of parking: £15.00 per 24 hours fof hotel guests

Accessible Hotel

4-Star Hotel

Room Types

Standard Twin Room This room has two single beds, free WiFi, a flat screen TV, coffee and tea making facilities, a hairdryer, iron and ironing board.

Standard Double Room This room has a double bed, free WiFi, a flat screen TV, coffee and tea making facilities, a hairdryer, iron and ironing board.

Privilege Double Room This room has a king size bed, bathrobes and slippers, a flat-screen TV, a hairdryer, iron and ironing board, Nespresso coffee machine, fridge with complimentary soft drinks and complimentary WiFi.

Double Room This compact double room has a small double bed, a flat-screen TV, coffee and tea making facilities, hairdryer, iron and ironing board and complimentary WiFi.

Family Room Providing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as a quiet street view. The unit offers 2 beds.

Suite The air-conditioned suite offers a TV, a tea and coffee maker, a carpeted floor, heating as well as a quiet street view. The unit offers 1 bed.

About Mercure Bristol Grand Hotel

Show Map

Guest Reviews

7.1

Good

Location

The Mercure Bristol Grand Hotel receives a lot of praise from guests for its excellent location in the city center. With a convenient car park right next door and an abundance of amenities, including cafes, bars and restaurants nearby, it's the perfect spot for those who want to explore Bristol. The staff is also noted for being very helpful and friendly, providing exceptional customer service. Guests appreciate the quiet historical surroundings while still being within walking distance of most of the city's attractions, making it an easy access spot for tourists. The hotel offers comfortable accommodation and all the essentials covered with nice rooms, good showers and good service, making it a great value for a short stay in Bristol.

Breakfast

The breakfast at the Mercure Bristol Grand Hotel seems to be a mixed bag with some guests finding it mediocre or average, while others praising the selection and quality of the buffet. Many guests appreciated the location, friendly staff and the fact that there was plenty of food to choose from. Some guests had minor complaints about certain items, such as mueslis not tasting fresh or fried eggs being overcooked, but overall seemed satisfied with the breakfast experience. There were a few negative comments, but they were outweighed by the many positive reviews.

Rooms

The Mercure Bristol Grand Hotel is praised for its central location, quirky interior design and friendly staff. Many guests enjoyed the spacious and comfortable rooms with some even raving about the beautifully decorated spaces. However, some rooms appear tired and in need of refurbishment with guests noting issues such as bad soundproofing, tired decor and basic amenities. Some rooms were also described as small and cramped with uncomfortable beds and limited storage. Despite these issues, many guests found the rooms to be reasonably clean and well-maintained. Overall, the Mercure Bristol Grand Hotel offers comfortable accommodation at a great location, but guests may want to check reviews of specific rooms before booking to ensure a pleasant stay.

Beds

Guests at the Mercure Bristol Grand Hotel have had mixed experiences with the beds provided in their rooms. Some described the beds as super comfortable, lovely and comfy and very comfortable. Others, unfortunately, found the beds uncomfortable, too hard or could feel every spring. There were also concerns about the pillows with some guests finding them too thin or flat as pancakes. However, there were positive comments regarding the size of the beds with some guests describing them as big, huge or comfy adult beds. Despite the mixed reviews, guests generally agreed that the rooms were comfortable and contributed to high-quality sleep. Guests also appreciated the availability of non-feather pillows and duvets, although some reported that there were none left. Overall, the hotel offered comfortable beds, but some guests may prefer to bring their own pillows to ensure a good night's sleep.

Cleanliness

The Mercure Bristol Grand Hotel is a spacious and comfortable hotel with a decent level of cleanliness. While some guests experienced issues like dusty corners and cobwebs on the walls, the majority found the rooms to be clean and well-maintained. Some guests noted that the bathrooms were in need of refurbishment or more thorough cleaning, but overall the hotel was deemed reasonably clean by most. A few guests did experience issues with missing amenities or minor cleanliness issues, but these seemed to be the exception rather than the norm. Overall, the hotel appears to be a decent choice for those looking for comfortable and mostly clean accommodations in Bristol.

Staff

The staff at Mercure Bristol Grand Hotel have received many positive comments in the guest reviews. They are described as friendly, exceptionally helpful and offering exceptional customer service. The staff is said to be accommodating, charming and efficient. Guests appreciated staff who looked after their bags and who arranged room changes. Although there were some comments about communication issues among staff, the majority of reviews highlighted that the staff were welcoming, sympathetic and competent. The restaurant staff received mixed comments, but the reception staff was generally praised. Staff were also helpful in dealing with guests' concerns or requests with some guests receiving free upgrades as a result. Overall, guests found the staff to be one of the highlights of their stay at this hotel.

Parking

Guests who chose to stay at the Mercure Bristol Grand Hotel were generally happy with the parking options available with some describing it as a "bonus" and "handy" to have in such a central location. However, some guests did have difficulty finding the car park and one guest even got caught in a bus lane. Once they found it, some guests found the multi-storey car park to be tight and difficult to navigate, especially for larger vehicles with one describing it as "scary to use." It's recommended to double-check the height restriction on the website as one guest was unable to park on site due to this issue. Parking charges do apply, but guests found it to be safe and convenient for exploring the city.

Nightlife

If you're looking for a hotel in the heart of Bristol's vibrant nightlife, Mercure Bristol Grand Hotel is the perfect choice. You'll be close to restaurants and bars, making it easy to explore the city's bustling social scene. Although some street noise can be expected on Friday and Saturday nights, the hotel's central location more than makes up for it. Unfortunately, the hotel bar does close early, but if you're looking for a more lively atmosphere, patrons are known to enjoy a drink or two in the reception area. It's worth noting that the hotel occasionally holds parties, which can be quite loud and may disturb light sleepers. All in all, if you're after a lively stay in a fantastic location, the Mercure Bristol Grand Hotel is definitely worth considering.

4 Star

Looking for a great hotel in the heart of Bristol? Look no further than Mercure Bristol Grand Hotel! While some guests didn't feel it was quite up to the four-star standard, most had a very good experience, including comfortable stays, great locations and overall great value for the money. Highlights included the brilliant shower and fabulous decor, while some noted that there was some noise late at night. All in all, if you're looking for a reasonably priced stay in a prime location, the Mercure Bristol Grand Hotel is a great option to consider!

No, Mercure Bristol Grand Hotel doesn't have any pool.

No, a spa isn't available at Mercure Bristol Grand Hotel.

No, Mercure Bristol Grand Hotel doesn't allow dogs.

Yes, parking facilities are available at Mercure Bristol Grand Hotel. For more information, read the answers to the Parking questionnaire

No, Mercure Bristol Grand Hotel doesn't have a gym.

More Options